iboss Reviews and Pricing

it_user865497

Director of Technology at a non-tech company with 501-1,000 employees

May 2, 2018

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Because of the tool, I did not have to assign web filtering tasks to my techs on a daily basis

Pros and Cons

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

What is our primary use case?

Our primary use case is web filtering for K-12. We have approximately 1700 learners.

How has it helped my organization?

We switched to 1-to-1 iPads, needing more control and ease of use.

Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis. As a department, we were able to spend our time making a difference in our learning education experience other than being the web monitoring police.

What is most valuable?

Granular setup, which was able to set different levels of filters using the OUs in the AD.
The reporting was as detailed as much as you requested.
Filtering different age group of learners is imperative to allow the secondary learners with more access to information on the web and restricting our primary learners to areas of the web that we could trust.

What needs improvement?

SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment.

Buyer's Guide

iboss

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For how long have I used the solution?

Three to five years.

How are customer service and support?

The tech support has been great. They speak English well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Ken Lachapelle

Works at a educational organization with 501-1,000 employees

Mar 4, 2018

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Within the filter, controls such as Web categories and applications simplify tasks

Pros and Cons

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"This product is solid, fairly easy to use, and reliable."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"To scale up, a new iboss Node Blade Chassis must be purchased."

How has it helped my organization?

It helps document internet activities and prevent exposure to inappropriate materials.

What is most valuable?

Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets).
Within the reporter: Logs (Event Log) and reports.

They simplify daily tasks and are easy to use.

What needs improvement?

The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages such as, "An error occurred while processing your request. Reference #216.6e29d242.1516384232.1523647."