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Software Test Manager at ASELSAN
Real User
Complete solution for issue management and CI/CD, with a great UI
Pros and Cons
  • "The most important features of GitLab for us are issue management and all the CI/CD tools. Another aspect that I love about GitLab is the UI."
  • "For as long as I have used GitLab, I haven't encountered any major limitations. However, I think that perhaps the search functionality could be better."

What is our primary use case?

In some of the projects we are involved with, we use GitLab for the purposes of issue management and as a configuration management tool. Along with GitLab, we also use the core Jira software for issue management functionality, as well as GitLab Runner for its CI/CD tools.

Our internet connection runs on a different infrastructure to the greater internet system, so we are using on-premises versions of all these solutions. Because nothing is cloud-based, we don't need much in the way of firewall or security solutions.

What is most valuable?

The most important features of GitLab for us are issue management and all the CI/CD tools. Another aspect that I love about GitLab is the UI.

What needs improvement?

For as long as I have used GitLab, I haven't encountered any major limitations. However, I think that perhaps the search functionality could be better.

The main shortcoming is that with some parts of GitLab, things can get quite complex. Especially in the beginning, the learning curve can be a bit steep and it takes some time to learn how to use the tools. That said, once you understand the mentality of it, it becomes easy.

For how long have I used the solution?

We have been using GitLab for about five years.

Buyer's Guide
GitLab
May 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

We have had no instability issues with GitLab. When it comes to maintenance, we have IT departments that deal with that, and I am not directly involved in the maintenance of the tools themselves so I don't know if it's difficult to maintain or not.

What do I think about the scalability of the solution?

We haven't yet tried to scale it past the 100 or so users in my organization.

Which solution did I use previously and why did I switch?

We haven't used any other similar solution before GitLab.

How was the initial setup?

In some areas, the initial stages of using GitLab can be complex and presents a steep learning curve. It takes some time to learn and use all the tools properly, but once you understand the mentality behind it, it is not that difficult.

What about the implementation team?

We didn't implement GitLab ourselves as we have IT departments that take care of that process. I am unsure as to whether they used any external consultants or deployed it themselves, however.

What's my experience with pricing, setup cost, and licensing?

In total, I believe we have more than 300 licenses spread over about 100 users, though I can't comment on the costs involved.

What other advice do I have?

GitLab is a wholly complete solution and it is for this reason that I can recommend it to other users.

I would rate GitLab a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MohamedElazzouzi - PeerSpot reviewer
Manager de production SI technique et corporate at inwi
Real User
Top 5
I like the security features and SAS tools
Pros and Cons
  • "I like GitLab's security and SAS tools."
  • "GitLab could add a plugin to integrate with Kubernetes stuff."

What is our primary use case?

I use GitLab to manage repository code sources, scanning code sources, and CI/CD. We have around 100 users.

How has it helped my organization?

GitLab helps us integrate with many types of software. You can deploy and integrate source code, various tools, webhooks, etc. 

What is most valuable?

I like GitLab's security and SAS tools.

What needs improvement?

GitLab could add a plugin to integrate with Kubernetes stuff.

For how long have I used the solution?

I have been using GitLab for four years now.

What do I think about the stability of the solution?

GitLab is stable.

What do I think about the scalability of the solution?

GitLab is scalable. You can deploy it in a Kubernetes cluster or on VMs.

How are customer service and support?

We don't contact support. GitLab has such a huge community that you can easily find a solution in the forums. 

Which solution did I use previously and why did I switch?

I have used Bitbucket and GitHub for personal use. We adopted GitLab because it's a good enterprise solution.

How was the initial setup?

GitLab is easy to install and takes you less than a day. You download the GitLab package, configure it, and push the repos. If you want to integrate Sonar Cube or Jenkins, you can use webhooks or the Jenkins file.

What was our ROI?

GitLab has a good ROI because it can accommodate many users, and it increases your DevOps score.

What's my experience with pricing, setup cost, and licensing?

GitLab has three plans: starter, professional, and LTMH. The LTMH is $99 for user permits, but some integrators in Morocco bundle GitLab into a package. It's reasonable, but they could lower the price now that we have a huge community and many users.

What other advice do I have?

I rate GitLab eight out of 10. It's a good solution for DevOps and managing Ripple. It's possibly the most complete DevOps and DevSecOps platform. You can help users to make wonderful stuff with their source code and applications. GitLab supports many types of source code like Python, Ruby, etc. It's great software.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
GitLab
May 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Syed Mustafa Imam - PeerSpot reviewer
DevOps Engineer at NayaPay
Real User
Top 5
A highly stable and affordable solution that provides good repository management features and support
Pros and Cons
  • "CI/CD is valuable for me."
  • "The documentation is confusing."

What is our primary use case?

We use the solution for on-premises repository management

What is most valuable?

CI/CD is valuable for me. The product also has a monitoring feature connected to Grafana. It helps with alerts. We are using the free GitLab Community Edition. It has a lot of great features.

What needs improvement?

The documentation is confusing. Sometimes, it is incomplete or has incorrect information. I have informed the vendor about it. Some features in the GitLab Community Edition are not available to us.

For how long have I used the solution?

I have been using the solution for nine months. My organization has been using it for around two years. We are using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten. We never faced any downtime.

What do I think about the scalability of the solution?

I rate the scalability of GitLab Community Edition a seven or eight out of ten. The product could improve the scalability of GitLab Community Edition. Around 60 people are using the product in our organization.

How are customer service and support?

Their support is good. 

How was the initial setup?

The initial setup is easier for someone who knows Linux and has been working as a system administrator. We need to have experience to deploy the solution. It takes around three to four hours to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source version, anyone can download it.

What other advice do I have?

I am my company’s GitLab administrator. Many features we need are available in Enterprise Edition. If we say that we do not have enough features in GitLab Community Edition, GitLab might just ask us to upgrade to Enterprise Edition. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vishnu Ramachandra - PeerSpot reviewer
Security Engineer at Suraksha
Real User
Top 5Leaderboard
A scalable tool with an easy initial setup phase useful for building new connectors and preparing scripts
Pros and Cons
  • "The initial setup of GitLab is pretty simple, with no complications."
  • "Some of the scripts that we encountered in GitLab were not fully functional and threw up errors."

What is our primary use case?

I use GitLab for some of my CyberArk scripting work.

What is most valuable?

GitLab's scoop is like a lifesaver. It's very crucial for us in our company to use some of those scripts from GitLab, either for health checks or building new connectors is very important for us, and at times, with GitLab, you don't even need to build the connectors.

What needs improvement?

Some of the scripts that we encountered in GitLab were not fully functional and threw up errors. The aforementioned area of the solution needs improvement.

In the future, I would like to see GitLab providing more oversight over the coding part.

For how long have I used the solution?

I have been using GitLab for a couple of years. I use the solution's latest version.

What do I think about the stability of the solution?

It is a stable solution and seems to be a well-tested product with no issues. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. There are a lot of users on GitLab, so it is a highly scalable product. I rate the scalability a nine out of ten.

GitLab has only two users, including myself, in our company.

We don't have plans in our company to increase the number of users in future.

How are customer service and support?

The solution's technical support is pretty good. If you go on Stack Overflow platform, you can find technical support there. The product's technical team is knowledgeable, responds quickly, and is customer friendly.

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of GitLab is pretty simple, with no complications.

The deployment process took less than an hour, which means it can be done in around 45 minutes.

The solution can be deployed on the cloud or on-premises version by installing the EXE file.

Only one junior engineer is required for deployment and maintenance.

What about the implementation team?

The deployment phase can be done by yourself, in-house.

What was our ROI?

The ROI has been good since we have had no issues so far.

What's my experience with pricing, setup cost, and licensing?

My company uses the free version of GitLab, which is GitLab Community Edition. There is a licensed version also available for GitLab.

What other advice do I have?

I would tell those planning to use the solution to try developing their own scripts in GitLab and then try to download them from the repository there. You build your knowledge while helping others as well.

I rate the overall solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DevOps manager at a engineering company with 201-500 employees
Real User
Top 20
Version control history is valuable for our development workflow
Pros and Cons
  • "I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently."
  • "I believe there's room for improvement in the advanced features, particularly in enhancing the pipeline functionalities."

What is our primary use case?

We create the pipeline and push it to GitLab to initiate the process. The cloud integration is straightforward.

How has it helped my organization?

When it comes to GitLab's CI/CD integration, it significantly supports our development process by accelerating deployments. With automated pipelines, we can focus more on development tasks without worrying about manual deployments, ultimately speeding up our development cycle.

What is most valuable?

In GitLab, I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently. I haven't utilized GitLab's security scanning capabilities yet. 

We plan to integrate tools like Sonicheap for code security. Currently, we use another product for security, focusing on Q4 security points.

We have used GitLab's features selectively for added security. We don't store passwords directly but use a secret manager and tools to sync passwords securely to our deployment environment.

What needs improvement?

I believe there's room for improvement in the advanced features, particularly in enhancing the pipeline functionalities. Better integration and usability within the pipeline could make a significant difference in user experience. I would suggest considering new features or functions that could streamline workflows further and make using GitLab even more efficient. Having additional functionalities that cater to specific needs could greatly enhance the overall experience with the platform.

For how long have I used the solution?

I have been working with GitLab for the past 5 years. 

What do I think about the stability of the solution?

Regarding stability, while I can't rate it on a scale of one to ten, I can say that we've experienced good stability with GitLab, with no downtime or major issues.

What do I think about the scalability of the solution?


When it comes to scalability, I can't provide a rating as we're using the enterprise version and haven't explored scalability yet in terms of user count, we have between three hundred and four hundred users in our company or department.

How are customer service and support?

I've had support from forums like Stack Overflow when needed. In my experience, GitLab integrates well with third-party tools like SonicWall and Slack without any major issues.

How was the initial setup?

The setup process for GitLab is straightforward and easy to use.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, I would rate GitLab as moderately priced, maybe around a seven or eight out of ten. It could be more flexible for clients but generally offers good value.

Which other solutions did I evaluate?

When comparing GitLab to competitors like Bitbucket, I find GitLab to be superior, especially in terms of features and functionality. Bitbucket still has its own strengths and is preferred by some organizations.

What other advice do I have?

Overall, I would rate GitLab around eight or nine out of ten. I highly recommend it to other users for both company purposes and personal projects. GitLab provides a solid starting point for learning and working efficiently, making it a valuable tool for developers.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Prince_Kumar - PeerSpot reviewer
Salesforce Release Engineer at Cognizant
Real User
Top 5Leaderboard
Helps to integrate CI/CD pipeline deployments and has good security model
Pros and Cons
  • "The tool helps to integrate CI/CD pipeline deployments. It is very easy to learn. Its security model is good."
  • "GitLab could consider introducing a code-scanning tool. Purchasing such tools from external markets can incur charges, which might not be favorable. Integrating these features into GitLab would streamline the pipeline and make it more convenient for users."

What is our primary use case?

I use the tool for deployment. 

What is most valuable?

The tool helps to integrate CI/CD pipeline deployments. It is very easy to learn. Its security model is good. 

What needs improvement?

GitLab could consider introducing a code-scanning tool. Purchasing such tools from external markets can incur charges, which might not be favorable. Integrating these features into GitLab would streamline the pipeline and make it more convenient for users.

For how long have I used the solution?

I have been working with the product for six years. 

What do I think about the stability of the solution?

I haven't encountered any bugs in GitLab. 

What do I think about the scalability of the solution?

In our company, I estimate that around 30 people use GitLab, primarily for branching and repository management.

Which solution did I use previously and why did I switch?

Our organization decided to use GitLab because it's easy to use, and its user interface is more intuitive than other tools.

How was the initial setup?

The tool's deployment is easy. 

What other advice do I have?

I would recommend using GitLab. It provides a repository and API, allowing you to create deployment pipelines. I rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Project Manager at Wipro Limited
Real User
Used for source code maintenance and provides user-friendly interface for code review and pull requests
Pros and Cons
  • "We have seen a couple of merge requests or pull requests raised in GitLab. I see the interface, the way it shows the difference between the two source codes, that it is easy for anyone to do the review and then accept the request; the pull request is the valuable feature."
  • "We have only seen a couple of issues on Gitlab, which we use for building some of the applications."

What is our primary use case?

Our primary use case is for source code maintenance, then doing the build and running code coverage tools like SonarQube, and then deployment.

What is most valuable?

We have seen a couple of merge requests or pull requests raised in GitLab. I see the interface, the way it shows the difference between the two source codes, that it is easy for anyone to do the review and then accept the request; the pull request is the valuable feature. 

What needs improvement?

We have only seen a couple of times on Gitlab, which we use for building some of the applications. Recently, we have heard that some of the builds were taking a long time or were not scheduled. In such cases, they had to contact the GitLab community or the GitLab organization to address these issues.  

So, there is room for improvement in regard to the issues with build times. 

In future releases, additional features could be added in post-deployment monitoring. Currently, GitLab supports CI/CD up to deployment. Anything that would assist in monitoring deployments, especially in the context of Kubernetes or Docker, would be valuable. It may not be necessary for enterprise-level use, but for midrange organizations, integrating post-deployment monitoring of infrastructures and generating reports could be beneficial.

For how long have I used the solution?

We have been using this solution for three years now. 

What do I think about the stability of the solution?

The solution offers good stability. However, sometimes we do see some issues due to upgrades and patches. But a couple of times, we have seen build issues where it takes a long time, or it gets stuck, and people have to manually restart those.

What do I think about the scalability of the solution?

It is a scalable solution in our environment. We have over a thousand end users. 

How are customer service and support?

The support is very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Earlier, we were using Atlassian products, and then we shifted to GitLab.

What about the implementation team?

The deployment is handled by a different team. For maintenance, we get good support from GitLab. For any production issues, we hear that we get good support from GitLab. That is something good.  

What other advice do I have?

My advice would be it's a very good tool for developers, especially those spread across the globe. It has a very good interface for any pull request or code review. The CI/CD pipeline is also easily built in, so we can easily build and deploy it into various environments. So that eases the developer's and the production ops team's life.

Overall, I would rate the solution a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Petronela Ghergulov - PeerSpot reviewer
Engineering Quality Analyst at Visteon Corporation
Real User
Issue-free, straightforward to set up, and reliable
Pros and Cons
  • "The scalability is good."
  • "Perhaps the integration could be better."

What is our primary use case?

I primarily use it for verifying some things. We're using it as a repository. It's used for software code. 

What is most valuable?

I didn't have an option when coming to this solution. It was imposed on me. That said, I've had no problems so far. 

The solution is stable.

The scalability is good.

My understanding is that the setup is straightforward. 

What needs improvement?

I'm not sure of the complete capabilities of the tool as I don't use it that much. Perhaps the integration could be better. 

For how long have I used the solution?

I've used the solution for one year, however, not so regularly.

What do I think about the stability of the solution?

I have not heard of any stability complaints. My understanding is that the product is reliable. There are no bugs or glitches. It won't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people using the solution in our organization. 

For our purposes, we find the solution scales well. It's okay. We've never had any issues. 

Which solution did I use previously and why did I switch?

We previously used IBM CLM and RTC.

How was the initial setup?

I did not directly handle the initial setup. There is an IT team, which is responsible for all the installation and setup tasks. I'm not sure how many people were involved in the deployment and maintenance of the solution. 

What about the implementation team?

Our IT team set the solution up.

What was our ROI?

I haven't looked into if we have noticed an ROI or not. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost or licensing structure. I don't deal with this aspect of the product. 

What other advice do I have?

I'd recommend the solution to others. I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.