

Aruba Wireless and Mist AI and Cloud are competing in robust wireless solutions. While both have their strengths, Mist AI and Cloud is often favored for its innovative features and automation, even though it comes at a higher price.
Features: Aruba Wireless offers robust security with its integrated firewall, adaptive radio management, and compatibility with multi-vendor environments, including integration with ClearPass for comprehensive BYOD solutions. Mist AI and Cloud stands out for its AI-driven insights and Marvis virtual assistant, delivering automation and advanced performance analytics through open APIs.
Room for Improvement: Aruba Wireless could enhance stability in new versions, improve RF mapping, and provide better support documentation. Mist AI and Cloud may benefit from more seamless third-party integrations and a more user-friendly GUI, along with cost adjustments.
Ease of Deployment and Customer Service: Aruba Wireless offers versatile deployment options, but experiences with technical support vary. Mist AI and Cloud provides positive customer support experiences, despite its higher price, requiring thorough strategic deployment planning for both solutions.
Pricing and ROI: Aruba Wireless is known for competitive pricing and long-term ROI due to perpetual licensing, though extra licenses can raise concerns about cost-effectiveness. Mist AI and Cloud, though more costly, compensates with added value in automation and AI tools, improving operational savings and user experiences.
There is no need to buy additional controllers for managing access points.
There are significant time savings, around thirty to forty percent, due to minimal disconnections.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
I only needed support once or twice for a replacement, and it was handled smoothly without any difficulty.
I would rate their technical support nine out of ten.
The customer support is good.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
The solution is scalable, as multiple sites connect seamlessly.
It is easy to adapt and very scalable.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
I have been using the product for the last nine years without facing any issues post-installation.
I don't remember it going down during the years it existed.
Aruba Wireless is stable.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
The product should be more affordable, especially the cloud and console for the Aruba product as it is currently very expensive.
While the technical specifications are satisfactory, the access points are expensive.
At the time of purchase, the prices were moderate, but now they are quite expensive.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
The pricing seems reasonable compared to other brands; however, it is too expensive for smaller businesses.
The pricing can be expensive.
The initial prices were more affordable compared to the current high prices.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
I do not need to buy a controller for the access point since the Aruba Access Point has a built-in virtual controller.
The Aruba Wireless solution has excellent roaming capabilities, ensuring seamless connectivity.
It has many features and is integrated with Azure AD and multiple active directories, making authentication easy.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Market Share (%) |
|---|---|
| Aruba Wireless | 13.4% |
| Mist AI and Cloud | 1.6% |
| Other | 85.0% |

| Company Size | Count |
|---|---|
| Small Business | 77 |
| Midsize Enterprise | 47 |
| Large Enterprise | 74 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
Aruba Wireless is a secure, high-performance, multi-user wireless LAN supporting Wi-Fi 6. As workplaces and user expectations change, users can now maintain hybrid workplaces and IoT without compromising performance, reliability, or security. Aruba Wireless delivers better performance and capacity and greater AIOps visibility throughout all devices and users. In addition, through built-in network intelligence, network operations are made simpler while keeping everything secure through user and guest encryption.
Aruba Wireless, offered through Aruba Networks, is helping achieve digital transformation and IoT with seamless connectivity through multiple Wi-Fi access points. For the user’s convenience, Aruba Wireless provides indoor, outdoor, and remote access points to help boost faster and safer connectivity.
Choosing Aruba Wireless can help improve your organization’s user experience with wireless LAN in many ways, including:
Aruba Gateways and Controllers
Small organizations as well as large enterprises require excellent performance and security for cloud, mobility, and digital transformation. Therefore, in addition to the access points, Aruba Wireless also offers a variety of gateways and controllers, including:
Reviews from Real Users
Aruba Networks is aiding organizations in transforming to a hybrid work environment with Aruba Wireless. Users especially love its ability to work with many devices and its ability to group and manage access points.
A senior IT solutions architect at a manufacturing company says, "The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
Gary F., a network administrator at wireless at Abilene Christian, notes, "I like the way it groups and manages access points."
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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