Regarding technical support for Hitachi Content Platform, there is a SAM who can push and escalate problems quickly for resolution.
Hitachi Content Platform is valued for scalability and immutability, integrating easily with various systems. It offers efficient data management with features like versioning and de-duplication, along with retention logs and disaster recovery. While it needs better cloud integration and a simplified migration process, its technical support is effective. However, pricing could improve, and upgrade complexities exist, requiring node restarts. Compatibility with platforms like Veeam Backup could be enhanced.
