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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

IRONSCALES provides a stable platform that significantly enhances email security.
The AI-driven phishing detection and incident remediation save time and offer effective protection against threats.
The automation, including a virtual analyst known as Themis, improves over time, delivering better threat assessment and decision-making support.
IRONSCALES integrates email security with employee awareness training, maintaining vigilance and reducing spam.
Mobile app accessibility ensures effective management and quick response, contributing to overall organizational safety.

CONS

Integration with Google Suite requires improvement.
Reporting features could be better.
A reminder mechanism for training completion would be beneficial.
Account Takeover feature lacks necessary functionality and usability.
The algorithm should be improved to reduce false positives in email blocking.
 

IRONSCALES Pros review quotes

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Oct 22, 2025
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
reviewer2771721 - PeerSpot reviewer
SOC LEAD at a tech vendor with 10,001+ employees
Oct 25, 2025
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
WC
Senior Systems Engineer at Accurate Corrosion Control, Inc.
Aug 12, 2024
It is a totally stable solution.
Learn what your peers think about IRONSCALES. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
Hemeshen Govender - PeerSpot reviewer
Technology CyberSecurity at Oryx industries
Mar 13, 2024
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
SV
IT/Marketing at Mason Law and Planning Group, LLC
Jun 22, 2022
The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training.
ND
IT Manager at LAVI Light Rail Operation & Maintenance
Jun 22, 2022
There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do.
reviewer1911468 - PeerSpot reviewer
Endpoint Cyber Security Analyst at a tech company with 51-200 employees
Jul 13, 2022
The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer.
Orion Trist - PeerSpot reviewer
Systems Administrator at The Public Library of Cincinnati & Hamilton County
Jun 29, 2022
Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic.
Tamunoibiton Adoki - PeerSpot reviewer
Information Security Officer at a financial services firm with 201-500 employees
Jun 28, 2022
AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails.
reviewer1899933 - PeerSpot reviewer
Director, Information Security at a pharma/biotech company with 501-1,000 employees
Jun 29, 2022
I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent.
 

IRONSCALES Cons review quotes

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Oct 22, 2025
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on.
reviewer2771721 - PeerSpot reviewer
SOC LEAD at a tech vendor with 10,001+ employees
Oct 25, 2025
The user interface could be more attractive to users. The UI is not brightened or appealing.
WC
Senior Systems Engineer at Accurate Corrosion Control, Inc.
Aug 12, 2024
I think the tool can continue to hone the product to ensure the detections are accurate.
Learn what your peers think about IRONSCALES. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
Hemeshen Govender - PeerSpot reviewer
Technology CyberSecurity at Oryx industries
Mar 13, 2024
IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees.
SV
IT/Marketing at Mason Law and Planning Group, LLC
Jun 22, 2022
I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients.
ND
IT Manager at LAVI Light Rail Operation & Maintenance
Jun 22, 2022
I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame.
reviewer1911468 - PeerSpot reviewer
Endpoint Cyber Security Analyst at a tech company with 51-200 employees
Jul 13, 2022
There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated.
Orion Trist - PeerSpot reviewer
Systems Administrator at The Public Library of Cincinnati & Hamilton County
Jun 29, 2022
The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet.
Tamunoibiton Adoki - PeerSpot reviewer
Information Security Officer at a financial services firm with 201-500 employees
Jun 28, 2022
Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer.
reviewer1899933 - PeerSpot reviewer
Director, Information Security at a pharma/biotech company with 501-1,000 employees
Jun 29, 2022
In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation.