Inflectra Rapise Reviews

Inflectra Rapise offers a reasonably priced solution for enterprises, with licensing costs considered better than many similar products. Users recommend starting with a single license and expanding as needed. The product is available on-premises with an annual licensing fee that includes support, ensuring no excessive costs. Users typically pay in advance for a yearly subscription, rating its pricing highly. Support for each license is affordable, typically not exceeding $50 annually.

• "I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."
• "We pay no more than $50 annually for support of each one of the licenses."

Inflectra Rapise's customer service and support are praised for having knowledgeable, responsive teams with fast response times, often within 24 hours. Users are pleased with direct access to skilled personnel who resolve issues efficiently without redirection. Many find the technical support exceptional, especially in South America, benefiting from rapid, collaborative assistance. Some users feel frustration when encountering issues not on Inflectra Rapise's roadmap, resulting in unresolved cases. Overall, support satisfaction is high, noted for its unique service level.

Users found the initial setup of Inflectra Rapise simple and straightforward, likening it to installing Firefox. Installation takes about 15 minutes without needing external help. While the tool is easy to install and deploy, Spira Team's configuration can be tricky. Tutorials provided are helpful, and no special expertise is needed. Government entities face challenges due to security layers, requiring on-premises deployment unless cloud use is approved. Overall, setup is manageable without major issues.

Inflectra Rapise experiences mixed scalability feedback. Some mention easy scaling, while others cite complexity and limitation concerns. The installation requires manual steps for licensing, which could be smoother. Being on-premises, it lacks shared server licenses, resulting in direct installations for users but posing no significant performance problems. The rating of scalability receives a moderate score, highlighting the blend of positive adaptability and challenges in expanding efficiently.

Inflectra Rapise has been stable for many users, though some faced challenges with backward compatibility and crashes on Windows 10. As it matured, stability improved, with some reporting fewer issues. In tightly secured environments, stability occasionally falters. Maintenance and support efforts have reduced significantly, with some users experiencing a decrease in script maintenance by up to 90%, prompting a switch from Selenium to Inflectra Rapise due to ease of maintenance and cost benefits.