One of my use cases is integrating personnel data from multiple systems.
CIO at a tech services company with 1,001-5,000 employees
Stable, easy to use, and integrates well with multiple systems
Pros and Cons
- "Once you have learned Informatica, it is very easy to use."
- "The documentation could be improved."
What is our primary use case?
What is most valuable?
Once you have learned Informatica, it is very easy to use.
The feedback that I have received from team members is that they found it easy to work with.
What needs improvement?
It is very difficult to learn.
The documentation could be improved. For example, if they were to create a system like SAS Books or IBM Redbooks that includes books on how to install, and how to troubleshoot problems, then it would be great.
I would like to see a centralized dashboard that can be used to access all of the Informatica products, rather than having a set of fragmented applications. A consolidated system with everything in a single platform would make it easier for technicians, as well as when it comes to purchasing it. That would be amazing.
For how long have I used the solution?
I have been using Informatica PowerCenter for two years.
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What do I think about the stability of the solution?
This is a stable product that has been around for a long time.
What do I think about the scalability of the solution?
We have approximately eight people who use Informatica in the organization.
How are customer service and support?
The customer service is good but they can't move you through the entire installation and troubleshooting process.
Which solution did I use previously and why did I switch?
I also have experience with solutions from IBM, SAS, and other vendors.
What about the implementation team?
My IT team was responsible for the deployment. Our team has approximately 12 people and they are responsible for installation and maintenance, including upgrades.
What's my experience with pricing, setup cost, and licensing?
I consider this to be an expensive product.
What other advice do I have?
In summary, Informatica is a good product that is very difficult to learn but once you learn it, it's very easy to use. It is a product that I can recommend using.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior Data Analyst at a pharma/biotech company with 10,001+ employees
Useful flow designer functionally and highly reliable
Pros and Cons
- "The most valuable feature of Informatica PowerCenter is the flow designer functionally. It is the best out of any ETL tool. Additionally, the solution is reliable and trustable in dealing with large data sources anytime. When we're using billions of data transactions, it's smooth."
- "Informatica PowerCenter could improve on the documentation for the implementation. The documents provided are not very good for a new user."
What is our primary use case?
Informatica PowerCenter is a data extraction and data loading tool. We extract data from some sources and we load data to different source systems.
How has it helped my organization?
Improved the data integrity, data flow and data managment with consummption too made easy and ustainanble and scalable.
What is most valuable?
The most valuable feature of Informatica PowerCenter is the flow designer functionally. It is the best out of any ETL tool. Additionally, the solution is reliable and trustable in dealing with large data sources anytime. When we're using billions of data transactions, it's smooth.
What needs improvement?
Informatica PowerCenter could improve on the documentation for the implementation. The documents provided are not very good for a new user.
In a future release of Informatica PowerCenter, they should add more flexibility on re-usability options. Reusing any setup developed on Informatica PowerCenter, more options to make it reusable, exporting the setup, or importing the setup to any project folder or anywhere in Informatica PowerCenter so that we can use it as a plug-and-play option.
For how long have I used the solution?
I have used Informatica PowerCenter within the last 12 months.
What do I think about the stability of the solution?
Informatica PowerCenter is stable. We did not have any downtime.
What do I think about the scalability of the solution?
Informatica PowerCenter could improve its re-usage strategies. There is a scope of improvement in the re-usability of their applications. They could make it more user-friendly for re-usage so that we can create plug-and-play options for different setups.
We have more than 100 people using this solution in my organization.
How are customer service and support?
I have not used the support from Informatica PowerCenter.
Which solution did I use previously and why did I switch?
Oracle data integrator to Informatica because of reliability and cloud benefits.
How was the initial setup?
The initial setup of Informatica PowerCenter is of a moderate level of difficulty. The full implementation took approximately one day.
Which other solutions did I evaluate?
When evaluating other solutions we found Informatica PowerCenter to be the most stable.
We had a major banking client, and Informatica PowerCenter is the go-to option when we are dealing with any kind of banking client. It provides the stability and very trustability factor for any kind of banking client's requirements.
What other advice do I have?
This solution has provided me with all functions that I need. I recommend others to use Informatica PowerCenter if they have a decent knowledge of how data migration and data integration works. If they have good knowledge about it and if they have used any other ETL tools previously, they will find it easier to use Informatica PowerCenter.
If it is for a beginner, I would suggest they learn something about the basics of how data migration works, and then they can start using it.
I rate Informatica PowerCenter a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Informatica PowerCenter
April 2025

Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
Business Intelligence Architect at a manufacturing company with 10,001+ employees
Extraction, transformation and loading tool used for 15 years for regular ETL access and to build data marts
Pros and Cons
- "It's very easy to use it to develop mappings and workflows."
- "Informatica are very rigid when it comes to cloud migrations which discourages customers in moving their solution to the cloud."
What is our primary use case?
We use this solution for regular ETL access. All our warehouses are built through Informatica. We also use Informatica to build data marts.
What is most valuable?
It's very easy to use it to develop mappings and workflows.
What needs improvement?
Informatica are very rigid when it comes to cloud migrations which discourages customers in moving their solution to the cloud. I cannot simply move my code from on-premise to the cloud. There is a conversion process and that conversion process has to be done by Informatica. They charge a huge amount for their professional service.
Informatica is not as mature when it comes to cloud solutions and cloud connectors and still they want to charge for cloud IACS adoption. If I compare Informatica with Oracle, Oracle provide almost double the licenses when we move onto a cloud solution, regardless of what on-prem license we have. The migration is free of charge.
In a future release, we would like to have cloud connectors.
For how long have I used the solution?
We have used this solution for more than 15 years.
What do I think about the stability of the solution?
This solution is not scalable.
What do I think about the scalability of the solution?
This solution is stable.
How are customer service and support?
The customer support is not great. I would rate them a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have not previously used a different solution. We chose Informatica because we needed an enterprise solution. The problem with Informatica data capture is that it is not an end-to-end solution. We have a different automation solution called Oracle GoldenGate.
How was the initial setup?
The setup is straightforward but we have been doing it for 15 years. A good feature they offer is the backward compatibility which makes the setup seamless.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing for this solution a six out of ten. The exact pricing depends on various products that you have. We have various Informatica products and it varies from automation to automation.
What other advice do I have?
Informatica is so rigid and so we were trying to look for other partners for our entire ETL process. Modern data solutions are more cost effective and mature with the latest data basis or cloud awareness. We are going to decrease our usage of Informatica.
If you already have Informatica and plan to move to the cloud solution, then you have to evaluate other solutions based on compatibility and do a thorough cost analysis. They have been the market leaders for more than 15 to 20 years. They could use their experience to make better products for modern cloud adoption.
I would rate this solution a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Integration Architect at InfoCepts
Helpful when extracting data from multiple sources, good error handling capabilities and beneficial for our data integration tasks
Pros and Cons
- "Informatica PowerCenter provides multiple transformations in one particular toolset. You don't need to apply any coding."
- "Improvement is needed in terms of some new transformation because API integration and all those things are very critical nowadays."
What is our primary use case?
Informatica PowerCenter is basically used for data integration and ETL processing, data extraction from different heterogeneous sources, and putting that data into different relational databases.
How has it helped my organization?
PowerCenter has proven to be the most beneficial for our data integration tasks. Informatica PowerCenter provides multiple transformations in one particular toolset. You don't need to apply any coding.
Those transformations are the most valuable thing in Informatica PowerCenter, which helps to do the data integration part easily.
Error handling capability:
Error handling capability is quite good in Informatica PowerCenter because it provides a very detailed session log, which is really helpful to identify the errors.
In addition, there are KB articles, which are published by Informatica, that are really helpful. Even if you face any issues or errors, we can resolve that issue.
If the error is not at all possible to solve with Informatica PowerCenter, we can raise a case with Informatica, and their support team helps us to address that particular issue. If it is not possible to solve with that particular version, they consider it and try to solve it with the next patch or hotfix.
AI Capabilities:
Informatica PowerCenter doesn't fit into AI-related things because it's an on-premise tool, which doesn't have any significant role in the field. It is just an ETL on-premise tool.
Basically, in the AI field, Informatica PowerCenter is not going to be that impactful. Informatica has launched IICS and IDMC (Informatica Data Management Cloud). Their AI comes into the picture there, but for Informatica PowerCenter, AI doesn't come into the picture at all.
What is most valuable?
Instead of using SQL queries, Informatica PowerCenter is very helpful when extracting data from multiple sources. That is one of the valuable things.
Other than that, we can do multiple transformations in Informatica PowerCenter.
For data integration tasks, Informatica PowerCenter provides multiple transformations in one toolset. You don't need to apply coding or other things. The transformations are the most valuable thing in Informatica PowerCenter, which helps to do the data integration part easily.
What needs improvement?
I have had performance issues with this product. When I deal with very large amounts of data, performance issues arise.
Improvement is needed in terms of some new transformation because API integration and all those things are very critical nowadays. Some level of transformation, new transformation, if they introduce that, would be helpful, other than that, the performance and scalability related things that they need to improve.
If they are launching another Informatica PowerCenter with a new version, I'm not sure about it because they are promoting IDMC, they are not promoting Informatica PowerCenter.
For how long have I used the solution?
I've been working in Informatica PowerCenter for around eight plus years.
What do I think about the scalability of the solution?
It is an on-premise environment, so it's not as scalable as compared to Informatica Cloud.
There are around ten-plus developers and around four administrators using this product.
The approximate volume of data we process varies from project to project; on average, it is eight to nine gigabytes of data.
Which solution did I use previously and why did I switch?
I have experience in Informatica Cloud, IDMC (Informatica Data Management Cloud), Azure Data Factory, and a little bit of Fivetran.
Informatica PowerCenter is a very robust tool. You can implement any kind of complex business logic with it. However, Informatica PowerCenter is a very traditional ETL tool that came into the market very early in the 2000s. They have a very good hold on the market and are able to handle all the complex data problems and business data integration use cases.
Whereas, other tools that came new into the market are less complicated to learn, execute, and create data pipelines. But sometimes, I feel that if some complex business problems arise, then we need to jump into the coding part. And there are not as many transformations available.
How was the initial setup?
The initial setup is not at all easy. Setting up PowerCenter is not at all easy, especially when you are installing your server on Linux machines. It's very complicated, especially the upgrade part, if it is a multi-node cluster environment with high availability.
What other advice do I have?
I would recommend using it. But currently all things are moving to the cloud. Informatica PowerCenter is a little bit lagging behind, and now everybody is moving to the cloud.
So, Informatica itself is promoting the use of IDMC and cloud instead of Informatica PowerCenter. But some clients, like banking and pharmaceutical clients, still prefer traditional on-premises ETL tools. So, in that case Informatica PowerCenter is definitely one of the best and unbeatable tools for enterprises.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Associate Manager at Accenture
An ETL tool for data warehouse purposes that needs to improve its unstructured data handling part
Pros and Cons
- "Informatica PowerCenter has good user feedback. The developers can easily make mappings in the solution."
- "Unstructured data handling is an important area with a shortcoming that needs improvement in the solution."
What is our primary use case?
Our company uses Informatica PowerCenter as an ETL tool for data warehouse purposes.
What is most valuable?
Informatica PowerCenter has good user feedback. The developers can easily make mappings in the solution.
What needs improvement?
Informatica PowerCenter can improve its unstructured data handling part. Unstructured data handling is an important area with a shortcoming that needs improvement in the solution.
For how long have I used the solution?
I have been using Informatica PowerCenter for fourteen years. Also, I am using the solution's latest version. My company has a partnership with Informatica.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution around an eight out of ten.
What do I think about the scalability of the solution?
In my team, around 15 people, that includes engineers and developers, use the solution.
Scalability-wise, I rate the solution around a seven out of ten.
How are customer service and support?
Informatica PowerCenter's technical support is responsive. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have previously used Datastage, an IBM product, the support for which was not proper. Informatica had the provision for moving to the cloud.
How was the initial setup?
The solution is deployed on the public cloud by Azure.
The solution does not require any installation to be done at my end.
What's my experience with pricing, setup cost, and licensing?
Since the solution's cost is higher, I rate the pricing as a five out of ten.
There are no extra expenses in addition to licensing costs.
What other advice do I have?
Currently, we moved to IICS.
Two engineers are needed for the maintenance of the solution.
I would recommend the solution to those planning to use it.
Nowadays, better products are coming into the market. If you ask something from five years ago, I would say it was fine back then. Better products are available at a cheaper cost, so the competition is high for Informatica.
Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
Assistant Manager at a insurance company with 10,001+ employees
Stable solution with a good technical support service
Pros and Cons
- "It is an excellent ETL tool."
- "They should release new versions for the solution's on-premises setup."
What is our primary use case?
We use the solution to extract and transform data from various sources into databases. Further, it helps us optimize data using Tableau dashboard to make business decisions.
How has it helped my organization?
The solution has proved to be an excellent ETL tool for our organization. It is also easier for our higher management to get an overview of the backend activity.
What is most valuable?
The solution's most valuable feature is its support service. The support team efficiently resolves any technical issues.
What needs improvement?
They should release new versions for the solution's on-premises setup. It is challenging for us to switch to on-cloud immediately.
For how long have I used the solution?
We have been using the solution for more than eight years.
What do I think about the stability of the solution?
It is a very stable solution. We haven't come across any significant stability-related issues with it.
What do I think about the scalability of the solution?
It is a scalable solution. But its licenses are costlier compared to cloud infrastructure.
How are customer service and support?
The solution's support service is excellent.
How was the initial setup?
The solution is straightforward to install and configure. The duration of the deployment depends on the project. In some cases, it takes time to procure machines. Once we get the devices, developing the required environment takes another three to four days. In scenarios where we have to build the solution in labs, installation takes around six to seven hours. Also, it requires maintenance at a repository level.
What about the implementation team?
The teams required for deployment depend upon the use cases and specific requirements. We need multiple vendor teams to complete the process if we have various sources and databases to work with.
What's my experience with pricing, setup cost, and licensing?
The solution's licensing is expensive in terms of scaling.
What other advice do I have?
I advise others to consider the licensing part of the solution before making the purchase decision. If they have no cost-related issues, then it is the best tool. I rate it as a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Analytics Insights - Manager at a consultancy with 10,001+ employees
A good ETL tool that is easy to expand and fairly straightforward to set up
Pros and Cons
- "We can scale the product."
- "If we could have the option of performance improvement within Informatica, and if it could have more features, that would be ideal."
What is our primary use case?
The solution is basically used for anything and everything that we process, for example, from the SQL Server, from other application sources like Oracle, from Flatfiles, or loading into these kinds of sources. We use it for pretty much everything.
What is most valuable?
It's the best ETL tool that one can have.
The initial setup is easy.
It's stable.
We can scale the product.
Support has been helpful in the past.
What needs improvement?
If we could have the option of performance improvement within Informatica, and if it could have more features, that would be ideal. For example, we have a DTM buffer, and sometimes we face issues where we are creating the cache in Informatica, and it keeps on adding onto that particular directory. Even though we deploy code to remove that cache, somehow Informatica DTM does not remove the cache, and it keeps on piling up, filling up the whole server unless we manually remove that.
There are some functionalities in Informatica, however, after some time, they stopped working. That has been an issue that has added up to operational costs. If we could have the consistent working of all the functionalities that Informatica offers, not just during the start of the project or for around six months, that would be ideal. We find that it stops working due to some issue, due to some process not getting started or getting in a hung state.
From 10.1, to 10.1.1, to 10.5.1, there is a feature in the expression transformation where users have the option to evaluate the expression. It works only when you do not have variables in that, yet only some values (hard-coded values). For example, if you have column one and column two and put in column three, then when you evaluate the expression, and you only get column one plus column two, and it even does not work. It says you can't pass the variables, pass the values, and then that feature that was introduced is of no use.
For how long have I used the solution?
I've used the solution for almost 14 years.
What do I think about the stability of the solution?
The solution is stable and reliable. I'd rate it 9.5 out of ten in terms of stability. There are no bugs or glitches.
What do I think about the scalability of the solution?
The solution is scalable. However, it depends on the server.
You can scale unless the server on which it is hosted does not have enough resources to handle the additional load.
In our organization, most developers are on the product. There are around 50 people at least using it.
How are customer service and support?
I have not used technical support yet in this organization. That said, in my prior organizations, I have. When we had a new tool, for example, we had OneConnect for an SAP Field Glass Connector and we were not sure how to connect to it. Therefore, we had some connectivity-related questions that we were not able to explore on our own since there wasn't much online expertise available. We had to reach out. All questions were addressed and answered by Informatica.
The level of assistance we received was as expected. We were happy with their response time and their answers provided solutions to our questions.
How was the initial setup?
The initial setup takes time sometimes. It can take around two days if you have a prior code. That said, if you are starting it from scratch, then more than four hours, so it is easy - if someone has experience in it, of course, and the proper manual to follow.
What's my experience with pricing, setup cost, and licensing?
I don't recall the exact cost o the solution. That said, it is one of the costliest products that one can have. They are costly ETL products. When it comes to Oracle, we have cheaper options since Oracle provides its ODI fee of cost if someone buys any of their modules for business intelligence. That is something that Informatica does not have.
Still, if you have large data volumes and you do not want to be at risk for your daily loads, then it is worth the money.
What other advice do I have?
I'm an end-user.
I'd advise new users to go through proper training and get at least one to two years of proper work experience in it before they actually go to customers to suggest its implementation - especially if they will be the primary point of contact.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good ETL features, offers transformation simplicity, and has good support
Pros and Cons
- "It has good standard features for ETL development."
- "This product is going to decommission in the next couple of years."
What is our primary use case?
I'm using it in my company, in the sense that some of our clients use it as their tool for their day-to-day development.
What is most valuable?
It has good standard features for ETL development. I mostly like the transformation simplicity, which is very good. It has common features that are very similar to all similar tools.
It is stable and reliable.
Technical support is good.
What needs improvement?
This product is going to decommission in the next couple of years. Therefore, I don't have anything specific to say something has to be improved.
The pricing is pretty high.
For how long have I used the solution?
I've worked with the solution for more than eight years.
What do I think about the stability of the solution?
The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
Scalability is limited since it's on-premise. PowerCenter is mostly implemented on-premises only, so it's all based on how we configure it, the number of nodes, et cetera. Few people can even deploy it in the cloud VMs, where they can scale up and scale down in the background. For Informatica, the license is based on the number of cores. You have to scale within the number of cores only.
We have more than ten people working on the solution currently.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I have used other solutions in the past. For example, I've used SSIS, Talend, and SnapLogic.
It's a use-case question, which solution would make the most sense. We cannot say straight away which will fit in, or which is the best product. However, both PowerCenter and SnapLogic are very good compared to SSIS and Talend.
How was the initial setup?
The initial setup has a moderate level of difficulty.
If it is a simple first-time implementation, no one will face issues. However, when people keep upgrading from one version to another, there can be some compatibility issues. It all depends on how you write the code. For example, a few of the code migrations when we were upgrading did or did not work, and that's where we faced some challenges.
What's my experience with pricing, setup cost, and licensing?
The product can be costly. Price can change according to negotiations, so it may be a bit flexible. However, a basic setup can be from $100,000 and up annually.
What other advice do I have?
I'm not a partner or reseller.
I've worked with various versions, from 8.6 to 10.1.
PowerCenter is going to be decommissioned by 2025. Already, people have started migrating from PowerCenter to Informatica Cloud.
It may be better not to implement that right away. It is better to go straight away with Informatica Cloud or any other tool like SnapLogic. Even Informatica Cloud has some issues in terms of migrating PowerCenter to Informatica Cloud. At this point, however, every solution gives similar output. Regarding cost, you can go with some other tools like SnapLogic that may be less expensive.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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