We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the storage in the head office and data recovery at the Doctor site.
Performance monitoring impacts operations with fast storage setup
What is our primary use case?
What is most valuable?
Having eyes on performance for storage through the Analyzer is valuable for me. The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage. The Analyzer and the Ops center provide a better solution. Before this, we used a CVP with slow performance. This solution works better than before.
The visualization vector in the last version is something we have. It is easy to work with and add the storage type. There is no difficulty in adding it.
What needs improvement?
I do not have any notes for improvement.
For how long have I used the solution?
We have been verifying this in the bank for two and a half years.
How are customer service and support?
We have technical support, however, we do not use it since we work with local partners. Sometimes, I open a ticket about an issue, however, I have no hard opinion about the support. I do not know if it is okay or not.
Which solution did I use previously and why did I switch?
I work with EMC and Dell storage.
How was the initial setup?
It takes about 15 minutes to add new storage.
What's my experience with pricing, setup cost, and licensing?
We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.
What other advice do I have?
I have worked here for more than two years, and I think they have used Hitachi for more than ten years. The monitoring program is good, not a management program. I saw Ops Center from Hitachi and thought it was very good.
The overall product rating is eight out of 10.
