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IBM Initiate [EOL] Reviews

Vendor: IBM
4.0 out of 5
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What is IBM Initiate [EOL]?

IBM Initiate Master Data Service is a comprehensive platform that enables enterprise-wide master data management (MDM) with a rapid implementation time. The IBM Initiate Master Data Service platform readily evolves as your organization's MDM requirements increase in scope and complexity. The platform delivers trusted versions of critical data assets to users, processes and systems to drive strategic and tactical decision making. It provides comprehensive views of data domains to both end users and automated business processes that rely on these views to function efficiently.
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Buyer's Guide
Master Data Management (MDM) Software
June 2026
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Helped 900,644 peers since 2012
 
 
Key learnings from peers
Last updated Mar 25, 2026

Valuable Features

  • "Historical data recording Linking capabilities"

Room for Improvement

  • "Prior to IBM coming in a helping, the initial setup was a bit of a challenge."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Master Data Management (MDM) Software Buyer's Guide for additional reliable information.

IBM Initiate [EOL] customers

MIET, Sika AG, Dignity Health, Legacy Health, Czarnowski Display Service, Cincinnati Zoo, Canadian Provincial Health Systems, Canada Health Infoway, London Borough of Brent Puts Customer First, Yulon Motor Company Ltd., JM Family, The Missouri Department of Transportation

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Product Categories

Product Categories
Master Data Management (MDM) Software
 
IBM Initiate [EOL] Reviews Summary
Author infoRatingReview Summary
Patient Data Management Analyst at a healthcare company with 501-1,000 employees4.0I've used this for six years, valuing its historical data and linking. Despite initial setup challenges and acceptable support, it's stable. I recommend against using its EID as a unique identifier due to frequent changes, and wish for better auto-linking.
it_user263400 - PeerSpot reviewer
it_user263400
Patient Data Management Analyst at a healthcare company with 501-1,000 employees
Jun 28, 2015
​The use of an EID as unique identifier needs improvement, but the historical data records are valuable.

What is most valuable?



  • Historical data recording
  • Linking capabilities


How has it helped my organization?



The ability to auto-linking multiple records/sources to one common Enterprise ID (EID).



What needs improvement?



The use of an EID as unique identifier.



For how long have I used the solution?



I've been using it for six years.



What was my experience with deployment of the solution?



No issues encountered.



What do I think about the stability of the solution?



No issues encountered.



What do I think about the scalability of the solution?



No issues encountered.



How are customer service and technical support?



Customer Service:

It's acceptable.

Technical Support:

It's acceptable.



Which solution did I use previously and why did I switch?



It was done in-house and needed a lot of manual intervention.



How was the initial setup?



Prior to IBM coming in a helping, the initial setup was a bit of a challenge.



What about the implementation team?



We used a mix and the level of expertise was acceptable.



Which other solutions did I evaluate?



Yes, we did.



What other advice do I have?



The EID is an internally-generated and managed identifier that will change based upon various system & business rules, and its function. It's not recommended that Initiate EIDs be used as unique identifiers within your downstream system(s) due to possible frequent change, which could therefore create issues if downstream systems are dependent upon them not changing.