Kaspersky Endpoint Security for Business Reviews

The normal use case was for viruses protection. The viruses were getting transferred through the internet and external storage drives to the end-users. However, I am seeing more often customers are going one step further and using a sandboxing environment for protection against ransomware.

When comparing Kaspersky Endpoint Security to any other solution, our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources.

I have been using this solution for approximately 13 years.

Kaspersky has two kinds of support. Our customers have a layer of support. First, they receive support from providers like us and if we are not able to solve their problem, we involve the distributors' technical support. The customer always has the option to open a ticket directly with Kaspersky, bypassing us. If they do not purchase the support from Kaspersky, then it takes a lot of time to solve a very minor issue from the technical support and development. There is a long queue waiting for support. However, if they purchase the support from Kaspersky, then the support is responsive and helpful.

I have used Trend Micro.

This solution is priced lower than some of its competitors. 

Kaspersky has introduced new products and upgraded versions of Endpoint Security. It is a bit complicated these days, especially their licensing. They are promoting customers to purchase the EDR, Endpoint Detection and Response, rather than going for the Endpoint Security only. The EDR requirement for deployment is a little higher, especially for mid-size or small-size companies. The server they require for the EDR or sandboxing is pretty heavy and costly. If they can reduce the price, then it would have been a good cloud solution.

The support from Kaspersky is purchased separately.

I have evaluated Carbon Black and SentinelOne.

They should have a minimum number of solutions available. They used to have only three or four, feature-wise, but now they have probably seven or eight. There are too many options for the client, they get it confused. All the features used to be in one solution, but now they have them all separated. For example, they used to have a DLP, scanning, and patch management in the Endpoint Security, but now they do not. They separated them into other solutions. It would be better for marketing, as well their customers too to combine the features.

I advise my customers that they should compare Kaspersky with other solutions, especially one which is already quickly gaining market ground, especially in this region, in our country, which is Trend Micro. Trend Micro is also very good. They are a comparable competitor against Kaspersky. Being on the neutral side, I give them both options to use, and then they can decide by themselves. However, Trend Micro is actually more expensive than Kaspersky.

I rate Kaspersky Endpoint Security an eight out of ten.

I primarily use the solution for endpoint protection. It's for security purposes.

The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee.

It's very good at detecting malware and blocking websites. It's great for local network monitoring.

The solution is more selective when looking at suspicious items. 

The initial setup was very straightforward. 

We have found the solution to be very stable.

The product can scale if you need it to.

We find that the solution uses up too much RAM and can slow down machines. We've noticed that after it is installed the server or computer begins to slow down significantly. It would be very helpful if they could make computers work faster, or, at least, not slow them down. In Indonesia, specifically many computers here do not have high specifications which is why it's such a problem for us.

The pricing could always be even more competitive.

I've been using the product for about one year now. It hasn't been too long.

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. it's very reliable, even when we update it.

We have about 60 devices using the product in our office. 

The scalability capabilities are very good, as it can use in a big network. It can be used across many computers or laptops.

I haven't personally been in contact with technical support, as everything goes centrally through headquarters in Hong Kong. That said, it's been quite stable so there are not many bugs and it's been very good. I don't recall having to reach out to headquarters to liaise with technical support on any issues. 

I previously used McAfee.

The initial setup is quite straightforward and simple. It's not difficult at all. A company shouldn't face any issues with the implementation process. We used the software for all the computers and laptops in the office and everything went fine.

The solution can be a bit expensive.

We're a customer and an end-user of the product.

I'm not sure which version of the solution we're using. I can't recall the last time we updated it.

I'd rate the solution at a nine out of ten.

I'd recommend Kaspersky to other companies as it's very light and very compact.

The solution is used for our enterprise. We primarily use the solution for security. We use it for detection purposes. 

The solution offers very high, effective, detection rates.

The solution offers a very good performance overall. It's reliable. 

The initial setup was extremely straightforward and very easy.

The stability is good.

We would always like to see even more security features. It's something the solution should continue to improve upon.

The UI, user interface, could be improved. They should update it.

I've been using the solution for a while. It's been about three years at this point.

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. The performance has been excellent over the years. 

We protect around 2,000 endpoints with this product.

We do have plans to continue to use the solution. I cannot speak to if expansion is in the works. 

I've never dealt with technical support directly. I can't comment on their level of service or responsiveness, having never dealt with them directly myself.

The initial setup was not complex or difficult for us. It was very simple and very straightforward. A company shouldn't have any issues with the solution's setup.

The deployment was quick. It only took us about three or so days.

We handled the implementation ourselves. We did it in-house. We did not need an integrator or consultant to assist us.

In the past, we've looked at ESET Endpoint Security.

We are a customer and an end-user. We don't have a business relationship with Kaspersky.

We are using the latest version of the solution at this time. I cannot speak to the exact version number.

I'd rate the solution at an eight out of ten. We've been mostly quite happy with the product and how it has performed for us.

I'd recommend the solution to other users. 

We deploy it to every computer, server, and workstation within our network and also some home computers and laptops for endpoint protection.

I like how it protects the network and all the endpoints.

Kaspersky Endpoint Security could have more visibility and threat hunting. Right now, if it detects a file, it's quarantined, and then we can't find more details other than the path and the file name. We don't see what process it's warning off and how the virus got in. So, the reporting on the quarantined items, why were they quarantined, etc., could be improved.

We can't monitor outside of the network, so scalability could be improved as well.

The ability to control notifications regarding updates and licensing from one main computer would be great. At present, you have to physically go to each computer when a new agreement pops up. We have about 100 licenses, and this can be time consuming.

Technical support could be better.

I've been using Kaspersky Endpoint Security for the last six to seven years.

It's pretty stable. In the last six to seven years, we have encountered problems with the memory once or twice and had them fixed.

As for scalability, we can't monitor outside of the network. For instance, if we deployed Kaspersky on laptops, we won't be able to monitor all the laptops at home. We lose control, so I think scalability could be improved as well.

My experience with technical support has been okay, but it could be better.

The initial setup was pretty easy. We deployed the administration server and then used the administration server to push all the agents, Kaspersky agent and then Kaspersky Endpoint.

It took about a day to deploy the solution in our environment with about 60 devices within the network.

We deployed it through a team in-house.

It's good, but we want more features. It's good for the price though.

The licensing cost can be about $1,300 per year.

I'm not sure how good the EDR side, the endpoint detection and protection, is. Is it based on behavioral detection or only based on file signature? Does it compare any known viruses to databases for all known viruses? Can it detect a new virus based on the behavior of the process?

If it got infected by a new virus, new malware, it may not detect it. I question if it's good for behavioral detection. I think the cloud version will be better, but I have not tried it.

On a scale from one to ten, I would rate Kaspersky Endpoint Security at three because other products provide more visibility and more EDR features.

We primarily use the solution for endpoint protection along with catering to Office 365, OneDrive, Teams, SharePoint, Outlook, or Exchange - along with Windows update services.

The solution has definitely improved how our organization functions.

The solution, for what it does overall, is a very attractive solution.

The price per endpoint is excellent.

The initial setup is straightforward. It's pretty easy.

The solution has been very stable for us. We haven't had any issues with performance.

The scalability is there if a company needs to expand.

The reporting portion of the solution is quite weak. It needs to be improved upon. They could do a better job of making it more robust.

There's always room for improvement in everything, however, I can't think of a specific feature that is missing or lacking.

I've been using the solution for well over a year at this point. 

The product has been extremely stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been good.

The scalability has been good so far. I haven't run into any issues as far as scaling goes. That said, we aren't an enterprise. I've had it as high as 300 clients.

For us, we probably have about a hundred users and I'd say a large majority of those are production floor people. The rest (25 to 30) are front office staff.

I've never used technical support before. I can't speak to how helpful or responsive they are. It's just not something I've dealt with.

We used to have Cisco AMP. We switched over to Kaspersky.

The reason we switched was really related to a price point and wanting to push out Windows updates, kind of more than device management type functionality.

We've found the initial setup to be pretty simple and straightforward. It's not overly complex. A company shouldn't have any problem with the implementation process.

The cost structure is very reasonable. It's not overly expensive, which is part of the draw of the solution.

We're using the latest version of the solution. I'm not sure of the version number.

In general, we've been quite happy with the solution overall. I would rate it at a seven out of ten.

We primarily use the solution for endpoint protection within our organization.

The solution offers many useful features. 

There is excellent integration with the app directory. 

The initial setup is pretty straightforward.

At the moment, the support of XP and Windows Server 2003 is not there. At this moment I need to support of these platforms. However, Kaspersky does not these anymore. It's one reason why I decided to change to a solution that supports XP and our Windows Server, which is 2003.

The cloud needs to be more robust. We have 1,500 users and Kaspersky has issues handling them. It's a problem.

Other solutions (such as Malwarebytes) will scan the same files or areas and detect problems that this solution seems to miss entirely. It's not as secure as we would like it to be. It misses viruses.

Right now, you need to contract another console to integrate EDR. It would be ideal if Kaspersky also offered this instead of having to farm it out to another company. It would be great if everything could be centralized on one console as well.

I've been using the solution for three years at this point. It's been a while.

I'm not sure how stable or robust the solution is. Things seem to get through. While Kaspersky doesn't detect any problems, if you run a scan on the same files using Malwarebytes, that product will find and recognize a virus, and yet Kaspersky does not. It seems that things can get through the detection system. It's not completely secure. 

The cloud isn't as scalable or robust as it needs to be. It doesn't handle the number of users we have very well. We have 1,500 users on the cloud.

It seems this particular solution is dated and needs to change to new requirements.

The technical support is good for the most part. However, I contract the solution with other partners. It's not technical support within Kaspersky. I contact my vendor and they give me support. The support requests don't go to Kaspersky, the company. It's going to another company, our vendor.

We are also using Malwarebytes, and they tend to catch viruses that Kaspersky misses.

We did not find the implementation process complex. The setup was easy. It was mostly straightforward. A company shouldn't have any issues with the process.

More or less, this is how long it took: the consult was about four hours and the deployment of the client for 1,500 users was more or less three weeks.

We are customers and end-users. We use a vendor that has assisted us with Kaspersky.

I'd advise those considering this or any other solution is to get data from the companies themselves and to do a good evaluation of the solution. They need to check how good viruses are covered and how often updated happen. Kaspersky needs to do more, for example, in this area.

Overall, I would rate the solution eight out of ten. We've mostly been happy with it, although there is some more work that needs to be done.

Our primary use case for Kaspersky Endpoint Security is to protect our endpoint machines and ideally we are also looking at protecting our server. However, I had challenges deploying it to the servers. It was making them really slow.

The feature that I have found most valuable is its deployment. It is easy to centrally deploy. You can deploy it on the Administration Console then deploy it to the different endpoint machines without specifically deploying it manually on each machine. Its deployment is really user friendly. 

Additionally, scheduled tasks like scanning and safe rules, taking rules and grouping the different machines, being able to pick updates automatically and deploy them remotely are generally very easy, though we've had some challenges.

There are quite a number of areas for improvement. The first area for improvement is that I find this solution to be very resource intensive when you're running a particular task, even a mere scanning task, even though it's running in the background. When you go to inspect the resources you realize it makes the machine very slow. It takes up a lot of resources even though there are no particular scanning tasks scheduled to run. That's one of the issues.

The second area for improvement had to do with machines at one point being unable to communicate with the Central Server or the Heartbeat.

Another issue is related to installations. There is a feature for remotely deploying the solution on your endpoint machines, but some machines can fail. There was a particular incident where I needed to reinstall the solution again and it wasn't uninstalling. So the uninstallation process was a bit challenging. I had to install the machine again manually. They were Windows machines so I had to go and restore the machine again. Uninstalling it and reinstalling it on some machines can be a bit challenging.

Additionally, the way it handles threats is an area for improvement. Suppose there is a particular threat that has been detected, maybe someone inserted their flash drive or something. It does not give me an option to configure. I don't know if I was doing it right so that the threat is neutralized without me having to log on to the Administration Console. Then you go to Active Threats and manually delete that threat. I thought it would be intelligent enough. For instance, if I compare it to the Defend, if the flash drive has a virus it'll delete it automatically or quarantine it and give me a notification. Here, I don't get notifications. There is no feature providing me with real time notifications. I have to manually go to the Administration Console, log on and try to view if there are active threats on the network. 

There is also the issue of synchronization with the Active Directory particularly if I'm using the Linux server. Sometimes you have a machine you have deleted from the Active Directory or disconnected from the network but that machine is still appearing in the Administration Console and you have to delete it manually. These are some of the challenges we meet with Kaspersky Endpoint Security.

In terms of what I would like to see in the next release, I would like it to be a bit lighter. I've used a couple of other solutions and I find them lighter to use than Kaspersky. Kaspersky really has to improve on that aspect of making sure that it's not consuming a lot of resources.

I have been using Kaspersky Endpoint Security for the last five years.

Kaspersky Endpoint Security is scalable.

Normally, we don't contact tech support directly. We rely on the partner here who supplies the solution.

Our license is a paid license which we pay annually. Every year we have been renewing the licenses.

I don't have any issues with the price. I think the pricing is fair.

We have been using Kaspersky Endpoint for Business Advanced. We are making a switch over to Sophos Intercept Advanced.

On a scale of one to ten, I would give Kaspersky Endpoint Security an eight.

We primarily use the solution for its antivirus and firewall. It has a VPN also that comes in handy.

The initial installation of the solution was easy.

Overall, the product is quite flexible. 

The solution offers good security. I have yet to have any kind of breach.

It's a flawless system. We've been very happy with it.

At first, it did not work well with Windows 10, however, it was time when Windows 10 was released. After that, it has worked well. We deactivated the Windows firewall and antivirus. If they work both together it slows the functionality of the laptop, the notebook.

The solution could be a lot lighter. You really feel it when the laptop starts. 

We've been using the solution for at least two years at this point.

The product is quite stable. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's been quite reliable for us.

The solution can scale. If a company needs to expand it out, they can do so fairly easily.

Mainly, I just use the solution personally, on my laptop. We do not have central servers. Each person has his own notebook or desktop. We still do not have an IP network connected to central servers.

We will continue to use it and increase usage as needed unless something better comes along.

We've never needed technical support in the past. For this reason, I can't speak to their knowledgeability or responsiveness. However, the solution itself is very, very good.

We did previously use a different solution. However, I can't recall the name of the product.

The initial setup is quite straightforward. It's not complex.

The deployment process is very fast. It takes about ten minutes or so to get everything up and running.

I handled the initial implementation by myself, in-house. I did not need the assistance of a consultant or integrator.

We buy individual licenses per machine. Typically, they come as cards with serial numbers that we scratch off and enter onto our machines.

I'm just a customer and an end-user. I don't have a business relationship with Kaspersky.

I'd recommend the product, although I don't personally work in cybersecurity.

That said, I've never gotten a virus on my machine using this product. It seems to be quite effective.

Overall, I would rate the solution at a nine out of ten. I've been very happy with it.