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MohamedElazzouzi - PeerSpot reviewer
Manager de production SI technique et corporate at a comms service provider with 1,001-5,000 employees
Real User
Dec 27, 2022
I like the security features and SAS tools
Pros and Cons
  • "I like GitLab's security and SAS tools."
  • "GitLab could add a plugin to integrate with Kubernetes stuff."

What is our primary use case?

I use GitLab to manage repository code sources, scanning code sources, and CI/CD. We have around 100 users.

How has it helped my organization?

GitLab helps us integrate with many types of software. You can deploy and integrate source code, various tools, webhooks, etc. 

What is most valuable?

I like GitLab's security and SAS tools.

What needs improvement?

GitLab could add a plugin to integrate with Kubernetes stuff.

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GitLab
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For how long have I used the solution?

I have been using GitLab for four years now.

What do I think about the stability of the solution?

GitLab is stable.

What do I think about the scalability of the solution?

GitLab is scalable. You can deploy it in a Kubernetes cluster or on VMs.

How are customer service and support?

We don't contact support. GitLab has such a huge community that you can easily find a solution in the forums. 

Which solution did I use previously and why did I switch?

I have used Bitbucket and GitHub for personal use. We adopted GitLab because it's a good enterprise solution.

How was the initial setup?

GitLab is easy to install and takes you less than a day. You download the GitLab package, configure it, and push the repos. If you want to integrate Sonar Cube or Jenkins, you can use webhooks or the Jenkins file.

What was our ROI?

GitLab has a good ROI because it can accommodate many users, and it increases your DevOps score.

What's my experience with pricing, setup cost, and licensing?

GitLab has three plans: starter, professional, and LTMH. The LTMH is $99 for user permits, but some integrators in Morocco bundle GitLab into a package. It's reasonable, but they could lower the price now that we have a huge community and many users.

What other advice do I have?

I rate GitLab eight out of 10. It's a good solution for DevOps and managing Ripple. It's possibly the most complete DevOps and DevSecOps platform. You can help users to make wonderful stuff with their source code and applications. GitLab supports many types of source code like Python, Ruby, etc. It's great software.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Toksoy - PeerSpot reviewer
General Manager at a tech consulting company with 51-200 employees
Real User
Dec 9, 2022
An easy setup with good configuration and source management
Pros and Cons
  • "The solution is stable."
  • "We'd always like to see better pricing on the product."

What is our primary use case?

We are using the product for configuration management and source course management. For some projects, we are using it issue management.

What is most valuable?

Configuration and source management are the most valuable aspects of the solution.

It offers an easy initial setup. 

The solution is stable.

I find the product scalable. 

It's not overly expensive. 

What needs improvement?

We'd always like to see better pricing on the product. If they could make the cost lower, that would be ideal for users. 

For how long have I used the solution?

We've been using the solution for five or six years. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It is scalable and easy to expand. 

We have about 100 users on the solution. That includes developers and testers. 

Our team is getting better. We'll likely need 30 more licenses. Therefore, we plan to expand usage.

How are customer service and support?

We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional support.

Which solution did I use previously and why did I switch?

We did previously use a different solution. I can't recall the name.

How was the initial setup?

The solution is very straightforward to set up. It's not very complex at all. My understanding is it quite easy to implement. However, I was not completely involved. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. The pricing is pretty low. It's not too expensive. 

Which other solutions did I evaluate?

We did not evaluate other solutions. We've always used GitLab.

What other advice do I have?

I'm not sure which version of the solution I'm using. 

I'd rate this product nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
GitLab
January 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Software Test Manager at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Nov 13, 2022
Complete solution for issue management and CI/CD, with a great UI
Pros and Cons
  • "The most important features of GitLab for us are issue management and all the CI/CD tools. Another aspect that I love about GitLab is the UI."
  • "For as long as I have used GitLab, I haven't encountered any major limitations. However, I think that perhaps the search functionality could be better."

What is our primary use case?

In some of the projects we are involved with, we use GitLab for the purposes of issue management and as a configuration management tool. Along with GitLab, we also use the core Jira software for issue management functionality, as well as GitLab Runner for its CI/CD tools.

Our internet connection runs on a different infrastructure to the greater internet system, so we are using on-premises versions of all these solutions. Because nothing is cloud-based, we don't need much in the way of firewall or security solutions.

What is most valuable?

The most important features of GitLab for us are issue management and all the CI/CD tools. Another aspect that I love about GitLab is the UI.

What needs improvement?

For as long as I have used GitLab, I haven't encountered any major limitations. However, I think that perhaps the search functionality could be better.

The main shortcoming is that with some parts of GitLab, things can get quite complex. Especially in the beginning, the learning curve can be a bit steep and it takes some time to learn how to use the tools. That said, once you understand the mentality of it, it becomes easy.

For how long have I used the solution?

We have been using GitLab for about five years.

What do I think about the stability of the solution?

We have had no instability issues with GitLab. When it comes to maintenance, we have IT departments that deal with that, and I am not directly involved in the maintenance of the tools themselves so I don't know if it's difficult to maintain or not.

What do I think about the scalability of the solution?

We haven't yet tried to scale it past the 100 or so users in my organization.

Which solution did I use previously and why did I switch?

We haven't used any other similar solution before GitLab.

How was the initial setup?

In some areas, the initial stages of using GitLab can be complex and presents a steep learning curve. It takes some time to learn and use all the tools properly, but once you understand the mentality behind it, it is not that difficult.

What about the implementation team?

We didn't implement GitLab ourselves as we have IT departments that take care of that process. I am unsure as to whether they used any external consultants or deployed it themselves, however.

What's my experience with pricing, setup cost, and licensing?

In total, I believe we have more than 300 licenses spread over about 100 users, though I can't comment on the costs involved.

What other advice do I have?

GitLab is a wholly complete solution and it is for this reason that I can recommend it to other users.

I would rate GitLab a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps/Cloud Lead at a comms service provider with 1-10 employees
Real User
Oct 27, 2022
With a comprehensive and flexible CI/CD engine, this is the leading solution in the market right now
Pros and Cons
  • "Their CI/CD engine is very mature. It's very comprehensive and flexible, and compared to other projects, I believe that GitLab is number one right now from that perspective."
  • "I don't really like the new Kubernetes integration because it is pretty focused on the on-premise environment, but we're in a hybrid environment."

What is our primary use case?

There are two primary functions. The first function is a Git-compliant source code repository, and the second function is a full-fledged CI/CD platform.

What is most valuable?

The CI/CD functionality as a whole is pretty helpful and nice to have. Their CI/CD engine is very mature. It's very comprehensive and flexible, and compared to other projects, I believe that GitLab is number one right now from that perspective.

What needs improvement?

They have had a Kubernetes integration built in, but they recently announced that in Version 16 they're going to strip out the legacy Kubernetes integration, and then introduce a new way of doing the integration. I don't really like the new way because it is pretty focused on the on-premise environment, but we're in a hybrid environment. The integration they're offering is not really a good fit for hybrid infrastructure and I was disappointed with that new feature. 

I work for a government-based institution in the US and government-based institutions are very strict about compliance and security. The new model GitLab is offering implies the connectivity will be initiated from the server side to the clients, meaning from Kubernetes back to GitLab, and that's not going to work in our space. We cannot allow traffic back from the cloud to on-prem, so that's going to be a compliance violation. I understand why they want to implement the feature, maybe it's going to be more solid, but it looks like they aren't taking into consideration hybrid environments and the security and compliance aspects. We will find a workaround, but we're still kind of disappointed. It'll generate a lot of additional work.

One feature that has been requested by our development team is a multi-level review of the pool request. When you maintain code and you've got a lot of contributors, a contributor can submit a change in the form of a pool request. There is a feature called merge request in GitLab for when you have a team of people who are supposed to approve a change, but Atlassian BitBucket has a more complete version of the same feature, which includes a multi-approval mechanism. For instance, if you have three people, you can create a rule for how changes should be approved. Maybe they should be approved by you and me and the third guy is not really important, or it could be approved by only you or me, or all three of us together. BitBucket has that flexibility and there is no such flexibility in GitLab.

For how long have I used the solution?

I've been using GitLab for approximately four years. 

What do I think about the stability of the solution?

Overall, it's pretty stable. 

What do I think about the scalability of the solution?

Scalability is not directly a feature of GitLab because GitLab is about storing your source code. Your storage can be organized in a way that makes it very scalable. For instance, we use the NetApp Store and we are not limited at all, so whenever we hit a disk space problem, we can simply extend the storage and give it more IOPs. However, the way you organize your storage is not GitLab's responsibility.

There are about 100 people currently involved with this solution at my company. 

How are customer service and support?

Their customer service is very helpful. They're really good. I communicate with tons of different support clients and GitLab's support is one of the best. A lot of people don't like calling support because it's often useless or annoying, but I would rate GitLab's support as a ten out of ten. I haven't had any complications. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty straightforward. I don't remember having any issues related to the setup. 

What's my experience with pricing, setup cost, and licensing?

There is an open-source edition and a commercial version. I've used both, but mostly I've used the commercial one. However, the open-source version is also very, very good. The commercial version is reasonably priced. It's about 20k annually. 

Which other solutions did I evaluate?

Checkmarx is a static analysis tool. GitLab offers, in turn, their own solution. They offer static analysis, dynamic analysis, and a lot of integration. They also offer integration with Checkmarx. There are a lot of features, actually, and plenty of tools. For the price, I think it's very comprehensive.

Compared to other products, for instance, Nessus, they're approximately at the same price level. I would put them all on the same level with approximately the same functionality, but GitLab is one of the best.

What other advice do I have?

I would give this solution a ten out of ten. There are a couple of caveats, but compared to other products, GitLab is certainly the leading solution in the market right now. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

I was looking for a free alternative to GitHub for my hacking projects. I tried GitHub, BitBucket, GitLab, and a few others and settled on GitLab. It's free, easy to use, and has a lot of great features.


I will say that the UI is a bit confusing at first, but it is very easy to figure out. For the most part, you will just be adding and removing repos. You can also view and edit issues and merge.

Senior Test Engineer at a financial services firm with 1,001-5,000 employees
Real User
Oct 27, 2022
A scalable, easy to implement solution that can also be customized
Pros and Cons
  • "This is a scalable solution. We had around 200 users working with it."
  • "I would like configuration of a YML file to be done via UI rather than a code file."

What is our primary use case?

GitLab was mostly used for version control. All of the code was uploaded into GitLab and then shared across the company. We also used it for running CICD pipelines and automating those pipelines.

What is most valuable?

Basically, it was up to the mark. The solution did what it was supposed to do.

What needs improvement?

We had to write GitLab configuration files, commands and conditions, in a YML format. I would like configuration of a YML file to be done via UI rather than a code file. There should be support for code files, as well, but if there could be a UI for it and a little bit of documentation along with it, that would help.

For how long have I used the solution?

I used this solution for two years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This is a scalable solution. We had around 200 users working with it. Two people are required for deployment and maintenance. 

What about the implementation team?

The implementation was handled in-house. It shouldn't take a long time to implement because it's pretty basic stuff. It all depends on how much customization you want to have. 

What other advice do I have?

My advice for others looking into this product is to go for it. GitLab is the future. There are some alternates, like Stash and Bitbucket, that have the same concept, but GitLab is one of the most widely used version control systems. It's easy to use.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Sep 28, 2022
A fantastic service delivery model with good security and stability
Pros and Cons
  • "The solution's service delivery model is fantastic."
  • "The solution should again offer an on-premises deployment option."

What is our primary use case?

Our company is a partner and installs the solution for clients who manage their ACD and DevOps pipelines. 

We have 700 developers who use the solution, Microsoft's integration, and SharePoint for uploading. 

What is most valuable?

The solution's service delivery model is fantastic. 

Integrations connect to the cloud server and are easy to use. 

The solution offers good security and stability. 

What needs improvement?

The solution should again offer an on-premises deployment option. In the past, an on-premises solution was offered that used to sync with the cloud-based solution. We would like that option to return because many industries are interested in offline uploads and pathways. 

The solution should integrate Web 3.0 and provide better system transactions.

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable. 

How was the initial setup?

The initial setup is simple. 

You can immediately start using the solution as soon as you subscribe. 

What's my experience with pricing, setup cost, and licensing?

The solution is based on a subscription model and is reasonably priced. 

Many options are available in the database but a few uncommon options that our company actually liked have been phased out. If those options return, the solution will be fantastic. 

Our company subscribes to the premium tier which includes security. It would be nice to offer security as an add-on at lower tiers so more users have access to these advanced features. 

I rate the cost an eight out of ten. 

What other advice do I have?

I recommend the solution and rate it an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Filipe-Marcelino - PeerSpot reviewer
Head of Digital Solutions at a tech vendor with 1,001-5,000 employees
Real User
Aug 30, 2022
Simple to set up, stable, and has Auto DevOps features
Pros and Cons
  • "The most valuable functionality of GitLab, for me, is the DevOps. Besides the normal source control based on Git, I find the Auto DevOps features most important in the solution."
  • "As GitLab is not perfect, what needs improvement in the solution is the Wiki feature of the groups or the repertories because currently, it's not searchable by default. You'll need an indexing service such as Elasticsearch to make it searchable, and that requires too much work, so for me, it's the main feature that should be improved in GitLab. In the next version of the solution, from the top of my head, the documentation could be improved. Besides the Wiki, it would be good if there's documentation that would be automatically generated based on the code repository. In other words, there should be some tutorials from GitLab for developers in the next release."

What is most valuable?

The most valuable functionality of GitLab, for me, is the DevOps. Besides the normal source control based on Git, I find the Auto DevOps features most important in the solution.

What needs improvement?

As GitLab is not perfect, what needs improvement in the solution is the Wiki feature of the groups or the repertories because currently, it's not searchable by default. You'll need an indexing service such as Elasticsearch to make it searchable, and that requires too much work, so for me, it's the main feature that should be improved in GitLab.

In the next version of the solution, from the top of my head, the documentation could be improved. Besides the Wiki, it would be good if there's documentation that would be automatically generated based on the code repository. In other words, there should be some tutorials from GitLab for developers in the next release.

For how long have I used the solution?

I've been using GitLab for almost three years.

What do I think about the stability of the solution?

GitLab is a pretty stable solution, and on a scale of one to ten, with one being the worst and ten being the best, I'm rating its stability a ten. My team just learned some details about the configuration of GitLab, so it's now tuned up, and right now, there's no problem with the stability of the platform.

What do I think about the scalability of the solution?

In terms of GitLab scalability, based on its features, it's supposed to scale easily enough geographically, but my company hasn't tried scaling it yet. It shouldn't be a big problem to scale the solution.

How are customer service and support?

In terms of the technical support for GitLab, I mainly use the forums and support sites of the solution. I don't use the direct technical support line of GitLab.

How was the initial setup?

The initial setup for GitLab is simple mainly because of all its features that allow you to make a startup instance of the solution simpler and quicker, and that's very good.

What's my experience with pricing, setup cost, and licensing?

In terms of the pricing for GitLab, on a scale of one to five, with one being expensive and five being cheap, I'm rating pricing for the solution a four. It could still be cheaper because right now, my company has a small team, and sometimes it's difficult to use a paid product for a small team. You'd hope the team will grow and scale, but currently, you're paying a high license fee for a small team. I'm referring to the GitLab license that has premium features and will give you all features. This can be a problem for management to approve the high price of the license for a team this small.

Which other solutions did I evaluate?

We evaluated Azure DevOps, but we liked the style of how things are built up inside GitLab for the end-user and the developer more compared to Azure DevOps, though Azure DevOps is also a very good choice.

What other advice do I have?

I'm using the latest version of GitLab.

My company has a small team and only has six users of GitLab.

On a scale of one to ten, where one is the worst and ten is the best, my rating for GitLab, in general, is nine. My company likes the solution very much, especially over Azure DevOps.

I would recommend GitLab for others to use.

My company is a customer of GitLab.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Petronela Ghergulov - PeerSpot reviewer
Engineering Quality Analyst at a manufacturing company with 5,001-10,000 employees
Real User
Jun 16, 2022
Issue-free, straightforward to set up, and reliable
Pros and Cons
  • "The scalability is good."
  • "Perhaps the integration could be better."

What is our primary use case?

I primarily use it for verifying some things. We're using it as a repository. It's used for software code. 

What is most valuable?

I didn't have an option when coming to this solution. It was imposed on me. That said, I've had no problems so far. 

The solution is stable.

The scalability is good.

My understanding is that the setup is straightforward. 

What needs improvement?

I'm not sure of the complete capabilities of the tool as I don't use it that much. Perhaps the integration could be better. 

For how long have I used the solution?

I've used the solution for one year, however, not so regularly.

What do I think about the stability of the solution?

I have not heard of any stability complaints. My understanding is that the product is reliable. There are no bugs or glitches. It won't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people using the solution in our organization. 

For our purposes, we find the solution scales well. It's okay. We've never had any issues. 

Which solution did I use previously and why did I switch?

We previously used IBM CLM and RTC.

How was the initial setup?

I did not directly handle the initial setup. There is an IT team, which is responsible for all the installation and setup tasks. I'm not sure how many people were involved in the deployment and maintenance of the solution. 

What about the implementation team?

Our IT team set the solution up.

What was our ROI?

I haven't looked into if we have noticed an ROI or not. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost or licensing structure. I don't deal with this aspect of the product. 

What other advice do I have?

I'd recommend the solution to others. I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.