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CJ Aulisa - PeerSpot reviewer
Contact Center Consultant at a consultancy with 51-200 employees
Real User
Top 10
Jul 3, 2024
Provides summaries of information from multiple sources, and helps me generate ideas and content
Pros and Cons
  • "I use it almost like a search engine, but it goes a step beyond."
  • "The problem arises when a bot is not well-designed, which frustrates customers."

What is our primary use case?

If I want to find things quickly and easily, I'll use it for content, but I don't cut and paste. It's like I'm checking my ideas.

If you had a Microsoft Teams environment, we could use it to create a virtual agent or something. I know the general things I can do with AI and chat engines.

What is most valuable?

I use it almost like a search engine, but it goes a step beyond. A search engine shows you many results, and you have to read everything to put it together. But with CoPilot, you ask a question, and it gives you a summary of all the websites out there. So it's faster learning.

It handle complex tasks as well. It is able to generate results that I want. 

What needs improvement?

The problem arises when a bot is not well-designed, which frustrates customers.

For example, with our local Comcast cable company, if you need to repair something, you go on the app. They ask, "What's wrong?" You say, "My power cord melted. I need a new power cord." But the bot responds, "Oh, your Internet's not working?" 

So, it doesn't recognize unusual issues. Then, they make you go through troubleshooting, saying, "Your Internet looks good, but your device isn't plugged in." It's like, "Yes, I know. I want to speak to an agent." 

And it takes another ten minutes of trying different things before you finally get to an agent.

This is an example of a poorly designed bot.

For how long have I used the solution?

I have been using this solution for about a year.

Buyer's Guide
GitHub CoPilot
January 2026
Learn what your peers think about GitHub CoPilot. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's the self-service type. We just use it very simply.

We just use it for the same reasons I do. We do work with other providers and program virtual agents or bots. Those are all the rage now. You put them on your website. You used to have simple ones like "I can check your deposits or cancel a check for you," but they're limited to what you program. 

But if you expand a bot like Swifter Robot with artificial intelligence and natural language processing, then it can almost be like a person. Then, you can do some really cool things with it. 

How are customer service and support?

I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike OneDrive.

How was the initial setup?

I believe it's just standard with Microsoft, so you download it with their installer.

What was our ROI?

Increased productivity and improved customer experience can count as an ROI. If customers need to know something, they'll either wait five minutes for an agent or they can just go ahead and find the answer themselves. Most will choose the latter. The problem is poorly designed bots that frustrate customers. 

Which other solutions did I evaluate?

We have a team that decides on the best tools, like Google Digital or other products.

What other advice do I have?

I would recommend it because it's part of the Microsoft package, it's easy to use, and I haven't found any of the answers to be outrageous.

Overall, I would rate it a seven out of ten because I haven't used it enough.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VijayKumar27 - PeerSpot reviewer
Software Engineer at a manufacturing company with 10,001+ employees
Real User
Top 5Leaderboard
Jun 16, 2024
Analyzes individual docstrings and keeps the method context relevant
Pros and Cons
  • "The product's initial setup phase is easy."
  • "There are no extensions provided by the product for Eclipse."

What is our primary use case?

I just installed the product idea in my ID extensions, as it will be handy for auto-completions and suggestions. Sometimes, I use the tool to simplify the code and for documenting the code.

What is most valuable?

I like how GitHub CoPilot analyzes individual docstrings and keeps the method context relevant. Instead of throwing random codes, GitHub CoPilot sticks to a class of more context-relevant code generation, which I like.

What needs improvement?

Speaking about the code suggestion capabilities of the product, I would say that though it is good, there is a need to develop it further. In our company, when we have more dependent classes opened, we realize that GitHub CoPilot needs to be improved. GitHub CoPilot needs to analyze the whole package and try to give more relevant codes.

If the product plans to provide more extensions, then adding Eclipse would be helpful. There are no extensions provided by the product for Eclipse.

I wish the context window gets expanded, as it would be good for the product, especially since I am currently using some custom packages and custom classes. GitHub CoPilot needs to give some generic code generation instead of analyzing my classes and giving relevant codes. Apart from the aforementioned area, there are no major challenges in the tool.

For how long have I used the solution?

I have been using GitHub CoPilot for ten months. I am a customer of the tool.

What do I think about the stability of the solution?

There are no stability issues with the product.

What do I think about the scalability of the solution?

I don't know how to comment about the scalability feature of the product since it is just used as an extension.

Which solution did I use previously and why did I switch?

I have not worked with other solutions, and I believe that GitHub CoPilot has a monopoly in the market because there is no other free tier version of other products in the market variable that meets my expectations.

How was the initial setup?

The product's initial setup phase is easy.

The solution can be deployed in five minutes if you have activated a GitHub CoPilot account.

What was our ROI?

I have definitely experienced an ROI from using the product. It saved my company 30 percent on costs and time.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I think it is 10 USD per user.

What other advice do I have?

The AI integration in the product is good.

If you are new to coding and you want to save some time by not writing a course from scratch, then you can definitely use GitHub CoPilot, as it saves a lot of time in the initial stages of development but not in the more advanced production-ready stages.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
GitHub CoPilot
January 2026
Learn what your peers think about GitHub CoPilot. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Danit Sannikov - PeerSpot reviewer
Project manager at a tech services company with 1,001-5,000 employees
Real User
Top 5
Jun 6, 2024
Used for prompt engineering and shortens the time it takes to finish a certain task
Pros and Cons
  • "The CoPilot app that you can use while creating presentations is very useful."
  • "It would be useful if we could use the solution to create documents, not only prompts."

What is our primary use case?

GitHub CoPilot can be used for prompt engineering, delivering information to create a presentation, and comparing results from other AI tools, like ChatGPT or Gemini. You can use the CoPilot app while creating presentations, but we need to subscribe and pay an additional fee to use it. I'm truly considering talking to the management team to contact Microsoft to see if we can use that feature. It's a very useful feature.

What is most valuable?

The CoPilot app that you can use while creating presentations is very useful.

What needs improvement?

It would be useful if we could use the solution to create documents, not only prompts. It would also help if we could insert documents and create results in accordance with the documents inserted.

The tool has a feature that allows you to upload a voice document or a recording, and it can export the transcription for that recording. This transcription is not available in all languages. I would like to know whether the solution plans to expand the number of languages because I want to know if there's also a plan for Hebrew transcription.

There are limitations because you have to subscribe and pay more money to use the GitHub CoPilot tool.

For how long have I used the solution?

I have been using GitHub CoPilot for a few months.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

I've tried to contact Microsoft, but I haven't received a response. I'm not impressed with the technical support.

How was the initial setup?

The solution's initial setup is pretty straightforward, but I'm not as impressed as ChatGPT and Gemini.

What was our ROI?

With GitHub CoPilot, we have more opportunities and can approach more people in less time. The solution shortens the time it takes to finish a certain task.

What's my experience with pricing, setup cost, and licensing?

We have a license but need another one for the GitHub CoPilot tool.

What other advice do I have?

Overall, I rate GitHub CoPilot an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jagadeeswara Reddy - PeerSpot reviewer
Senior Solutions Architect at a computer software company with 51-200 employees
Real User
Top 10
Nov 18, 2024
Efficient code suggestions enhance development but needs better alignment with user expectations
Pros and Cons
  • "In terms of understanding user queries and providing code that aligns with my expectations, there is room for improvement."
  • "Sometimes it requires multiple iterations to get the code I need, like for creating a login page with specific buttons and logic."

What is our primary use case?

I primarily use GitHub Copilot for coding and also utilize natural language prompts to get some code suggestions. 

Additionally, I use it after the development team completes their work to check for any vulnerabilities, as it provides a vulnerability report.

What is most valuable?

In terms of functionality, the code suggestions in GitHub Copilot are particularly helpful for project development. It provides valuable insights into errors during compilation, allowing me to ask within Copilot itself for solutions without needing to search the internet or use platforms like Stack Overflow. This capability makes problem-solving more efficient.

What needs improvement?

In terms of understanding user queries and providing code that aligns with my expectations, there is room for improvement. Sometimes it requires multiple iterations to get the code I need, like for creating a login page with specific buttons and logic. 

A UI feature for drag-and-drop functionality, along the lines of services provided by Bubble or Wix, integrated with coding prompts, would be more beneficial. This would streamline creating code snippets for common tasks, increasing user satisfaction.

For how long have I used the solution?

I have been using GitHub Copilot for more than six to eight months.

What do I think about the stability of the solution?

I would rate the stability of Copilot at eight or nine out of ten. Initially, there were some setup problems, but after that, it has been stable.

How are customer service and support?

GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt the solution.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I frequently use OpenAI's paid version, which offers excellent features, such as analyzing entire zip folders and providing insights. This helps with tasks like comparing different developers' outputs based on high-level requirements, which meet my expectations well.

How was the initial setup?

The initial setup was straightforward. It required activating my account and connecting it, after which everything was seamless. A restart of the IDE ensured the model detection was resolved.

What's my experience with pricing, setup cost, and licensing?

The pricing for GitHub Copilot is around $10 per month. While it offers significant productivity gains, lowering the price to $5 could encourage more users. If the price were lower, it might be more worth it, even if only used a few days a month.

Which other solutions did I evaluate?

I compared GitHub Copilot to OpenAI, which provides great features like analyzing zip folders and ranking inputs, meeting my requirements better.

What other advice do I have?

On a scale of one to ten, I rate GitHub Copilot around seven to eight. GitHub should offer more competitive pricing and could benefit from incorporating functionalities like providing code analysis for entire zip folders to improve user experience.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mallik-Kesavaraju - PeerSpot reviewer
Independent Consultant at a consultancy with self employed
Real User
Top 5Leaderboard
Aug 6, 2024
Has valuable code suggestion capability, helping us improve the efficiency of our software development team
Pros and Cons
  • "The platform's most valuable feature is its code suggestion capability, which leverages AI to provide context-aware suggestions."
  • "They could improve the product in terms of integration with other tools."

What is our primary use case?

I use the platform to assist with code suggestions and improve the efficiency of our software development teams. It helps with code assistance for novice programmers by providing them with coding best practices. 

What is most valuable?

The platform's most valuable feature is its code suggestion capability, which leverages AI to provide context-aware suggestions. It improves the coding skills of less experienced developers and speeds up the development process by reducing the time spent debugging and rewriting code.

What needs improvement?

They could improve the product in terms of integration with other tools.  Additionally, they should offer more robust support for highly regulated environments like finance or healthcare to enhance its applicability.

For how long have I used the solution?

I have been using GitHub Copilot for a significant period. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is highly scalable, as adding more licenses can be done easily without additional infrastructure costs.

How are customer service and support?

The support team is knowledgeable and responsive.

Which solution did I use previously and why did I switch?

Previously, I used Appian BPM, but the focus has shifted towards more modern technologies like DevOps and AI in DevOps. We switched to GitHub Copilot for its advanced AI-driven code assistance and seamless integration into the cloud-based development environment.

How was the initial setup?

The initial setup was straightforward, involving license acquisition and basic configuration.

What about the implementation team?

We implemented the product in-house. 

What was our ROI?

The return on investment is substantial, with an estimated ROI of 500%.

What's my experience with pricing, setup cost, and licensing?

The product has a tiered pricing model that starts with a free version for individual developers but requires a separate license fee for enterprise use.

What other advice do I have?

I rate GitHub CoPilot an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ansari Rehman - PeerSpot reviewer
AI Engineer at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Apr 23, 2024
Though it offers good integration features, the price needs to be lowered
Pros and Cons
  • "The product is easy to integrate."
  • "The product's price is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company since, as a data engineer, I also work with Python. For writing a code or for reviewing the code, I'm using code on it.

What is most valuable?

The most valuable features of the solution stem from the fact that it gives you suggestions when you start typing.

What needs improvement?

I have not used the product much to be able to comment on what needs improvement in it. With the passage of time, I believe that there will be improvements in its prompt response, like ChatGPT, considering that GitHub will get more data. With time, the product will mature.

The product's price is an area of concern where improvements are required. ChatGPT is free, and people would rather prefer it over GitHub CoPilot.

Considering the way GitHub CoPilot works, it can improve its connection with technologies like SQL. Right now, I can't write an AWS Glue job in GitHub CoPilot. In the future, if the tool can improve and include multiple technologies and languages, I see that they have a scope to offer better scalability.

For how long have I used the solution?

I have been using GitHub CoPilot for less than a month. I am just a consumer of the tool.

What do I think about the stability of the solution?

Sometimes, when the product doesn't function properly because of some network issue, I prefer to use ChatGPT. In ChatGPT, you can ask any general question.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

Which solution did I use previously and why did I switch?

Before GitHub CoPilot, I worked on ChatGPT, so I had to give the prompt to get what I wanted. ChatGPT is also a very helpful tool.

I currently work with GitHub CoPilot and ChatGPT.

ChatGPT gives the wrong output at times, after which you need to correct it. GitHub CoPilot gives correct codes since it always works on the existing codes in GitHub. GitHub CoPilot gives a correct output.

How was the initial setup?

The product's initial setup phase is easy, but sometimes, if your company has firewall issues, it gives errors.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay around 10 USD to be able to use the solution.

Which other solutions did I evaluate?

I am planning to use this AWS Bedrock and another tool from AWS for its AI-based features. I have not decided on the tool I plan to use. I want to learn and see what AWS is doing with its products.

What other advice do I have?

GitHub CoPilot improved my code efficiency by helping me save time. The tool gives me ready-made codes, which I review and then implement.

Speaking about GitHub CoPilot's ability in terms of context and syntax suggestions, the tool is helpful.

The product is easy to integrate.

I recommend the product to developers who plan to use it. It is not a free tool forever, meaning it is only free for a month.

I rate the tool a six to seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at a consultancy with 11-50 employees
Real User
Top 10
Nov 18, 2024
Enhancing developer productivity through advanced code suggestions
Pros and Cons
  • "It enhances efficiency and productivity in development."
  • "I don't have enough experience to share this kind of feedback."

What is our primary use case?

Most of the time, it is for code suggestions. It allows improving the efficiency and productivity of development. It is used by developers within the IDE, so the development environment.

How has it helped my organization?

Not that much, as I need to wait until the ongoing pilot ends to have final feedback. However, it is expected to improve coding productivity and the capacity to produce quickly and more efficiently.

What is most valuable?

The most known and important features from a development point of view are the code suggestions. It enhances efficiency and productivity in development. 

The merge request features and workflow are available. We don't use them much currently. GitHub Copilot enables the production of business projects quickly and efficiently.

What needs improvement?

I cannot really answer this one as I don't have enough experience to share this kind of feedback. Someone who uses it daily might better understand these questions.

For how long have I used the solution?

I have used it for around six months.

What do I think about the stability of the solution?

Very high stability. I didn't notice any issues regarding stability.

What do I think about the scalability of the solution?

The AI model is really scalable, so I would rate it at least nine out of ten. I am optimistic about the next releases being developed and designed.

How are customer service and support?

I do not have experience contacting technical support, so I cannot provide feedback on this aspect.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before GitHub Copilot, we evaluated GitLab with its Duo feature. Developers chose Copilot because of stronger code suggestions.

How was the initial setup?

The initial setup was easy, particularly within the IDE. Minimal complexity was involved.

What about the implementation team?

We use GitHub Copilot internally with the client's company. It is an internal project, and as an architect, I was involved in the discussions to decide between Copilot and other solutions.

What was our ROI?

I need to wait until the pilot we are undergoing ends to get a clear understanding of the ROI and productivity improvements.

What's my experience with pricing, setup cost, and licensing?

I am not really included in the cost management part, so I don't have insights into the pricing or setup costs.

Which other solutions did I evaluate?

The other option considered was GitLab Duo. Based on presentations and evaluations, we chose GitHub Copilot due to its stronger code suggestion capabilities.

What other advice do I have?

I would initially rate it nine out of ten based on what I know and the small experience I have had. For it to be ten out of ten, it needs more advancements in the AI part, though it is already strong. Future updates are anticipated.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vishal Bayskar - PeerSpot reviewer
Associate Technical Manager at a computer software company with 11-50 employees
Real User
Top 20
Jun 5, 2024
Does not work well in complex coding scenarios, though it increases coding efficiency and saves time
Pros and Cons
  • "The solution increases coding efficiency."
  • "The tool must improve its ability to work with multiple files."

What is our primary use case?

I am evaluating the tool to understand how useful it is for development. I'm evaluating how smart it is.

What is most valuable?

The solution makes our work easier. If we use a particular coding style, the solution can identify our coding style. The solution increases coding efficiency. It tries to judge our coding and logging style and imitates it. It automatically suggests copy-paste functions. It saves us time.

What needs improvement?

If we try to do something that involves two to three files and functions, the tool gets confused. It gives us advice that does not work. The suggestions are not well evaluated. We need to put more effort into debugging. The tool miserably fails when multiple files are involved. The tool must improve its ability to work with multiple files.

The first suggestion provided by the product must work. Whenever the product provides a suggestion, it must validate it. It will be helpful for the users. If the first suggestion is good, we can use it. If the first suggestion is wrong, the product will not solve the problem even if we ask it multiple times.

For how long have I used the solution?

I have been using the solution for the last one and a half months.

What do I think about the stability of the solution?

The tool is stable. It gives us an answer, whether accurate or not.

What do I think about the scalability of the solution?

I rate the product’s scalability a five out of ten. It does not work well in complex coding scenarios.

How was the initial setup?

The initial setup is easy. I am using the latest enterprise version.

What's my experience with pricing, setup cost, and licensing?

The solution is costly. It is not reasonably priced.

Which other solutions did I evaluate?

I have also used ChatGPT. GitHub CoPilot is built into coding. If we are working on coding, GitHub CoPilot is a better choice. ChatGPT is a better choice if we want to understand the concepts.

What other advice do I have?

Overall, I rate the solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free GitHub CoPilot Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free GitHub CoPilot Report and get advice and tips from experienced pros sharing their opinions.