Cisco Wireless and Mist AI and Cloud compete in the wireless networking category. Cisco Wireless has the upper hand in terms of comprehensive features and integration capabilities, whereas Mist AI and Cloud are noted for their AI-driven automation and cost-effectiveness.
Features: Cisco Wireless provides advanced security features like Cisco CleanAir, centralized management, and seamless network integration, especially with Cisco products. Mist AI and Cloud are recognized for AI-driven automation, intuitive configuration, and real-time analytics, enhancing user experience and optimizing network performance.
Room for Improvement: Cisco Wireless users often cite high pricing, licensing complexity, and challenges with integration involving non-Cisco products. Mist AI and Cloud users see room for improved third-party integration, broader support coverage, and competitive pricing adjustments.
Ease of Deployment and Customer Service: Cisco Wireless traditionally requires on-premises deployment, valued for reliability but criticized for setup complexity and cost. Customer service is knowledgeable yet has mixed response times. Mist AI and Cloud utilizes cloud and hybrid deployment models, praised for flexibility and reduced setup complexity, though some aspects of customer support remain costly.
Pricing and ROI: Cisco Wireless is seen as expensive but delivers good ROI through its robust feature set and reliability. Mist AI and Cloud offers moderate pricing with effective returns due to its advanced analytics and streamlined management, despite some user concerns about costs.
A comparison from standalone to distributed WLC-controlled access points provides some decent ROI.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
The technical support from Cisco is of high quality.
We received responses quickly after logging our problem.
The refresh cycle is not as aggressive with Aruba, meaning they will continue supporting products for longer durations without facing end-of-life and end-of-sale situations as frequently as Cisco does.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
Installing new licenses with the number of access points that the device WLC is expected to support makes it scalable.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
The performance is excellent, rating 10 out of 10.
The best aspect is that even if the WLC goes down, the access points stay up and remain functional.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
Sometimes, integration with other Cisco products requires manual intervention for tasks such as firmware upgrades, which should be automated.
We would prefer if we could increase the controller to a 10 gig interface because we want to connect our controller to a 10 gig interface.
In the long term, there could be a cost reduction because it does not require much maintenance.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Cisco generally is expensive.
The setup cost involves licenses.
The licensing of Cisco Wireless is competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
If one network fails, there is a link between different access points, which ensures network continuity.
The advantages of Cisco Wireless include helping me aggregate all the access points, managing one point connection for my users easily, controlling rogues, and addressing hotspots effectively.
The primary benefit is the ability to triage and identify what is where, and when users report issues, we can identify the users, location, endpoint, and nuances such as signal strength and signal-to-noise ratio.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Market Share (%) |
|---|---|
| Cisco Wireless | 9.5% |
| Mist AI and Cloud | 1.6% |
| Other | 88.9% |
| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 41 |
| Large Enterprise | 73 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
Cisco Wireless is a comprehensive suite of wireless solutions designed to deliver secure, high-performance connectivity for enterprises of all sizes. Offering a range of access points, controllers, and advanced management tools, Cisco Wireless ensures seamless and reliable network access, enhancing mobility and productivity.
Cisco Wireless solutions provide robust, scalable wireless networks capable of supporting high-density environments and diverse applications. With features such as seamless roaming, advanced security protocols, and detailed analytics, Cisco Wireless addresses the needs of modern businesses. The solutions include the Cisco Catalyst and Aironet series access points, wireless LAN controllers, and the Cisco DNA Center for centralized management and automation.
What are the key features of Cisco Wireless?
What benefits should users look for in reviews when evaluating Cisco Wireless?
Cisco Wireless solutions are implemented across various industries, including healthcare, education, retail, and manufacturing. In healthcare, they support critical applications like patient monitoring and electronic health records. Educational institutions use Cisco Wireless to provide reliable internet access for students and staff. Retailers benefit from enhanced customer experiences through in-store connectivity, while manufacturers use wireless networks to improve operational efficiency and automation.
Pricing and licensing for Cisco Wireless solutions are typically based on the scale of deployment and specific product selections. Cisco offers various support plans, including 24/7 customer service, technical support, and access to software updates and patches.
In summary, Cisco Wireless provides robust, scalable wireless networking solutions that enhance connectivity, security, and management for diverse enterprise environments.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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