Try our new research platform with insights from 80,000+ expert users

KiSSFLOW vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.
Sentiment score
7.1
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
 

Customer Service

Sentiment score
7.5
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
Sentiment score
7.2
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
 

Scalability Issues

Sentiment score
7.3
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
Sentiment score
7.7
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
 

Stability Issues

Sentiment score
8.3
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
Sentiment score
8.0
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
 

Room For Improvement

KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
 

Setup Cost

KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
 

Valuable Features

KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
OutSystems has a very good learning curve for developers.
 

Categories and Ranking

KiSSFLOW
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Business Process Management (BPM) (9th)
OutSystems
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Mobile Development Platforms (1st)
 

Mindshare comparison

As of May 2025, in the Low-Code Development Platforms category, the mindshare of KiSSFLOW is 0.6%, up from 0.6% compared to the previous year. The mindshare of OutSystems is 10.2%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
Bireswar Das - PeerSpot reviewer
A low-code platform for the development of mobile and web enterprise applications
To illustrate a case, the customer initially had a private cloud, essentially a data center hosted within it. They needed a disaster recovery solution, which would involve using a public cloud. This situation led to some deployment challenges due to the hybrid nature of their setup. However, once we implemented the solution for them, they were extremely satisfied. The process was not only effective but also quite speedy. To be more precise, we completed it in around 100 days, even though they initially requested it to be done in four months. They were very pleased with the efficiency of the implementation.
report
Use our free recommendation engine to learn which Low-Code Development Platforms solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Government
10%
Wholesaler/Distributor
8%
Educational Organization
26%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about KiSSFLOW vs. OutSystems and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.