We use Informatica PowerCenter to extract the data from legacy products and load it into new applications. We're using it for this purpose only. Apart from that, we use the Data Quality tool for data quality issues. We use this solution to extract and load.
Senior Architect at a computer software company with 10,001+ employees
A high-performance enterprise data integration solution with a useful automated scheduling feature
Pros and Cons
- "I like the automated scheduling feature."
- "Support could be better."
What is our primary use case?
What is most valuable?
I like the automated scheduling feature. Suppose we want to automate data anonymization, we have tools within PowerCenter for that. In terms of the capability of data loading features, Informatica products are better.
What needs improvement?
Support could be better. Technical support's friendly, but we should be able to get responses from them more quickly.
What do I think about the stability of the solution?
We found PowerCenter to be stable. When comparing the tools within the Informatica PowerCenter and IDQ, we felt that PowerCenter was more stable for data quality and extraction purposes. Through the command mode, we can do many things for loading purposes, and for all that, PowerCenter is better.
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What do I think about the scalability of the solution?
Informatica PowerCenter is highly scalable. Whether it's 4000 records, one million records, or ten million records, we did all these use cases, and it was fine.
How are customer service and support?
Technical support is fine, but we got some delayed responses or didn't get proper responses in certain cases. But overall, it's okay.
Which solution did I use previously and why did I switch?
We have used some other tools, but we found this solution when we had a huge dataset. We felt that PowerCenter was capable of doing the extraction and loading better than other products. We were also using Microsoft SQL Server DTS in the previous year.
How was the initial setup?
It's easy for me to install Informatica. But for configuration and domain creation with multiple nodes, it will take time. If you have to do it multiple times, it'll take even more time.
For a simple installation, it's straightforward. Otherwise, it will take three to four hours for multiple nodes under multiple services. For example, if you're doing it for only an integration service, it's very simple. But for our data integration service and other services, it will take more time.
What about the implementation team?
I implemented this solution by myself.
What other advice do I have?
I would recommend it to potential users.
On a scale from one to ten, I would give Informatica PowerCenter an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Simple to set up, stable, scalable, simple to manage and debug
Pros and Cons
- "It's a complete package, which is why we use this solution."
- "There is some room for improvement in terms of pricing."
What is our primary use case?
I have worked with Informatica PowerCenter in different companies for different projects.
We use Informatica PowerCenter for ETL. We need it for our data integration project.
What is most valuable?
It's quite suitable for our needs.
It's a complete package, which is why we use this solution.
We have not had any issues with this solution.
What needs improvement?
There is some room for improvement in terms of pricing.
For how long have I used the solution?
I have been working with Informatica PowerCenter for four years.
What do I think about the stability of the solution?
Informatica PowerCenter is a stable solution.
What do I think about the scalability of the solution?
Informatica PowerCenter is a scalable product.
How are customer service and support?
We haven't encountered any problems that would require assistance from the technical support team.
We did however contact technical support about pricing for the implementation of the site.
Which solution did I use previously and why did I switch?
I have been working on ODI (Oracle Data Integrator), but we prefer Informatica.
How was the initial setup?
The initial setup is quite easy. It is easy to handle and debug as well.
Normally, it doesn't take long, but it depends on the issues we face.
What's my experience with pricing, setup cost, and licensing?
I was unable to locate any pricing information on the website. I made an appointment to meet with a representative through the internet.
According to what I've heard and read on various blogs, it's quite expensive when compared to similar competitive products.
Based on what I've read, I believe the price can be customized.
What other advice do I have?
There are several products, but we recommend using this solution.
I would rate Informatica PowerCenter an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Informatica PowerCenter
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Director of Innovation & Development Department at a tech services company with 51-200 employees
Good user interface and the most user-friendly of all data integration tools
Pros and Cons
- "Technical support is great. It's one of the reasons we really like them. When you compare support from IBM and support from Informatica, Informatica is much better."
- "Now they are migrating to a new version, and they have something that is called Informatica Developer. Previously, they just had PowerCenter. Now, when they move everything to Informatica Developer it's not as good or stable like it was when it was PowerCenter, though it has some nice features. This Developer tool could be better."
What is most valuable?
The solution has the best user interface and it's the most user-friendly of all data integration tools.
What needs improvement?
Now they are migrating to a new version, and they have something that is called Informatica Developer. Previously, they just had PowerCenter. Now, when they move everything to Informatica Developer it's not as good or stable like it was when it was PowerCenter, though it has some nice features.
I would like the solution to offer better metadata management.
For how long have I used the solution?
I've been using the solution for more than 10 years.
What do I think about the stability of the solution?
The solution is really stable.
What do I think about the scalability of the solution?
For scalability, all you have to do is buy licenses for more cores, so it's about licensing. If you want to add more CPU cores you have to pay more licensing. All of the providers of ETL tools have different licensing models, and it's something that is typical. So, if you have to process more data then you have to pay for more licenses. That's natural.
We have about 50 users and they're developers and consultants.
How are customer service and technical support?
Technical support is great. It's one of the reasons we really like them. When you compare support from IBM and support from Informatica. Informatica is much better.
How was the initial setup?
Initial setup is very easy. It's straightforward. They have really good manuals. They have a great installation manual. They have user manuals as well, so you just have to follow instructions. Everything is fine.
What about the implementation team?
Usually, we have system administrators do the implementation.
What's my experience with pricing, setup cost, and licensing?
Price-wise, it's more expensive than SSIS, but it's a better tool, so it has more features. Licensing is on a yearly basis.
Which other solutions did I evaluate?
We looked at IBM DataStage, Microsoft SSIS, and Oracle Data Integrator.
What other advice do I have?
We have some projects on call. I work for a professional services company, so we have different clients that have different types of infrastructure. For us in our region, most of the clients have an on-premise infrastructure. Usually, we have on-premise deployments.
I would recommend this solution to others.
I would rate this solution nine out of ten. It's almost perfect.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Integration developer at a tech services company with 10,001+ employees
Easy to code, provides Data Integration and Data Quality solutions
Pros and Cons
- "Good product if you are trying implement data quality, data integration, and data management projects."
- "There can be scalability issues. Huge amounts of data ingestion will impact performance."
- "We had stability issues, mostly with JVM size."
How has it helped my organization?
We are trying to implement both Finance and Operations modernization with the help of Informatica. This tool is mainly used in data ingestion, where we bring different sources into a Hadoop environment.
What is most valuable?
- Big Data connectivity, Data Integration solutions, and Data Quality solutions.
- Easy to code and understand solutions in Informatica.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Yes, we had stability issues, mostly with JVM size.
What do I think about the scalability of the solution?
Yes, there can be scalability issues. Huge amounts of data ingestion will impact performance.
How is customer service and technical support?
I rate tech support seven out of 10.
How was the initial setup?
Straightforward.
Which other solutions did I evaluate?
There are a lot of other data integration tools available in the market. Based on our needs we have to choose which is applicable: Talend, SSIS, Ab Initio, DataStage, ODI (Oracle Data Integrator).
What other advice do I have?
Good product if you are trying implement data quality, data integration, and data management projects.
We have a good relationship with the vendor. We get notifications related to new products for user validation and beta release. We have given user experience feedback for Operational Insights tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Director at a consultancy with 1,001-5,000 employees
Good performance with easy to use interface; good documentation provided
Pros and Cons
- "Good interface, reasonable documentation."
- "Lacks ability to calculate cost of the product."
What is our primary use case?
Our primary use case of this solution is for building data warehouses for clients with data visualization tools. We need to pull data from other sources so we use Informatica as the ETL. The solution is generally deployed on-prem but sometimes on cloud.
What is most valuable?
The solution provides good performance with an easy to use interface and reasonable documentation.
What needs improvement?
One of the things that I found lacking is that there should be some sort of a calculator where you can input your requirements regarding the number of data switches required, number of users, and the number of data switches in order to get a general idea of cost. It would save me time rather than having to run to the company to get the information.
What do I think about the stability of the solution?
The solution is stabl.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
I haven't had any issues with technical support.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution.
What other advice do I have?
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DW Admin at a hospitality company with 1,001-5,000 employees
It collects business information for centralized reporting and analytics.
Pros and Cons
- "Once you figure it out, it is a powerful and simple ETL tool. Its stability has been very satisfactory."
- "The UI is outdated and old-fashioned, at least in our current version. Also, we have experienced some stability issues with the Workflow Monitor application."
What is most valuable?
Once you figure it out, it is a powerful and simple ETL tool. Its stability has been very satisfactory.
How has it helped my organization?
Like any other ETL tool, it collects business information for centralized reporting and analytics.
What needs improvement?
The UI is outdated and old-fashioned, at least in our current version. Also, we have experienced some stability issues with the Workflow Monitor application.
For how long have I used the solution?
Our company has used it since 2002, I started using it in 2009.
What do I think about the stability of the solution?
The integration service itself is very stable. The applications suffer from minor stability problems.
What do I think about the scalability of the solution?
The product scales very well, beyond our needs.
How are customer service and technical support?
The technical support team is eager to help but the problems that we have faced were usually too complex. However, there has always been a workaround.
Which solution did I use previously and why did I switch?
Our company has always used this solution.
How was the initial setup?
I was personally not involved with the initial setup, but from what I have heard, it was fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
We have found the pricing very cost-effective. The licensing is CPU and data source-based.
In the new version, it is supposed to allow a variety of data sources with the standard license.
Which other solutions did I evaluate?
I was not involved with choosing the product.
What other advice do I have?
Choose the right tool for the right job.
For the purpose that this product was designed, I believe it is still the best in the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Data Analytics at a tech services company with 10,001+ employees
Costly yet Effective & Efficient tool for moderate sized DW projects. Performance issues with very large data volumes
Informatica has grown steadily in the data integration domain, ranking in the leaders quadrant of Gartner's analysis. It has been largely in pace with industry demands, serving a large set of requirements through various products. Not surprisingly, Informatica as a Data Integration platform is ahead of many competitors in the domain, with collective force of a product suite strengthening it's position as a leading Data Integration platform.
Here's my assessment of Informatica PowerCenter suite:
- Ease of Development is HIGH. Intuitive GUI, along with drag & connect features, bode well for developers when pressed against stringent timelines.
- Component Architecture, based on SOA, smoothens scalability and flexibility.
- Ease of Integration with nearly all market leading products and application standards, for both Source & Target. Like XML, RDBMS, Message Queues, Flat File, SAP, TIBCO, Mainframe etc.
- Seamless integration with many widely used components: shell scripts in UNIX, Stored Procedures, FTP, VSAM, Salesforce.com, Control-M, Maestro, Autosys etc.
- Enables Real Time integration and Change Data Capture.
- Well organized Community Support, Partner support and documentation.
- People availability with relevant skill level for development is comparatively easier.
- License cost is reasonably HIGH.
- Performs well for DWH of up to Moderate data volumes. When data volume grow beyond millions records per day/ week, performance degrades severely.
- Product release cycle is stiff, with frequent upgrades must to maintain relevant support level. Upgrade cost for Data Integration tool is rather tightly budgeted and hence, a challenging ordeal for Infrastructure, Development and Stakeholders.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Quality and Conversion with 1,001-5,000 employees
As ETL tools in general, it does not include a good data reporting feature.
What is most valuable?
- The possibility to create a data profiling mapping automatically from any imported source.
- The client installation includes a macro that can be imported into Excel. This will contains standard documents for technical design and documentation in general. The technical design developed in Excel can be directly imported into Powercenter using Powercenter Repository Manager and the corresponding mapping is automatically created. This can save a lot of development time for simple or not very complex mappings. This feature is called Mapping Analyst for Excel.
- The default error handling, automatically created, is quite good for those architectures that don't have a proper one or a budget for a custom one.
What needs improvement?
As all ETL tools in general, it does not include a good data reporting feature.
Another one is the component called "Union" which includes some bugs:
- Adding new groups, the field-names are lost
- Adding new fields, the field type should be reset for all fields in the "Union" or the mapping validation will fail.
There is no possibility of handle non matching records in a "joiner" as in DataStage.
For how long have I used the solution?
4-5 years, different versions.
What was my experience with deployment of the solution?
No
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
Which solution did I use previously and why did I switch?
I used other tools like IBM DataStage. The final decision is made by my clients but what I see is that clients using DB2 prefer to use DataStage over Informatica as both (DB2 and DataStage) are IBM products.
How was the initial setup?
Very straightforward.
What about the implementation team?
In-house
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Learn More: Questions:
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Strictly based on my experience with Informatica and DataStage, I find Informatica PowerCenter sufficiently advanced in ETL capability terms. As Informatica proclaims to be leader in data integration, the tool inherently is not designed for reporting requirements. However, it still provides one the best metadata schema, to monitor and report the performance of ETL processes.
Informatica was among the 1st to provide database driven metadata access, providing ease of query-ing & reporting on ETL processes.
With SOA driven architecture and Big data integration in new versions, Informatica continue to maintain lead among choice of ETL platforms.
However, pricing and very large volume (billions of records) processing may be major consideration while planning and deciding about usage of Informatica.