We use the solution to manage process workflow. We use it for document exchange, transfer, review, and authorization. We use it mostly for document management. Most of our business and document management processes are automated.
Researcher at a university with 5,001-10,000 employees
Enables users to manage process workflows and is useful for document management
Pros and Cons
- "The product is suitable for knowledge management processes."
- "The monitoring features must be improved."
What is our primary use case?
What is most valuable?
The product is suitable for knowledge management processes. I am satisfied with the product.
What needs improvement?
The monitoring features must be improved. The knowledge management features can also be improved.
For how long have I used the solution?
I have been using the solution for over five years.
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IBM Business Automation Workflow
June 2025

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What do I think about the scalability of the solution?
The product is scalable.
What other advice do I have?
I will recommend the tool to others depending on their needs.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.


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Updated: June 2025
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