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IRONSCALES pros and cons

Vendor: IRONSCALES
4.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

IRONSCALES provides a stable platform that significantly enhances email security.
The AI-driven phishing detection and incident remediation save time and offer effective protection against threats.
The automation, including a virtual analyst known as Themis, improves over time, delivering better threat assessment and decision-making support.
IRONSCALES integrates email security with employee awareness training, maintaining vigilance and reducing spam.
Mobile app accessibility ensures effective management and quick response, contributing to overall organizational safety.

CONS

Integration with Google Suite requires improvement.
Reporting features could be better.
A reminder mechanism for training completion would be beneficial.
Account Takeover feature lacks necessary functionality and usability.
The algorithm should be improved to reduce false positives in email blocking.
 

IRONSCALES Pros review quotes

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Oct 22, 2025
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
reviewer2771721 - PeerSpot reviewer
SOC LEAD at a tech vendor with 10,001+ employees
Oct 25, 2025
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
WC
Senior Systems Engineer at Accurate Corrosion Control, Inc.
Aug 12, 2024
It is a totally stable solution.
Learn what your peers think about IRONSCALES. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
Orion Trist - PeerSpot reviewer
Systems Administrator at The Public Library of Cincinnati & Hamilton County
Jun 29, 2022
Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic.
reviewer1899933 - PeerSpot reviewer
Director, Information Security at a pharma/biotech company with 501-1,000 employees
Jun 29, 2022
I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent.
MatthewGreen - PeerSpot reviewer
Information Security Analyst at a sports company with 1,001-5,000 employees
Jun 23, 2022
For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC.
Jesse A. - PeerSpot reviewer
Information Technology Lead at SSI Strategy
Jun 22, 2022
For what was being offered with IRONSCALES, I feel like we got an incredible deal.
Hemeshen Govender - PeerSpot reviewer
Technology CyberSecurity at Oryx industries
Mar 13, 2024
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
reviewer1911468 - PeerSpot reviewer
Endpoint Cyber Security Analyst at a tech company with 51-200 employees
Jul 13, 2022
The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer.
SV
IT/Marketing at Mason Law and Planning Group, LLC
Jun 22, 2022
The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training.
 

IRONSCALES Cons review quotes

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Oct 22, 2025
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on.
reviewer2771721 - PeerSpot reviewer
SOC LEAD at a tech vendor with 10,001+ employees
Oct 25, 2025
The user interface could be more attractive to users. The UI is not brightened or appealing.
WC
Senior Systems Engineer at Accurate Corrosion Control, Inc.
Aug 12, 2024
I think the tool can continue to hone the product to ensure the detections are accurate.
Learn what your peers think about IRONSCALES. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
Orion Trist - PeerSpot reviewer
Systems Administrator at The Public Library of Cincinnati & Hamilton County
Jun 29, 2022
The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet.
reviewer1899933 - PeerSpot reviewer
Director, Information Security at a pharma/biotech company with 501-1,000 employees
Jun 29, 2022
In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation.
MatthewGreen - PeerSpot reviewer
Information Security Analyst at a sports company with 1,001-5,000 employees
Jun 23, 2022
There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better.
Jesse A. - PeerSpot reviewer
Information Technology Lead at SSI Strategy
Jun 22, 2022
The only thing that I could say is that some of the reporting features could be better.
Hemeshen Govender - PeerSpot reviewer
Technology CyberSecurity at Oryx industries
Mar 13, 2024
IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees.
reviewer1911468 - PeerSpot reviewer
Endpoint Cyber Security Analyst at a tech company with 51-200 employees
Jul 13, 2022
There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated.
SV
IT/Marketing at Mason Law and Planning Group, LLC
Jun 22, 2022
I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients.