Our customers are essential. We install the solution and provide support alongside our customers. Any company needing to integrate with a single vendor for firewall, switching, and endpoint solutions should work with us.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Centralized control and GUI from one interface
Pros and Cons
- "The solution is controlled from one device and one GUI for all devices."
- "Improving support and firmware upgrades is necessary."
- "Improving support and firmware upgrades is necessary. Firmware upgrades and bug improvements need to be tested well."
What is our primary use case?
What is most valuable?
The solution is controlled from one device and one GUI for all devices.
What needs improvement?
Improving support and firmware upgrades is necessary. Firmware upgrades and bug improvements need to be tested well. This summarizes my wishes for enhancing the system.
For how long have I used the solution?
I have been working with the solution for six years.
Buyer's Guide
Fortinet FortiWLM
February 2026
Learn what your peers think about Fortinet FortiWLM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
What do I think about the scalability of the solution?
For our project and our software, there are scalability issues.
How are customer service and support?
In Egypt, the Fortinet support team assists us quickly. If we encounter any bugs, they inform us of the recommended configuration and firmware to resolve our problems.
How would you rate customer service and support?
Positive
How was the initial setup?
I find Fortinet easy to configure, easy to set up, and easy to stop support. It is simple for anything.
What's my experience with pricing, setup cost, and licensing?
The price is competitive. I've compared it to the likes of Aruba or TP-Link.
What other advice do I have?
I rate Fortinet eight out of ten. I like all Fortinet products. I work with them, sell them to my customers, install, and support them.
I appreciate their secure connection through FortiWLM, and how it scans any port and connection with FortiSwitch and FortiX Point by FortiGate. These are the main features I love.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Technical Manager at a tech services company with 11-50 employees
Stable, and scalable, but is complex to deploy
Pros and Cons
- "The Fortinet FortiWLM system can be controlled through the cloud controller, which is convenient when the solution is not installed in our environment, as it allows us to manage the entire WiFi or access points and provides more adaptability."
- "The initial setup is complex and has room for improvement."
What is our primary use case?
We provide wireless access to customers as per the business case. The primary preferences of clients are usually to choose Fortinet, Ubiquiti, or Cisco, as these offer free consumer-based options built into the FortiGate firewall. This reduces costs and provides a unified space where we can deploy valid policies and enable first-time monitoring.
What is most valuable?
Regarding cost and financials, customers do not need to purchase an additional controller and can scale and expand as their business needs dictate. This is one of the major features in terms of cost and financial management. Additionally, we can from a single console, deploy and push firewall policies, monitor everything, lock and give access, and extend and scale easily. Furthermore, stability, adaptability, performance, and low interference of other frequencies are all managed by radio bands. This is why Fortinet is suitable for the customer.
The Fortinet FortiWLM system can be controlled through the cloud controller, which is convenient when the solution is not installed in our environment, as it allows us to manage the entire WiFi or access points and provides more adaptability.
What needs improvement?
In comparison to the Extreme and UBNT wireless solutions, we find that Fortinet falls short in terms of validity management, practice management, and firmware arrangement.
The initial setup is complex and has room for improvement.
I would like to have some customized modifications to the radio bands so that we can see which is interfering with the wireless IP. If FortiWLM could provide a tool where the user could generate a heat map of the space in which the FortiWLM is operating, this would be a valuable addition to the solution. Most organizations rely on their existing knowledge of wireless before deploying a wireless solution. When we look at the market, we see many more commercial products which provide comprehensive tools. Fortinet has the basic tool, but I don't use it because it is not flexible enough. If Fortinet could provide us with flexible customization of band management, and add a special dashboard where the user can see other devices and settings, as well as a tool to generate a heat map in the next version, this would greatly improve the solution.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability is an eight out of ten.
We have used the solution in enterprise-level organizations but it is primarily for SMBs.
How was the initial setup?
The initial setup is complex, especially with regard to the bad software, complex system integration with the existing infrastructure, integration with multi-factor authentication, and integration with industrial equipment. The solution also supports the industry's portables. However, the UC does not have an extensive list of industries for the portables.
What about the implementation team?
Before implementing, we analyze our customer's requirements and discuss their budget, so we consider the financial aspect. Then, we recommend a customized, scalable, and flexible solution that not only meets their current requirements but also has the potential to last for the next five years. This is why we can plan and execute the solution in such a way that the customer can scale it up for the next five years.
What's my experience with pricing, setup cost, and licensing?
In the last few years, due in part to the impact of COVID on the market, Fortinet has increased its prices by 35 percent.
What other advice do I have?
I give the solution a seven out of ten.
Most of our customers prefer Cisco over Fortinet due to their longevity of almost 40 years and superior security protocols. Cisco has developed its own set of protocols, giving them flexible options to integrate and coordinate with many open-source centers, and providing excellent integration.
Fortinet FortiWLM is a good solution and I recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiWLM
February 2026
Learn what your peers think about Fortinet FortiWLM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
Network Administrator at a tech company with 11-50 employees
The solution is easy to deploy, stable, and manageable
Pros and Cons
- "The most valuable feature of the solution is the management."
- "The pricing for the solution is expensive and can be improved."
What is our primary use case?
The solution is used as a wireless router.
What is most valuable?
The most valuable feature of the solution is the management.
What needs improvement?
The technical support response time can use improvement.
The pricing for the solution is expensive and can be improved.
For how long have I used the solution?
I have been using the solution for eight years.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
How are customer service and support?
The technical support team is knowledgeable but the response time can be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
I give the initial setup a nine out of ten. I like the way FortiGate devices manage the FortiAPs. Each AP takes between five and ten minutes to adapt to the FortiGate.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I give the solution a one out of ten for the price.
What other advice do I have?
I give the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT Infrastructure at a tech services company with 51-200 employees
Decent IPsec VPN management, though lacking in site survey tools
Pros and Cons
- "At the moment, particularly with the COVID-19 situation, the most valuable feature is probably the IPsec VPN, which is easy to implement with Fortinet."
- "The interface could certainly do with some improvement. We have other customers with WiFi networks, and they always use Ubiquiti. With Ubiquiti, it's a much better user interface, and it is much easier to configure."
What is our primary use case?
At our company we're using mainly Fortinet, instead of, say, Cisco, for firewalls and other networking solutions that we offer to customers, and right now, we only have one customer who uses FortiWLM. Unfortunately the customer was not able to properly perform a site survey during the initial project, so they now have a few problems with their WiFi network. However, we don't attribute the problems they have encountered to FortiWLM itself. The customer did not follow the instructions during the installation when we asked them to position the access points in specific sections so as not to interfere with each other.
Because of this, our experience with FortiWLM hasn't been very good, and we have not implemented any further FortiWLM solutions for other customers to date. Though, I must emphasize that it was not because of a problem with FortiWLM. It was merely because a proper site survey was not performed from the beginning, and so the positioning of the access points was not optimal.
What is most valuable?
At the moment, particularly with the COVID-19 situation, the most valuable feature is probably the IPsec VPN, which is easy to implement and manage with Fortinet.
When compared with Sonic Wall and Palo Alto, Fortinet is more straightforward, whereas with the other solutions the procedure to implement the proper IT connections for end users was somewhat more complicated. I think that's a valuable point for Fortinet, when you consider all the SD-WAN technologies that they have. They are straightforward and go well together.
What needs improvement?
The interface could certainly do with some improvement. We have other customers with WiFi networks, and they always use Ubiquiti. With Ubiquiti, it's a much better user interface, and it is much easier to configure. I managed to get some certificates myself, so I can speak for some features that we need to consider on our wireless networks that are easier to implement with Ubiquiti which aren't so straightforward with Fortinet.
When it comes to Ubiquiti, we have something that we use a lot which is similar to a site survey. Once all the access points are positioned physically inside the office, we can perform a scan on the premises themselves, so the customers can find which channels have more interference, which have less interference, and automatically distribute channels for each access point, and make it so these access points do not cause interference with each other. That feature is extremely useful for us, and it is something that is sorely lacking in Fortinet FortiWLM.
With FortiWLM, we have to perform that type of survey manually, discovering which channels have less interference, and then manually distribute these channels to each access point.
What do I think about the stability of the solution?
My impressions on stability are good.
What do I think about the scalability of the solution?
It is certainly scalable.
How are customer service and support?
The tech support is good. I don't have any complaints. We have a lot of experience interacting with them and more often than not they can successfully work with us on solutions.
Which solution did I use previously and why did I switch?
We have used Sonic Wall and Palo Alto products before, yet we have definitely found Fortinet to be more straightforward.
How was the initial setup?
The setup is easy. Of course, I don't think it's as easy as with Ubiquiti, as that's a big sales point for them. Fortinet still has some catching up to do in this regard, but the setup is not that difficult compared to other solutions such as Meraki.
What about the implementation team?
Our implementations with Fortinet solutions vary with the customer size. For a small to medium company of up to 200-250 employees, I'd say a team of four specialists would be required.
If we are only using FortiGate and FortiWLM, and if we have more products such as for email and for the client, and for the endpoints, then maybe a specialist just for Fortinet, and four to five extra people.
In general, I would say that at least two engineers would be required for a medium-sized company of about 250 employees.
What's my experience with pricing, setup cost, and licensing?
To save yourself from increased setup and maintenance costs, I highly recommend undertaking a proper site survey from the beginning.
What other advice do I have?
Fortinet FortiWLM is a good solution, though I must add that it is of paramount importance that whoever implements any WiFi solution — be it Fortinet or any other solution — must complete a site survey. In our experience with currently our only FortiWLM customer, we did not have a good experience, but again, it was simply because they did not perform a proper survey, and there's not much more to said. A site survey is very important.
I would rate Fortinet FortiWLM a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Owner at a consultancy with 51-200 employees
Stellar visibility, coverage, throughput, and technical support
Pros and Cons
- "The most valuable features of this solution are its speed, reliability, and integration with the firewall."
- "Cost is something that could be improved, but you have to pay for what you get."
What is our primary use case?
We use Fortinet FortiWLM in medical offices.
What is most valuable?
The most valuable features of this solution are its speed, reliability, and integration with the firewall.
What needs improvement?
Cost is something that could be improved, but you have to pay for what you get.
For how long have I used the solution?
I have been dealing with Fortinet FortiWLM for three years.
The series we are using is 431F.
What do I think about the stability of the solution?
The stability of Fortinet FortiWLM is phenomenal.
What do I think about the scalability of the solution?
The scalability is exceptional. You can integrate into the firewall and have full visibility on a single pane of glass.
How are customer service and support?
Phenomenal. Fortinet's technical support is outstanding.
Which solution did I use previously and why did I switch?
Previously, we were using Meraki. We are getting better coverage, better throughput, and a more stable connection with Fortinet FortiWLM.
How was the initial setup?
The initial setup is pretty straightforward. It can be deployed in minutes.
I am a single person responsible to maintain, more than 18 offices and 60 APs. I do everything myself. The single pane of glass and the integration of the complete Fortinet product line, are very easy to deploy and maintain.
What's my experience with pricing, setup cost, and licensing?
The prices are high, but you get what you pay for if you can afford it.
Support contracts typically cost approximately $100.00 per year.
In addition to licensing fees, there are no other costs.
What other advice do I have?
We replaced Meraki, and my advice is that we switched from a mandatory maintenance contract to an optional maintenance contract, which costs significantly less per unit.
I would rate Fortinet FortiWLM a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Engineer at a tech services company with 11-50 employees
Useful for wireless communication and internet but needs improvement in user capacity
Pros and Cons
- "I use Fortinet FortiWLM for wireless communication and the internet."
- "The solution should improve user capacity."
What is our primary use case?
I use Fortinet FortiWLM for wireless communication and the internet.
What needs improvement?
The solution should improve user capacity.
For how long have I used the solution?
I have been working with the solution for three months.
What do I think about the stability of the solution?
I rate Fortinet FortiWLM's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a ten out of ten.
How was the initial setup?
Fortinet FortiWLM's installation was easy.
What was our ROI?
The tool offers good returns on business.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiWLM's pricing is regular and competitive.
What other advice do I have?
I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a construction company with 1,001-5,000 employees
Beneficial central management and overall useful features
Pros and Cons
- "The most valuable features are central management and the many other features available."
- "The roaming of Fortinet FortiWLM could improve when comparing it to other solutions. We are missing some of the functionality in the controller. Additionally, they should offer more logs instead of using FortiAnalyzer because all the users will not be using the same thing."
What is most valuable?
The most valuable features are central management and the many other features available.
What needs improvement?
The roaming of Fortinet FortiWLM could improve when comparing it to other solutions. We are missing some of the functionality in the controller. Additionally, they should offer more logs instead of using FortiAnalyzer because all the users will not be using the same thing.
For how long have I used the solution?
I have been using Fortinet FortiWLM for approximately two weeks.
How was the initial setup?
You need to understand the concept first before you can implement the solution. You need to be familiar with networking first to be able to install Fortinet FortiWLM.
What other advice do I have?
I rate Fortinet FortiWLM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Managing Director at a tech vendor with 51-200 employees
High-performing solution that gets the job done
Pros and Cons
- "The most valuable features are the roaming profile, the mesh, and the performance."
- "Areas for improvement would be the compatibility with Apple products and cross-platform integration."
What is most valuable?
The most valuable features are the roaming profile, the mesh, and the performance.
What needs improvement?
Areas for improvement would be the compatibility with Apple products and cross-platform integration. In the next release, I would like them to include accessibility authentication for user authentication.
For how long have I used the solution?
I've been using this solution for two and a half years.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
I implemented using an in-house team.
What other advice do I have?
Once you install this solution, it just runs properly and gets the job done. I would rate it as ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiWLM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
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