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Pros & Cons summary

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Prominent pros & cons

PROS

KiSSFLOW's performance is highly valued.
The support team is responsive and quick to assist.
Its flexibility and speed enable users to create and modify processes swiftly, often within ten minutes.
KiSSFLOW facilitates easy and virtual approvals, enhancing workflow efficiency.
Its integrations are versatile, connecting seamlessly with multiple applications like DocuSign, Salesforce, OpenText, and SEB.

CONS

Integration between forms should be made easier.
The marketplace should include more existing tools for better connector-based integration instead of relying on API integrations.
There is a lag in the delay between API calls.
Some of the tool's fields only accept certain types of text, making input fields inflexible.
Stability can be improved.
 

KiSSFLOW Pros review quotes

Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
Jul 18, 2023
Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far.
Idris Oyibo Igagwu - PeerSpot reviewer
Integration Developer at FHI 360
Jul 5, 2023
The best thing about Kissflow is its user-friendliness.
AlessandroFabris - PeerSpot reviewer
Managing Director at IALC
Jun 30, 2023
The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes.
Learn what your peers think about KiSSFLOW. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Kristine Ismael - PeerSpot reviewer
Partner at Ismael and Co., CPAs
Jul 12, 2023
The best thing about KiSSFLOW is that we can do virtual approvals.
Shanmuga Durai - PeerSpot reviewer
Data Analyst at Testbook
Jun 29, 2023
The support team responds fast.
Yazeed Alwkhyan - PeerSpot reviewer
Software Engineer at Pharma International Company
Aug 7, 2023
The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB.
reviewer2226663 - PeerSpot reviewer
Human Resources Advisor at a tech services company with 1,001-5,000 employees
Jul 3, 2023
I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook.
Aditya Pandey - PeerSpot reviewer
Analyst at a tech company with 1,001-5,000 employees
Jul 18, 2023
The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes.
Gerald Chioke - PeerSpot reviewer
Quality Assurance Analyst at Flutterwave
Jul 7, 2023
Kissflow has reduced the bottleneck around getting approval for certain items in the company.
MS
Digital Consultant at a mining and metals company with 501-1,000 employees
Jul 24, 2022
The user interface is very, very good.
 

KiSSFLOW Cons review quotes

Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
Jul 18, 2023
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user.
Idris Oyibo Igagwu - PeerSpot reviewer
Integration Developer at FHI 360
Jul 5, 2023
One area where I believe Kissflow can be improved is customization.
AlessandroFabris - PeerSpot reviewer
Managing Director at IALC
Jun 30, 2023
In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community.
Learn what your peers think about KiSSFLOW. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Kristine Ismael - PeerSpot reviewer
Partner at Ismael and Co., CPAs
Jul 12, 2023
Sometimes some notifications don't appear on the mobile app.
Shanmuga Durai - PeerSpot reviewer
Data Analyst at Testbook
Jun 29, 2023
There is a lag in the delay between API calls.
Yazeed Alwkhyan - PeerSpot reviewer
Software Engineer at Pharma International Company
Aug 7, 2023
There is room for improvement in terms of stability.
reviewer2226663 - PeerSpot reviewer
Human Resources Advisor at a tech services company with 1,001-5,000 employees
Jul 3, 2023
Some of the tool's fields only accept certain types of text. The input fields are inflexible.
Aditya Pandey - PeerSpot reviewer
Analyst at a tech company with 1,001-5,000 employees
Jul 18, 2023
The UI, though is pretty friendly and easy to use, can be improved in some aspects.
Gerald Chioke - PeerSpot reviewer
Quality Assurance Analyst at Flutterwave
Jul 7, 2023
If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome.
MS
Digital Consultant at a mining and metals company with 501-1,000 employees
Jul 24, 2022
They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations.