Our organization recommends Juniper MX Series Routers to our clients for their networking requirements depending on their needs. These routers are suitable for companies of all sizes.
Information Technology Security Engineer at a tech services company with 11-50 employees
We can easily build chassis, suitable for all environments, and is reasonably priced
Pros and Cons
- "We are able to easily build chassis with Juniper MX Series Routers."
- "The documentation needs to be updated to reflect the changes made in the latest update."
What is our primary use case?
What is most valuable?
We are able to easily build chassis with Juniper MX Series Routers.
What needs improvement?
The documentation needs to be updated to reflect the changes made in the latest update. There have been instances where we followed the documentation, only to realize that the options had been altered in a recent update.
For how long have I used the solution?
I am currently proposing Juniper MX Series Routers to my clients.
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How are customer service and support?
The technical support is satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We offer routers based on our customers' requirements, including Cisco, Arista, and Huawei, in addition to Juniper MX Series Routers.
How was the initial setup?
Implementing Juniper MX Series Routers can be easy or complex, depending on each situation and whether firmware needs to be updated or if there are any bugs.
What's my experience with pricing, setup cost, and licensing?
The prices for Juniper MX Series Routers are reasonable.
What other advice do I have?
I give Juniper MX Series Routers a nine out of ten.
Integrating Juniper solutions into a non-Juniper environment is feasible.
I recommend Juniper MX Series Routers.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Network Engineer at Houston Technologies
Helps us with design and is scalable with a good performance
Pros and Cons
- "The performance is good."
- "The security features could be better."
What is our primary use case?
We use this solution for the design. The performance is good.
What needs improvement?
The security features could be better.
For how long have I used the solution?
We have been using this solution for about three years. I believe we are using versions 4200 and 9600.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It is a scalable solution. We have about five members using the solution. There is no need to increase usage right now.
How are customer service and support?
We have worked with the technical support and they are good.
Which solution did I use previously and why did I switch?
We did not use any other solutions before Juniper Enterprise Routers.
How was the initial setup?
The initial setup was good, and there were no problems.
What other advice do I have?
I rate this solution a ten out of ten, and I recommend it to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Juniper MX Series Routers Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
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