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Mist AI and Cloud vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Mist AI and Cloud offers reliable, cost-effective solutions enhancing control, service, and ROI, despite pricing concerns.
Sentiment score
4.1
Ruckus Wireless delivers high ROI by reducing costs, boosting efficiency, and enhancing connectivity with fewer disruptions.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
Global Juniper Presales Engineer at Westcon-Comstor
I believe that in the coming years, it would be real value for the money.
CIO at Haier
 

Customer Service

Sentiment score
7.4
Mist AI and Cloud's customer service is effective, with fast resolutions, but some report challenges post-merger impacting satisfaction.
Sentiment score
6.8
Ruckus Wireless support is generally prompt and helpful, but some experience delays and additional costs post-acquisition.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
Sr. System Analyst at NSUT
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Network Manager at Bread LLC
The issues were mainly related to response time.
Global Juniper Presales Engineer at Westcon-Comstor
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
manager at SSDU Innovations
I have communicated with Ruckus Wireless technical support directly for all technical issues.
CIO at Haier
 

Scalability Issues

Sentiment score
8.6
Mist AI and Cloud offers impressive scalability and versatility, ideal for larger enterprises but may be excessive for smaller businesses.
Sentiment score
5.6
Ruckus Wireless excels in scalability, seamless deployment, flexible licensing, and effective management for diverse enterprise environments.
I would rate scalability at nine out of ten.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
In terms of scalability, Mist AI and Cloud is scalable.
Network Manager at Bread LLC
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
manager at SSDU Innovations
 

Stability Issues

Sentiment score
7.3
Mist AI and Cloud is praised for stable performance and redundancy, despite occasional regional issues in power-related features.
Sentiment score
7.0
Ruckus Wireless is praised for its high stability and reliability, maintaining strong connections even in challenging environments.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Network Manager at Bread LLC
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
Sr. System Analyst at NSUT
 

Room For Improvement

Mist AI and Cloud face configuration, pricing, support, documentation, and global communication challenges, needing improved integration and user experience.
Ruckus Wireless faces cost, security, and support issues; users seek improved cloud features, analytics, and performance under load.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Network Manager at Bread LLC
They should focus on making their GUI more user-friendly.
Technical Lead at a tech vendor with 10,001+ employees
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
manager at SSDU Innovations
Sometimes when there's a load of work, even within the range of the concurrent users, we feel that the system is burdened and slows down.
CIO at Haier
 

Setup Cost

Mist AI and Cloud offers competitive pricing but varies by region and features, with some users noting high costs.
Ruckus Wireless is viewed as a premium, reliable investment, with justified costs due to performance and multiple licensing options.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Network Manager at Bread LLC
Mist AI and Cloud is not an expensive tool and is very competitive.
Global Juniper Presales Engineer at Westcon-Comstor
My rating for pricing is five, where ten represents a low price and one represents a high price.
Technical Lead at a tech vendor with 10,001+ employees
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
manager at SSDU Innovations
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
CIO at Haier
 

Valuable Features

Mist AI and Cloud optimize network management with AI automation, troubleshooting, real-time monitoring, and seamless IoT integration.
Ruckus Wireless is lauded for reliability, innovative features, and superior connectivity, offering ease of management and strong performance.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Network Manager at Bread LLC
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
Technical Lead at a tech vendor with 10,001+ employees
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
manager at SSDU Innovations
Overall, we have fewer issues using these devices, and it's more stable.
CIO at Haier
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Ranking in Wireless LAN
1st
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
105
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.6%, down from 2.7% compared to the previous year. The mindshare of Ruckus Wireless is 12.4%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless12.4%
Mist AI and Cloud1.6%
Other86.0%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
QaiserYousaf - PeerSpot reviewer
CIO at Haier
Has delivered strong performance for office connectivity and reduced technical issues
I cannot suggest much for Ruckus Wireless, but I think all the new versions have already incorporated all the improvements that are required in this device. So I cannot suggest something which I believe is already either in process or already been given to the customer. There is something on my mind about how the product could be optimized. The number of users they claim can simultaneously connect to the system actually varies. Sometimes when there's a load of work, even within the range of the concurrent users, we feel that the system is burdened and slows down. Perhaps there is something that can make it work better when there's a high load on that. However, this does not happen frequently. Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet. This trouble causes a little bit of irritation to the user, wondering why data downloading or uploading or transferring takes extra time. That is my concern.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
7%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise8
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise21
Large Enterprise26
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Mist AI and Cloud vs. Ruckus Wireless and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.