I am maintaining my code as a code repository and using my student account with GitHub CoPilot.
Software Engineer at The American College
Time-saving tool enhances productivity with seamless integration
Pros and Cons
- "GitHub CoPilot is easy to use even for beginners and it supports the integration with CI/CD tools."
- "They could simplify the API integrations and allow us to automate certain tasks using our own server without just logging into the web page."
What is our primary use case?
How has it helped my organization?
GitHub CoPilot is easy to use even for beginners and it supports the integration with CI/CD tools. It is helping organizations by creating frameworks. CoPilot is a main selling point.
What is most valuable?
GitHub CoPilot is easy to use and is integrated with CI/CD tools. It is helpful for creating frameworks and saves most of my time, around 70%. CoPilot is the main selling point.
What needs improvement?
They could simplify the API integrations and allow us to automate certain tasks using our own server without just logging into the web page. They can also improve the scope of CoPilot.
Buyer's Guide
GitHub CoPilot
July 2026
Learn what your peers think about GitHub CoPilot. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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For how long have I used the solution?
I have been using it for the past one and a half years.
What do I think about the stability of the solution?
I haven't faced any downtime or critical issues in my experience.
What do I think about the scalability of the solution?
I don't feel any restrictions regarding scalability, even large organizations are using it. However, I can't comment much on scalability as I am using a personal account.
How are customer service and support?
Technical support for GitHub is available.
Which solution did I use previously and why did I switch?
I am using GitLab, but GitHub has more add-on features and subscriptions. GitLab is kind of limited and lacks add-ons like CoPilot.
How was the initial setup?
The setup is easy and straightforward. One can complete it in about thirty minutes.
What about the implementation team?
I helped some of my team members configure CoPilot on their systems.
What was our ROI?
For organizations, the return on investment is good mainly due to CoPilot. But for personal paid accounts, it feels quite pricey.
What's my experience with pricing, setup cost, and licensing?
For personal accounts, it seems pricey. However, for organizations, it is a good value for money.
Which other solutions did I evaluate?
I have also used GitLab.
What other advice do I have?
CoPilot is supporting and they can improve the scope. They should allow for more involvement from beginners to explore features within the GitHub environment.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Architect at a computer software company with 51-200 employees
Efficient code suggestions enhance development but needs better alignment with user expectations
Pros and Cons
- "In terms of understanding user queries and providing code that aligns with my expectations, there is room for improvement."
- "Sometimes it requires multiple iterations to get the code I need, like for creating a login page with specific buttons and logic."
What is our primary use case?
I primarily use GitHub Copilot for coding and also utilize natural language prompts to get some code suggestions.
Additionally, I use it after the development team completes their work to check for any vulnerabilities, as it provides a vulnerability report.
What is most valuable?
In terms of functionality, the code suggestions in GitHub Copilot are particularly helpful for project development. It provides valuable insights into errors during compilation, allowing me to ask within Copilot itself for solutions without needing to search the internet or use platforms like Stack Overflow. This capability makes problem-solving more efficient.
What needs improvement?
In terms of understanding user queries and providing code that aligns with my expectations, there is room for improvement. Sometimes it requires multiple iterations to get the code I need, like for creating a login page with specific buttons and logic.
A UI feature for drag-and-drop functionality, along the lines of services provided by Bubble or Wix, integrated with coding prompts, would be more beneficial. This would streamline creating code snippets for common tasks, increasing user satisfaction.
For how long have I used the solution?
I have been using GitHub Copilot for more than six to eight months.
What do I think about the stability of the solution?
I would rate the stability of Copilot at eight or nine out of ten. Initially, there were some setup problems, but after that, it has been stable.
How are customer service and support?
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt the solution.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I frequently use OpenAI's paid version, which offers excellent features, such as analyzing entire zip folders and providing insights. This helps with tasks like comparing different developers' outputs based on high-level requirements, which meet my expectations well.
How was the initial setup?
The initial setup was straightforward. It required activating my account and connecting it, after which everything was seamless. A restart of the IDE ensured the model detection was resolved.
What's my experience with pricing, setup cost, and licensing?
The pricing for GitHub Copilot is around $10 per month. While it offers significant productivity gains, lowering the price to $5 could encourage more users. If the price were lower, it might be more worth it, even if only used a few days a month.
Which other solutions did I evaluate?
I compared GitHub Copilot to OpenAI, which provides great features like analyzing zip folders and ranking inputs, meeting my requirements better.
What other advice do I have?
On a scale of one to ten, I rate GitHub Copilot around seven to eight. GitHub should offer more competitive pricing and could benefit from incorporating functionalities like providing code analysis for entire zip folders to improve user experience.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitHub CoPilot
July 2026
Learn what your peers think about GitHub CoPilot. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
Independent Consultant at Selfemployed
Has valuable code suggestion capability, helping us improve the efficiency of our software development team
Pros and Cons
- "The platform's most valuable feature is its code suggestion capability, which leverages AI to provide context-aware suggestions."
- "They could improve the product in terms of integration with other tools."
What is our primary use case?
I use the platform to assist with code suggestions and improve the efficiency of our software development teams. It helps with code assistance for novice programmers by providing them with coding best practices.
What is most valuable?
The platform's most valuable feature is its code suggestion capability, which leverages AI to provide context-aware suggestions. It improves the coding skills of less experienced developers and speeds up the development process by reducing the time spent debugging and rewriting code.
What needs improvement?
They could improve the product in terms of integration with other tools. Additionally, they should offer more robust support for highly regulated environments like finance or healthcare to enhance its applicability.
For how long have I used the solution?
I have been using GitHub Copilot for a significant period.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The product is highly scalable, as adding more licenses can be done easily without additional infrastructure costs.
How are customer service and support?
The support team is knowledgeable and responsive.
Which solution did I use previously and why did I switch?
Previously, I used Appian BPM, but the focus has shifted towards more modern technologies like DevOps and AI in DevOps. We switched to GitHub Copilot for its advanced AI-driven code assistance and seamless integration into the cloud-based development environment.
How was the initial setup?
The initial setup was straightforward, involving license acquisition and basic configuration.
What about the implementation team?
We implemented the product in-house.
What was our ROI?
The return on investment is substantial, with an estimated ROI of 500%.
What's my experience with pricing, setup cost, and licensing?
The product has a tiered pricing model that starts with a free version for individual developers but requires a separate license fee for enterprise use.
What other advice do I have?
I rate GitHub CoPilot an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO at Aviscen
Enhancing developer productivity through advanced code suggestions
Pros and Cons
- "It enhances efficiency and productivity in development."
- "I don't have enough experience to share this kind of feedback."
What is our primary use case?
Most of the time, it is for code suggestions. It allows improving the efficiency and productivity of development. It is used by developers within the IDE, so the development environment.
How has it helped my organization?
Not that much, as I need to wait until the ongoing pilot ends to have final feedback. However, it is expected to improve coding productivity and the capacity to produce quickly and more efficiently.
What is most valuable?
The most known and important features from a development point of view are the code suggestions. It enhances efficiency and productivity in development.
The merge request features and workflow are available. We don't use them much currently. GitHub Copilot enables the production of business projects quickly and efficiently.
What needs improvement?
I cannot really answer this one as I don't have enough experience to share this kind of feedback. Someone who uses it daily might better understand these questions.
For how long have I used the solution?
I have used it for around six months.
What do I think about the stability of the solution?
Very high stability. I didn't notice any issues regarding stability.
What do I think about the scalability of the solution?
The AI model is really scalable, so I would rate it at least nine out of ten. I am optimistic about the next releases being developed and designed.
How are customer service and support?
I do not have experience contacting technical support, so I cannot provide feedback on this aspect.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before GitHub Copilot, we evaluated GitLab with its Duo feature. Developers chose Copilot because of stronger code suggestions.
How was the initial setup?
The initial setup was easy, particularly within the IDE. Minimal complexity was involved.
What about the implementation team?
We use GitHub Copilot internally with the client's company. It is an internal project, and as an architect, I was involved in the discussions to decide between Copilot and other solutions.
What was our ROI?
I need to wait until the pilot we are undergoing ends to get a clear understanding of the ROI and productivity improvements.
What's my experience with pricing, setup cost, and licensing?
I am not really included in the cost management part, so I don't have insights into the pricing or setup costs.
Which other solutions did I evaluate?
The other option considered was GitLab Duo. Based on presentations and evaluations, we chose GitHub Copilot due to its stronger code suggestion capabilities.
What other advice do I have?
I would initially rate it nine out of ten based on what I know and the small experience I have had. For it to be ten out of ten, it needs more advancements in the AI part, though it is already strong. Future updates are anticipated.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software developer at TAIGLE LLC
Has a straightforward setup process, but its code prediction accuracy needs enhancement
Pros and Cons
- "The platform's most valuable feature is detecting and suggesting variables based on the existing file context."
- "They could enhance the product's accuracy of suggestions, especially when dealing with non-standard or legacy code."
What is our primary use case?
We use the platform to accelerate coding by providing relevant code suggestions and automating repetitive tasks. I use it in a development environment focused on various programming languages, where it helps by predicting code snippets and detecting variable names, which speeds up the coding process.
What is most valuable?
The platform's most valuable feature is detecting and suggesting variables based on the existing file context. This feature streamlines coding by offering relevant variables, making it easier and faster to write accurate code.
What needs improvement?
They could enhance the product's accuracy of suggestions, especially when dealing with non-standard or legacy code. Additionally, an easier and more intuitive way to toggle Copilot on and off would be beneficial.
For how long have I used the solution?
I have been using GitHub Copilot for a few months.
What do I think about the stability of the solution?
The code prediction is generally stable, though there are occasional inaccuracies.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
The implementation was done in-house.
What was our ROI?
The return on investment may vary depending on the project. The predictions aren't always accurate for large enterprise solutions or extensive codebases. However, for standardized projects, it can significantly improve productivity.
What's my experience with pricing, setup cost, and licensing?
GitHub Copilot is a paid service, costing approximately $6 per month. There might be a free trial available.
Which other solutions did I evaluate?
I decided to try GitHub Copilot because of its integration with GitHub and my existing workflow.
What other advice do I have?
GitHub CoPilot is quite capable of AI. It provides good suggestions and aids in coding, but the increase in productivity is modest.
I recommend that others analyze if it works for their requirements. It's important to assess if it fits their workflow before fully integrating it into their coding practices.
I rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Provides summaries of information from multiple sources, and helps me generate ideas and content
Pros and Cons
- "I use it almost like a search engine, but it goes a step beyond."
- "The problem arises when a bot is not well-designed, which frustrates customers."
What is our primary use case?
If I want to find things quickly and easily, I'll use it for content, but I don't cut and paste. It's like I'm checking my ideas.
If you had a Microsoft Teams environment, we could use it to create a virtual agent or something. I know the general things I can do with AI and chat engines.
What is most valuable?
I use it almost like a search engine, but it goes a step beyond. A search engine shows you many results, and you have to read everything to put it together. But with CoPilot, you ask a question, and it gives you a summary of all the websites out there. So it's faster learning.
It handle complex tasks as well. It is able to generate results that I want.
What needs improvement?
The problem arises when a bot is not well-designed, which frustrates customers.
For example, with our local Comcast cable company, if you need to repair something, you go on the app. They ask, "What's wrong?" You say, "My power cord melted. I need a new power cord." But the bot responds, "Oh, your Internet's not working?"
So, it doesn't recognize unusual issues. Then, they make you go through troubleshooting, saying, "Your Internet looks good, but your device isn't plugged in." It's like, "Yes, I know. I want to speak to an agent."
And it takes another ten minutes of trying different things before you finally get to an agent.
This is an example of a poorly designed bot.
For how long have I used the solution?
I have been using this solution for about a year.
What do I think about the scalability of the solution?
It's the self-service type. We just use it very simply.
We just use it for the same reasons I do. We do work with other providers and program virtual agents or bots. Those are all the rage now. You put them on your website. You used to have simple ones like "I can check your deposits or cancel a check for you," but they're limited to what you program.
But if you expand a bot like Swifter Robot with artificial intelligence and natural language processing, then it can almost be like a person. Then, you can do some really cool things with it.
How are customer service and support?
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike OneDrive.
How was the initial setup?
I believe it's just standard with Microsoft, so you download it with their installer.
What was our ROI?
Increased productivity and improved customer experience can count as an ROI. If customers need to know something, they'll either wait five minutes for an agent or they can just go ahead and find the answer themselves. Most will choose the latter. The problem is poorly designed bots that frustrate customers.
Which other solutions did I evaluate?
We have a team that decides on the best tools, like Google Digital or other products.
What other advice do I have?
I would recommend it because it's part of the Microsoft package, it's easy to use, and I haven't found any of the answers to be outrageous.
Overall, I would rate it a seven out of ten because I haven't used it enough.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at The American College
Analyzes individual docstrings and keeps the method context relevant
Pros and Cons
- "The product's initial setup phase is easy."
- "There are no extensions provided by the product for Eclipse."
What is our primary use case?
I just installed the product idea in my ID extensions, as it will be handy for auto-completions and suggestions. Sometimes, I use the tool to simplify the code and for documenting the code.
What is most valuable?
I like how GitHub CoPilot analyzes individual docstrings and keeps the method context relevant. Instead of throwing random codes, GitHub CoPilot sticks to a class of more context-relevant code generation, which I like.
What needs improvement?
Speaking about the code suggestion capabilities of the product, I would say that though it is good, there is a need to develop it further. In our company, when we have more dependent classes opened, we realize that GitHub CoPilot needs to be improved. GitHub CoPilot needs to analyze the whole package and try to give more relevant codes.
If the product plans to provide more extensions, then adding Eclipse would be helpful. There are no extensions provided by the product for Eclipse.
I wish the context window gets expanded, as it would be good for the product, especially since I am currently using some custom packages and custom classes. GitHub CoPilot needs to give some generic code generation instead of analyzing my classes and giving relevant codes. Apart from the aforementioned area, there are no major challenges in the tool.
For how long have I used the solution?
I have been using GitHub CoPilot for ten months. I am a customer of the tool.
What do I think about the stability of the solution?
There are no stability issues with the product.
What do I think about the scalability of the solution?
I don't know how to comment about the scalability feature of the product since it is just used as an extension.
Which solution did I use previously and why did I switch?
I have not worked with other solutions, and I believe that GitHub CoPilot has a monopoly in the market because there is no other free tier version of other products in the market variable that meets my expectations.
How was the initial setup?
The product's initial setup phase is easy.
The solution can be deployed in five minutes if you have activated a GitHub CoPilot account.
What was our ROI?
I have definitely experienced an ROI from using the product. It saved my company 30 percent on costs and time.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I think it is 10 USD per user.
What other advice do I have?
The AI integration in the product is good.
If you are new to coding and you want to save some time by not writing a course from scratch, then you can definitely use GitHub CoPilot, as it saves a lot of time in the initial stages of development but not in the more advanced production-ready stages.
I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Developer at Gojek
Helps with code review, test case generation, and chat features
Pros and Cons
- "When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use."
- "In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results."
What is our primary use case?
Whenever I need to write test cases for my development code, I just give the command to Copilot, and it automatically helps me write them. Then I just need to review them. It also really helps me write the skeleton of the basic design. It won't give me a 100% solution, but it gives me a 75% solution. Then I just need to review it, make some cosmetic changes, and it's ready.
Overall, where I used to spend a whole day on test-related activities, now I just need to spend two to three hours, and I can complete my job.
How has it helped my organization?
It's helped reduce engineering effort. If I can complete my job in half a day, then all the engineers can complete their jobs in half a day. Ultimately, it saves cost and optimizes performance.
From the company perspective, if we needed to spend a million dollars, we can now reduce it to at least a hundred thousand dollars.
What is most valuable?
Copilot's code review, test case generation, and chat features are most valuable to me. When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use.
What needs improvement?
In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results.
If they could provide diagrams or basic design architectures, it would be easier to understand and take less time to review. So, as of now, image functionality is not provided by GitHub Copilot, and it would be great if they could add that.
So, I would like to see improvements in the result generation, more results, different result formats, and image functionality.
For how long have I used the solution?
I have been using this solution for four months. I work with the latest version.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It is a stable product. Copilot is a good thing when you're writing code. It assists you wherever you need it.
On the other hand, there are a lot of benefits to this feature, like suggesting code before you write it and suggesting the optimal way to write it, which is really helpful.
Apart from that, it helps with writing test cases and suggestions for heavy algorithms where you need to put in a lot of brainpower. So, it makes things easier.
On the other hand, the negative points, Copilot still hasn't reached a point where we can trust it 100%. Sometimes, when we raise a query, it stops working intermittently. So, at that moment, we need to look for other options. It's not, as of now, 100% reliable. Sometimes, it stops working; sometimes, the output has issues. So, we need to be careful with information.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. Sometimes, we face high traffic on Copilot, and it stops responding to our queries. It's happened a few times, maybe three or four times out of a hundred.
It's not 100% reliable. Sometimes, we stop receiving responses. We have around 500 end users in our company. It is used on a daily basis.
How are customer service and support?
The customer service and support are okay.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to GitHub because it's more appropriate and saves me time. On Google, I need to spend time searching for something, typing it in, and then getting a bunch of solutions out of which I need to pick the best one.
Copilot, on the other hand, gives me the best answer out of all the possibilities with just one query. That's a big benefit.
How was the initial setup?
I would rate my experience with the initial setup of this product a seven out of ten, where one is difficult, and ten is easy to set up.
It is not complex. I gave it a seven because there were a few minor technical challenges with the initial login. It wasn't as smooth as logging in to Gmail or Microsoft Outlook, but I was able to log in after a few tries.
So, it is a bit tricky. These are just minor challenges, not completely smooth.
We use the licensed version, not a cloud version. We purchased a license and installed it.
What about the implementation team?
We did everything ourselves. I was able to do it alone; it didn't require much effort. So, one person can manage both the deployment and maintenance.
It took only one day to deploy it. It's not really a deployment in the traditional sense. We requested a license key from Microsoft, and then we used that key to log in from our laptops. We configure it with our development environment, and it works smoothly.
What was our ROI?
If you invest some amount, it will definitely reduce your production cost. I would rate the ROI an eight out of ten, where one is low ROI and ten is high ROI.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a five out of ten, where one is very cheap and ten is very expensive. So it's affordable.
There are no additional costs to the standard license. So the price is fixed.
Which other solutions did I evaluate?
This is the first time I've used a tool like this that assists with code writing. Before that, I used a simple Google search.
Moreover, Google has recently launched its feature, but it's not as mature as Copilot's. They're in the very early phase.
What other advice do I have?
Developers, testers, front-end, back-end, any developer can use it. It's really beneficial for them. On the other hand, testers can also explore test cases with Copilot. It'll help them, too.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project manager at SII
Used for prompt engineering and shortens the time it takes to finish a certain task
Pros and Cons
- "The CoPilot app that you can use while creating presentations is very useful."
- "It would be useful if we could use the solution to create documents, not only prompts."
What is our primary use case?
GitHub CoPilot can be used for prompt engineering, delivering information to create a presentation, and comparing results from other AI tools, like ChatGPT or Gemini. You can use the CoPilot app while creating presentations, but we need to subscribe and pay an additional fee to use it. I'm truly considering talking to the management team to contact Microsoft to see if we can use that feature. It's a very useful feature.
What is most valuable?
The CoPilot app that you can use while creating presentations is very useful.
What needs improvement?
It would be useful if we could use the solution to create documents, not only prompts. It would also help if we could insert documents and create results in accordance with the documents inserted.
The tool has a feature that allows you to upload a voice document or a recording, and it can export the transcription for that recording. This transcription is not available in all languages. I would like to know whether the solution plans to expand the number of languages because I want to know if there's also a plan for Hebrew transcription.
There are limitations because you have to subscribe and pay more money to use the GitHub CoPilot tool.
For how long have I used the solution?
I have been using GitHub CoPilot for a few months.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
I've tried to contact Microsoft, but I haven't received a response. I'm not impressed with the technical support.
How was the initial setup?
The solution's initial setup is pretty straightforward, but I'm not as impressed as ChatGPT and Gemini.
What was our ROI?
With GitHub CoPilot, we have more opportunities and can approach more people in less time. The solution shortens the time it takes to finish a certain task.
What's my experience with pricing, setup cost, and licensing?
We have a license but need another one for the GitHub CoPilot tool.
What other advice do I have?
Overall, I rate GitHub CoPilot an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Program Manager at a healthcare company with 10,001+ employees
Its powerful autocompletion features streamline code development and enhance productivity, but its reliance on the training data and the need for improved reporting capabilities pose challenges
Pros and Cons
- "The most valuable aspects in terms of features, revolve around its code generation capabilities."
- "There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions."
What is our primary use case?
The primary focus has been on leveraging its capabilities for increased ease of use and productivity. The main goal is to accelerate application development, allowing us to build applications more efficiently.
What is most valuable?
The most valuable aspects in terms of features, revolve around its code generation capabilities. Firstly, the functionality for generating test cases based on existing code and application logic has been invaluable. Secondly, the code explanation feature has emerged as another essential tool. Beyond these, the primary function of facilitating the development of new code or additions to existing code remains a key focus.
What needs improvement?
There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions. It could benefit from enhancements in several key areas. Firstly, there's a need for improved integration across different Integrated Development Environments to ensure a consistent user experience. Secondly, providing users with more granular control over when Copilot is active, preferably on a per-project basis, would enhance flexibility. Also, broadening Copilot's contextual awareness beyond open files to consider the entire project or codebase context could lead to more accurate and relevant suggestions, particularly in scenarios where opening all files is impractical. The current state lacks maturity, and reporting is not readily available out of the box. Users have to request specific reports, involving collaboration with the data team, indicating a need for more streamlined and accessible reporting features.
For how long have I used the solution?
I experimented with the technical preview version when it was initially launched last year, taking advantage of the free access provided at that time. However, in a professional context, I have been utilizing it for real-time database work over the past three and a half months.
What do I think about the stability of the solution?
The stability is generally satisfactory. The tool itself operates smoothly, but potential challenges may arise, especially in larger enterprises utilizing proxies. It's crucial to adhere to the documentation on operating with proxies to avoid glitches.
What do I think about the scalability of the solution?
The scalability is impressive. It accommodates growth seamlessly; as you acquire more licenses, the tool scales accordingly to meet the increasing demand. As of now, we have successfully onboarded and currently have approximately three hundred and fifty active users.
How are customer service and support?
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the response to be somewhat delayed. It's worth noting that GitHub and Microsoft teams have communicated that they are actively addressing these concerns in private.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The initial setup operates on a license-based model, providing flexibility as you can allocate licenses to a GitHub team. While the implementation itself is straightforward and requires minimal ongoing maintenance, a significant challenge has emerged in terms of documentation, especially concerning security documentation. The current lack of comprehensive documentation raises concerns, particularly for larger enterprises. When activating Copilot, you are prompted to provide essential information, such as the location of your Azure instance where suggestions will be processed. Once you input this information, the installation proceeds seamlessly.
What was our ROI?
While it's premature for a comprehensive ROI analysis, we have observed a positive trend with users expressing satisfaction.
What's my experience with pricing, setup cost, and licensing?
A personal license is priced at ten dollars per month, while a professional or enterprise license costs nineteen dollars per user, and these rates are consistent for all users.
Which other solutions did I evaluate?
While we have explored various options within the Microsoft ecosystem, such as the solution offered, we haven't actively employed any other AI tools at the enterprise level.
What other advice do I have?
It's essential to perceive it as a supplementary tool, not the primary driver. Caution should be exercised in blindly accepting suggestions to avoid unexpected challenges. The time invested in reviewing suggestions is crucial, and the tool's effectiveness depends on the user's domain knowledge. While it can be ideal for bridging domain and technical aspects for those with expertise, users with less experience may overlook potential issues, necessitating careful consideration. Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: July 2026
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