Kaspersky Endpoint Security for Business Reviews

We install Kaspersky to protect our endpoints for clients and servers. In the past, Kaspersky had different solutions for the clients and servers. We use the solution for protection from viruses, malware, etc., on the client's side.

I'm not sure if we'll increase usage of Kaspersky or try another solution. We are having discussions now with Trend Micro because we have new business requirements, and we want to see all the different capabilities that are there.

When we started with Kaspersky, it was an antivirus system, but now they've added endpoint protection, so it has more capabilities. Trend Micro has the same product and engine for clients and servers. We are using another product from Trend Micro that will integrate these products, which is better than having different solutions. For now, we're still using Kaspersky, but in the future, I think we'll move to Trend Micro.

With Kaspersky in place, we haven't faced any problems with viruses, ransomware, or anything like that. 

If something critical happens, Kaspersky will alert the admin or SOC team about it. I think Kaspersky's reporting, monitoring, and notifications should be more detailed.  

In my case, different admins are responsible because we have various departments. There is one admin per department. We don't need to receive all the notifications. We can receive only the critical alerts, but the other admins need to get all of them. That's one area where Kaspersky needs improvement.

I've been using Kaspersky for five or six years.

The performance is good. It doesn't use a lot of resources, which is crucial for us. However, the performance wasn't optimal out of the box. It needed some tuning on it to be sure that it is the best configuration. Kaspersky is reliable. I can't recall any time we had crashes or downtime.

Kaspersky is highly scalable. Right now, we have more than 500 users in various departments, including regular employees and managers.

Kaspersky support is fast and good.

Setting up Kaspersky isn't complex at all. It's straightforward. You install the server, and then you can install the agent remotely. It didn't take very long either. For post-installation maintenance, we have different sites, and each site has an engineer responsible for handling Kaspersky. The product doesn't necessarily require this many engineers. It's only because we have different locations. Right now, we have five or six engineers across the various sites.

We used a Kaspersky partner for implementation. They were very good.

I don't remember exactly what the licenses cost, but it's not too expensive. It's affordable,
especially when you are dealing with on-prem. However, I don't know about the new prices because we are in the process of buying support. We've owned the license for a long time, and we are now bringing in the support, so we are not paying much for this.

Kaspersky and most other security products have a lot of modules. They recently added several new ones. You find yourself buying and deploying so many things. There are some modules that everyone uses, like, for example, the orchestration module. Instead of selling them separately, it would be better to have bundles or an all-in-one license. That would save the customers from having to do lots of implementations. As far as I know, they do not have a bundled license. 

I rate Kaspersky Endpoint Security seven out of 10. I think Kaspersky is one of the best products for small and medium-sized businesses. It doesn't need that much experience for implementation and support. I would suggest that new users be patient when they're tuning in the first implementation. They might find that the system uses a lot of resources and the machines become slow. But after spending some time tuning, the product will work fine.

Recently, I have primarily been using Kaspersky Endpoint Security for protection against ransomware. I also use this solution for file encryption. 

This solution is deployed on-prem. 

The most valuable feature is that it provides total security, everything in one. 

This solution would be improved if it were more compatible with Windows Server. There is not a client for Windows Server, like for Windows Workstation, so there are a lot of things you cannot control from the local system, or from the desktop directly. You have to control everything from the policy server, not from the client's side. The interface is kind of light, and it's not good—it could be more user-friendly. 

I have been using this solution for three years. 

This solution is a bit stable. The performance is okay, I'm satisfied with it. 

This solution is scalable. 

There are over 100 end users of Kaspersky Endpoint Security in our organization. We have plans to increase usage and buy more licenses because we have some more people. 

I have contacted technical support once before. I asked them for something, and they helped me. I don't think we have asked for help since then. 

Before implementing Kaspersky, we used Symantec. I've found that Kaspersky is better. 

The installation is straightforward. Sometimes it takes five to ten minutes, but it depends on the person. If the person is knowledgeable, it could take two or three minutes, but if not, it takes time. 

For deployment and maintenance, we have the system admin and a team of two. 

We implemented this solution ourselves. 

For licensing, we pay a yearly subscription. 

I rate Kaspersky a nine out of ten, and I would recommend this solution to others. 

We're using Kaspersky for antivirus protection and endpoint protection.

We're more familiar with Kaspersky's interface, and we find it more user-friendly. It also has more features than others, like with BitDefender and Mirco. The price is better, too.

I'd like to see them improve encryption and remote management in the future. Kaspersky could also improve its scanning technology. Other solutions have adopted machine learning and deep learning, but Kaspersky still uses signature-based scanning. They need to take advantage of new technology to revamp their scanning. Kaspersky could add more interactive features to their interface because it has been the same for six years. 

We've been using Endpoint Security for almost six years.

Kaspersky is stable.

Kaspersky is scalable. 

If we create a ticket today, they'll usually reply by the next morning. They have the option to get faster support, where they'll call within half an hour and collect information, but we didn't opt for that. 

Setting up Endpoint Security is easy. 

The price is reasonable. We evaluated some other vendors, but Kaspersky charges less and offers more.

I rate Kaspersky Endpoint Security eight out of 10. 

I primarily offer it to clients for their business. 

Kaspersky has four different kinds of products for endpoint security, and EDR is a mixture of all of those four products. On top of that, they have an artificial intelligence feature in it, and a machine-learning feature in it, as a new feature.

Kaspersky is pretty strong as a product in general.

The performance is very good. The product is fairly technologically advanced and near the top of the market right now. 

The solution has very useful machine learning features. 

The product is stable.

The scalability is very good. 

It is a heavy solution and it's not for small networks.

The solution is pretty expensive. 

The installation is technical. You need to be certified. 

We've used the solution for a long time. I've used it for 13 years now. It's been over a decade at this point. 

I have found the product to be stable. I haven't had issues with it crashing or freezing. There are no bugs or glitches. The performance has been great. 

The product can scale as needed. It's not a problem.

I'd rate the capability to scale at an eight out of ten in general. 

We have 30 or 40  customers who are using the product right now. 

The tech support is pretty good. They are knowledgeable and responsive. 

I deal with a few different solutions. So as far as Kaspersky is concerned, it is on the top of the list right now. I would say Kaspersky, Trend Micro, and Carbon Black, these three, are the very top. Technology-wise and performance-wise, they are very good.

The initial setup requires a certified Kaspersky technical person. It's not an installation just anyone in IT can pull off. It's not like some solutions where you just do a few clicks and you are up and running. It's an involved process. You need a strong knowledge base. 

You need at least two technical people (engineers) for deployment and maintenance. 

It's costly and heavy. Price-wise, it's expensive. 

In order to use the EDR, you must have a very strong server as well. So that's where you have to add the cost for the server machines, and that's where you implement the EDR as well. While the EDR itself is probably not that expensive, altogether, with the servers needed, it becomes a costly solution.

Users need to pay a yearly licensing fee.

We are resellers. 

The solution has both on-premises and cloud deployment options. Many clients are moving towards the cloud as a deployment preference. 

I would definitely recommend EDR to any networks that have over 300 users.

I would rate the solution at a nine out of ten.

My primary use case is for threat protection. 

Endpoint Security is efficient and easy to use. It doesn't slow the performance of your personal computer. 

Kaspersky could be improved by better malware protection. They have to take advantage of Malwarebytes and integrate the same engine inside Kaspersky. I use Malwarebytes as well because Kaspersky doesn't always detect malware. 

I have been using this solution for five or six years. 

This solution is stable and the performance is good. There isn't much maintenance required, so you can manage by yourself, especially if you have experience in technical support, security, and Kaspersky. I think Kaspersky should have some type of free training to gain more traction in the market. 

There are around 500 people in my organization using Kaspersky. 

I have never contacted technical support. As an IT professional, I have handled everything myself. 

I use Malwarebytes because it's the best malware product. 

In the past, I have also used McAfee, Trend Micro, and Norton. We shifted to Kaspersky when it was introduced to the market. Both the companies I work for use Kaspersky. 

Kaspersky is very easy to install. It took about five minutes. Endpoint Security has an SaaS version for Windows, a software upgrade service. Installation is easy and the documentation Kaspersky provides is very good. 

I implemented this solution myself. 

I prefer paying for a yearly license because it has some discounts. One of the companies I work for pays for the Business Select license, for 100 users. 

I rate Kaspersky a nine out of ten. Many products tend to be a bit weak. For example, sometimes when you use the Windows operating system, it works for six months, then you have to reinstall it again or restore an image and then start working with it. It's not like Linux. Kaspersky is the best, one of the top three in the world, and I would definitely recommend it to others who are considering implementation. 

Our primary use case is for protecting our desktops and critical servers. This solution is deployed on-premises. 

One of the most valuable features of this product is that it's good for endpoint protection. 

This product could be improved by integration with Linux. The one limitation this product has is that it's not compatible with and doesn't offer protection for Linux servers. It could also be easier to configure. 

We have been using this solution for six to seven years. 

Our organization has approximately 500 users of this solution. 

We have local support that we contact in case of any issues. If local support is unable to resolve it, then we connect the issue to Kaspersky. 

We haven't used any other solutions. We have used Kaspersky from the beginning. 

The installation was easy, all you need to do is install it with the installer. The configuration is a bit tricky, though. You can do it yourself if you are knowledgeable in this area, but if not, you may need help from the vendor. We had a team of three or four who handled deployment, in addition to the support we received from the vendor. 

Installation time will depend on the organization since each organization will have different things to configure. It should take somewhere between half an hour to an hour to configure, but it depends on the size of the organization. 

We implemented through an in-house team, but had vendor support. 

We pay for licensing annually. 

We also evaluated Rapid7's AppSpider product, which is an application vulnerability scanning solution. We had done the POC, but we had issues with the licensing model, so we dropped it. 

I rate Kaspersky an eight out of ten. I would 100% recommend Kaspersky to others who are considering implementation. 

Our primary use case is protection against spyware. We are partners with Kaspersky. 

The solution is easy to deploy, easy to use, and has a good detection rate. For the SMB segment, it's an optimal solution that is pocket-friendly, and easy to manage. They have a new training portal which is good. 

There were some issues with reporting which seem to have been resolved. I'd like to see them go to the next level by adding more products because they're restricted to endpoint protection for now.  

I've been using this solution for one year. I'm a company director. 

This solution is stable. 

To date, we've deployed to around 2,000 users without any issues - I can't comment on numbers above that.

I haven't needed to contact technical support. 

Kaspersky pricing is reasonable. If you compare it to other top brands such as Symantec and McAfee, Kaspersky costs 30-40% less.

I have also worked with Checkpoint Harmony which is good if you're in the enterprise segment. It gives a complete overview of what is happening in your organization, providing detailed information.

I recommend this solution and think that Kaspersky Antivirus is the best antivirus for SMBs. No doubt about it. That said, I do think the quality of service and ease of use is relatively comparable with any of the other top brands. 

I rate this product 10 out of 10. 

The normal use case was for viruses protection. The viruses were getting transferred through the internet and external storage drives to the end-users. However, I am seeing more often customers are going one step further and using a sandboxing environment for protection against ransomware.

When comparing Kaspersky Endpoint Security to any other solution, our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources.

I have been using this solution for approximately 13 years.

Kaspersky has two kinds of support. Our customers have a layer of support. First, they receive support from providers like us and if we are not able to solve their problem, we involve the distributors' technical support. The customer always has the option to open a ticket directly with Kaspersky, bypassing us. If they do not purchase the support from Kaspersky, then it takes a lot of time to solve a very minor issue from the technical support and development. There is a long queue waiting for support. However, if they purchase the support from Kaspersky, then the support is responsive and helpful.

I have used Trend Micro.

This solution is priced lower than some of its competitors. 

Kaspersky has introduced new products and upgraded versions of Endpoint Security. It is a bit complicated these days, especially their licensing. They are promoting customers to purchase the EDR, Endpoint Detection and Response, rather than going for the Endpoint Security only. The EDR requirement for deployment is a little higher, especially for mid-size or small-size companies. The server they require for the EDR or sandboxing is pretty heavy and costly. If they can reduce the price, then it would have been a good cloud solution.

The support from Kaspersky is purchased separately.

I have evaluated Carbon Black and SentinelOne.

They should have a minimum number of solutions available. They used to have only three or four, feature-wise, but now they have probably seven or eight. There are too many options for the client, they get it confused. All the features used to be in one solution, but now they have them all separated. For example, they used to have a DLP, scanning, and patch management in the Endpoint Security, but now they do not. They separated them into other solutions. It would be better for marketing, as well their customers too to combine the features.

I advise my customers that they should compare Kaspersky with other solutions, especially one which is already quickly gaining market ground, especially in this region, in our country, which is Trend Micro. Trend Micro is also very good. They are a comparable competitor against Kaspersky. Being on the neutral side, I give them both options to use, and then they can decide by themselves. However, Trend Micro is actually more expensive than Kaspersky.

I rate Kaspersky Endpoint Security an eight out of ten.