Fortinet FortiWLM's most valuable features include centralized management, ease of use, scalability, and integration with FortiGate. Users appreciate the Security Fabric, single-pane management, seamless roaming, and strong security architecture. Its ability to manage networks without additional controllers, easy setup, and deployment of VLANs, SSIDs, and monitoring capabilities make it preferable. Users highlight the intuitive interface, efficient IPsec VPN implementation, and integration capabilities with third-party vendors.
- "The product is a stable solution."
- "Fortinet Wireless is a very good product, in terms of reliability and in terms of configuration also."
- "When you see it working, you immediately become a fan."
Fortinet FortiWLM requires enhancements in centralized management, reporting capabilities, ease of setup, and technical support response time. It would benefit from a simplified configuration, improved integration with other platforms, and better marketing efforts. Coverage range and stability need attention. Additionally, lowering the cost and improving the user interface are suggested. Organizations desire more frequent and reliable firmware updates. Better support for site surveys and roaming features are also needed alongside broader documentation and guest management automation.
- "Technical support is very poor. We are not satisfied with the technical support because there is not any direct person from Fortinet for any troubleshooting, which we expected."
- "Documentation could be improved."
- "They have a business model where whatever you buy, you must make a service contract. But it seems a little bit like a moneymaking machine rather than a necessity."
