I have seen a return on investment with FreePBX; for example, the musical instruments group saved over $30,000 a year by moving from Cisco to FreePBX for their licensing.
Project Manager, Information Technology at Telelago
May 21, 2025
The call routing features with FreePBX have enhanced our customer service, with several sites all connected to a single central deployment, allowing people to work remotely from different locations using the same system.
I believe FreePBX could be improved regarding the user interface. Sometimes the user interface has bugs, and when you apply configuration changes, they do not always apply properly.
