We primarily use the solution for switches.
Technical Manager at Nexthope
Fair pricing, good integration, and helpful support
Pros and Cons
- "Support has been very good."
- "It's reliable and I advise others to use it."
- "We aren't missing any features."
What is our primary use case?
What is most valuable?
The switches are great. The basic features are sufficient.
The stability is good.
You can scale the product.
Support has been very good.
The solution offers very good integration potential.
The pricing is fair and offers good value.
What needs improvement?
Since 2019, we have not encountered any problems with the switches. On our servers, there are occasionally some bugs or some problems with some features that need Meraki support; however, everything works well with Meraki Switches.
We aren't missing any features.
For how long have I used the solution?
We've used the solution since 2019. We've used it for a few years now.
Buyer's Guide
Meraki MS Switches
June 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
What do I think about the stability of the solution?
For the most part, the solution is stable. Upgrades are typically great. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
We do not have issues with the scalability. It's very easy to expand.
There are more than 20 companies using the solution, however, I don't have details about how many individual users are at each company.
How are customer service and support?
As we have Cisco Premier, when we have to call them, Meraki is very fast in solving our tickets and definitely was very fast in their support. It's very, very good. We can call them directly and get immediate help.
What's my experience with pricing, setup cost, and licensing?
We pay for the solution on a yearly basis. We pay a standard fee and there are no additional costs.
While it may not be the cheapest, for the quality you receive, the price is very good.
What other advice do I have?
We are resellers.
We are a Cisco Premier Partner, and we're trying to do Meraki certifications. It's in progress.
We provide Meraki to our customers, and it's working well.
Meraki's on the cloud. All solutions that are using SD-WAN is managed on the cloud.
Almost all our customers here in the Madagascar area are 49 or 24FP versions of Meraki MS 210. It's suitable for all our customers here.
We recommend the solution.
It's reliable and I advise others to use it. If they are using Meraki Switches, I recommend them to use also the firewalls and access points. They work well with everything in one dashboard. It's better to pay and have the firewall, switches, and access points together to get a good view on the dashboard and the management. It's better to use Meraki. It is very, very stable.
I'd rate the switches a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of IT Services at Great Southern Grammar
It's scalable, easy to set up and not too expensive.
Pros and Cons
- "Setting up a Meraki switch is fairly simple. It can be done by one manager and a senior engineer developer."
What is our primary use case?
We use Meraki MS Switches to provide network security. We have around 900 users.
For how long have I used the solution?
I've been using Meraki MS Switches for five years.
What do I think about the stability of the solution?
Meraki switches are stable.
What do I think about the scalability of the solution?
Meraki switches are easy to scale.
How are customer service and support?
We haven't had any major issues, but we've gotten general support from them.
How was the initial setup?
Setting up a Meraki switch is fairly simple. It can be done by one manager and a senior engineer developer.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
The licensing cost isn't too expensive.
What other advice do I have?
I rate Meraki MS switches nine out of 10. I would absolutely recommend it to other people.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Meraki MS Switches
June 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Director of IT at a hospitality company with 201-500 employees
Allows you to stagger the firmware updates and is easy to configure and use
Pros and Cons
- "The most valuable features are ease of use and configuration. It has a cloud-based configuration that makes it easy."
- "They tend to have some weird issues with fiber uplinks."
What is most valuable?
The most valuable features are ease of use and configuration. It has a cloud-based configuration that makes it easy.
They've added some improvements to firmware update scheduling where you can stagger the updates, which is the biggest advantage. Prior to that, you could not stagger updates when you have data center switches or stacks, which was difficult. They've now added some improvements for more update processes to stagger devices, which has greatly improved my happiness. It is in beta right now.
What needs improvement?
They tend to have some weird issues with fiber uplinks.
For how long have I used the solution?
I have been using these switches for six years. We have the latest version.
What do I think about the stability of the solution?
They are stable. The only issues I've encountered are with fiber uplinks.
What do I think about the scalability of the solution?
I don't have any scalability issues, but there are certain things for which I probably wouldn't use it, such as storage area, networking, etc. For local LAN, it shouldn't have any scalability issues.
How are customer service and support?
It's usually pretty good. It tends to lack when we run into some bug issues. They take time.
How was the initial setup?
It was straightforward. For maintenance, one to two people are enough for about 200 users.
What's my experience with pricing, setup cost, and licensing?
It depends on what type of equipment you have and other things. We're about $17,000 a year.
What other advice do I have?
I would rate these switches an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Decathlon International
Good functionality and data capture with a helpful online dashboard
Pros and Cons
- "The product is very straightforward."
- "For me, the best functionality is provided by Meraki for any device, and the ability to manage the devices from the online dashboard is great."
- "The switch capacity needs to be improved."
- "The product is not scalable. It's a physical device and therefore limited."
What is our primary use case?
We primarily use the solution for switching delivery. It's quite basic. It provides connectivity. They are ethernet switches.
What is most valuable?
We like the ability to perform data capture and open it with Wireshark in case of issues.
For me, the best functionality is provided by Meraki for any device. The ability to manage the devices for the dashboard online, from the online dashboard. It is great.
The product is very straightforward.
The stability of the product is very good.
What needs improvement?
The switch capacity needs to be improved. Today we deploy some MS switches for the data center. Previously, it was a small data center and we get the most powerful device into the portfolio of Meraki to respond to this subject. However, it could be great to have a better capacity with 10 gigs or 40 gigs, for example.
As a physical device, it's not extremely scalable.
For how long have I used the solution?
We started to resell Meraki devices to our customers around 2016. It's been around six years.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The product is not scalable. It's a physical device and therefore limited.
It's possible when you have virtualization, for example. For VMX, maybe, by the deployment VMX by Terraform and configuration automation, it's possible. However, with the physical devices, and so the switches, with the stack, we have scalability with the ports, with the interfaces, through a new device. I did it to the stack, however, globally, the solution, it's not as scalable as it could be. However, it's just due to the fact that it is a physical device.
How are customer service and support?
The support is very good. We are very satisfied with the technical support we get. They always resolve the issues we have.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm also familiar with Juniper or Huawei. The main differences between them are the facility to configure or deploy, and ease of use. Meraki is a real plug-and-play solution. That's why it's really good. With Juniper in particular you do need strong skills to get the most out of it.
How was the initial setup?
It's a straightforward setup. It's not overly difficult. That's why we continue to use Meraki. I'd rate the product four out of five.
The deployment is very quick. It takes only a few seconds to a few minutes. It's very fast. We have developed some API applications to automate the configuration and deployment without using the dashboard. We only need to put up a .CSV file and everything is done automatically.
What's my experience with pricing, setup cost, and licensing?
It is a good solution, however, it is quite expensive. I'd rate the cost at a three out of five. You do have to pay for the license, however, the licensing is quite expensive.
What other advice do I have?
I'd rate the solution ten out of ten. We are quite satisfied with the solution genera.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Vice President at Horizon Mechanical Solutions
The VPN and VLAN features are easy to set up and use
Pros and Cons
- "Meraki's site-to-site VPN function is phenomenal, and the VLAN is simple to use and set up. If you need the VLAN to sort the networks out, that works very well. The performance is also excellent."
- "Meraki MS Switches are rock solid."
- "Licensing is the only thing I can complain about. It's expensive, but everything is these days."
How has it helped my organization?
When Meraki creates a VPN, you don't even have to configure it. You say that you want this to talk, and it automatically creates a connection. That's the greatest part of it. You don't have to deal with passwords and keys.
What is most valuable?
Meraki's site-to-site VPN function is phenomenal, and the VLAN is simple to use and set up. If you need the VLAN to sort the networks out, that works very well. The performance is also excellent.
For how long have I used the solution?
I've been using Meraki MS Switches for a couple of years now.
What do I think about the stability of the solution?
Meraki MS Switches are rock solid. We haven't had any downtime.
What do I think about the scalability of the solution?
It'll scale up as much as I need, and there are many more options higher than what I've got, so their scalability is superb. Right now, we have about 40 users.
How are customer service and support?
Cisco support is excellent.
Which solution did I use previously and why did I switch?
I had some Hewlett Packard switches before. We decided to go with Meraki because it offers a holistic integrated solution with management through a single pane of glass.
How was the initial setup?
Setting up a Meraki switch is straightforward. You just plug it in, and it goes. I could do it all myself.
What's my experience with pricing, setup cost, and licensing?
Licensing is the only thing I can complain about. It's expensive, but everything is these days. There are no added costs beyond the hardware. Overall, I rate Meraki MS Switches eight out of 10 for affordability.
What other advice do I have?
I rate Meraki MS Switches 10 out of 10. If you're considering Meraki, I say do it. You'll never look back.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 201-500 employees
A stable solution with easy installation and good tech support, but could have better scalability and integrative abilities with on-premises systems
Pros and Cons
- "The solution is stable."
- "We are satisfied with the solution when it comes to that concerning a small environment."
- "The scalability and integrative abilities with on-premises systems could stand improvement. I am talking about the monitoring features and those directly concerning the internal management systems."
What is most valuable?
I find administration management and the cloud to be valuable features.
What needs improvement?
The scalability and integrative abilities with on-premises systems could stand improvement.
I am talking about the monitoring features and those directly concerning the internal management systems. The stock switches should be more reliable.
The solution is a bit on the pricey side.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability could be better.
How are customer service and support?
The technical support is fine.
How was the initial setup?
The initial setup and deployment are easy.
What's my experience with pricing, setup cost, and licensing?
The price could be lower.
What other advice do I have?
We are satisfied with the solution when it comes to that concerning a small environment.
I use the solution in my company.
I rate Meraki MS Switches as a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Director, Network and Telephony at a healthcare company with 1,001-5,000 employees
Easy to use, good visibility, an awesome dashboard, and good support
Pros and Cons
- "It is easy to work with."
- "I use it at work and at home and I don't have any issues."
- "I would like to add a voice capability to Meraki, to make a call or receive a call."
What is our primary use case?
I use this solution at work and in my house. The network in my house runs on Cisco Meraki. I use it to connect my home network to the internet.
At work, we use it to connect the users, their network, and their computers to the network.
What is most valuable?
It is easy to work with.
The dashboard is awesome. It provides you with very rich information, and when it comes to troubleshooting, it provides you with a wealth of information on the network about what is going on.
It tells you what traffic goes out and what traffic comes in.
It's very good. It provides you with a very deep look and there is a lot of good information if you need it.
What needs improvement?
I would like to add a voice capability to Meraki, to make a call or receive a call. It can be done in the software or some type of hardware.
The switches have wireless, routers, firewalls, and SD-WAN. They have also added cameras to their product lines, as well as the sensors in their product lines.
I like to see to add some voice capability to complete the circle. That would make them complete in terms of having the ability to make a phone call. For example, if I am buying their products and I need a phone, then I would have to go buy a phone from another vendor.
It would be nice because if I had a phone added then I would need to go to any other vendor.
I would have one dashboard where I could see my sensors, my firewall, my switches, my wireless, and I can see the switch, I could see everything. I wouldn't need to go to the dashboard to look at my phone activity. It would all be on one dashboard and involve one vendor.
For how long have I used the solution?
I have used Meraki MS Switches for many years.
I am using the latest version.
What do I think about the stability of the solution?
Meraki MS Switches is a stable product.
What do I think about the scalability of the solution?
Meraki MS Switches are scalable.
How are customer service and technical support?
The technical support is awesome. When you send an email, they respond quickly. They run 24/7.
How was the initial setup?
It is easy to set up.
It is so simple that anyone could install it.
What's my experience with pricing, setup cost, and licensing?
I don't have an issue with the price of this solution.
Which other solutions did I evaluate?
I am currently doing research to see what technology would be best suited for a particular issue that we are facing.
What other advice do I have?
I haven't experienced any problems with this solution.
If I had, I would have switched to another vendor, and I wouldn't use it at home.
I use it at work and at home and I don't have any issues.
I would rate Meraki MS Switches a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at U.S. Metals, Inc.
Great support and definitely worth considering if you are looking for a cloud switch
Pros and Cons
- "I like the support, and basically, that's why I'm using Meraki by Cisco."
- "If you're looking for cloud switches, I would definitely recommend including them in your evaluation because they're really good."
- "I've had some hardware failure issues on the POE side on several switches across the years. There seems to be a problem with the POE ports of their unit system."
What is our primary use case?
We use it for network connectivity in our organization. We use it across all of our locations.
It is cloud-based. So, the software is updated to the latest firmware on a regular basis by Cisco. We have a private cloud.
What is most valuable?
I like the support, and basically, that's why I'm using Meraki by Cisco.
What needs improvement?
I've had some hardware failure issues on the POE side on several switches across the years. There seems to be a problem with the POE ports of their unit system.
For how long have I used the solution?
I have been using this solution for probably seven or eight years.
How are customer service and technical support?
They're pretty good. I would give them a 10 out of 10.
What other advice do I have?
If you're looking for cloud switches, I would definitely recommend including them in your evaluation because they're really good.
I would rate Meraki MS Switches a nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President - Operations & Client Support at Scicom Infrastructure Services
Straightforward installation, scalable and stable, with excellent technical support
Pros and Cons
- "Easily installable, with good scalability, stability and technical support."
- "The most valuable feature of the product is the console."
- "The product demonstrates poor price per performance when compared with its competitors."
- "Performance is an area in need of improvement. Other systems, such as Juniper switches, perform better for the same or less money."
What is our primary use case?
A primary use case involves small to mid-sized offices consisting of under five hundred ports.
How has it helped my organization?
While I do not have metrics to demonstrate how the product has improved the functioning of my organization, I can state that the upgrades to the portal have made it easier to manage the switches and the flexibility of the configurations. As for deployment, as you know, there are obviously multiple configuration styles. If you are going to do layer three at the edge, layer three at the core, the flexibility of the devices is very good. I cannot state to what extent improvements accrue to the investment, although I do know it is getting better.
What is most valuable?
The most valuable feature of the product is the console. The second most valuable feature is the technical support and the infrastructure behind the console.
What needs improvement?
Performance is an area in need of improvement. Other systems, such as Juniper switches, perform better for the same or less money. For consistency and ease of use, Cisco is definitely better, but performance is where things fall short.
Price to performance value when compared with competitors is a feature that should be addressed in the next release.
For how long have I used the solution?
I have been working with Meraki MS Switches for four or five years. I try to use the latest models available. I have used the 250 and 450 and will have to check if I used another one.
What do I think about the stability of the solution?
The product has good stability.
What do I think about the scalability of the solution?
The product demonstrates good scalability.
How are customer service and technical support?
I want to use the product so that I may plug it in and set it up in fifteen minutes. Then, when I have to troubleshoot something, it's easy. When I have a problem with the network, I call up technical support and they help. They actually help.
With other companies, when asking for something beyond the scope of technical support's outline, I would have the feeling of being deferred and not receiving the necessary help.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
I choose to rate the product a nine out of ten because of the cost. Remember, you and I are not paying for the equipment. Someone is paying for it. Someone has to be willing to pay the premium for this and they have to see the value. I am not a salesman, but if I want to go with Cisco, I need to show the client the better value of buying Cisco Meraki over Ubiquiti.
Which other solutions did I evaluate?
Another system I evaluated is Juniper switches.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Elifiatek
Rock solid, works well, and lets you see port connections and initiate a service request from the device itself
Pros and Cons
- "Being able to look at every port and see what it is connected to is very useful. Everything seems to be running really well. They've got everything covered. They have a really cool mounting system at the bottom and an access point that you can use to level up your device. It is kind of cool."
- "Being able to look at every port and see what it is connected to is very useful."
- "It would be great if they can get the price down for small businesses."
What is our primary use case?
I am using it to put it in a secure end-to-end solution in my IT lab. I am using MX65. I have got three Meraki solutions. I have the switch, the access point, and the appliance itself.
What is most valuable?
Being able to look at every port and see what it is connected to is very useful. Everything seems to be running really well. They've got everything covered.
They have a really cool mounting system at the bottom and an access point that you can use to level up your device. It is kind of cool.
What needs improvement?
It would be great if they can get the price down for small businesses.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is rock solid.
What do I think about the scalability of the solution?
They are after a certain market, that is, the small business market. You wouldn't put a Meraki solution at an enterprise level. That's not the market that they want to go after. You would probably scale up to full Cisco for that.
How are customer service and technical support?
They've always been really good. To be able to get somebody at the end of the line is the real advantage of having a subscription-based solution. I had to wait for maybe three minutes at the most.
You can initiate a service request from the device itself, which is something that not too many companies do. When you're logged into the interface, you can see who your rep is. You have full connection to support. If you want to learn how to configure VLAN, you just click on the support ticket, it generates a ticket. It figures out your number and other information and sends an inquiry ticket with Meraki, and they call you back.
Which solution did I use previously and why did I switch?
I have used a lot of stuff at the lower end, such as SonicWall, Linksys, and TP-link. I have also used the actual Cisco stuff, but it just never worked together. I haven't worked with Ubiquiti, but I believe that they've got a similar product. I haven't been hands-on with Fortinet, but I understand that they have a quite selective setup as well.
In terms of security and intelligence, Linksys and other such solutions tend to be more for the home business, so they are not really competing with each other. Ubiquiti competes with them, but I haven't worked with Ubiquiti.
How was the initial setup?
Its setup is very easy. A kid could do this stuff. It is cloud-based. There is one interface for all three devices. They are all tied together under a web console.
What about the implementation team?
I configured it myself, and I am not a real techie guy.
You need one person for its maintenance. I pretty much do it all myself.
What's my experience with pricing, setup cost, and licensing?
They can get the price down for small businesses. The way I bought it, I paid hardly anything, and I got all my licensing with it.
The firewall appliance is around $900, and the switches are around $150. This is for the device itself. For licensing, I signed at $70 or something like that for the switch. Technical Support is included in this.
What other advice do I have?
I wouldn't try and manage any piece of Cisco equipment by itself. You wouldn't want to just buy a Meraki Switch. You wouldn't be able to access it the same way as your firewall. It is only when you start off with an MS cloud appliance, you can add on the Meraki stuff.
I would rate Meraki MS Switches a nine out of ten. They are a good rig.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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