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IT Director at Softpath System, LLC
Reseller
Feb 20, 2021
Flexible licensing model, simple install, and helpful support
Pros and Cons
  • "The solution allows the complete governance process, starting from the data quality, those definitions, and it can get the data quality in the EDC."
  • "I would like to see more API integration to have the capability to build a report using other third party reporting tools to streamline the operation."

What is our primary use case?

Some of my clients use it as a front end tool for the data quality governing process.

What is most valuable?

The solution allows the complete governance process, starting from the data quality, those definitions, and it can get the data quality in the EDC.

What needs improvement?

I would like to see more API integration to have the capability to build a report using other third party reporting tools allowing things to be streamlined.

For how long have I used the solution?

I have been using this solution for one year.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
March 2026
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What do I think about the stability of the solution?

It is a stable solution, we do not see any kind of issues. When we do find issues we have to go to Informatica to get help, I would say it is not completely matured.

How are customer service and support?

The technical support is very good, they have resolved any issue we have had.

How was the initial setup?

The installation is simple.

What's my experience with pricing, setup cost, and licensing?

You can purchase licenses for this solution at different intervals. For example, annually or every three years. They recently changed their terms for licensing and now it is more flexible.

What other advice do I have?

When choosing this solution you need to identify a path by asking yourself a few questions. Where are we going to start? What are the sources? What are the business pain points in terms of the data governance process?  Are you looking for metrics in terms of streamlining the whole process? Are we looking mainly in the bigger lineage? Are we looking to build reference data? We need to identify those areas and prioritize what is more important. Start small and then eventually add more sources, do not commit too much at the beginning you will not be able to be successful. Start thinking in terms of what are the business pain points currently. What would be the first result that you feel would make the business happier and then adjust accordingly, you can build on it further later.

I rate Informatica Axon a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1486668 - PeerSpot reviewer
MDM Technical Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Feb 13, 2021
A complete master data management solution with a useful fuzzy matching feature
Pros and Cons
  • "I like the number of options that are presented with Informatica, fuzzy matching, and your screen."
  • "They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic."

What is most valuable?

I like the number of options that are presented with Informatica, fuzzy matching, and your screen. I feel the screen or the configuration is pretty easy and pretty straightforward. To learn or to ramp up is also pretty straightforward.

What needs improvement?

They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic. If you want data quality, they have one tool. For management, they have another tool. If you say MBM, they have a tool, and they have another tool to get something up. From a split tools perspective, it's confusing for a new user and somebody who doesn't understand Informatica. 

They say they provide support, but it's not easy for somebody reading and didn't use Informatica before. The price could also be better.

For how long have I used the solution?

I've been using Informatica MDM for 12 years. 

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

Scalability depends on what you choose and how we will do it. If you don't know things, things get complicated.

How are customer service and technical support?

It starts pretty well, but it takes time. I would give technical support only a six or seven out of 10. I won't say it's like "wow" kind of stuff.

How was the initial setup?

I have been using it for a long time, so it's pretty straightforward for us. I don't know if it was complex earlier. What we're doing is technically complex, and there's always room for improvement. 

What about the implementation team?

We implemented it. You need two or three people to install it, then it's easy, and one person can maintain it.

What's my experience with pricing, setup cost, and licensing?

It's pretty high for us. It's more on the higher side, like low to middle high.

What other advice do I have?

I would tell new users that even though you feel it's pricey, there are a lot of options that come by default. They have to understand that they have to choose somebody who understands the product very well.

On a scale from one to ten, I would give Informatica MDM an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
March 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
reviewer1491816 - PeerSpot reviewer
Senior Architect at a computer software company with 10,001+ employees
Real User
Feb 10, 2021
Stable, scalable, and useful for testing purposes, but needs better performance and more execution options
Pros and Cons
  • "It is very useful for testing purposes and designing mappings for small projects. If you go for IDQ in the mapping itself, you can see the data. You can then correct it, and test it so easily. It is working fine. It is also stable, scalable, and easy to deploy."
  • "It can be improved in terms of performance and execution. I'm expecting better performance. It currently has some restrictions in terms of execution. For example, if we want to run it in the command mode and execute it, there are some restrictions, and we are facing some issues with a huge volume of data. These restrictions are not there in Informatica PowerCenter because we are able to execute a huge volume of data, and there are more ways to execute it."

What is our primary use case?

We are using it for extraction purposes for some of our projects. We extract and test the data. 

What is most valuable?

It is very useful for testing purposes and designing mappings for small projects. If you go for IDQ in the mapping itself, you can see the data. You can then correct it, and test it so easily. 

It is working fine. It is also stable, scalable, and easy to deploy.

What needs improvement?

It can be improved in terms of performance and execution. I'm expecting better performance. It currently has some restrictions in terms of execution. For example, if we want to run it in the command mode and execute it, there are some restrictions, and we are facing some issues with a huge volume of data. These restrictions are not there in Informatica PowerCenter because we are able to execute a huge volume of data, and there are more ways to execute it. 

For how long have I used the solution?

We have been using this solution for the past three or four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have ten engineers who use it. 

How are customer service and technical support?

We are getting better support with PowerCenter. Informatica Data Quality was developed later, and its support is not up to that level, but it is fine.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

Its initial setup is straightforward. We just need to create data integration services. The deployment generally takes up to three hours, but it can take longer depending on the nodes.

What about the implementation team?

I did it myself.

What other advice do I have?

I would recommend this solution. We have a long term license, and we plan to keep using it.

I would rate Informatica Data Quality a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saikat Ghosh - PeerSpot reviewer
Consulting Principal & Founder at Digital Data Consultancy
Real User
Top 5Leaderboard
Feb 4, 2021
If you have an Informatica installation already, be it IDQ or Informatica MDM, then Axon is the right choice
Pros and Cons
  • "The features that I have found most valuable are, first of all, that it comes as part of this whole bundle of Informatica tools. So if you've been implementing Informatica MDM across a business, you'd often find it comes with it. It's been thrown in as a sweetener. The adoption of it is often the challenge because as part of your MDM project, governance is seen as something beyond the MDM and is often restrictive. So this tool actually, for the first time, when you talk to data governance teams, gives a holistic view of what a data governance team can do with this tool."
  • "In terms of what could be improved, they need to create a rules repository. Business rules for the attributes that you have, keeping them in that central repository, and governance of them is something which Axon is lacking a bit. The Informatica Data Quality tool actually caters to that, so that's probably why they have not built that up in the Axon, but it is definitely something that can be built in to this product, as well."

What is most valuable?

The features that I have found most valuable are, first of all, that it comes as part of this whole bundle of Informatica tools. So if you've been implementing Informatica MDM across a business, you'd often find it comes with it. It's been thrown in as a sweetener. The adoption of it is often the challenge because as part of your MDM project, governance is seen as something beyond the MDM and is often restrictive. So this tool actually, for the first time, when you talk to data governance teams, gives a holistic view of what a data governance team can do with this tool.

Collecting a knowledge repository, creating a business glossary and visualizing the data lineage are quite fundamental as part of your data governance team's work. Once they see it in Axon, it becomes relatively easy for them to visualize what they have to do. Otherwise, it is often a challenge for them to grasp what their role is and what are they supposed to do. Informatica Axon provides that visualization which helps a lot.

What needs improvement?

In terms of what could be improved, they need to create a rules repository. Business rules for the attributes that you have, keeping them in that central repository, and governance of them is something which Axon is lacking a bit. The Informatica Data Quality tool actually caters to that, so that's probably why they have not built that up in the Axon, but it is definitely something that can be built in to this product, as well.

For how long have I used the solution?

I have been using Informatica Axon for about four years.

What do I think about the stability of the solution?

Informatica Axon is stable.

What do I think about the scalability of the solution?

Informatica Axon is scalable.

How are customer service and technical support?

I have had experience with their technical support. It is definitely there, as in it's quite robust and is a mature tool. You do get enough technical support from Infomatica while implementing it.

How was the initial setup?

The initial setup is purely straightforward.

What's my experience with pricing, setup cost, and licensing?

In terms of price, Informatica products are all a bit pricier than the rest of the market. But if you want to go for products from that stable, I think you'll have to pay a price.

What other advice do I have?

If you have an Informatica installation already, be it IDQ or Informatica MDM, then Axon is the right choice. It's a no-brainer to have Axon.

On a scale of one to ten, I would give Informatica Axon an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1491816 - PeerSpot reviewer
Senior Architect at a computer software company with 10,001+ employees
Real User
Jan 28, 2021
Delivers enterprise-strength data quality for a wide range of scenarios
Pros and Cons
  • "Seeing the data in the mapping itself is really nice."
  • "Although we are very satisfied with the design of the UI, executing tasks with it can be difficult."

What is our primary use case?

We use Data Quality for healthcare projects, and although it's not its prime purpose, we also use it to extract data. Compared to PowerCenter, it's a little easier to use — we designed the mapping ourselves. In short, we use Data Quality primarily for extraction purposes.

Within our organization, there are 10 employees using this solution.

What is most valuable?

Seeing the data in the mapping itself is really nice. We don't want to extract the data and just see the flat file. With Data Quality, we can see the data very easily.

What needs improvement?

When running a workload, we can only use the command mode. We were expecting Data Quality to offer the same type of workflow as PowerCenter.  

Although we are very satisfied with the design of the UI, executing tasks with it can be difficult.

For how long have I used the solution?

We have been using Informatica Data Quality for three years. 

What do I think about the stability of the solution?

Overall, stability-wise, it's quite good; however, we think PowerCenter is more stable.

What do I think about the scalability of the solution?

Compared to PowerCenter, Data Quality needs some improvement. When we are dealing with large amounts of data for extraction purposes, it doesn't always work out — often we experience some memory issues here and there. Scalability-wise it needs some improvement.

How are customer service and technical support?

Although the technical support is responsive, they often take a very long time to solve our issues. They are quick to solve second and third-level requests, but when it comes to first-level requests, their solutions become very vague and general and often don't bear any fruit — otherwise, they're good.

How was the initial setup?

Deployment was quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

We have a long-term license. I can't really speak about the licensing as I don't know much about it.

What other advice do I have?

I would absolutely recommend this solution to others. If you can afford it, then go for it. If it's out of your price range, then I would recommend considering an open-source solution.

overall, on a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1447446 - PeerSpot reviewer
Data Analyst at a tech services company with 201-500 employees
MSP
Nov 12, 2020
Stable with a straightforward initial setup and a good user interface
Pros and Cons
  • "The solution's initial setup is quite straightforward."
  • "There may be some types of limitations with the performance."

What is most valuable?

The user interface is good.

The solution's initial setup is quite straightforward.

What needs improvement?

I haven't had too much time with the solution. There may be much to be improved. However, I still need time with it.

There may be some types of limitations with the performance.

For how long have I used the solution?

I've been using the solution for a couple of weeks. It hasn't been too long.

What do I think about the stability of the solution?

The solution is quite stable. We do not have any issues with it crashing and there are not bugs or glitches.

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand it, it should not face any issues doing so.

I am not sure how many users are actually on the solution in our organization.

We will be continuing to use the solution.

How are customer service and technical support?

We have dealt with technical support and they are very good. We are quite satisfied with their level of service.

Which solution did I use previously and why did I switch?

We did previously use another solution.

How was the initial setup?

The initial setup is not complex. The implementation is quite straightforward, actually.

As a cloud solution, the deployment doesn't take too long.

What about the implementation team?

I handled the implementation and deployment myself.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing is for the solution.

What other advice do I have?

We're just a customer. We don't have a business relationship with Informatica.

We're using the latest version of the solution.

I'd recommend the solution to others. Overall, I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1080891 - PeerSpot reviewer
Architect at a tech services company with 501-1,000 employees
Real User
Nov 9, 2020
Offers great features; suitable for both technical and business users
Pros and Cons
  • "The solution is applicable for both technical and business users."
  • "The ability of the product to leverage the power of big data could be improved."

What is our primary use case?

Our primary use case of this solution is to improve issues of security, quality and accuracy. 
We are partners of Informatica and I'm an architect. 

What is most valuable?

In terms of Data Quality, the feature most valuable to me is that the solution is applicable for both technical and business users. I like that instead of using on-premises processing power, you can now use your on-cloud platform processing power to process the data and get a faster turnaround time. From a product perspective, everything is well done. 

What needs improvement?

I think improvements can be made regarding the ability of the product to leverage the power of big data. It would also help if we could get the software as a services product so that we feed in the requirements and it's a more customized solution. I think that would increase the adoption by customers. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

Informatica is a very stable product, I haven't had any issues with it. 

What do I think about the scalability of the solution?

It's a very scalable solution and it has all the other big data components. 

How are customer service and technical support?

We have a business partnership with Informatica and they are very responsive. 

How was the initial setup?

I've had a lot of experience with this solution so I don't have any issues with implementation. Perhaps someone from a different background or different circumstance, may face challenges but it is user friendly so it shouldn't be a problem. Implementation generally takes about six months depending on the dimensions required. This solution cannot be implemented in a day or a week.

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is definitely at the higher end and they don't provide the option of a trial version. If you look at Talend, for example, they provide a free version, so the cost of IBM and Informatica is a little high. 

What other advice do I have?

The cost of the product is high, but feature wise, it provides a whole lot of features that can easily solve your problems. I would recommend this product. 

I would rate this solution an eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1428570 - PeerSpot reviewer
Sr. MDM Architect/Principal MDM Consultant at a tech services company with 201-500 employees
Consultant
Oct 11, 2020
It is scalable and comes with good staging and hierarchical features, but its look and feel needs improvement
Pros and Cons
  • "The staging and hierarchical features are the most valuable."
  • "The staging and hierarchical features are the most valuable."
  • "Its look and feel needs improvement. It has a lousy look and feel. Informatica PIM is designed specifically for the retail industry. They need to make sure that it is also applicable to all the other industries and verticals."
  • "Its look and feel needs improvement. It has a lousy look and feel."

What is our primary use case?

We would like to centralize all our product information systems. Currently, the product information is stored in various disparate systems, and we would like to bring it to a single place.

What is most valuable?

The staging and hierarchical features are the most valuable.

What needs improvement?

Its look and feel needs improvement. It has a lousy look and feel.

Informatica PIM is designed specifically for the retail industry. They need to make sure that it is also applicable to all the other industries and verticals.

For how long have I used the solution?

I have been using Informatica PIM for almost two years.

What do I think about the stability of the solution?

It has 75% stability.

What do I think about the scalability of the solution?

It has good scalability. Because of the cloud, we are able to expand it. Sometimes, we do run into issues, but it is mostly good.

We have around 250 to 300 users with IT, business, data governance, and DQ roles.

How are customer service and technical support?

We haven't yet contacted them. 

Which solution did I use previously and why did I switch?

We used an Oracle solution. We switched to Informatica PIM because of the licensing cost.

What about the implementation team?

The initial setup was done by Informatica. We didn't face any issues.

What's my experience with pricing, setup cost, and licensing?

We switched to Informatica PIM because it was cheaper than the Oracle solution. It is cheaper initially, but they will bundle it later. This is what happens in the industry.

What other advice do I have?

I would suggest to watch out. Informatica PIM is designed specifically for the retail industry. To use it for manufacturing, you need to think twice and make sure that it satisfies your business requirements. When you are asking for a free demo from Informatica, make sure that you tell your use case and ask them to configure it in a way that suits your business use case. Otherwise, it is not going to solve your problem. 

I would rate Informatica PIM a six out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.