Informatica Intelligent Data Management Cloud (IDMC) Reviews

The Match-and-Merge feature is valuable.

We are now more equipped to address the customers' issues.

• Performance issues can be looked at
• Improved release documentation is expected because I feel that the current release document doesn't give you the clear picture of what has been fixed and what has not been fixed from previous versions.

3 Years

We faced issues with User Exits post deployment, but those were addressed by Informatica.

If the guides are followed then the instructions are very well documented about issues that may crop up during up-scaling/upgrading.

Excellent. Informatica has one of the best customer services with an excellent turn around time.

Very good, a couple of technical support team members are excellent and they handle the case very professionally.

Complex, it is not just a NEXT NEXT NEXT button click setup, it requires understanding of PAM document provided by the vendor and mapping it with your hardware and then carefully setting up each of the elements - database, application server and then the software itself.

In-House along with some help from third parties. Understanding the business and collecting the initial requirement is the most important aspect and moreover verifying the collected requirement should be done so that there are no disconnects or gaps in understanding how the eventual implementation will look like.

The product is the best in the industry (as it is multidomain) and the vendor support is excellent.

The flexibility to interact with many different sources and targets like Oracle, MySQL , Flat Files, Informix, SAP thru PowerExchange, applying different transformations that you can configure in an intuitive way, gives both business and IT teams the opportunity to track the data lineage and also to provide value to the data workflows you create, integrated to feed the MDM solution together with Data Quality processes.

The portability to use your integration flows into MDM and Data Quality helps to improve the data stewardship and also provides value for the metadata management you can take advantage of to document your business rules while interacting with different business data.

The product ranking we provide is 8 out of 10 -- because there are parts of connectivity with SAP Non-Unicode that are not supported by Informatica, since they only provide connectors to write on SAP Unicode. Then, we had to develop and enable the connectivity to write into SAP Non-Unicode.

Mainly, MDM requires improvement when you need to migrate your version to a later one -- because it is very difficult and takes a lot of time to convert the processes you have already developed and implemented on a previous version, and can cause a need to rework the processes.

We've been using the Informatica Solution for Data Integration and Data Quality for 12 years. We've been using MDM for seven years.

Sometimes the IDD console connectivity.

The difference between components and functionality from one version to the immediate latest one.

It is good, however response time is always depending on the support contract you acquire.

SAP MDG. At that point in time, it was not prepared to provide flexible integration and data quality process to generate a 360 view.

The initial setup was kind of complex while polishing the business requirements to be translated into technical flows.

I recommend reviewing and assessing the volume of data you will incorporate into the MDM, because the pricing seems to be based on row count used at the MDM Entities you built.

Yes -- SAP MDG and IBM MDM .

First, you need to assess the status quo of data integration and data quality at your organization, then, after you settle these strategies and implement the solutions, it is advisable to go for MDM.

If you do it the other way around, it will cause a lot of headaches and will cost you many more resources, time, and overall creditability to generate value beyond just results.

Having access to PIM production, we get all the details of the supplier from here and we also get to update the information on the master catalog for urgent tasks.

In our department, it's easier to get the information needed in a report or task. I cannot go into details due to confidentiality issues.

From my point of view, a quick response time is needed when searching for an item.

I have been using this system for almost ten months.

There were no stability issues so far.

There were no scalability issues so far.

I would rate the technical support a 10/10. They are very helpful and provide updates as and when needed.

I like the fact that you can find almost any product connection that you need and the list is always expanding.

Basically, it just allows connections with Amazon AWS/S3/Redshift.

It needs to be a little more intuitive but it’s really not bad. There are plenty of examples as how to use the product from Informatica and YouTube.

I have used this solution for less than a year.

After the initial setup, the tool seems pretty stable.

There is plenty of online support available from Informatica.

In the past, we have used Informatica PowerCenter.

We implemented this product in-house and my advice is just read all the available online support documentation that you can find.

Read through the online documentation that is available.

The most valuable features are:

• Data synchronization tasks
• Mapping designer tasks
• Scheduling

We are using this for integration of on-premise Oracle EBS, Navision and cloud applications, such as Salesforce, BigMachines, etc.

Error reporting and debugging need improvement.

They need to improve on the upgrade testing process from their end so that it does not cause any issue to existing functionality/setup.

I have been using this solution for 36 months.

Sometimes after upgrades, it gives some trouble for already working tasks. We need to report bugs to get a solution from Informatica.

We have not had scalability issues.

I rate support 8/10.

We did not have a previous solution.

Setup was straightforward and easy to work with.

I am not involved in pricing and licensing.

We looked at Dell Boomi.

Informatica Cloud is easy for development and maintenance. It really works fast and is scalable.

The Mapping Designer allows for declarative ETL development (visual scripting) that leverages a wide array of different transformations.

The designer allows for the creation of mappings to be leveraged as templates. Within the templates, parameters can be set up that serve as variables for deployment to mapping configuration tasks.

Mapping Configuration Tasks, MCTs, are specific uses of a mapping to fit a situation or set of circumstances.

With my firm, our use of Informatica Cloud is primarily to implement a set of financial integrations from various accounting systems into a Salesforce environment.

By leveraging Informatica Cloud Mapping Designer, we were able to create sets of reusable templates that were source agnostic. This made supporting the integration for hundreds of customers feasible with just a small team of integration specialists.

There are a small number of UI bugs that occur on occasion.

In several browsers, such as Chrome, elements of the UI can disappear when navigating through steps in any of the integration tasks' wizards. Additionally, on data synchronization tasks, the source fields in a mapping can disappear altogether as well.

Also, the product is so new, that any points not covered in the documentation prove difficult to research online.

I have been using Informatica Cloud for two years.

There is currently no active failover for Informatica Cloud Secure Agents. This is the service used to process source information in client environments.

Therefore if a Secure Agent running a job goes down, the job will not wait or failover to another agent. It will fail as well.

We have not had any scalability issues so far.

Technical support is stellar. The time zone can prove an issue, as their support is all in Pacific Standard Time (PST).

We did not have a previous solution.

The installation and configuration of the Secure Agent is a breeze.

Jitterbit, SnapLogic, and MuleSoft were evaluated.

Informatica is likely to make this their flagship product. It is a solid investment to move to this ETL now. There will continue to be a slew of new features and product improvements in the near future that may increase the cost of the license.

• Data Replication Tasks: Easy to configure, for the most part reliable, and also what my system deals with the most.
• REST API: Excellent for scripting control and reporting mechanisms

Ease of use, configurability, maintainability, and good aesthetics make for a more fluid functional process.

User/group administration could use improvement.

I have been using this solution for 15 months.

No stability issues as of yet.

The REST API could have the ability to generate tasks, and certain manual functions like updating/deleting data replication tasks could come with a bulk update option somehow.

I would give technical support a rating of 10/10. They are just incredible.

I inherited this solution in its infancy, but I don't have the details.

The setup was straightforward.

Licensing is difficult to understand, but the team is always available to explain anything. They are very helpful.

I did not evaluate any alternative solutions.

Pose any and every question/doubt/concern to the team, especially with respect to licensing. They are excellent in their communication.

I particularly value data replication and data sync jobs. Replication allows us to fully replicate all objects from Shop Floor Data Collection (SFDC) to in-house/on-premises database in one job.

I also appreciate the flexibility of the reset target option to reflect the source object structural changes to be implemented on the target database table side. This is awesome.

It helped the organization to always have the backup of SFDC data in-house for data warehousing purposes.

• Stable connectivity: No matter what, our business requires steady, stable, and consistent connectivity. Regardless of how many columns in an SFDC object or how many rows in an SFDC object, we must have steady connectivity.
• Performance also needs to be significantly improved, especially when connecting to SFDC for read and write operations.

I have used this product for five years.

There are stability issues, especially when connecting to SFDC. At times, we do see connection time-out errors, though we have changed the properties in Informatica secure agent properties. We have also noticed that sometimes it does not cooperate well with SFDC read and write operations.

We did not encounter any scalability issues.

Technical support can be described as average.

The client was using data loader, but as the demand increased to replicate the data and frequency of data replication, they moved on to Informatica Cloud.

The initial setup was pretty straightforward. You just have to login to the server where you want to download, install, and run the Informatica secure agent

The pricing structure is good, but having to pay for extra drivers to be used in an ICS environment makes me a little nervous.

The client had already purchased this solution and it was up and running in all of their different environments

It’s a great product which allows the connection to a number of cloud based technologies such as Workday and Salesforce.

It is quite easy to use and flexible.

With recent versions of cloud-based products in use for all applications, it provides flexibility in integrating the different applications. With AWS S3 and Informatica, integration is flexible and loosely coupled.

The vendor should have more training resources: online classes, free tutorial videos, etc.

I have used this product for six months.

We have not yet had any issues with stability, as we are just beginning our journey.

Yet to be determined.

So far, so good.

We recently started migrating and using SaaS-based application solutions. On-premises, there are multiple integration platforms being used, such as BizTalk and SAP PI.

Since it is SaaS based, no setup was required, except for the installation on a secure agent.

I was not involved in pricing and licensing.

I was not involved in the selection process.

It is quite useful and flexible compared to other vendors in terms of cost of implementation and use case.

It is a cloud-based solution. This means it has no complex software nor does the startup need to be installed. However, a cloud agent is required.

Like most cloud-based solutions, it is easy to share with others. For example, let's say I am working on a site and decide to hand-off to another team member. He can essentially pick up where I left off, provided that he has the same set of files.

Informatica goes down for maintenance quite a lot due to the upgrades. They also need to improve their security. As an administrator, I could very easily make connections to other people's machines through their agent without their knowledge.

I have used this solution for two years.

There were no stability issues.

There is a slowdown when using the mapping feature. This may be due to the processor's speed or may be a result of the complexity of the browser.

I would give the technical support a rating of 9/10. They are very good, once they are aware of the issues. However, sometimes we need to fill out multiple help desk tickets and give them reminders in order to get an active response.

We are partners with a number of different companies. This is the first cloud-based solution. It serves the client's needs well, as the solution is not overly complex, such as during replication between different databases or systems.

The setup was very straightforward. Once the agent is installed, you can then be up and running.

We work with Informatica to establish the pricing and licensing fees. I personally have not sold this product to clients, but I have been involved with presales and demos.

We chose to be Informatica partners, so we just ended up with this version.

Understand the needs of your organization. I strongly advise an understanding of the Informatica PowerCenter, so as to achieve the full effectiveness of this tool.

For simple replication, it works well. However, there are some other free tools that can also do the trick of replication just as nicely.