IBM Cloud Pak for Automation pros and cons

Name: IBM Cloud Pak for Automation
Brand: IBM
Rating: 4.0 (2 reviews)

Vendor: IBM

4.0 out of 5

2 reviews
100% willing to recommend

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IBM Cloud Pak for Automation Pros review quotes

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Jan 4, 2024

I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively.

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reviewer935343

Business Architect at a comms service provider with 5,001-10,000 employees

Sep 7, 2022

What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers.

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IBM Cloud Pak for Automation Cons review quotes

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Jan 4, 2024

I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience.

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reviewer935343

Business Architect at a comms service provider with 5,001-10,000 employees

Sep 7, 2022

One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target.

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