

Fortinet FortiWLM and Mist AI and Cloud compete in the wireless network solutions category. Mist AI and Cloud seems to have the upper hand due to its superior automation capabilities and AI-driven network insights, enhancing user experience despite its higher pricing.
Features: Fortinet FortiWLM is praised for centralized management and integrated security features through the Fortinet Security Fabric, seamless roaming leveraging Virtual Cell, and strong hardware quality. Mist AI and Cloud stands out with its AI-driven automation, offering automated configuration suggestions, detailed user experience insights, and Wi-Fi Assurance, which enhances network optimization.
Room for Improvement: Fortinet FortiWLM could enhance its reporting and integration features, automate guest management, and address service contract policies for smaller organizations. Mist AI and Cloud could improve by expanding integration capabilities, addressing pricing concerns, and enhancing local support and documentation for broader accessibility and ease of use.
Ease of Deployment and Customer Service: Fortinet FortiWLM deploys on-premises, emphasizing stability within existing infrastructures, with generally favorable customer service acknowledged but variable in response times. Mist AI and Cloud offers deployment flexibility with cloud and on-premises options. Technical support is satisfactory, though complex issues sometimes require escalation, indicating a need for improving first-line support.
Pricing and ROI: Fortinet FortiWLM offers competitive pricing with reasonable licensing options, reducing costs through its unified security approach and contributing to a positive ROI. Mist AI and Cloud, while pricier, provides substantial automation features that may justify the investment. Pricing remains a concern for some, especially in regions with high taxation, yet ROI is generally viewed positively due to its capabilities.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
If we encounter any bugs, they inform us of the recommended configuration and firmware to resolve our problems.
The local support we receive from our distributor is perfect.
Fortinet provides excellent customer support.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
Now, with any simple FortiGate 60F or newer model, you can manage more than 64 access points.
Fortinet's solutions are integrated into many standard frameworks, allowing for good scalability and interaction with other vendors' products.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
This is a stable solution.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
Firmware upgrades and bug improvements need to be tested well.
A mobile application to manage the Wi-Fi or the whole network would be beneficial.
The price is higher than I would like.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
While the pricing of Fortinet FortiWLM is a bit high, it remains effective.
Fortinet's pricing is different from Aruba, as Aruba has solutions for small business and enterprise in different categories.
The price is competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
The solution is controlled from one device and one GUI for all devices.
It also has integration capabilities with FortiFirewall which is beneficial for customers.
The most useful aspect of Fortinet FortiWLM is that you can manage all the Fortinet products from one portal, from one device.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiWLM | 3.3% |
| Mist AI and Cloud | 1.9% |
| Other | 94.8% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
Fortinet FortiWLM delivers a secure, scalable network management platform that integrates seamlessly with FortiGate, providing centralized control and robust features such as guest network creation and V2R cell services.
Fortinet FortiWLM offers a comprehensive wireless network management solution with centralized oversight. Its architecture supports seamless FortiGate integration, enhancing security and management. Users benefit from creating guest networks without VLANs and managing network exposure through V2R cell services. The platform's centralized management ensures scalability and reliability across diverse deployments. Despite its strong performance, users seek quicker technology updates and easier configuration. Enhancements in design, marketing, and integrations with smaller companies are suggested. Improved documentation, pricing models, and support response would further enhance its appeal.
What are Fortinet FortiWLM's most valuable features?Companies implement Fortinet FortiWLM across sectors like telecom, healthcare, education, and hospitality for wireless network management. It supports secure LAN solutions, guest integrations, and advanced WiFi, appealing for its high performance and scalability. Environments such as offices, medical facilities, and residential areas benefit from its network segmentation and internet access efficiency.
Mist AI and Cloud offers AI-driven automation and robust network management, enabling efficient control of access points and proactive diagnostics for enhanced user experiences across different sectors.
Mist AI and Cloud is an advanced network management platform known for its AI-driven automation and real-time insights. It provides extensive analytics, self-healing Wi-Fi Assurance, and open APIs for seamless integration with IoT devices. The platform attracts organizations from industries like hospitality, education, and retail seeking stable, easy-to-deploy solutions with advanced troubleshooting tools such as Marvis. Despite its strengths, it requires enhanced configuration, documentation, and integration capabilities.
What are the key features of Mist AI and Cloud?In the hotel and conference venue sector, Mist AI and Cloud's capabilities support efficient location-based tracking and asset management. Academic institutions benefit from reduced on-site device numbers and automated issue resolution. Retail industries implement this solution for enhanced connectivity, viewing it as an upgrade from Cisco Wireless due to its user-friendly deployment and stability in managing network infrastructures through its cloud-based approach.
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