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reviewer1960215 - PeerSpot reviewer
Researcher at a university with 5,001-10,000 employees
Real User
Top 20
Enables users to manage process workflows and is useful for document management
Pros and Cons
  • "The product is suitable for knowledge management processes."
  • "The monitoring features must be improved."

What is our primary use case?

We use the solution to manage process workflow. We use it for document exchange, transfer, review, and authorization. We use it mostly for document management. Most of our business and document management processes are automated.

What is most valuable?

The product is suitable for knowledge management processes. I am satisfied with the product.

What needs improvement?

The monitoring features must be improved. The knowledge management features can also be improved.

For how long have I used the solution?

I have been using the solution for over five years.

Buyer's Guide
IBM Business Automation Workflow
June 2025
Learn what your peers think about IBM Business Automation Workflow. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product is scalable.

What other advice do I have?

I will recommend the tool to others depending on their needs.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Business Automation Workflow Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free IBM Business Automation Workflow Report and get advice and tips from experienced pros sharing their opinions.