Fortinet FortiWLM vs Mist AI and Cloud comparison

Fortinet and Juniper are both solutions in the Wireless LAN category. Fortinet is ranked #12 with an average rating of 8.6, while Juniper is ranked #20 with an average rating of 7.5. Fortinet holds a 2.5% mindshare in Wireless LAN, compared to Juniper’s 1.6% mindshare. Additionally, 96% of Fortinet users are willing to recommend the solution, compared to 78% of Juniper users who would recommend it.

Fortinet FortiWLM

Read 30 Fortinet FortiWLM reviews

2,133 Views
1,941 Comparison Views

96% willing to recommend

Mist AI and Cloud

Read 26 Mist AI and Cloud reviews

2,630 Views
2,130 Comparison Views

78% willing to recommend

Fortinet FortiWLM

Mist AI and Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 31, 2024

Fortinet FortiWLM and Mist AI and Cloud compete in the wireless network solutions category. Mist AI and Cloud seems to have the upper hand due to its superior automation capabilities and AI-driven network insights, enhancing user experience despite its higher pricing.

Features: Fortinet FortiWLM is praised for centralized management and integrated security features through the Fortinet Security Fabric, seamless roaming leveraging Virtual Cell, and strong hardware quality. Mist AI and Cloud stands out with its AI-driven automation, offering automated configuration suggestions, detailed user experience insights, and Wi-Fi Assurance, which enhances network optimization.

Room for Improvement: Fortinet FortiWLM could enhance its reporting and integration features, automate guest management, and address service contract policies for smaller organizations. Mist AI and Cloud could improve by expanding integration capabilities, addressing pricing concerns, and enhancing local support and documentation for broader accessibility and ease of use.

Ease of Deployment and Customer Service: Fortinet FortiWLM deploys on-premises, emphasizing stability within existing infrastructures, with generally favorable customer service acknowledged but variable in response times. Mist AI and Cloud offers deployment flexibility with cloud and on-premises options. Technical support is satisfactory, though complex issues sometimes require escalation, indicating a need for improving first-line support.

Pricing and ROI: Fortinet FortiWLM offers competitive pricing with reasonable licensing options, reducing costs through its unified security approach and contributing to a positive ROI. Mist AI and Cloud, while pricier, provides substantial automation features that may justify the investment. Pricing remains a concern for some, especially in regions with high taxation, yet ROI is generally viewed positively due to its capabilities.

To learn more, read our detailed Fortinet FortiWLM vs. Mist AI and Cloud Report (Updated: February 2026).

Buyer's Guide

Fortinet FortiWLM vs. Mist AI and Cloud

February 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Fortinet FortiWLM offers ROI in 6-12 months, enhances profitability, simplifies management, and provides valuable retail customer insights.

Sentiment score

6.7

Mist AI and Cloud offers reliable, cost-effective solutions enhancing control, service, and ROI, despite pricing concerns.

No quotes available

For more quotes and insights, download the Fortinet FortiWLM report

The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

For more quotes and insights, download the Mist AI and Cloud report

Customer Service

Sentiment score

6.6

Fortinet FortiWLM customer service receives mixed reviews, praised for engineer support but criticized for average response times and escalation needs.

Sentiment score

7.4

Mist AI and Cloud's customer service is effective, with fast resolutions, but some report challenges post-merger impacting satisfaction.

If we encounter any bugs, they inform us of the recommended configuration and firmware to resolve our problems.

Ahmed Auf

Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

The local support we receive from our distributor is perfect.

Chamara Waidyathilaka

Network Specialist at Metropolitan Communications Pvt Ltd

Fortinet provides excellent customer support.

LuayHlaleh

Information Technology Team Lead at IT Solutions AE

For more quotes and insights, download the Fortinet FortiWLM report

My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.

Himanshu Singhal

Sr. System Analyst at NSUT

The support quality needs improvement, particularly in terms of reachability and response time after the merger.

RahulSivanandan

Network Manager at Bread LLC

The issues were mainly related to response time.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

For more quotes and insights, download the Mist AI and Cloud report

Scalability Issues

Sentiment score

6.5

Fortinet FortiWLM offers high scalability, efficiently managing numerous access points and integrating seamlessly into diverse environments.

Sentiment score

8.6

Mist AI and Cloud offers impressive scalability and versatility, ideal for larger enterprises but may be excessive for smaller businesses.

Now, with any simple FortiGate 60F or newer model, you can manage more than 64 access points.

LuayHlaleh

Information Technology Team Lead at IT Solutions AE

Fortinet's solutions are integrated into many standard frameworks, allowing for good scalability and interaction with other vendors' products.

Ferdi Haider

Product Owner at a financial services firm with 501-1,000 employees

For more quotes and insights, download the Fortinet FortiWLM report

I would rate scalability at nine out of ten.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

In terms of scalability, Mist AI and Cloud is scalable.

RahulSivanandan

Network Manager at Bread LLC

For more quotes and insights, download the Mist AI and Cloud report

Stability Issues

Sentiment score

8.3

Fortinet FortiWLM is highly stable, with minimal operational issues and high user satisfaction despite minor initial software bugs.

Sentiment score

7.3

Mist AI and Cloud is praised for stable performance and redundancy, despite occasional regional issues in power-related features.

This is a stable solution.

LuayHlaleh

Information Technology Team Lead at IT Solutions AE

For more quotes and insights, download the Fortinet FortiWLM report

Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.

RahulSivanandan

Network Manager at Bread LLC

The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.

Himanshu Singhal

Sr. System Analyst at NSUT

For more quotes and insights, download the Mist AI and Cloud report

Room For Improvement

Fortinet FortiWLM needs better management features, integration, pricing, support, usability, reporting, and enhanced automation and mobile app capabilities.

Mist AI and Cloud face configuration, pricing, support, documentation, and global communication challenges, needing improved integration and user experience.

Firmware upgrades and bug improvements need to be tested well.

Ahmed Auf

Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

A mobile application to manage the Wi-Fi or the whole network would be beneficial.

LuayHlaleh

Information Technology Team Lead at IT Solutions AE

The price is higher than I would like.

Mohammad Talha Talkin Alam

Assistant Manager - IT at PDS Limited

For more quotes and insights, download the Fortinet FortiWLM report

Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.

RahulSivanandan

Network Manager at Bread LLC

They should focus on making their GUI more user-friendly.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

For more quotes and insights, download the Mist AI and Cloud report

Setup Cost

Fortinet FortiWLM offers competitive, all-inclusive pricing, despite some concerns with enterprise licensing and recent price increases.

Mist AI and Cloud offers competitive pricing but varies by region and features, with some users noting high costs.

While the pricing of Fortinet FortiWLM is a bit high, it remains effective.

Mohammad Talha Talkin Alam

Assistant Manager - IT at PDS Limited

Fortinet's pricing is different from Aruba, as Aruba has solutions for small business and enterprise in different categories.

Chamara Waidyathilaka

Network Specialist at Metropolitan Communications Pvt Ltd

The price is competitive.

Ahmed Auf

Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

For more quotes and insights, download the Fortinet FortiWLM report

Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.

RahulSivanandan

Network Manager at Bread LLC

Mist AI and Cloud is not an expensive tool and is very competitive.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

My rating for pricing is five, where ten represents a low price and one represents a high price.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

Valuable Features

Fortinet FortiWLM offers centralized management with features like security and scalability, enhancing wireless network deployment and performance.

Mist AI and Cloud optimize network management with AI automation, troubleshooting, real-time monitoring, and seamless IoT integration.

The solution is controlled from one device and one GUI for all devices.

Ahmed Auf

Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

It also has integration capabilities with FortiFirewall which is beneficial for customers.

Chamara Waidyathilaka

Network Specialist at Metropolitan Communications Pvt Ltd

The most useful aspect of Fortinet FortiWLM is that you can manage all the Fortinet products from one portal, from one device.

LuayHlaleh

Information Technology Team Lead at IT Solutions AE

For more quotes and insights, download the Fortinet FortiWLM report

The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.

RahulSivanandan

Network Manager at Bread LLC

Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

Categories and Ranking

Fortinet FortiWLM

Ranking in Wireless LAN

12th

Average Rating

8.4

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mist AI and Cloud

Ranking in Wireless LAN

20th

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Wireless LAN category, the mindshare of Fortinet FortiWLM is 2.5%, up from 2.0% compared to the previous year. The mindshare of Mist AI and Cloud is 1.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Wireless LAN Market Share Distribution
Product	Market Share (%)
Fortinet FortiWLM	2.5%
Mist AI and Cloud	1.6%
Other	95.9%

Wireless LAN

Featured Reviews

LuayHlaleh

Information Technology Team Lead at IT Solutions AE

Offers robust network management with cost considerations for large deployments

Large enterprises typically invest in FortiAnalyzer, though our company and SMB clients don't require this analysis tool. We use Ekahau for floor planning and Wi-Fi coverage analysis rather than Fortinet FortiWLM's built-in features. Ekahau helps us perform site surveys and plan access point placement. Fortinet FortiWLM is a flexible and common solution in Dubai. It's one of the best-selling products, with Etisalat, the largest ISP, installing Fortinet FortiGate for approximately 70-80% of their clients. The solution offers different series to accommodate various needs. The triple radio model costs around $1,000 (3,500 dirham) and supports 40-50 connected devices. The 231F model suits smaller deployments of 20-25 devices. I rate Fortinet FortiWLM a seven out of ten. While it's an excellent solution, Cisco remains the market leader.

Read full review

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface

Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Read full review

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Top Industries

By visitors reading reviews

Healthcare Company

Computer Software Company

Comms Service Provider

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiWLM?

I do not have knowledge about the pricing or the cost of Fortinet FortiWLM because the license is for the package of the firewall, FortiGate.

See all answers

What needs improvement with Fortinet FortiWLM?

Overall, I find it useful, though I have concerns because after every update, some functionality is deleted or closed. For the moment, I don't have anything else in Fortinet FortiWLM that I would l...

See all answers

What is your primary use case for Fortinet FortiWLM?

I use this solution for the enterprise to segment the department.

See all answers

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

My rating for pricing is five, where ten represents a low price and one represents a high price.

See all answers

What needs improvement with Mist AI and Cloud?

The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...

See all answers

Comparisons

Aruba Wireless vs Fortinet FortiWLM

Compared 16% of the time

Cisco Wireless vs Fortinet FortiWLM

Compared 11% of the time

Ruckus Wireless vs Fortinet FortiWLM

Compared 9% of the time

Cisco Meraki Wireless LAN vs Fortinet FortiWLM

Compared 7% of the time

Fortinet FortiWLC vs Fortinet FortiWLM

Compared 3% of the time

More Fortinet FortiWLM Competitors

Cisco Meraki Wireless LAN vs Mist AI and Cloud

Compared 16% of the time

Aruba Wireless vs Mist AI and Cloud

Compared 11% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 8% of the time

Ubiquiti WLAN vs Mist AI and Cloud

Compared 7% of the time

Cambium Networks Wireless LAN vs Mist AI and Cloud

Compared 5% of the time

More Mist AI and Cloud Competitors

Product Reports

Buyer's Guide

Fortinet FortiWLM

February 2026

Download Fortinet FortiWLM product report

Buyer's Guide

Mist AI and Cloud

January 2026

Download Mist AI and Cloud product report

Also Known As

FortiWLM, FortiAP, Fortinet AP/OAP, Meru Wireless LAN

Mist Access Points

Overview

Consolidate security and wireless LAN management with our integrated wireless solutions. Single-pane-of-glass management for security and access without the need to add point products simplifies deployment and reduces management complexity. These solutions are highly scalable to support even the largest organizations and distributed enterprises.

Fortinet

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Juniper

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Buyer's Guide

Fortinet FortiWLM vs. Mist AI and Cloud

February 2026

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