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reviewer2116809 - PeerSpot reviewer
Solution Design Expert at a pharma/biotech company with 10,001+ employees
Real User
Mar 16, 2023
Reliable with good features and helpful support
Pros and Cons
  • "The setup is very simple."
  • "The solution does not scale."

What is our primary use case?

Our company has requirements to move from legacy systems to new cloud systems. This helps migrate the data. We have complex logic and integrations on some of the systems, and Informatica makes migrations possible.

What is most valuable?

The cloud version is very useful.

The features provided are great.

It is stable and reliable.

Technical support is quite helpful.

The setup is very simple. 

What needs improvement?

There are a lot of cloud connectors missing on the on-premises. These do exist on the cloud, however.

We'd like better integrations with ServiceNow and Splunk. It's not so integrated with the infrastructure. We need more compatibility and more detailed information on operational insights. 

The solution does not scale.

For how long have I used the solution?

I've used the solution for more than ten years. 

Buyer's Guide
Informatica PowerCenter
March 2026
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is great. There are no bugs or glitches. I'd rate it nine out of ten. It is extremely reliable. 

What do I think about the scalability of the solution?

PowerCenter is not scalable, however, the cloud is very scalable. 

We have 100 developers on the solution. 

How are customer service and support?

Technical support is very helpful. We are very satisfied with the assistance we get.

Which solution did I use previously and why did I switch?

I have previously used several other tools. However, PowerCenter is very stable. 

How was the initial setup?

PowerCenter is very easy to install. I'm not sure about the cloud deployment, however. 

The deployment and configuration might take about three hours. 

If the environment is small, you only need one or two people for deployment and maintenance; however, if the environment is bigger, you likely will need more. 

What about the implementation team?

We did not need any help from a third party. We have teams that can install the solution in-house. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the details of licensing, however, we pay for the license yearly. 

What other advice do I have?

I am a customer and end-user.

I'm not sure if I would recommend PoerCenter. However, I would definitely recommend the cloud.

I'd rate the solution eight out of ten. Unfortunately, it doesn't scale and lacks some cloud connectivity.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2042916 - PeerSpot reviewer
Analytics Insights - Manager at a consultancy with 10,001+ employees
Real User
Dec 21, 2022
A good ETL tool that is easy to expand and fairly straightforward to set up
Pros and Cons
  • "We can scale the product."
  • "If we could have the option of performance improvement within Informatica, and if it could have more features, that would be ideal."

What is our primary use case?

The solution is basically used for anything and everything that we process, for example, from the SQL Server, from other application sources like Oracle, from Flatfiles, or loading into these kinds of sources. We use it for pretty much everything.

What is most valuable?

It's the best ETL tool that one can have.

The initial setup is easy.

It's stable.

We can scale the product.

Support has been helpful in the past.

What needs improvement?

If we could have the option of performance improvement within Informatica, and if it could have more features, that would be ideal. For example, we have a DTM buffer, and sometimes we face issues where we are creating the cache in Informatica, and it keeps on adding onto that particular directory. Even though we deploy code to remove that cache, somehow Informatica DTM does not remove the cache, and it keeps on piling up, filling up the whole server unless we manually remove that.

There are some functionalities in Informatica, however, after some time, they stopped working. That has been an issue that has added up to operational costs. If we could have the consistent working of all the functionalities that Informatica offers, not just during the start of the project or for around six months, that would be ideal. We find that it stops working due to some issue, due to some process not getting started or getting in a hung state.  

From 10.1, to 10.1.1, to 10.5.1, there is a feature in the expression transformation where users have the option to evaluate the expression. It works only when you do not have variables in that, yet only some values (hard-coded values). For example, if you have column one and column two and put in column three, then when you evaluate the expression, and you only get column one plus column two, and it even does not work. It says you can't pass the variables, pass the values, and then that feature that was introduced is of no use. 

For how long have I used the solution?

I've used the solution for almost 14 years. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it 9.5 out of ten in terms of stability. There are no bugs or glitches.

What do I think about the scalability of the solution?

The solution is scalable. However, it depends on the server. 

You can scale unless the server on which it is hosted does not have enough resources to handle the additional load.

In our organization, most developers are on the product. There are around 50 people at least using it. 

How are customer service and support?

I have not used technical support yet in this organization. That said, in my prior organizations, I have. When we had a new tool, for example, we had OneConnect for an SAP Field Glass Connector and we were not sure how to connect to it. Therefore, we had some connectivity-related questions that we were not able to explore on our own since there wasn't much online expertise available. We had to reach out. All questions were addressed and answered by Informatica.

The level of assistance we received was as expected. We were happy with their response time and their answers provided solutions to our questions.

How was the initial setup?

The initial setup takes time sometimes. It can take around two days if you have a prior code. That said, if you are starting it from scratch, then more than four hours, so it is easy - if someone has experience in it, of course, and the proper manual to follow.

What's my experience with pricing, setup cost, and licensing?

I don't recall the exact cost o the solution. That said, it is one of the costliest products that one can have. They are costly ETL products. When it comes to Oracle, we have cheaper options since Oracle provides its ODI fee of cost if someone buys any of their modules for business intelligence. That is something that Informatica does not have.

Still, if you have large data volumes and you do not want to be at risk for your daily loads, then it is worth the money.

What other advice do I have?

I'm an end-user.

I'd advise new users to go through proper training and get at least one to two years of proper work experience in it before they actually go to customers to suggest its implementation - especially if they will be the primary point of contact.

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica PowerCenter
March 2026
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Enterprise application architect at Ministry of Health
Real User
Nov 24, 2022
Great features, good monitoring, and helpful integration capabilities
Pros and Cons
  • "It has very good monitoring and process monitoring."
  • "The licensing is difficult."

What is our primary use case?

The product is primarily used for building the data warehouse as an ETL tool for our hospital.

What is most valuable?

In general, it is a great tool. 

The initial setup is not very complex. 

There are many features available. It has very rich transformation tools. You can have union integration. There are many kinds of set operators, aggregators, and plate operators. 

Graphically you can define a lot, and you can also inject variables too. If you define one transformation, you can replicate it with several sources. 

It has very good monitoring and process monitoring. 

There is an excellent scheduler. 

The integration capabilities are pretty good. 

We've found the solution to be very stable. 

It's a product that scales well.

What needs improvement?

It doesn't have the change data capture feature. That's why we have been exploring some alternatives.

The licensing is difficult. It prevents us from accessing all of the features.

Since I haven't used the latest version, it's hard to comment on what needs to be added. 

For how long have I used the solution?

I've been using the solution for more than ten years. 

What do I think about the stability of the solution?

It's a stable product. I'd rate the stability at five out of five. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

You can easily scale the solution if you need to.

I'd rate the ability to scale 4.5 out of five. 

We have around 100 or more sources using the solution. 

How are customer service and support?

We don't really use technical support. However, we did initially find it quite good. 

Which solution did I use previously and why did I switch?

We did not previously use another solution. 

How was the initial setup?

The solution is pretty straightforward to set up. It is not complex.

We got some training on the transformations and the ETL process itself; however, the implementation of the things was done by then. The strategy was to have teamwork on the building and accumulating data from the hospitals and then build a data warehouse around it. 

The full deployment took two months for us. We had two engineers working on the implementation. 

Our team handles the maintenance. One or two people are handling it. Other than running some interim tasks, everything is scheduled, and then some operational monitoring is required. Otherwise, there are no other maintenance jobs to worry about.

What about the implementation team?

The deployment was handled in-house. We did not need any installation help from integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

Licensing is frustrating as you have to pay for some additional features. It would be ideal if it were all under one cost.

We usually have a license that lasts a year or two.

We do not pay for technical support. You have to pay for it separately every year.

Which other solutions did I evaluate?

At the time, around ten years ago, we compared the product with the Oracle Data Warehouse builder, however, PowerCenter was a much better tool.

Many of its current competitors came into the picture after we installed this tool.

What other advice do I have?

We're end-users.

We are not using the latest version of the solution. We are using one of the previous versions. It's around version 10. I don't know the EMEA number.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Manager at Agriitex
Real User
Nov 9, 2022
Good ETL features, offers transformation simplicity, and has good support
Pros and Cons
  • "It has good standard features for ETL development."
  • "This product is going to decommission in the next couple of years."

What is our primary use case?

I'm using it in my company, in the sense that some of our clients use it as their tool for their day-to-day development.

What is most valuable?

It has good standard features for ETL development. I mostly like the transformation simplicity, which is very good. It has common features that are very similar to all similar tools.

It is stable and reliable. 

Technical support is good.

What needs improvement?

This product is going to decommission in the next couple of years. Therefore, I don't have anything specific to say something has to be improved.

The pricing is pretty high.

For how long have I used the solution?

I've worked with the solution for more than eight years. 

What do I think about the stability of the solution?

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

Scalability is limited since it's on-premise. PowerCenter is mostly implemented on-premises only, so it's all based on how we configure it, the number of nodes, et cetera. Few people can even deploy it in the cloud VMs, where they can scale up and scale down in the background. For Informatica, the license is based on the number of cores. You have to scale within the number of cores only.

We have more than ten people working on the solution currently.

How are customer service and support?

The technical support is very good. 

Which solution did I use previously and why did I switch?

I have used other solutions in the past. For example, I've used SSIS, Talend, and SnapLogic.

It's a use-case question, which solution would make the most sense. We cannot say straight away which will fit in, or which is the best product. However, both PowerCenter and SnapLogic are very good compared to SSIS and Talend.

How was the initial setup?

The initial setup has a moderate level of difficulty.

If it is a simple first-time implementation, no one will face issues. However, when people keep upgrading from one version to another, there can be some compatibility issues. It all depends on how you write the code. For example, a few of the code migrations when we were upgrading did or did not work, and that's where we faced some challenges.

What's my experience with pricing, setup cost, and licensing?

The product can be costly. Price can change according to negotiations, so it may be a bit flexible. However, a basic setup can be from $100,000 and up annually.

What other advice do I have?

I'm not a partner or reseller.

I've worked with various versions, from 8.6 to 10.1.

PowerCenter is going to be decommissioned by 2025. Already, people have started migrating from PowerCenter to Informatica Cloud. 

It may be better not to implement that right away. It is better to go straight away with Informatica Cloud or any other tool like SnapLogic. Even Informatica Cloud has some issues in terms of migrating PowerCenter to Informatica Cloud. At this point, however, every solution gives similar output. Regarding cost, you can go with some other tools like SnapLogic that may be less expensive.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1342140 - PeerSpot reviewer
Business Intelligence Architect at a manufacturing company with 10,001+ employees
Real User
Sep 17, 2022
Extraction, transformation and loading tool used for 15 years for regular ETL access and to build data marts
Pros and Cons
  • "It's very easy to use it to develop mappings and workflows."
  • "Informatica are very rigid when it comes to cloud migrations which discourages customers in moving their solution to the cloud."

What is our primary use case?

We use this solution for regular ETL access. All our warehouses are built through Informatica. We also use Informatica to build data marts.

What is most valuable?

It's very easy to use it to develop mappings and workflows.

What needs improvement?

Informatica are very rigid when it comes to cloud migrations which discourages customers in moving their solution to the cloud. I cannot simply move my code from on-premise to the cloud. There is a conversion process and that conversion process has to be done by Informatica. They charge a huge amount for their professional service. 

Informatica is not as mature when it comes to cloud solutions and cloud connectors and still they want to charge for cloud IACS adoption. If I compare Informatica with Oracle, Oracle provide almost double the licenses when we move onto a cloud solution, regardless of what on-prem license we have. The migration is free of charge.

In a future release, we would like to have cloud connectors.

For how long have I used the solution?

We have used this solution for more than 15 years.

What do I think about the stability of the solution?

This solution is not scalable.

What do I think about the scalability of the solution?

This solution is stable.

How are customer service and support?

The customer support is not great. I would rate them a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have not previously used a different solution. We chose Informatica because we needed an enterprise solution. The problem with Informatica data capture is that it is not an end-to-end solution. We have a different automation solution called Oracle GoldenGate. 

How was the initial setup?

The setup is straightforward but we have been doing it for 15 years. A good feature they offer is the backward compatibility which makes the setup seamless.

What about the implementation team?

We did it in-house. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing for this solution a six out of ten. The exact pricing depends on various products that you have. We have various Informatica products and it varies from automation to automation.

What other advice do I have?

Informatica is so rigid and so we were trying to look for other partners for our entire ETL process. Modern data solutions are more cost effective and mature with the latest data basis or cloud awareness. We are going to decrease our usage of Informatica.

If you already have Informatica and plan to move to the cloud solution, then you have to evaluate other solutions based on compatibility and do a thorough cost analysis. They have been the market leaders for more than 15 to 20 years. They could use their experience to make better products for modern cloud adoption. 

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hari Kathireshan - PeerSpot reviewer
Sr PHP Developer at GE
Real User
Sep 15, 2022
A solution that performs well with high volume loads, but should have more guidance and documentation
Pros and Cons
  • "I would recommend that others considering the solution go ahead and use it for any batch and high volume loads with complex transactions."
  • "In terms of performance improvement and tuning, there should be a bit more guidance and documentation."

What is our primary use case?

I use this solution for everything from real-time processing to complex, high-volume batch workflows. 

What needs improvement?

In terms of performance improvement and tuning, there should be a bit more guidance and documentation. I would also like to see improvement on some of the installation, especially to the adapters. The setup for the SAP adapters is a bit complex.

For how long have I used the solution?

I have been using this solution for the past eight years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. Around 50 employees are using the solution every day at our company. We would like to continue using it and also evaluate using the cloud version.

How are customer service and support?

I would rate the technical support as a four out of five. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial set up was easy. It wasn't cumbersome. 

What about the implementation team?

Deployment took about a day, and we handled it ourselves. 

What other advice do I have?

I would recommend that others considering the solution go ahead and use it for any batch and high volume loads with complex transactions. Informatica performs very well. I would rate it as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1080585 - PeerSpot reviewer
Practice Head - Advanced Analytics & Cloud at a computer software company with 201-500 employees
Reseller
Jun 27, 2022
Robust, user-friendly, thoroughly documented installation and configuration with responsive technical support
Pros and Cons
  • "It is very comprehensive in terms of connector and transformation capabilities from both a source and target perspective."
  • "Informatica, in my opinion, is very rigid and not very flexible, whereas platforms like Alteryx or Matillion are very flexible and agile."

What is our primary use case?

Informatica PowerCenter is an ETL data integration platform.

It's all part of the data warehouse's extract, transform, and load process. Data is extracted from all source systems, transformed, and loaded into a data warehouse.

What is most valuable?

It is very robust, scalable, and simple to use.

It is very comprehensive in terms of connector and transformation capabilities from both a source and target perspective.

What needs improvement?

I believe that people are shifting to more agile, flexible platforms not only in this era but also in the last two or three years. This is happening not only on data management platforms but also on analytics platforms. Platforms for visualizing data dashboards. We used to have very rigid tools like Cognos and MicroStrategy, but Tableau and Power BI have recently taken over. The same can be said for data management. 

Informatica, in my opinion, is very rigid and not very flexible, whereas platforms like Alteryx or Matillion are very flexible and agile.

For how long have I used the solution?

I have over 15 years of experience working with Informatica tools, and we have worked with Informatica PowerCenter in the last 12 months.

What do I think about the stability of the solution?

Informatica PowerCenter is stable. On a scale from 1 to 10, I would rate it a ten.

I haven't had any problems with jobs or projects failing or anything like that.

What do I think about the scalability of the solution?

You can definitely scale it as the data volume increases. You have many options for scaling up.

How are customer service and support?

The technical support is great.

They are responsive and simple to contact.

Which solution did I use previously and why did I switch?

While I have not implemented it, I am familiar with Informatica PIM.

We have also used Informatica Cloud in the last 12 months.

How was the initial setup?

The installation and configuration are both well-documented and straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not sure about the most recent price, but I think it should be $100,000 or more.

What other advice do I have?

It's obviously the best.

I would rate Informatica PowerCenter a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director at Lolatech
Real User
May 30, 2022
A very efficient tool, that enables us to quickly find our data reports
Pros and Cons
  • "We use Informatica PowerCenter to transfer the transitional database to and from the data warehouse. This is very efficient as it enables us to quickly find our data reports and the data, so we can build AI models."
  • "In the future, I would like to see Informatica PowerCenter integrate a more powerful dashboard."

What is our primary use case?

My experience is in the semiconductor industry with our customers using the Azure supply chain. We have built-in the AIS system, IBM and Db2. We transfer data from SQL Server to MongoDB and transfer the data to Db2.

Security is very important, the solution is deployed to the private cloud. We assigned five people to build the project.

Informatica PowerCenter is built into the technology supply system. I use the solution to transfer the MS data system to the supply chain system.

How has it helped my organization?

We use Informatica PowerCenter to transfer the transitional database to and from the data warehouse. This is very efficient as it enables us to quickly find our data reports and the data, so we can build AI models.

What needs improvement?

In the future, I would like to see Informatica PowerCenter integrate a more powerful dashboard.

For how long have I used the solution?

I have been using Informatica PowerCenter for 3 years.

What do I think about the stability of the solution?

In my experience Informatica is stable, however, it depends on our customer's environment.

What do I think about the scalability of the solution?

This solution is scalable. For example, we have set two data warehouses for one of my customers, we use Informatica PowerCenter to join several PV tables separate to data warehousing. This allows us to divide, separate and exchange our data warehousing to the schema and the people in the schema.

Which solution did I use previously and why did I switch?

In my last job, I used Pentaho. 

How was the initial setup?

The initial setup of the solution is easier than Pentaho. Informatica was set up by me with the help of two supply chain consultants, in one day. 

What about the implementation team?

To implement Informatica PowerCenter you need to understand your customer's systems first and what their requirements are. It is important to understand their existing system and find the data. By understanding their logic, you can know how to extract the data and transfer the data to the data warehouse.

What's my experience with pricing, setup cost, and licensing?

Informatica PowerCenter is reasonably priced. It is less expensive than Pentaho.

There is a standard version fee in Taiwan. It is a one-time yearly subscription price that is approximately $3,010 US dollars for three users.

What other advice do I have?

This is my first experience with this kind of tool, I would rate Informatica PowerCenter a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.