Juniper Mist Wireless Access Points Reviews

For the access points, what we're using the product for is location-enabled services. They're making access points wireless. 

One use case is in football stadiums that need multiple access points in different locations so that there are no Wi-Fi drop-offs or dead zones within the center. Basically, we're able to set up wireless access points that would mitigate how many actual access points have to be set up.

People can go around and turn on these access points or check for areas within a stadium to make sure the network is available to use. They can lower the number of access points needed for generous coverage across a wide area.

With these access points, you'd be able to get messages and notifications within those connected to the network, such as deals within the stores or stadium and welcome-back messages if you are returning to the network, so there are marketing opportunities as well. 

Familiarity with the products that are already logged into the Access Point is quite useful. For example, if you go to PetSmart, and you have already logged in before, and if you have an appointment for grooming, the system would basically welcome you to a store, give you the wait time on your grooming appointment, or it might send you a discount for products within the store. 

Obviously, being wireless is a huge thing as well.

With Mist, every Wednesday they roll out new features. Being able to be disruptive in the market is definitely something that's useful and keeps them on top. 

The price could be better. That is relative to the market right now since it is such a valued Access Point and system to have in place. They can label it at that price, however, for smaller companies who want to use their system, it might be a little too much. It is on the more expensive side. Maybe if you already have a Fortinet system in place, that could be a cheaper option and more reliable for you. However, in the case of Juniper, dropping the price for smaller operations would be useful to expand their reach.

I've used the solution for just a month or two. 

The technical support is fantastic. They are quick to respond and always rolling out new features. We are very happy with their level of service.

Positive

I'm familiar with Ruckus as well. It has similar functionality.

It is a bit expensive. However, it is such a valued system, they can charge whatever they want. 

I'd rate the solution ten out of ten. I don't have too much familiarity with how it actually operates. However, it is a great product. The people who use it are very impressed with its capabilities. 

We primarily use Juniper for wireless access points.

This is actually a tri-band device we need for the native tri-band devices. That's why we are using Juniper Mist.

Juniper has a totally AI-driven interface. 

In terms of reporting, in terms of all the user reports, it's very rich. 

We do not lack devices like with other vendors. I am working with some of those devices in Juniper. It offers good integration.

Juniper Mist is now the number one tri-band product in terms of reports. The RRM is great too. All the reports are optimized properly. The user can find everything they need from a dashboard. 

I haven't had any issues with the product.

The solution is expensive. That is why we have a very minor deployment. 

I've been using the solution for four or five years. 

We have about 400 people using the solution right now. 

The support portal is very helpful. It's filled with information. Their outreach is very fast as well. Everything you need to troubleshoot is available. 

Positive

I have also started to use Cisco. 

The initial setup is very simple and straightforward. It's not overly complex.

It is a very expensive product. Not every company could afford a device like this. 

The cost is around 1.2 lakhs, or $20,000 USD per site. 

We are a Juniper partner. 

I'd rate the solution ten out of ten. In terms of reporting, et cetera, it is excellent. However, it is quite expensive. 

We are using Juniper's wireless access points for IoT devices in hardware warehouses. We also use them in multiple office locations, allowing us to manage everything in a single pane of glass. That's why we opted for Juniper's solution.

The valuable features depend on the specific needs of our customers. For example, if a customer asks for Mist solution and has specific preferences, we offer the ERC (Enterprise Readiness Certification). At the same time, I'm also working with Aruba on a Proof of Concept (POC). 

We provide our customers with different options and let them choose their preferred OEM (Original Equipment Manufacturer). Based on their experience and feedback, both Aruba and Juniper's Mist offer similar technology and feature sets for network usability. Ultimately, we let the customer decide.

It is a stable solution. According to my customers, the AI capabilities of Mist Wireless are superior to other OEMs.

Earlier, there were some issues. Initially, managing the network was quite challenging, and the user interface for the dashboard was not as good.

The problem was that the switch behaved very weirdly. It was not able to integrate or recognize its own components. There were also time synchronization issues. If it came up on the switches, it caused the network to go down. We faced a couple of cases, but they resolved it.

Moreover, there is room for improvement in terms of support and installation.

It's been almost nine years. The version and model depend on the customer's ask. We generally use models ranging from e21 to e43. All these access points are managed on their Cloud platform.

The solution was a bit unstable previously, but now it's stable. 

It is a scalable solution. Our clients are mostly enterprise businesses. 

Customer service and support are okay. The response time could be faster. 

But Cisco offers better support. 

Neutral

The initial setup is difficult compared to other solutions like Cisco and Aruba. 

The difficulty is in the integration with their switches. It's a bit difficult, especially when it comes to wireless integration with the existing switches. In this regard, Aruba performs better. I'm not saying we can't do it with Juniper, but the ease of integrating it with other OEMs' products is declining.

Moreover, it requires maintenance. Generally, we offer managed services. Maintenance depends on the size of the network infrastructure. Generally, one person is enough.

Usually, we have two to three engineers and one architect for the deployment process. 

The deployment is a matter of days, but with our skilled engineers, we can handle it. If the user is trained, we can do it, but not everyone can.

Compared to Cisco, the pricing is cheap. Customers have to pay for yearly licenses.

Just evaluate all these three OEMs: Cisco, Aruba, and Juniper. These are the three major OEMs. And better, like, when we talk about a network and how you can integrate AI in your network, then you can check that one with Aruba as well as Juniper or Cisco. So here, in this case, Aruba and Cisco as Juniper is leading that, and we also have a really good product, and Juniper also has a very good product. So first, evaluate all the options before making a decision. 

Overall, I would rate the solution an eight out of ten. There is room for improvement in support and installation. 

Most of the clients are banks and use the solution for their Internet.

Traffic visibility and very good Wi-Fi hands-off are the key features. Also, the artificial intelligence feature is very good. 

The pricing should be made cheaper. More purchase options should be introduced for small and enterprise markets. 

I have been using Juniper Mist Wireless Access Points for three years. 

The solution is highly stable. I rate the stability a ten out of ten. 

It is a scalable solution and to scale up one just needs to plug and play. I have both small and enterprise clients. I rate the scalability a ten out of ten. 

The technical support team is very good. 

Positive

The initial setup is straightforward as the solution is user-friendly. The deployment takes five minutes. I rate it a nine out of ten. 

I rate the pricing an eight out of the ten. 

I would advise everyone to try Juniper once to understand the difference from other solutions. Overall, I rate the solution a ten out of ten. 

We use Juniper Mist Wireless Access Points to give our staff and end users network access. I help the employees automatically connect to the network.

The product’s most valuable feature is ease of access. It provides private network access, helping us protect our company’s devices.

Juniper Mist Wireless Access Points’ support services need improvement. We require a knowledgeable support executive to help us with the process.

The technical support services could be better. I encountered difficulties while renewing the maintenance contract.

Positive

The initial setup process is a little complex. It took some time to set up a certification, radius server, hardware, and functionality.

It is an incredible product. I rate it an eight out of ten.

The solution's most valuable features are centralized management and monitoring.

The solution's zero-touch configuration feature needs improvement. It should configure itself after connecting the access points. Also, they should include SD-WAN features to it.

I have been using the solution for more than five years.

I rate the solution's stability an eight out of ten.

I rate the solution's scalability a nine out of ten.

The solution's initial setup process is easy if you know how to use similar products.

The solution generates a return on investment for us. It is very well established.

The solution is expensive. I rate its pricing a seven out of ten.

I recommend the solution to others and rate it an eight out of ten.

Juniper Wireless Access Points (AP Series) are for network connections.

The zero-touch provisioning and AI have helped out our organization because customers can install APs in less time than other solutions.

The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done.

Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage.

I have been using Juniper Wireless Access Points (AP Series) for approximately three years. 

The stability of Juniper Wireless Access Points (AP Series) is good as long as you have a stable internet connection. The only time you might have an issue is if you need to make a complete change and the client's connection is down. For example, if there is an issue with the ISP and new changes are not pushed to the AP.

I rate the stability of Juniper Wireless Access Points (AP Series) an eight out of ten.

This solution does not have an on-premise platform and this is one of the advantages of the MIST platform. You are able to go to the cloud to receive resources easily.

Most of our clients are SMBs and we have hundreds of users using this solution. All job roles are using the solution for conductivity.

I rate the scalability of Juniper Wireless Access Points (AP Series) a nine out of ten.

We are certified to use this solution we have not needed the support. We solve a lot of the issues we have ourselves.

The initial setup of Juniper Wireless Access Points (AP Series)is easy. It took us to deploy 50 to 80 APs approximately two days. However, this timeframe excludes the mounting of the hardware.

I rate the initial setup of Juniper Wireless Access Points (AP Series) a nine out of ten.

We used one to two engineers for the deployment of the solution.

The pricing is something Juniper Wireless Access Points (AP Series) can work on. The pricing is very high compared to the competition.

There is limited maintenance required because the client has an AI platform behind the monitoring system which gives them insight into the problems they're having on the network.

We are only starting out using the solution for one client and my knowledge is limited.

I rate Juniper Wireless Access Points (AP Series) an eight out of ten.