We use Gitlab for CICD work.
Co-Founder at Akhter Studio
Open source code repository used for its CICD functionality and integration with ACD
Pros and Cons
- "Git hosting has an integration with ACD which is why we liked this solution in the first place."
- "This solution could be improved by adding modifications such as slack notifications."
What is our primary use case?
What is most valuable?
Git hosting has an integration with ACD which is why we liked this solution in the first place.
What needs improvement?
This solution could be improved by adding modifications such as slack notifications.
For how long have I used the solution?
I have been using this solution for four years.
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GitLab
May 2025

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What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution although the CICD may be tricky to scale.
Which solution did I use previously and why did I switch?
I have previously used Bit Bucket and Github. Bit Bucket has some issues in our country. At the time we had banning issues within our government and only GitLab was. Bit Bucket is too slow and we had to wait for five minutes just to enter the platform.
Bit Bucket pipelines are not that easy to consider and it was harder to use than GitLab. Gitlab is also more customizable. GitHub is more expensive than GitLab and didn't offer CICD.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Co Founder and Technical Architect at Think NYX Technologies LLP
Impressive SaaS setup and good for infrastructure, architect and environmental management
Pros and Cons
- "The SaaS setup is impressive, and it has DAST solutioning."
- "Their RBAC is role-based access, which is fine but not very good."
What is our primary use case?
We primarily use this solution for end-to-end CI/CD solutioning and deployment as well as infrastructure, architect and environmental management. In addition, we plan to use it for version control and SaaS solutioning and have heard it is great.
What is most valuable?
The SaaS setup is impressive, and it has DAST solutioning. It also has dependency check and scanning mechanisms. If we were using other solutions, they would have to be configured, and we would have to set them us as a third party, but GitLab is straightforward. GitLab is a single solution that helps us do everything we need.
What needs improvement?
The documentation in GitLab could be improved a bit. For example, their RBAC is role-based access, which is fine but not very good. It could also be improved a lot.
For how long have I used the solution?
We have been using this solution for almost seven years. We are currently using version 15.2.1. We are using GitLab Cloud, and it is a public setup.
What do I think about the stability of the solution?
It is a stable solution, and we have not experienced any challenges.
What do I think about the scalability of the solution?
It is scalable, but we need to pay extra costs.
How are customer service and support?
The technical support is good, but it is available with paid solutions only. So we have to rely on their documentation or wait for community updates for the free tier or vendor solution.
How was the initial setup?
It is a cloud solution, so we didn't have to do much. We just needed to create an account, and the solution was ready. It is gitlab.com.
What other advice do I have?
I rate this solution an eight out of ten because it is a good tool.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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GitLab
May 2025

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Software Designer at a tech vendor with 10,001+ employees
Useful change tacking, scalable, but user interface lacking
Pros and Cons
- "The most valuable feature of GitLab is its convenience. I am able to trace back most of my changes up to a far distance in time and it helps me to analyze and see the older version of the code."
- "The user interface could be more user-friendly. We do most of our operations through the website interface but it could be better."
What is our primary use case?
I am using GitLab for code management, such as code cloning, and code-to-data.
What is most valuable?
The most valuable feature of GitLab is its convenience. I am able to trace back most of my changes up to a far distance in time and it helps me to analyze and see the older version of the code.
What needs improvement?
The user interface could be more user-friendly. We do most of our operations through the website interface but it could be better.
For how long have I used the solution?
I have been using GitLab for approximately three years.
What do I think about the stability of the solution?
I rate the stability of GitLab an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of GitLab an eight out of ten.
We have more than 1,000 developer users using this solution in my organization.
How are customer service and support?
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
Which solution did I use previously and why did I switch?
I have used previously CVS. Both CVS and GitLab have their advantages and disadvantages. GitLab is in the cloud and can be accessed anywhere which is very flexible. For the functionality, I am not certain about the differences. I find them both to be good solutions.
What other advice do I have?
I would recommend this solution to others that are doing code management.
I rate GitLab a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Architect, DevOps Engineer at sonne technology
Scalable open source code repository used primarily for hosting, collaboration and version control
Pros and Cons
- "It is a speedy platform compared to the others I have used. I have also enjoyed using the platform as this solution offers a good user experience."
- "Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers."
What is our primary use case?
GitLab is a platform that facilitates hosting, collaboration and version control. We also make use of its pipeline capabilities.
What is most valuable?
It is a speedy platform compared to the others I have used. I have also enjoyed using the platform as this solution offers a good user experience.
What needs improvement?
We are currently using Atlasian Bitbucket, Jira and Confluence. Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers.
For how long have I used the solution?
I have used Gitlab for two months.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The configuration of Gitlab is straightforward. There is no site deployment of GitLab needed on behalf of the end user, especially if they are using the cloud version.
What's my experience with pricing, setup cost, and licensing?
GitLab's pricing is good compared to others on the market.
Which other solutions did I evaluate?
If we compare the GitLab repositories to GitHub, GitHub has many issues since being acquired by Microsoft. GitLab is more independent and offers a better user experience compared to GitHub. Gitlab is easy to manage and is a good example of the Git-based collaboration tools.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at OZ
Facilitates code collaboration and parallel efforts in software development
Pros and Cons
- "The best thing is that as the developers work on separate tasks, all of the code goes there and the other team members don't have to wait on each other to finish."
- "The documentation could be improved to help newcomers better understand things like creating new branches."
What is our primary use case?
We are using GitLab for managing our code. We have created branches and posted code, and as our team members complete assignments, the code is pushed to there.
What is most valuable?
The best thing is that as the developers work on separate tasks, all of the code goes there and the other team members don't have to wait on each other to finish. We can all work on our code in tandem.
What needs improvement?
The documentation could be improved to help newcomers better understand things like creating new branches.
For how long have I used the solution?
The company has been using GitLab for a year and a half, and I have been using it for between eight and nine months.
What do I think about the stability of the solution?
GitLab is a stable solution.
What do I think about the scalability of the solution?
It is easy to scale with GitLab. We can do work on virtual machines, pushing the code there and working with it.
How are customer service and technical support?
I have not had contact with technical support. Rather, I relied on the other developers for assistance.
Which solution did I use previously and why did I switch?
We previously used BitBucket, but we have transferred everything to GitLab. Everything that BitBucket can do is available in GitLab.
What other advice do I have?
In summary, this is a very good product and everything is working well. I would recommend it.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Partenaire, CEO at a tech services company with 1-10 employees
Convenient to use, provides a central repository, and speeds up our development time
Pros and Cons
- "It speeds up our development, it's faster, safer, and more convenient."
- "I would like to see better integration with project management tools such as Jira."
What is our primary use case?
We are a startup company working on a new firewall product, and we use GitLab as part of the software development process.
How has it helped my organization?
I see this product as an investment. It speeds up our development, it's faster, safer, and more convenient. We know that all of your information is going to be in the same place and you can do what you want.
What is most valuable?
The most valuable feature of GitLab is the level of control that it offers. I have more control over everything.
What needs improvement?
I would like to see better integration with project management tools such as Jira. I know that integration does exist for some, but it can be better. In the future, I would like to be able to add what I want.
For how long have I used the solution?
I have been using GitLab for one year.
What do I think about the stability of the solution?
This product is fully stable.
How are customer service and technical support?
We have not used GitLab technical support because as of now, we haven't needed it yet.
Which solution did I use previously and why did I switch?
Prior to using GitLab, I was using GitHub.
How was the initial setup?
The initial setup is not complicated. Especially if you have used GitHub before, it is pretty easy. Being on the cloud, you don't have to buy a server or anything else. You pay for it, set it up, and all of the protection and other services are included.
What's my experience with pricing, setup cost, and licensing?
GitLab can be used free of charge but if you use it for years and move to a paid license then it is better because you have more services. I think that we pay approximately $100 USD per month.
What other advice do I have?
We strive to always have the latest technology. In this business, you have to follow your client and follow the trend. In fact, you have to do things ahead of the trend and be prepared. For us, this tool is really convenient.
My advice for anybody who is implementing this solution is to consider the paid version. Don't be afraid to pay a few dollars a year. Especially for a startup company, this tool is an investment. You don't have to look at it as an expenditure or expense. Don't think about it as spending money, but rather, investing money.
From my point of view and for what I use GitLab for, it is okay for me. There may be other products, but this is a great tool. It's convenient and it's used by a million developers. The developers here consider it to be the best choice. That said, there is always room for improvement in a product.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Engineer at a retailer with 10,001+ employees
Scalable, good performance, but integration could improve
What is our primary use case?
We were working on our pipeline infrastructure running GitLab and we needed some scripts, such as Terraform, to complete some operations.
What is most valuable?
I have found the solution has good performance.
What needs improvement?
The solution could improve by having better integration.
For how long have I used the solution?
I have been using GitLab for a couple of weeks.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The stability of the solution has been good.
How are customer service and technical support?
I was satisfied with the support.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
Which other solutions did I evaluate?
I have evaluated Slack.
What other advice do I have?
I would recommend this solution to others.
I rate GitLab a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Manager at a tech services company with 51-200 employees
Stable solution with great actions feature
Pros and Cons
- "GitLab's best feature is Actions."
- "GitLab would be improved with the addition of templates for deployment on local PCs."
What is our primary use case?
I use GitLab to bring code from repositories.
What is most valuable?
GitLab's best feature is Actions.
What needs improvement?
GitLab would be improved with the addition of templates for deployment on local PCs.
For how long have I used the solution?
I've been using GitLab since 2019.
What do I think about the stability of the solution?
GitLab is stable, I would rate its stability nine out of ten.
Which solution did I use previously and why did I switch?
Previously we used Team Foundation Server, but GitLab is better for local cloud deployment.
How was the initial setup?
The initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
GitLab is highly priced for smaller teams, but it's okay if considering a user base of thousands.
What other advice do I have?
I would give GitLab a rating of nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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