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Cisco Meraki Wireless LAN vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cisco Meraki offers cost-effective features for small businesses, but larger enterprises find capital expenditure and licensing costly.
Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
Global Juniper Presales Engineer at Westcon-Comstor
 

Customer Service

Sentiment score
4.9
Cisco Meraki Wireless LAN customer service is praised for responsive, knowledgeable support and 24/7 availability, despite minor knowledge base issues.
Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
It would be better if the SLA of technical support was less than four hours.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Network Manager at Bread LLC
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
Technical Lead at a tech vendor with 10,001+ employees
The issues were mainly related to response time.
Global Juniper Presales Engineer at Westcon-Comstor
 

Scalability Issues

Sentiment score
5.0
Cisco Meraki Wireless LAN is ideal for medium enterprises, offering scalability and seamless integration despite large deployment limitations.
Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
I would rate scalability at nine out of ten.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
In terms of scalability, Mist AI and Cloud is scalable.
Network Manager at Bread LLC
 

Stability Issues

Sentiment score
3.9
Cisco Meraki Wireless LAN is reliable but may experience minor issues during updates or high network demand.
Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Manager, Information Technology at a performing arts with 11-50 employees
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Network Manager at Bread LLC
 

Room For Improvement

Cisco Meraki Wireless LAN needs feature and interface improvements, flexible licensing, WiFi 6 support, and better integration for enterprise users.
Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
The most important improvement needed is to eliminate the limitation of uplinks.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
Manager, Information Technology at a performing arts with 11-50 employees
They should focus on making their GUI more user-friendly.
Technical Lead at a tech vendor with 10,001+ employees
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Network Manager at Bread LLC
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
Global Juniper Presales Engineer at Westcon-Comstor
 

Setup Cost

Consider Cisco Meraki Wireless LAN's high cost justified by features, with possible discounts through negotiation, but requires active subscription.
Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
Manager, Information Technology at a performing arts with 11-50 employees
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Network Manager at Bread LLC
Mist AI and Cloud is not an expensive tool and is very competitive.
Global Juniper Presales Engineer at Westcon-Comstor
My rating for pricing is five, where ten represents a low price and one represents a high price.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Cisco Meraki Wireless LAN offers centralized cloud management with excellent security, ease of deployment, and seamless integration into existing infrastructures.
Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
Manager, Information Technology at a performing arts with 11-50 employees
It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
Technical Lead at a tech vendor with 10,001+ employees
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Network Manager at Bread LLC
 

Categories and Ranking

Cisco Meraki Wireless LAN
Ranking in Wireless LAN
3rd
Average Rating
8.2
Reviews Sentiment
4.5
Number of Reviews
121
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Cisco Meraki Wireless LAN is 10.5%, down from 13.0% compared to the previous year. The mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Cisco Meraki Wireless LAN10.5%
Mist AI and Cloud1.5%
Other88.0%
Wireless LAN
 

Q&A Highlights

Chuck Serauskas - PeerSpot reviewer
Network and Telecommunications Manager at Kwik Trip
Jun 02, 2022
 

Featured Reviews

MD
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
Provides robust remote configuration and reliable support for managing wireless networks
The best features of Cisco Meraki Wireless LAN include the excellent reporting; the dashboard reporting aids us a lot in troubleshooting issues, and the platform is very robust. Cisco Meraki Wireless LAN is very stable, and the performance is there, as we normally do throughput tests that align with the manufacturer's specs. We use Meraki's Layer 7 application traffic shaping. Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance. The capability to configure network policies remotely is the most important aspect for our organization, as we are an MSP providing remote support for all our clients. We monitor network performance with Meraki's real-time analytics. We find client performance metrics most useful to know how the wireless clients are receiving service and the quality of service.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise26
Large Enterprise31
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
 

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN
Mist Access Points
 

Overview

 

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco Meraki Wireless LAN vs. Mist AI and Cloud and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.