We have a normal use case to build source code and our agenda and then try to deploy it. The deployment is not specifically automated, it is semi-automated. So it is normal. We create an artifact, try to build it, and then deploy it onto the application server. It's not fully automated.
Provides or mandates quantitative code into the Master
Pros and Cons
- "We like that we can create branches and then the branches can be reviewed and you can mesh those branches back. You can independently work with your own branch, you don't need to really control the core of other people."
- "I would like to see static analysis also embedded in GitLab. That would also help us. If there's something that it does internally by GitLab and then that is already tied up with your pipeline and then it can tell you that you're coding is good or your code is not great. Based on that, it would pass or fail. That should be streamlined. I would think that would help to a greater extent, in terms of having one solution rather than depending on multiple vendors."
What is our primary use case?
What is most valuable?
At this point, I think the features are declining.
We like that we can create branches and then the branches can be reviewed and you can mesh those branches back. You can independently work with your own branch, you don't need to really control the core of other people.
There could be more features in GitLab, but we are as of now not using the full-fledged feature set.
Another good feature is the code review, which also helps us with peer review. It helps in giving part of the code and giving back whatever the branch that the developer is working on. It can then be merged once it is thoroughly reviewed. Those are certain things that I think are helpful from a developer's point of view. It provides or mandates quantitative code into the master.
What needs improvement?
We do reviews as I also work with some of the leadership teams. Leadership teams generally focus on statistics, metrics, or some sort of dashboard. They would like to have the ability to categorize these things. They would like to have a very high-level view. That would help. Someone who is not really a developer, but a leadership team. They are always interested in statistics or metrics features. That is something I would see imbedded into GitLab. That would help someone who is from the outside take a view and understand how qualitative the code is, because they cannot definitely dive in and look at the code, and they will not be able to understand all the details. At a high level, if they want to see and understand, at least they will have some confidence about how the projects are going on.
For how long have I used the solution?
I have been using GitLab for two years.
Buyer's Guide
GitLab
January 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is good. I never had any issues. Stability-wise, I'm comfortable with it.
What do I think about the scalability of the solution?
Scalability-wise it is very scalable as well. Based on the code volume, there is a scope for improvement. I never had issues with scalability.
How are customer service and support?
Technical support depends on licensing. We haven't reached out that frequently because it is stable and we don't see any issues. I don't recall anything that we had any particular challenge that we had to reach out immediately to GitLab and then get the answer quicker at any point in time.
How was the initial setup?
I wasn't here for the deployment but the deployment takes around 10 minutes.
Only a few aspects will take close to five minutes.
What other advice do I have?
I would rate GitLab an eight out of ten.
GitLab provides some sort of static analysis part. That is what I understand, but I never tried it. I would like to see static analysis also embedded in GitLab. That would also help us. If there's something that it does internally by GitLab and then that is already tied up with your pipeline and then it can tell you that you're coding is good or your code is not great. Based on that, it would pass or fail. That should be streamlined. I would think that would help to a greater extent, in terms of having one solution rather than depending on multiple vendors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a tech services company with 11-50 employees
Open source code repository used for its CICD functionality and integration with ACD
Pros and Cons
- "Git hosting has an integration with ACD which is why we liked this solution in the first place."
- "This solution could be improved by adding modifications such as slack notifications."
What is our primary use case?
We use Gitlab for CICD work.
What is most valuable?
Git hosting has an integration with ACD which is why we liked this solution in the first place.
What needs improvement?
This solution could be improved by adding modifications such as slack notifications.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution although the CICD may be tricky to scale.
Which solution did I use previously and why did I switch?
I have previously used Bit Bucket and Github. Bit Bucket has some issues in our country. At the time we had banning issues within our government and only GitLab was. Bit Bucket is too slow and we had to wait for five minutes just to enter the platform.
Bit Bucket pipelines are not that easy to consider and it was harder to use than GitLab. Gitlab is also more customizable. GitHub is more expensive than GitLab and didn't offer CICD.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitLab
January 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Senior Software Engineer at a tech services company with 51-200 employees
Great user interface for code and peer reviews but CI/CD requires third-party integrations
Pros and Cons
- "Key features allow creation of well-presented Wiki that includes ideas, development, and domains."
- "Expand features to match other tools such as a static code analysis tool so third-party integrations are not required."
What is our primary use case?
Our company uses the solution to manage code, Wiki, and repository management for multiple projects on Truck It In. The solution helps us manage our experience with projects. We currently have twenty-two developers using the solution.
We are in the process of executing the pipelines to use the solution for CI/CD.
What is most valuable?
The interface is much more user friendly than competitor products.
The merge request tool is very valuable.
It is easy to perform code and peer reviews.
Key features allow creation of well-presented Wiki that includes ideas, development, and domains.
What needs improvement?
The solution should expand features to match other tools such as Coverity, Veracode, or SonarQube with its static code analysis tool so third-party integrations are not required.
There can be a lapse of fifteen minutes to a day when updates are pushed. We do receive email notification of upcoming lapses and push progress, so that helps.
For how long have I used the solution?
I have been using the solution for eight months.
What do I think about the stability of the solution?
The solution is stable with no failures or issues in the version controlling or epic creation processes.
What do I think about the scalability of the solution?
The solution is scalable. We can manage issues or epics, make Kanban with proper backlog, and move any processes with no problems. It is scalable in terms of managing our experience and using it as a project management tool.
How are customer service and support?
We have not needed technical support.
How was the initial setup?
The setup is straightforward with good user interface. Third-party integrations can be a bit of a hassle.
What about the implementation team?
We implemented the solution in-house.
Which other solutions did I evaluate?
We use Spring Boot at the back end with IntelliJ for IDs. IntelliJ is a good tool that integrates our projects with the solution through a well-managed synchronization process.
The solution has a better user interface than GitHub and Bitbucket.
We also use ClickUp which is a great tool for managing tickets and stream planning. We follow Agile methodologies so ClickUp is quite helpful to us.
SonarQube has a new integration with the solution so we use its static code analysis tool.
What other advice do I have?
The solution is valuable for developers because it includes version controlling, pipelines, CI/CD, and integrations. When moving from the development side to the production side it is important to ensure that code is bug-free with no errors. We have less issues on the production side because we take full advantage of the solution.
The solution currently requires third-party integrations for CI/CD so I rate it a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Web developer at a consultancy with 1-10 employees
A useful solution with unlimited storage and very flexible
Pros and Cons
- "It is very flexible and easy because you can store data on cloud."
- "The integration and storage capabilities could be better."
What is our primary use case?
Because GitLab uses an education license for cloud, there is unlimited storage for each account, so it's very useful. It is very flexible and easy because you can store data on cloud.
What needs improvement?
GitLab should include more features because, during the pandemic, companies like Google introduced more features. The integration and storage capabilities could be better. This would be very handy for educators and students.
For how long have I used the solution?
We used this solution at my previous company for a few years. They initially deployed it on-premises but fully migrated to cloud because all the data was not fully backed. We had around 500 clients and 500 accounts.
What do I think about the stability of the solution?
It is 100% stable.
What do I think about the scalability of the solution?
I believe it's scalable. It is suitable, and there was no need for exploration.
How are customer service and support?
We used a lot of technical support for standard settings.
Which solution did I use previously and why did I switch?
It is subjective. I cannot compare GitLab with Azure because it is based on experience.
How was the initial setup?
We had to read the manuals first before we could set up. The manuals are helpful for consultants as we needed their expertise to complete the setup. In addition, they can ensure there is no downtime.
What's my experience with pricing, setup cost, and licensing?
It has a very good price and is good for general sidetracking.
What other advice do I have?
I rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Engineer in Test at a tech services company with 1-10 employees
Plenty of features, scales well, and simple setup
Pros and Cons
- "I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus."
- "GitLab could improve by having more plugins and better user-friendliness."
What is our primary use case?
I am using GitLab for many purposes, such as CI/CD.
What is most valuable?
I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus.
What needs improvement?
GitLab could improve by having more plugins and better user-friendliness.
For how long have I used the solution?
I have been using GitLab for four years.
What do I think about the stability of the solution?
GitLab is a stable solution based on version control.
What do I think about the scalability of the solution?
The scalability of GitLab is good. We can have multiple Amazon AWS enrollments.
We have approximately eight people using this solution in my company.
How are customer service and support?
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
How was the initial setup?
The initial setup of GitLab is easy. If there is a server the implementation will take 30 minutes to one hour. In the case, there is no server, then we can install the Docker box with the related supporting office installation. This will take approximately two hours.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution.
What other advice do I have?
We are using this solution because of our client's requirements.
I would advise others to prepare the documentation for their team members.
I rate GitLab a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co Founder and Technical Architect at a tech services company with 11-50 employees
Impressive SaaS setup and good for infrastructure, architect and environmental management
Pros and Cons
- "The SaaS setup is impressive, and it has DAST solutioning."
- "Their RBAC is role-based access, which is fine but not very good."
What is our primary use case?
We primarily use this solution for end-to-end CI/CD solutioning and deployment as well as infrastructure, architect and environmental management. In addition, we plan to use it for version control and SaaS solutioning and have heard it is great.
What is most valuable?
The SaaS setup is impressive, and it has DAST solutioning. It also has dependency check and scanning mechanisms. If we were using other solutions, they would have to be configured, and we would have to set them us as a third party, but GitLab is straightforward. GitLab is a single solution that helps us do everything we need.
What needs improvement?
The documentation in GitLab could be improved a bit. For example, their RBAC is role-based access, which is fine but not very good. It could also be improved a lot.
For how long have I used the solution?
We have been using this solution for almost seven years. We are currently using version 15.2.1. We are using GitLab Cloud, and it is a public setup.
What do I think about the stability of the solution?
It is a stable solution, and we have not experienced any challenges.
What do I think about the scalability of the solution?
It is scalable, but we need to pay extra costs.
How are customer service and support?
The technical support is good, but it is available with paid solutions only. So we have to rely on their documentation or wait for community updates for the free tier or vendor solution.
How was the initial setup?
It is a cloud solution, so we didn't have to do much. We just needed to create an account, and the solution was ready. It is gitlab.com.
What other advice do I have?
I rate this solution an eight out of ten because it is a good tool.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Solution Architect, DevOps Engineer at a tech services company with 11-50 employees
Scalable open source code repository used primarily for hosting, collaboration and version control
Pros and Cons
- "It is a speedy platform compared to the others I have used. I have also enjoyed using the platform as this solution offers a good user experience."
- "Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers."
What is our primary use case?
GitLab is a platform that facilitates hosting, collaboration and version control. We also make use of its pipeline capabilities.
What is most valuable?
It is a speedy platform compared to the others I have used. I have also enjoyed using the platform as this solution offers a good user experience.
What needs improvement?
We are currently using Atlasian Bitbucket, Jira and Confluence. Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers.
For how long have I used the solution?
I have used Gitlab for two months.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The configuration of Gitlab is straightforward. There is no site deployment of GitLab needed on behalf of the end user, especially if they are using the cloud version.
What's my experience with pricing, setup cost, and licensing?
GitLab's pricing is good compared to others on the market.
Which other solutions did I evaluate?
If we compare the GitLab repositories to GitHub, GitHub has many issues since being acquired by Microsoft. GitLab is more independent and offers a better user experience compared to GitHub. Gitlab is easy to manage and is a good example of the Git-based collaboration tools.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Performance Test Line manager at a tech vendor with 10,001+ employees
Useful script uploading, user-friendly, and stable
Pros and Cons
- "The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them. Additionally, the solution is user-friendly."
- "GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful."
What is our primary use case?
GitLab can be deployed on-premise and in the cloud.
GitLab is mainly used as a repository.
What is most valuable?
The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them. Additionally, the solution is user-friendly.
I have not explored the solution fully but the features that I have used have been good.
What needs improvement?
GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful.
For how long have I used the solution?
I have been using GitLab for approximately three years.
What do I think about the stability of the solution?
The stability of GitLab is good.
What do I think about the scalability of the solution?
We have approximately 20 people in my department using GitLab and in my organization, we have approximately 4,000 people using it.
How are customer service and support?
I have not used the support from GitLab.
How was the initial setup?
The initial setup of GitLab is complex and could improve.
What's my experience with pricing, setup cost, and licensing?
GitLab is an open-source solution.
What other advice do I have?
I rate GitLab a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
Product Categories
Application Security Tools Build Automation Release Automation Static Application Security Testing (SAST) Rapid Application Development Software Software Composition Analysis (SCA) Enterprise Agile Planning Tools Fuzz Testing Tools DevSecOpsPopular Comparisons
SonarQube
ServiceNow
Snyk
Checkmarx One
Veracode
Microsoft Azure DevOps
Microsoft Power Apps
Appian
Coverity Static
Red Hat Ansible Automation Platform
Black Duck SCA
Bizagi
JFrog Xray
GitHub Advanced Security
VMware Tanzu Platform
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Microsoft Azure DevOps compare with GitLab?
- If you had to both encrypt and compress data during transmission, which would you do first and why?
- When evaluating Application Security, what aspect do you think is the most important to look for?
- What are the Top 5 cybersecurity trends in 2022?
- What are the threats associated with using ‘bogus’ cybersecurity tools?
- We're evaluating Tripwire, what else should we consider?
- Which application security solutions include both vulnerability scans and quality checks?
- Is SonarQube the best tool for static analysis?
- Why Do I Need Application Security Software?
- Which Email Security enterprise solution would you choose: Cisco Secure Email vs Forcepoint Email Security vs Barracuda Email Security Gateway?

















