KiSSFLOW Reviews and Pricing

Nicholas Githinji

Project Manager at Ramco Systems

Jul 17, 2023

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An user-friendly solution that helps to standardize processes

Pros and Cons

"I like the forms which help us to get information."

"KiSSFLOW needs to improve its integration."

What is our primary use case?

As a group of companies, we have some processes that are global and can be used by all the companies. We also develop custom processes for ones that are specific to individual organizations.

What is most valuable?

I like the forms which help us to get information.

What needs improvement?

KiSSFLOW needs to improve its integration.

For how long have I used the solution?

I have been using the solution since December 2021.

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KiSSFLOW

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What do I think about the stability of the solution?

I would rate KiSSFLOW's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability an eight out of ten. We have around 100 users for KiSSFLOW.

How are customer service and support?

I have an admin account and can easily work on the system unless it's a bug. The documentation and support team is quite good.

How was the initial setup?

The tool's setup is easy because the interface is very user-friendly. We deployed it on the cloud and it is available on the mobile and web. We had a supportive onboarding team. As soon as we sign up, we get an onboarding specialist which makes the onboarding quite fast. We can implement the solution within two to three months.

What other advice do I have?

I would rate the product a nine out of ten since it has really helped us in our organization. It has helped us achieve uniformity within the groups. You can create one standardized process which makes reporting also easier.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1360356

Manager, Technology at a financial services firm with 51-200 employees

Aug 23, 2020

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Good performance, no maintenance is required, and technical support quick to resolve issues

Pros and Cons

"The most valuable feature is the performance."
"My advice to anybody who is considering KiSSFLOW is that it is easy to use and I recommend it."

"The integration between forms should be made easier."

What is our primary use case?

We use KiSSFLOW for internal workflows that use memos, expense sheets, and requisitions.

What is most valuable?

The most valuable feature is the performance.

We can choose the forms that we want to use.

What needs improvement?

The integration between forms should be made easier.

Form attachments should be improved.

I would like to see improvements made to storage integration.

For how long have I used the solution?

I have been using KiSSFLOW for about two years.

What do I think about the stability of the solution?

KiSSFLOW is a stable product.

What do I think about the scalability of the solution?

It is scalable. We have about 150 users and it is used almost daily.

How are customer service and technical support?

The technical support is quite responsive and they are quick to resolve issues.

Which solution did I use previously and why did I switch?

This is the first solution of this type that we have used.

How was the initial setup?

The initial setup is a bit complex. When we have to drill down to learn more about the process and we have to set up multiple tools, it is difficult to customize. Our deployment took approximately one month.