Our primary use case is for source code maintenance, then doing the build and running code coverage tools like SonarQube, and then deployment.
We have seen a couple of merge requests or pull requests raised in GitLab. I see the interface, the way it shows the difference between the two source codes, that it is easy for anyone to do the review and then accept the request; the pull request is the valuable feature.
We have only seen a couple of times on Gitlab, which we use for building some of the applications. Recently, we have heard that some of the builds were taking a long time or were not scheduled. In such cases, they had to contact the GitLab community or the GitLab organization to address these issues.
So, there is room for improvement in regard to the issues with build times.
In future releases, additional features could be added in post-deployment monitoring. Currently, GitLab supports CI/CD up to deployment. Anything that would assist in monitoring deployments, especially in the context of Kubernetes or Docker, would be valuable. It may not be necessary for enterprise-level use, but for midrange organizations, integrating post-deployment monitoring of infrastructures and generating reports could be beneficial.
We have been using this solution for three years now.
The solution offers good stability. However, sometimes we do see some issues due to upgrades and patches. But a couple of times, we have seen build issues where it takes a long time, or it gets stuck, and people have to manually restart those.
It is a scalable solution in our environment. We have over a thousand end users.
The support is very good.
Earlier, we were using Atlassian products, and then we shifted to GitLab.
The deployment is handled by a different team. For maintenance, we get good support from GitLab. For any production issues, we hear that we get good support from GitLab. That is something good.
My advice would be it's a very good tool for developers, especially those spread across the globe. It has a very good interface for any pull request or code review. The CI/CD pipeline is also easily built in, so we can easily build and deploy it into various environments. So that eases the developer's and the production ops team's life.
Overall, I would rate the solution a ten out of ten.