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RameshL - PeerSpot reviewer
Chief Executive Officer at a tech services company with 11-50 employees
Real User
Simple to set up, feature-rich, and has good code merging capabilities
Pros and Cons
  • "The code merging capability is something that we use very frequently."
  • "The integration could be slightly better."

What is most valuable?

Most of the features are pretty good.

The code merging capability is something that we use very frequently. Merging code is a big factor for us because most of our teams use GitLab.

What needs improvement?

The integration could be slightly better.

The interface should be more user-friendly.

For how long have I used the solution?

We have been working with GitLab for more than five years.

What do I think about the stability of the solution?

It is a stable product. We have not had any issues with respect to instability.

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GitLab
May 2025
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What do I think about the scalability of the solution?

With approximately 30 users, we are not a large company. I found the scalability to be okay but I haven't tested it extensively.

How are customer service and support?

We have experience with GitLab support and we found the service to be good. There is not much of a lag in terms of addressing queries.

I would rate the support a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use GitHub and I am more comfortable with GitLab.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

This product is not very expensive but the price can be better. As such, I would rate GitLab a four out of five in terms of pricing.

What other advice do I have?

Overall, this is a good product that has a lot of features. There are several features that I don't use personally but other members of my team do.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrea PICCININI - PeerSpot reviewer
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
Real User
Top 20
Scalable with knowledgable vendors and does not require lots of different third-party solutions
Pros and Cons
  • "We like that we can have an all-encompassing product and don't have to implement different solutions."
  • "We would like to generate document pages from the sources."

What is most valuable?

Overall, we've been very satisfied with the solution.

Our partner is very helpful if we need technical support. 

We like that we can have an all-encompassing product and don't have to implement different solutions.

The solution can scale. 

What needs improvement?

We would like to generate document pages from the sources. Right now, we can't do that.

The testing could be better in that, for the code quality, now we use an external product and maybe the internal product could be more efficient.

For how long have I used the solution?

We have been working with GitLab for two years on a simple installation. Now, we have upgraded it and we might go to the enterprise solution.

What do I think about the scalability of the solution?

The solution is scalable. If you want to, you can move over to the enterprise version of the solution.

How are customer service and technical support?

We get our technical support via a partner and we have found them to be very helpful and responsive. We are happy with them. They work fine.

Which solution did I use previously and why did I switch?

Previously, we used Jenkins and GitLab without the pipeline and the Runner.

How was the initial setup?

We have a partner that assisted in implementing the process for us.

What about the implementation team?

Our partner had assisted us in the initial setup process. 

What's my experience with pricing, setup cost, and licensing?

It's not part of my duties to cover licensing and pricing. I can't speak to any details in relation to the costs. 

What other advice do I have?

I'd rate the solution at a nine out of ten. We've been very happy with the product.

We're a customer and an end-user. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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GitLab
May 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
reviewer1992327 - PeerSpot reviewer
Senior Software Engineer at a tech services company with 51-200 employees
Real User
Great user interface for code and peer reviews but CI/CD requires third-party integrations
Pros and Cons
  • "Key features allow creation of well-presented Wiki that includes ideas, development, and domains."
  • "Expand features to match other tools such as a static code analysis tool so third-party integrations are not required."

What is our primary use case?

Our company uses the solution to manage code, Wiki, and repository management for multiple projects on Truck It In. The solution helps us manage our experience with projects. We currently have twenty-two developers using the solution.  

We are in the process of executing the pipelines to use the solution for CI/CD. 

What is most valuable?

The interface is much more user friendly than competitor products. 

The merge request tool is very valuable. 

It is easy to perform code and peer reviews. 

Key features allow creation of well-presented Wiki that includes ideas, development, and domains. 

What needs improvement?

The solution should expand features to match other tools such as Coverity, Veracode, or SonarQube with its static code analysis tool so third-party integrations are not required.

There can be a lapse of fifteen minutes to a day when updates are pushed. We do receive email notification of upcoming lapses and push progress, so that helps.

For how long have I used the solution?

I have been using the solution for eight months. 

What do I think about the stability of the solution?

The solution is stable with no failures or issues in the version controlling or epic creation processes. 

What do I think about the scalability of the solution?

The solution is scalable. We can manage issues or epics, make Kanban with proper backlog, and move any processes with no problems. It is scalable in terms of managing our experience and using it as a project management tool. 

How are customer service and support?

We have not needed technical support. 

How was the initial setup?

The setup is straightforward with good user interface. Third-party integrations can be a bit of a hassle. 

What about the implementation team?

We implemented the solution in-house. 

Which other solutions did I evaluate?

We use Spring Boot at the back end with IntelliJ for IDs. IntelliJ is a good tool that integrates our projects with the solution through a well-managed synchronization process. 

The solution has a better user interface than GitHub and Bitbucket. 

We also use ClickUp which is a great tool for managing tickets and stream planning. We follow Agile methodologies so ClickUp is quite helpful to us. 

SonarQube has a new integration with the solution so we use its static code analysis tool.

What other advice do I have?

The solution is valuable for developers because it includes version controlling, pipelines, CI/CD, and integrations. When moving from the development side to the production side it is important to ensure that code is bug-free with no errors. We have less issues on the production side because we take full advantage of the solution. 

The solution currently requires third-party integrations for CI/CD so I rate it a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kumara Swamy - PeerSpot reviewer
Software Development Engineer in Test at a tech services company with 1-10 employees
Real User
Plenty of features, scales well, and simple setup
Pros and Cons
  • "I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus."
  • "GitLab could improve by having more plugins and better user-friendliness."

What is our primary use case?

I am using GitLab for many purposes, such as CI/CD.

What is most valuable?

I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus.

What needs improvement?

GitLab could improve by having more plugins and better user-friendliness.

For how long have I used the solution?

I have been using GitLab for four years.

What do I think about the stability of the solution?

GitLab is a stable solution based on version control.

What do I think about the scalability of the solution?

The scalability of GitLab is good. We can have multiple Amazon AWS enrollments.

We have approximately eight people using this solution in my company.

How are customer service and support?

We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.

How was the initial setup?

The initial setup of GitLab is easy. If there is a server the implementation will take 30 minutes to one hour. In the case, there is no server, then we can install the Docker box with the related supporting office installation. This will take approximately two hours.

What's my experience with pricing, setup cost, and licensing?

This is an open-source solution.

What other advice do I have?

We are using this solution because of our client's requirements.

I would advise others to prepare the documentation for their team members.

I rate GitLab a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SCRUM Master at a retailer with 10,001+ employees
Real User
Reliable with an excellent source-code repository and useful pipelines
Pros and Cons
  • "The stability is good."
  • "We'd like to see better integration with the Atlassian ecosystem."

What is our primary use case?

I work in PMO, and I standardize the workflows for scrum teams, AI teams, and kanban teams. If I have some scripting in Jira, and I need to save it in GitLab.

It is our source-code repository. It's used for the BI process, continuous integration, and continuous development. It's used for DevOps people. All of our IT people use GitLab.

What is most valuable?

The source-code repository is great. 

I really like the pipelines.

The stability is good. 

What needs improvement?

We'd like to see better integration with the Atlassian ecosystem. There needs to be better and native integration. That is really useful for us as Atlassian Jira has strong integration with Bitbucket, and Bitbucket is a computation of GitLab.

For how long have I used the solution?

We've used the solution for a long time. I've used this solution for one year at this company. However, I've used it for five or eight years. 

What do I think about the stability of the solution?

The solution is always working. I haven't experienced problems with GitLab.

What do I think about the scalability of the solution?

My company is 100 people, however, my instance of IT people has 10,000 people in Jira. I work with a lot of developers.

How are customer service and support?

I've never used technical support. I can't speak to how helpful they are. 

Which solution did I use previously and why did I switch?

We changed Bitbucket for GitLab.

How was the initial setup?

I'm not the main of GitLab. I did not initially set up the product.

What was our ROI?

We've likely seen an ROI. 

What's my experience with pricing, setup cost, and licensing?

I don't deal with any licensing aspects of the solution. I can't speak about the exact costs. 

What other advice do I have?

We are customers and end-users. 

I'd rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1500300 - PeerSpot reviewer
UAS Innovation Group Lead at a computer software company with 11-50 employees
Real User
Promotes collaboration, easy to use, and always evolving with the market needs
Pros and Cons
  • "This product is always evolving, and they listen to the customers."
  • "It would be really good if they integrated more features in application security."

What is our primary use case?

We use this solution for source code management, and also team collaboration for the application lifecycle.

How has it helped my organization?

It has improved the way our organization functions.

What is most valuable?

It is very easy to use.

This product is always evolving, and they listen to the customers.

It solves what the customers what.

What needs improvement?

It would be really good if they integrated more features in application security.

I would also like to see scanning for some vulnerabilities and allow people to have a one-stop glance at the state of the security application

For how long have I used the solution?

I have been working with GitLab for more than five years.

We are always using the latest version.

What do I think about the stability of the solution?

It's stable, and we have not experienced any issues with bugs or glitches.

What do I think about the scalability of the solution?

It's a scalable solution. It's easy to scale.

Which solution did I use previously and why did I switch?

We have used many solutions before GitLab.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is okay.

What other advice do I have?

My advice is to work on the processes that are in the environment. Know what you need to do and what you need to deliver the software. You have to ask the question: What do you need to deploy the software?

Always take security into account from the beginning.

While this is a good tool that is always evolving and there are new updated security standards that are being published and improved upon, it is always a good idea to have another solution to compare with to get better at using it. You can always have a combination of all of them, which would something that I would be interested in.

We are always evaluating to see if there is a solution that can do the job better.

You need to have a well-defined set of processes and that will help them adapt GitLab.

Overall, it's a great product and it does a good job.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead at FD
MSP
Has a straightforward installation, but the performance could be better
Pros and Cons
  • "It is scalable."
  • "The solution could be faster."

What needs improvement?

The deployment and performance of GitLab could be better. In addition, the solution could be faster.

For how long have I used the solution?

We have been using this solution for more than five years, and it is deployed on cloud.

What do I think about the stability of the solution?

GitLab is stable.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The installation was straightforward.

What other advice do I have?

I rate this solution a seven out of ten, and it is good for a small set of people.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1454061 - PeerSpot reviewer
Performance Test Line manager at a tech vendor with 10,001+ employees
Real User
Useful script uploading, user-friendly, and stable
Pros and Cons
  • "The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them. Additionally, the solution is user-friendly."
  • "GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful."

What is our primary use case?

GitLab can be deployed on-premise and in the cloud.

GitLab is mainly used as a repository.

What is most valuable?

The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them. Additionally, the solution is user-friendly.

I have not explored the solution fully but the features that I have used have been good.

What needs improvement?

GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful.

For how long have I used the solution?

I have been using GitLab for approximately three years.

What do I think about the stability of the solution?

The stability of GitLab is good.

What do I think about the scalability of the solution?

We have approximately 20 people in my department using GitLab and in my organization, we have approximately 4,000 people using it.

How are customer service and support?

I have not used the support from GitLab.

How was the initial setup?

The initial setup of GitLab is complex and could improve.

What's my experience with pricing, setup cost, and licensing?

GitLab is an open-source solution.

What other advice do I have?

I rate GitLab a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.