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reviewer1411572 - PeerSpot reviewer
Researcher at the InfoCloud Research Group at a university with 1,001-5,000 employees
Real User
Efficiently streamlines and automates tasks
Pros and Cons
  • "CI/CD and GitLab scanning are the most valuable features."
  • "There is room for improvement in GitLab Agents."

What is our primary use case?

My primary use case is for creating pipelines and automation workflows.

How has it helped my organization?

By streamlining tasks that we used to do on a daily basis and scheduling them.

What is most valuable?

CI/CD, GitLab scanning, and the cloud are the most valuable features. 

What needs improvement?

There is room for improvement in GitLab Agents. 

I would like to see more features focused on GitLab or CICD. I am not sure if  there is a roadmap for GitLab CI/CD Elite.

Buyer's Guide
GitLab
June 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

I have been using GitLab for five years. I am currently using version 14.5.

What do I think about the stability of the solution?

It is a stable solution. I would rate it an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of GitLab a three out of ten. It is low. 

It can be challenging to scale. Sharing databases and removing multiple VPNs is not easy to handle. GitLab's stability is not as good as other platforms that offer Kubernetes engines. We use OEMs instead.

There are 300 to 400 users in my company. We definitely plan to increase the usage. 

Which solution did I use previously and why did I switch?

We are familiar with GitHub. 

How was the initial setup?

I'll give the initial setup a six, slightly above average, where one is difficult and ten is easy.

Now we automate everything, so let's say the deployment now takes about one hour to deploy.

What about the implementation team?

For the deployment process, we create a template and prepare the VM on our cloud. Then we deploy the container using the controller, which deploys the solution.

We had IT specialists and engineers for the deployment process. 

What's my experience with pricing, setup cost, and licensing?

It's a bit tricky because we have a different license. I rate the pricing mode a five out of ten for now, but it might change in the future. We have an educational license, and support is not included.

What other advice do I have?

GitLab offers various services, and it's important to understand which ones you truly need. Service providers might have different capabilities, and compatibility with your existing devices can be a critical issue. We haven't faced many problems with network compatibility or duplicated services so far. 

If I could go back in time, I would recommend using GitLab primarily as a reliable repository. For additional features like scanning and monitoring, it might be beneficial to explore other specialized solutions.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RiteshKapse - PeerSpot reviewer
IT Analyst at Envidia Graphics Private Limited
MSP
Useful code management, scales well, but lacking AI
Pros and Cons
  • "The most valuable features of GitLab are the CI/CD pipeline and code management."
  • "Merge conflicts and repository maintenance could improve. If there is someone new to the system they would not know if there is a conflict."

What is our primary use case?

We are using GitLab for team collaboration, code management, and certain CICD pipelines.

What is most valuable?

The most valuable features of GitLab are the CI/CD pipeline and code management.

What needs improvement?

Merge conflicts and repository maintenance could improve. If there is someone new to the system they would not know if there is a conflict.

In a feature release, it would be helpful if there was AI integrated into the system. For example, if there was a CI/CD pipeline available, we could configure them for our purpose without doing the process manually.

For how long have I used the solution?

I have been using GitLab for approximately four years.

What do I think about the stability of the solution?

I rate the stability of GitLab a seven out of ten.

What do I think about the scalability of the solution?

I rate the scalability setup of GitLab a seven out of ten.

Which solution did I use previously and why did I switch?

I have experience using GitHub, but GitLab is a superior platform. One major advantage of GitLab is the ability to maintain a private cloud with a wide range of features. It also allows for quick setup of CI/CD pipelines. Garrett is becoming popular amongst developers for code maintenance.

How was the initial setup?

The initial setup of GitLab takes a long time because there is a lot to configure.

I rate the initial setup of GitLab a seven out of ten.

What other advice do I have?

I rate GitLab a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
GitLab
June 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Ali Toksoy - PeerSpot reviewer
General Manager at Ekinoks Software
Real User
An easy setup with good configuration and source management
Pros and Cons
  • "The solution is stable."
  • "We'd always like to see better pricing on the product."

What is our primary use case?

We are using the product for configuration management and source course management. For some projects, we are using it issue management.

What is most valuable?

Configuration and source management are the most valuable aspects of the solution.

It offers an easy initial setup. 

The solution is stable.

I find the product scalable. 

It's not overly expensive. 

What needs improvement?

We'd always like to see better pricing on the product. If they could make the cost lower, that would be ideal for users. 

For how long have I used the solution?

We've been using the solution for five or six years. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It is scalable and easy to expand. 

We have about 100 users on the solution. That includes developers and testers. 

Our team is getting better. We'll likely need 30 more licenses. Therefore, we plan to expand usage.

How are customer service and support?

We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional support.

Which solution did I use previously and why did I switch?

We did previously use a different solution. I can't recall the name.

How was the initial setup?

The solution is very straightforward to set up. It's not very complex at all. My understanding is it quite easy to implement. However, I was not completely involved. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. The pricing is pretty low. It's not too expensive. 

Which other solutions did I evaluate?

We did not evaluate other solutions. We've always used GitLab.

What other advice do I have?

I'm not sure which version of the solution I'm using. 

I'd rate this product nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Udaysimha Nerella - PeerSpot reviewer
Specialist Data Analysis vehicle safety at Cubeware
Real User
Scalable, stable, and has a straightforward setup, but requires a lot of steps just to push code to the repository
Pros and Cons
  • "We're only using the basic features of GitLab and haven't used any advanced features. The solution works fine, so that's what we like about GitLab. We're party using GitHub and GitLab. We have a GitHub server, while we use GitLab locally or only within our team, and it works okay. We don't have any significant problems with the solution. We also found the straightforward setup, stability, and scalability of GitLab valuable."
  • "I've noticed an area for improvement in GitLab, particularly needing to go through many steps to push the code to the repository. Resolving that issue would make the product better. My team quickly fixed it by writing a small script, then double-clicking or enabling the script to take care of the issue. However, that quick fix was from my team and not the GitLab team, so in the next release, if an automatic deployment feature would be available in GitLab, then that would be good because, in Visual Studio, you can do that with just one click of a button."

What is our primary use case?

My team primarily uses GitLab for CI/CD purposes. Whatever code I develop has to go with the team, so I work in a team that tries to write its version of the code, or uses the ticketing system, takes a ticket, covers that information, and then updates the main branch about it. That's the use case my team has for GitLab.

What is most valuable?

We're only using the basic features of GitLab and haven't used any advanced features. The solution works fine, so that's what we like about GitLab. We're party using GitHub and GitLab. We have a GitHub server, while we use GitLab locally or only within our team, and it works okay. We don't have any significant problems with the solution.

We also found the straightforward setup, stability, and scalability of GitLab valuable.

What needs improvement?

I've noticed an area for improvement in GitLab, particularly needing to go through many steps to push the code to the repository. Resolving that issue would make the product better.

My team quickly fixed it by writing a small script, then double-clicking or enabling the script to take care of the issue. However, that quick fix was from my team and not the GitLab team, so in the next release, if an automatic deployment feature would be available in GitLab, then that would be good because, in Visual Studio, you can do that with just one click of a button.

For how long have I used the solution?

I've been using GitLab for almost four years.

What do I think about the stability of the solution?

As of now, we don't have any issues with GitLab stability-wise. We never faced any critical issues, so everything's going smoothly.

What do I think about the scalability of the solution?

GitLab is a scalable solution.

How are customer service and support?

We didn't use the technical support for GitLab because there are specific people within our organization that we can contact about issues, for example, access issues or permissions, and they give us access to the folders.

Which solution did I use previously and why did I switch?

We haven't used any other build automation product other than GitLab.

How was the initial setup?

We found the initial setup for GitLab very straightforward. We're developers, so we develop the code, then push that code to our branch. We have a moderator who keeps track of the testing process, so from our side, we already have the steps and what needs to be done and written, so we follow those steps to set up GitLab.

What about the implementation team?

The implementation of GitLab was done in-house within my company.

What's my experience with pricing, setup cost, and licensing?

As I work in a vast enterprise, I'm unsure about the licensing cost for GitLab. It's the management team that takes care of that.

What other advice do I have?

I'm a developer, so I write all the code from scratch, but I don't use predefined platforms. I've been using GitLab and Visual Studio, though.

As GitLab is only used within my team, only five people use it.

My team uses GitLab almost every day, then when a project is complete, my team pushes it back into GitHub.

My team is an end-user of GitLab.

Regarding recommending GitLab to others, I'm a developer of data science solutions, so I mostly do end-user tasks rather than developer tasks. As of now, nothing was so bad about GitLab, and I didn't come across any significant hardships in using the solution. For a person like me who uses resources in a bigger enterprise, there shouldn't be problems using GitLab. If you're part of a small company, there could be some issues.

My rating for GitLab is seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at Mayora Infotech
Real User
Scalable, automatic code merging, and free version available
Pros and Cons
  • "The most valuable feature of GitLab is the automatic merging of code."
  • "I rate the support from GitLab a four out of five."

What is our primary use case?

We are using GitLab for code management. We put code onto their servers. This allows developers to have a centralized place for code collaboration.

How has it helped my organization?

GitLab has helped our company save time. In our current project, we have split the job into two parts, one team is working on one particular feature and when done the solution merges the code together. Every two weeks we can release a new APK. We have the latest code in development so we don't need to merge code manually.

The solution receives frequent updates, it is always improving.

What is most valuable?

The most valuable feature of GitLab is the automatic merging of code.

For how long have I used the solution?

I have been using GitLab for approximately seven years.

What do I think about the stability of the solution?

GitLab is highly stable.

What do I think about the scalability of the solution?

The scalability of GitLab is good.

All developers are using GitLab in my company.

I plan to increase the usage of the solution in the future.

How are customer service and support?

I rate the support from GitLab a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Bitbucket and Filezilla.

How was the initial setup?

The initial setup of GitLab is easy.

What's my experience with pricing, setup cost, and licensing?

There are different licensing options available, including a free limited-user license.

Which other solutions did I evaluate?

We evaluated other options before choosing GitLab.

What other advice do I have?

One person can do the maintenance of the solution.

My advice to others is for them to use GitLab for managing their code.

I rate GitLab a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Division Director at Ethiopian Roads Administration
Real User
Top 5Leaderboard
Replicates with accuracy, scalable, and cost effective with premium options available
Pros and Cons
  • "The merging feature makes it easy later on for the deployment."
  • "I would like to see security increased in the future. A secure environment is very important."

What is our primary use case?

During the development environment, we have a different number of developers, close to five. So each of them will have a different project. Maybe some of them do it in one project, but their assignment or the activity they are doing may be different, so they will do their activity and then they will push it to the GitLab. If there is an amendment or update required, they will pull it from GitLab and if they do their activity again, they will push it. 

What is most valuable?

GitLab also does the merging . The merging feature makes it easy later on for the deployment.

What needs improvement?

I would like to see security increased in the future. A secure environment is very important.

For how long have I used the solution?

I have been using GitLab for the past seven years.

What do I think about the stability of the solution?

The cloud provides good stability for GitLab.

What do I think about the scalability of the solution?

GitLab is scalable. I think they have their own actually premium services. So, there are some functionalities and features that may be added on top of the free version.

How was the initial setup?

The initial setup of GitLab is easy and straightforward. You do not need to be a deployment expert. It can be done by the managers or directors. 

What about the implementation team?

GitLab can be done in-house but we are using CloudWatch. All you need is to have a free account.

What's my experience with pricing, setup cost, and licensing?

The initial setup cost is excellent and you can add the premium features later.

What other advice do I have?

Using GitLab is important to help provide a more secure and reliable environment for developers working with information in the cloud. GitLab brings a level of safety. I would rate GitLab a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps Lead at Adidas
Real User
Great continuous integration and fast deployment
Pros and Cons
  • "GitLab's best features are continuous integration and fast deployment."
  • "GitLab's UI could be improved."

What is most valuable?

GitLab's best features are continuous integration and fast deployment.

What needs improvement?

GitLab's UI could be improved. In the next version, the documentation of the migrations steps should be better.

For how long have I used the solution?

I've been working with GitLab for six years.

What do I think about the stability of the solution?

GitLab is very stable.

What do I think about the scalability of the solution?

GitLab is scalable.

How are customer service and support?

GitLab's technical support is quick and responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty simple for GitLab as a service, but it's more complex for a hosted solution.

What's my experience with pricing, setup cost, and licensing?

GitLab is comparatively expensive, but it provides value because it's feature-rich. I would rate its pricing four out of five.

What other advice do I have?

I would rate GitLab nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alexandru Zeevleanu - PeerSpot reviewer
DevOps Team Lead at a tech services company with 501-1,000 employees
Real User
Beneficial YAML plans, reliable, and low maintenance
Pros and Cons
  • "The most valuable features of GitLab are the review, patch repo, and plans are in YAML."
  • "GitLab could improve the patch repository. It does not have support for Conan patch version regions. Additionally, better support for Kubernetes deployment is needed as part of the package."

What is our primary use case?

We use GitLab as a source code repository, terraform modules repository, generic packages repository and for our CI/CD pipelines.

What is most valuable?

The most valuable features of GitLab are the merge request approvals, package repository, and that GitLab CI/CD pipelines plans are written in YAML.

What needs improvement?

GitLab could improve the package repository. It does not have support for Conan packages revisions.

Additionally, better support for deploying GitLab in Kubernetes is needed (i.e. more mature helm packages and updated documentation).

For how long have I used the solution?

I have been using GitLab for approximately five years.

What do I think about the stability of the solution?

The stability of GitLab is good.

What do I think about the scalability of the solution?

GitLab is scalable. We only needed to add more resources to the VM. Horizontally, we were not able to scale it because we couldn't deploy it in Kubernetes correctly.

We have approximately 300 people using the solution in my organization.

How are customer service and support?

I have not used the support from GitLab.

Which solution did I use previously and why did I switch?

I previously used Gerrit and I prefer GitLab. It is much better in the interface and integration, it is much more than only Git software, it is more of a complete package.

How was the initial setup?

The initial setup of GitLab is not complex. However, it can be difficult to deploy GitLab on Kubernetes.

What about the implementation team?

The deployment of GitLab was done in-house.

What's my experience with pricing, setup cost, and licensing?

The solution's standard license is paid annually. They have changed the pricing tiers and removed the bronze tier, which was the perfect sweet spot.
There is a free version available.

I rate the price of GitLab a seven out of 10.

What other advice do I have?

I would recommend the solution to others. For a self-hosted version, I advise others to deploy it using Docker/Docker-compose, it is the easiest way. The solution has no maintenance. 

I rate GitLab a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.