SAP Signavio Process Manager and IBM Business Automation Workflow compete in the business process management and automation software category. SAP Signavio seems to have the upper hand in collaboration and ease of use, while IBM excels in automation and integration capabilities.
Features: SAP Signavio Process Manager is focused on ease of use with an intuitive drag-and-drop interface, a collaborative hub for transparent documentation, and user-friendly version tracking. IBM Business Automation Workflow is renowned for its robust automation features, strong integration capabilities with IBM's suite, and comprehensive workflow solutions.
Room for Improvement: SAP Signavio Process Manager could improve document management and add licensing flexibility with floating licenses, along with modernizing its interface. IBM Business Automation Workflow may benefit from enhanced integration flexibility, a more user-friendly interface, simplified deployment, and better analytics and reporting.
Ease of Deployment and Customer Service: SAP Signavio Process Manager offers deployment flexibility in public and private cloud environments with generally positive, fast, and effective technical support. IBM Business Automation Workflow primarily operates on-premises and hybrid cloud, with reliable support but room for better integration processes and user guidance.
Pricing and ROI: SAP Signavio Process Manager is seen as expensive, especially after recent price hikes, but offers flexible pricing models. Though its collaboration features are valuable, measuring ROI is challenging. IBM Business Automation Workflow, with its premium features, is also considered costly but delivers significant value for users who fully leverage its capabilities.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
If the solution is readily available to IBM support team, they provide it instantly.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
We can manage the license usage and scale our environment while optimizing license use.
We are implementing load balancing and horizontal scalability.
Outside of these maintenance periods, the environment is quite stable.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Code management lacks merging capabilities.
It should also integrate with non-SAP systems for better functionality.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
This solution has streamlined previously manual processes into orchestrated workflows.
The system is fully customizable, very resilient, and fault-tolerant.
It assisted in making users concentrate on the process flow rather than just features.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
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