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Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Apr 14, 2021
Cloud managed access and aggregation switches with a useful GUI, but the throughput path of the core switches could be better
Pros and Cons
  • "The cloud part of Meraki Switches is very good. They also have a good GUI. It's a complete solution. I like the switching and the monitoring part."
  • "The cloud part of Meraki Switches is very good."
  • "The throughputs, especially the throughput path, can be improved on the core switches. I think they should improve the throughput in the core switches to enable higher throughputs."
  • "The throughputs, especially the throughput path, can be improved on the core switches."

What is our primary use case?

I had to provide solutions for a pharmaceutical company, where data plays a very important role. This is where testing takes place and security is critical, and they have a lot of security on-site. If you want to have more VLANs and so on, you can do it through a core switch.

It all depends on the customer's requirements. For example, if the customer uses SAP HANA, they will go for a new direct server. On the new direct server, you have an output of 10 GBs, and based on the output and the number of users, I provide the solution to the customer.

It also depends on the application. For example, in SAP HANA, it'll depend on all the customer's modules, how many servers will make a Nutanix server, for example, 12 to 16 servers, and the number of users. 

What is most valuable?

The cloud part of Meraki Switches is very good. They also have a good GUI. It's a complete solution. I like the switching and the monitoring part.

What needs improvement?

The throughputs, especially the throughput path, can be improved on the core switches. I think they should improve the throughput in the core switches to enable higher throughputs. A little bit of training for customers like online training would definitely help us.

For how long have I used the solution?

I provided a couple of Cisco Meraki solutions to clients last year. 

Buyer's Guide
Meraki MS Switches
March 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

Meraki MS Switches are stable.

What do I think about the scalability of the solution?

Meraki MS Switches are scalable.

How are customer service and support?

Technical support is good. Our team is already certified in this area, and if anything critical happens, we try to log into their portal. If not, we'll have our own tech support handle it.

Which solution did I use previously and why did I switch?

On the switching front, I have provided a lot of solutions on Juniper and also on HP Aruba.

How was the initial setup?

The installation is not a problem at all. It takes about a day to configure all the systems.

What about the implementation team?

We have about four or five people working with Meraki switches.

What's my experience with pricing, setup cost, and licensing?

When you compare it to other switches like HP, Juniper, and Ruckus, Meraki MS Switches are cheaper.

What other advice do I have?

I would recommend Meraki MS Switches. I like Cisco Meraki Switches, and I have friends who've been using them. They're a couple of system integrators who only use Meraki.

On a scale from one to ten, I would give Meraki MS Switches a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1497534 - PeerSpot reviewer
Lead Engineer at a tech services company with 51-200 employees
Real User
Feb 14, 2021
Functions well, easily scalable, and installation simple
Pros and Cons
  • "I have found the solution to be stable."
  • "The setup was as easy as a setup can be, we had no issues."
  • "In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable."
  • "In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable."

What is our primary use case?

This solution is suited for the cookie factory just around the corner and up to including multinational organizations with locations spanning around the globe.

What is most valuable?

The solution is a switch and many of them do the same operations, it connects devices together.

What needs improvement?

In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable.

In some deployments, I would like stacking to act like RAID 1 but not if you are updating the firmware of one switch in a stack. Stacking and switches with Meraki, they need to improve on this. I had a different experience with Extreme Networks which behave completely different.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is plug and play. If you want to upgrade, all you do is plug it in and it works.

How are customer service and technical support?

In my experience, they sometimes reply with a proper answer and others they reply with, "You can always file the I wish button request" I am confused why an organization would push automatically scheduled release candidate firmware. They tend to be too pushy. After this, I have to look at every customer individually and cancel those updates, which does not make sense to me.

Which solution did I use previously and why did I switch?

I have used Extreme Networks and Cisco products in the past, some of the features are better than this solution in Extreme Networks and Cisco's licenses will not expire like they do in this solution.

How was the initial setup?

The setup was as easy as a setup can be, we had no issues.

What's my experience with pricing, setup cost, and licensing?

The licensing element is not favourite with Meraki. My opinion is if you buy something, it should be yours, and not if the license expires, the lights go out, or you might not be able to manage it anymore. The licensing is purchased on a one, three, five, and seven year basis.

What other advice do I have?

Switches are switches, they do what they say they do on the box. I do recommend this solution If you are looking for something easy, and do not mind having to renew your license or else you will not be able to manage it anymore. Then this solution could be a good fit. Cisco Classic 2900 Series and the likes, they just keep on going. Unless you really need support, that is extra, but at least functionality will not expire with the license.

I rate Meraki MS Switches an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Meraki MS Switches
March 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
IT Support Executive at a healthcare company with 51-200 employees
Real User
Feb 4, 2021
Web-based management with everything in a single dashboard, but it is expensive and the registration process needs to be streamlined
Pros and Cons
  • "The dashboard and the interface, in general, are good features."
  • "The dashboard and the interface, in general, are good features, and everything from switches to access points can be used from a single dashboard."
  • "We had some dashboard licensing issues, maybe because their method of collecting data from the user needs to be more streamlined."
  • "We had some dashboard licensing issues, maybe because their method of collecting data from the user needs to be more streamlined."

What is our primary use case?

We are using these switches to provide internet access to our users. They connect the access points.

What is most valuable?

The dashboard and the interface, in general, are good features. We can work globally and anybody can log in from our web-based console to use it. Everything from switches to access points can be used from a single dashboard.

What needs improvement?

We had some dashboard licensing issues, maybe because their method of collecting data from the user needs to be more streamlined. It seems that they have collected information from the vendor, but perhaps there is not a proper SOP regarding this.

They collected some vague information that was registered and when it came to us, we found out that they didn't use our proper email address. As a result, licensing became an issue. It was only resolved after we contacted them and changed the details of the registration. Consequently, there was a long delay before we started using it.

When I registered the system in India, there was no problem. However, in the UAE, the vendors were not collecting and properly verifying the details. The need to streamline the licensing data collection process to fix this.

As a manufacturer, or OEM, they might be doing their part correctly, but the vendors might be losing the data. So, they need to be strict on their vendors to collect the information properly. Or, they need to at least contact the people, the end-users, and verify that it is correct. As it is now, they just depend on the vendors' data. Before they register it, they need to contact the customer directly with the data and verify it. Ideally, some kind of SOP should be there.

With no SOP in place, the question becomes one of what happens when Cisco takes the data from the vendor and registers the product, but doesn't verify it by contacting the customer. This can happen in cases where the vendor is in a hurry to sell the product. In fact, they might fill in bogus data and give it to Cisco. Then, once the customer gets the product and starts to configure it, they get the licensing issue like we did, which is the first step in the process. The fails only because the data given by the vendor is wrong, and it's not the fault of the customer.

If instead, Cisco verified the details with the customer again, once they receive the data, it would be better. As I suggest this, it might seem like a slow process, but in today's world, it is not. They can contact the customer directly, using the provided email or mobile number. They can call them, verify the details, and it will be good for both Cisco and the customer.

For how long have I used the solution?

We have been using Meraki MS Switches for approximately six months.

What do I think about the stability of the solution?

It is pretty stable so far, but we really only just started using it so I may have more comments in another year or so.

What do I think about the scalability of the solution?

Scalability is something that we'll determine in the long term. At this time, we have between 30 and 50 users. It can scale up to 60.

How are customer service and technical support?

I have not yet dealt with technical support.

Which solution did I use previously and why did I switch?

Previously, we used MR access points and we liked the user interface. We wanted to extend that to our switches. At the time, the switches were web-managed but they were not under the same dashboard. Switching to Cisco and Meraki brought everything together, from switches to access points, into a single dashboard.

How was the initial setup?

I was involved in the installation and found that it was straightforward. The deployment took between one and a half and two hours, although we still had the problem with the licensing. That was a long wait.

What about the implementation team?

Our deployment team consisted of three people. There was one person on-site, another in India, and one in the UK.

We are just about to do some configuration with these switches.

What's my experience with pricing, setup cost, and licensing?

This product is quite expensive. The vendor might be cashing in on the dashboard because it's attractive, and nobody else is providing such a sophisticated dashboard. It has the IP, switches, routers, security cameras, and everything else included in one place. So, while the product is expensive, the features they provide are unmatchable.

What other advice do I have?

This is a product that I recommend for others.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Consulting and Design Engineer at Claro Ecuador
Real User
Nov 22, 2020
Dashboard is well integrated which enables easy monitoring
Pros and Cons
  • "Console of the dashboard is well integrated."
  • "The scalability of the solution is excellent."
  • "The cameras should be better integrated."
  • "It's somewhat difficult to contact technical support, there are several manual steps involved. If you don't know the process, it can take time."

What is our primary use case?

Our primary use case of Switches is for controlling and monitoring the clients. I'm a senior consultant and design engineer and we are partners of Meraki. 

What is most valuable?

A valuable feature is the console of the dashboard which is pretty integrated. It's also easy for the client to monitor their dashboard. 

What needs improvement?

I think the cameras should be better integrated so that clients can review real time images on the dashboard. That's a basic feature.

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

It's a pretty stable solution and there was no difficulty integrating the products to one dashboard. 

What do I think about the scalability of the solution?

The scalability of the solution is excellent. 

How are customer service and technical support?

It's somewhat difficult to contact technical support, there are several manual steps involved. If you don't know the process, it can take time. 

How was the initial setup?

The initial setup was not complex. 

What other advice do I have?

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Devanand PR - PeerSpot reviewer
Devanand PRIT Support Executive at a healthcare company with 51-200 employees
Real User

Very true about the support. The support center numbers for India is not working at all. 

reviewer1414806 - PeerSpot reviewer
IT Engineer at a printing company with 201-500 employees
Real User
Nov 8, 2020
Easy to set up, monitor, and check the switch status
Pros and Cons
  • "It is easy to set up and easy to monitor. It is also easy to check the status of the switch."
  • "We were using a Cisco switch, and we switched to Meraki because of the monitoring capabilities, as Meraki is on the cloud so it is easier to monitor and also easier to check the status of the switch, which is a good thing for a network administrator."
  • "It would be great if the switch can identify the IP address connected to the network port. It seems most of the switches cannot identify the IP address. They can identify the MAC address but not the IP address."
  • "It would be great if the switch can identify the IP address connected to the network port."

What is our primary use case?

We use it for general network switch purposes.

What is most valuable?

It is easy to set up and easy to monitor. It is also easy to check the status of the switch.

What needs improvement?

It would be great if the switch can identify the IP address connected to the network port. It seems most of the switches cannot identify the IP address. They can identify the MAC address but not the IP address.

For how long have I used the solution?

I have been using this solution for almost one year.

What do I think about the stability of the solution?

It is pretty stable. We had only one issue related to the cooling fan, and they had to call the hardware back. We had to switch the hardware to fix the issue, and it took a while. That was the only issue we had.

What do I think about the scalability of the solution?

In our company, we have about 400 users, but on this site, we have only 150 users.

How are customer service and technical support?

We didn't need any kind of support, but I think the support is good.

Which solution did I use previously and why did I switch?

We were using a Cisco switch. We switched to Meraki because of the monitoring capabilities. Meraki is on the cloud, so it is easier to monitor. It is also easier to check the status of the switch, which is a good thing for a network administrator.

How was the initial setup?

The initial setup is really easy because everything is on the web. Most of the stuff has been implemented on the cloud. Once you receive the switch, you just connect to the cloud. There is no installation as such.

What other advice do I have?

I would recommend this solution to others. This is a good product from my standpoint. We plan to continue using this solution.

I would rate Meraki MS Switches a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1258923 - PeerSpot reviewer
Vice President of Information Technology at a non-profit with 51-200 employees
Real User
Nov 7, 2020
Easy to set up, stable, and has all of the networking features we need
Pros and Cons
  • "To me, this is a product that meets all of the needs that anyone could possibly have for a networking device."
  • "To me, this is a product that meets all of the needs that anyone could possibly have for a networking device."
  • "The licensing model needs to be improved."
  • "The licensing model needs to be improved."

What is our primary use case?

All of our endpoints are connected to our servers via the Meraki switches. Every user goes through them and it mirrors a cloud portal that allows you to administer it.

How has it helped my organization?

It hasn't really improved the way our organization functions. It's very similar to any other switch that I've used, although it is easier to manage than other switches.

What needs improvement?

The licensing model needs to be improved. The way they license their products, I'd rather just pay for a device by the device, and not have to pay annual subscription fees.

For how long have I used the solution?

We have been using Meraki MS Switches for about two years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

This is a scalable solution and everybody in the organization uses these switches. This includes the president and CEO, the business development underwriters, and everybody else. In total, there are about 75 users.

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

Prior to Meraki, I used HP switches. I changed because they were too old and it was time to replace them. They were at the end of the normal lifecycle and Meraki had some great reviews, so I figured that I'd try them out.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

My advice for anybody who is implementing this product is to do your research to make sure that it's exactly what you need. These are powerful switches and they can do a lot. They probably do more than most people might need so just make sure that it's the right switch for you.

To me, this is a product that meets all of the needs that anyone could possibly have for a networking device. I mentioned the issue with the licensing, although all of the manufacturers are now going with that licensing model. I think that I have that problem with anybody, at this point.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CECEO, ICT & Privacy ConsultantO at CHIP COMPUTERS S.r.l.
Real User
Oct 10, 2020
Easy to configure and provides us with complete visibility of the graphic end point
Pros and Cons
  • "It is easy to configure and provides complete visibility of the graphic end point."
  • "It is easy to configure and provides complete visibility of the graphic end point."
  • "This is quite an expensive solution."
  • "This is quite an expensive solution so I'd like to see the cost reduced."

What is our primary use case?

We are partners with Cisco and I'm the company CEO. 

What is most valuable?

I like that this solution is easy to configure and it provides complete visibility of the graphic end point. 

What needs improvement?

This is quite an expensive solution so I'd like to see the cost reduced. The complete installation can be very expensive because the switch doesn't have an option to perform fiber connectivity.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How are customer service and technical support?

I have had good experience with the English support but I'd really like to see some technical support in Italian.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

It's an expensive solution in some environments but I would recommend it. 

I would rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mansukh Bhesania - PeerSpot reviewer
MD and CEO at Aster Networks
Real User
Top 20
Sep 30, 2020
Easy to manage remotely and the SD-WAN features are good
Pros and Cons
  • "The most valuable feature is cloud management."
  • "Overall, this is a good product and I am actively promoting it."
  • "I don't think that the cost is a problem, but sometimes the price requires convincing the customer of the value."
  • "I don't think that the cost is a problem, but sometimes the price requires convincing the customer of the value."

What is our primary use case?

We are a system integrator and Meraki MS Switches are one of the network infrastructure products that we implement for our clients. My goal is to give the proper service and proper ideas. Our customers for this product include educational institutions, manufacturing plants, and banks.

What is most valuable?

The most valuable feature is cloud management. In particular, if you are required to manage the switch remotely then this is a good solution.

The SD-WAN features are very good.

What needs improvement?

I don't think that the cost is a problem, but sometimes the price requires convincing the customer of the value.

For how long have I used the solution?

We have been working with Meraki Switches for the past 10 to 12 years.

What do I think about the stability of the solution?

Stability-wise, I have not had a bad experience in the past and none of my customers are complaining.

What do I think about the scalability of the solution?

Scalability has not been a problem.

How are customer service and technical support?

The Cisco technical support is good and we have had no problem at all. When we require help then they are excellent.

Which solution did I use previously and why did I switch?

I work with and promote many different switches including the standard Cisco and Meraki products.

How was the initial setup?

The initial setup is very easy to complete.

What other advice do I have?

Overall, this is a good product and I am actively promoting it. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Updated: March 2026
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