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Christophe ANDRIEU - PeerSpot reviewer
Sales Manager at Waycom International SASU
Real User
Mar 6, 2023
A simple to use cloud managed Switch with a user-friendly portal
Pros and Cons
  • "I like the portal, it's really interesting."
  • "The pricing can be made cheaper."

What is most valuable?

I like the portal, it's really interesting.

What needs improvement?

The pricing can be made cheaper.

For how long have I used the solution?

I have been using Meraki MS Switches for ten years.

What do I think about the stability of the solution?

I don't know about stability. But at present seven users are using it.

Buyer's Guide
Meraki MS Switches
October 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I have not contacted the support, my team does.

How was the initial setup?

The setup is very very simple.

What about the implementation team?

It was done with the help of a technical team.

What's my experience with pricing, setup cost, and licensing?

It is very expensive so I want it to be cheaper.

What other advice do I have?

I give it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tech Specialist, Client Network DeliveryTech at AT&T
Real User
Feb 18, 2023
Stable cloud managed network switches with a valuable plug-and-play feature
Pros and Cons
  • "Meraki MS Switches are amazing. Whoever built it is a genius. I like that it's a plug-and-play solution."
  • "It could be more advanced and secure. Meraki MS Switches are ideal for a mid-sized enterprise. But you can't work with this appliance if you need more security or want to do complex or advanced things. Technical support could be better."

What is our primary use case?

We are using Meraki MS Switches for our LAN users.

What is most valuable?

Meraki MS Switches are amazing. Whoever built it is a genius. I like that it's a plug-and-play solution.

What needs improvement?

It could be more advanced and secure. Meraki MS Switches are ideal for a mid-sized enterprise. But you can't work with this appliance if you need more security or want to do complex or advanced things. Technical support could be better.

For how long have I used the solution?

I have been working with Meraki MS Switches for the past six months.

What do I think about the stability of the solution?

Meraki MS Switches is a very stable product.

On a scale from one to ten, I would give stability a ten.

What do I think about the scalability of the solution?

Meraki MS Switches is a scalable solution.

On a scale from one to ten, I would give scalability a ten.

How are customer service and support?

Technical support is not good at all. Even those guys struggle, and they work on a US time zone. Whenever we raised a ticket, we had to wait one or two days to get a status and move the case forward to the next level.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. You just need the Internet, and you're good to go.

What about the implementation team?

We implemented this solution. You only need one person to install and deploy this product.

Which other solutions did I evaluate?

Cisco Catalyst is far more expensive compared to Meraki. That's the reason we are using more IT systems.

What other advice do I have?

I would tell potential users that it's an ideal solution if they don't have a complex network and don't want to do much IT work.

On a scale from one to ten, I would give Meraki MS Switches a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Meraki MS Switches
October 2026
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
reviewer2012496 - PeerSpot reviewer
Chief Information Officer at a hospitality company with 501-1,000 employees
Real User
Nov 29, 2022
Intuitive, reliable, and able to expand
Pros and Cons
  • "It makes the management of SSIDs fairly easy."
  • "I don't like some of the mobile device management options. They're a little bit hard to find in the system."

What is our primary use case?

We use mobile device management to track our wireless access points, and that's basically what it does for our environment.

What is most valuable?

It makes the management of SSIDs fairly easy. It's pretty intuitive. I haven't used anything else to manage stuff, so I don't know what other things are out there.

What needs improvement?

I don't like some of the mobile device management options. They're a little bit hard to find in the system.

For how long have I used the solution?

I've used the solution for six years. 

What do I think about the stability of the solution?

It's a stable product. I don't see too much going on with it. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable. 

Which solution did I use previously and why did I switch?

I didn't have an opportunity to use another switch. We've been using this since I've worked with the system.

How was the initial setup?

I wasn't involved in the initial setup. I adopted the system. I did not go through the deployment.

What was our ROI?

We have seen an ROI. It's very good.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. I'd rate the solution a three and a half or four out of five in terms of cost, five being the most expensive. 

What other advice do I have?

We're just customers and end-users, not partners or resellers.

I'm not sure which version of the solution we're using. 

I would suggest new users get a really good understanding of the network requirements before implementation.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gregory Marron - PeerSpot reviewer
Technical Consultant at The Marron Group
Consultant
Nov 23, 2022
Valuable dashboard makes managing switches easy
Pros and Cons
  • "The most valuable feature is the dashboard because it makes it easy to manage all of the switches. It's easy to turn them up and get it configured."
  • "Sometimes the controller in the cloud that controls the access points does not have the most accurate information. There is sometimes a glitch in keeping the management controller that is in the cloud up to date."

What is our primary use case?

Our Meraki MS Switches are deployed in different environments. Some are in a bank, some are in a dental office, and some are in a business office in downtown Chicago. 

What is most valuable?

The most valuable feature is the dashboard because it makes it easy to manage all of the switches. It's easy to turn them up and get it configured.

What needs improvement?

Sometimes the controller in the cloud that controls the access points does not have the most accurate information. There is sometimes a glitch in keeping the management controller that is in the cloud up to date.

For how long have I used the solution?

I have been using Meraki MS Switches for 12 years now. 

What do I think about the stability of the solution?

Meraki MS Switches are stable. 

What do I think about the scalability of the solution?

Meraki MS Switches are scalable to an extent. I think it is scalable if you are using it for residential Wi-Fi or office Wi-Fi where there is not a lot of complex configuration, I think it will scale well.

How was the initial setup?

Initial setups are straightforward for us. We deploy in many different environments. Our deployment in the dental office took a few hours. Our deployment of about 200 APs in a residential retirement community was probably a month because it was 200 APs and a lot of integration. In other words, deployment can take anywhere from a few hours to four weeks depending on the size of the installation. 

What's my experience with pricing, setup cost, and licensing?

On a scale of one to five, one being the cheapest and five being the most expensive, I would rate the cost of Meraki MS Switches a three. 

What other advice do I have?

My advice to anyone looking to deploy Meraki MS Switches is: be aware of the fact that you cannot activate it without a license. It does not work. There are benefits tied to the licensing. The licensing provides you with maintenance or replacement, which means that it covers you from a couple of different perspectives. The licensing is multipurpose.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Amr Moustafa - PeerSpot reviewer
NOC Technical Lead at a tech services company with 10,001+ employees
Real User
Top 20
Oct 17, 2022
More stable and reliable than other competitors on the market, easy to configure
Pros and Cons
  • "It is easy to configure and claim the switches by their serial number directly from the portal."
  • "Meraki MS Switches are more stable and reliable than Catalyst switches, and they are an easy product to configure."
  • "In reference to an area of improvement sometimes the switch does not connect to the internet initially."

What is our primary use case?

I use it primarily when migrating from old or legacy to Meraki MS Switches supporting Meraki services and supporting the SD-WAN. But I am using them with the SD-WAN provided by FlexWare. I am also using it for connecting access points because it is easier than using the Catalyst with a command line.  Meraki MS Switches has its own user interface on its platform. It is easier for configuring the interfaces and monitoring, getting the box and logs from Exporter. We are using it in some regions, especially in the Americas, North and Latin Americas, Asia Pacific, and some countries in the EMEA.

How has it helped my organization?

I like that the portal has maps inside it that detect a given location which makes searching on it easier. You can also attach photos to the portal.

The shooting portal side needs to have CLI access for deep investigations.

What is most valuable?

The most valuable feature is that it is more stable than Catalyst switches. It is easy to configure and claim the switches by their serial number directly from the portal.

What needs improvement?

In reference to an area of improvement sometimes the switch does not connect to the internet initially. One area that needs to be improved is the issue of the STP incompatible versions It occurs when there is another version of the opposite device. If you have an older version or newer version of the software, sometimes it is an issue that happens with STP incompatible versions for the uplinks. There is a lot of dependency on software compatibility. I would like to see the feature of the Catalyst Switches regarding the LLDB and CDP neighbors to be included.

For how long have I used the solution?

I have been using Meraki MS Switches for the past three years now.

What do I think about the stability of the solution?

Meraki MS Switches are a stable solution.

What do I think about the scalability of the solution?

The scalability of Meraki MS Switches depends on the compatibility of the version you are working with. In addition, it also relates to a small office or a warehouse.

How are customer service and support?

We have yet to send cases to the vendor.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and easy. The deployment is pretty fast and takes usually about an hour to complete. We configure the ports, and LANs, you can select multiple interfaces, and configure them at the same time. This is similar to the interface range command line and the user interface, simply connect the internet and everything will work.

What about the implementation team?

The solution was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

It depends on the cost center and the version of switches and their model no, so it varies from small places to large environments.

What other advice do I have?

Meraki MS Switches are more stable and reliable than Catalyst switches. They are an easy product to configure. You need to know the network essentials and what are the IPs. A professional engineer is not required to install them. I would rate them an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dhanushka Chaitanya - PeerSpot reviewer
Manager - Enterprise Networking Solutions at a tech services company with 201-500 employees
Real User
Oct 10, 2022
User-friendly with good visibility and a reasonable price
Pros and Cons
  • "The product is reasonably priced."
  • "The solution is user-friendly and offers good visibility of users, service visibility, and program management."
  • "The troubleshooting could be better."
  • "Technical support is not the best."

What is most valuable?

The solution is user-friendly and offers good visibility of users, service visibility and program management. It is easy to handle the configurations.

The setup is simple. 

We have found the product to be stable. 

It is scalable. 

The product is reasonably priced. 

The existing setup is okay right now.

What needs improvement?

The troubleshooting could be better. Sometimes we get the wrong information.

Technical support could be better. 

It's not perfectly priced. It could always be a bit lower. 

For how long have I used the solution?

I've used the solution for two or three years. 

What do I think about the stability of the solution?

It's a stable solution. The product is reliable. We have not faced any problems so far. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. 

We currently have hundreds of switches. 

At this point in time, we do not have plans to increase usage. 

How are customer service and support?

Technical support is not the best. We can't say they are very good. 

How would you rate customer service and support?

Neutral

How was the initial setup?

It's an easy initial setup. It's straightforward. It's not complex or difficult. 

We only need one person to handle the initial setup. 

What's my experience with pricing, setup cost, and licensing?

The price is quite good. I'd rate it four out of five. It's affordable. 

Which other solutions did I evaluate?

We did look into other solutions.

What other advice do I have?

We have a partnership with Meraki.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AnkurKumar - PeerSpot reviewer
Consultant at HCL Technologies
Real User
Oct 6, 2022
A very stable product with great network security features, fast speed, and low latency
Pros and Cons
  • "The switch supports various automation testing tools, and it's quite helpful for network troubleshooting as well."
  • "This switch is robust; it's never, ever gone down, and it has not been rebooted during the last two years in my environment."
  • "It is a compact switch, so there are a limited number of ports, and it needs improvement in terms of scalability."

What is our primary use case?

It's a cloud-managed, stackable access switch. It has various features, like providing quality of service to prioritize critical traffic, such as voice and video. It has various levels of support for simplified voice deployment. We also use this switch for multicast traffic. In addition, we use the switch for high capacity trunking where we require link aggregations. 

What is most valuable?

This switch is enabled with network security features. We use it for port security and MAC whitelisting, as well as DHCP snooping to prevent users from adding unauthorized DHCP servers to the network. The switch supports BPDU guard, root guard, and rapid spanning tree protocol for the loop prevention mechanism.

Moreover, now with the advent of automation in our environment, the switch supports various automation testing tools, and it's quite helpful for network troubleshooting as well.

The switch has a good speed and low latency. I will not say it's the market leader of low latency, but it competes with Arista switches in terms of latency. 

What needs improvement?

It is a compact switch, so there are a limited number of ports, and it needs improvement in terms of scalability. The number of ports should be increased. I would love to see modular capabilities, and various security features, like the ones provided by Palo Alto and various emerging cybersecurity solutions. I would like this switch to match that level of competency.

What do I think about the stability of the solution?

This switch is robust. It's never, ever gone down. It has not been rebooted during the last two years in my environment. In terms of stability, I don't see any challenges. I haven't seen any bugs associated with the current IOS. 

What do I think about the scalability of the solution?

It is a scalable solution, but compared to competitors' technology, I still see some gaps. There are a lot of scalability improvements needed in this particular model.

There are 500+ on-prem users. Counting business employees altogether though, there are about 2,000. 

How are customer service and support?

The support is quite easy and handy. No one can compete with Cisco's tech support.

How was the initial setup?

The initial setup was very straightforward. I have been in the IT industry for the last 16 years so I didn't have any challenges with the configuration or deployment. It is a plug and play solution, and needs basic configuration during the initial setup. We pushed the configuration and provisioned this switch immediately. 

What was our ROI?

I see a return on investment in terms of manageability because a single employee can easily manage the switch. I don't need to hire additional resources for taking care of the vulnerability assessment or anything else.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact price, but in terms of comparison, I know that Extreme switches are more cost-effective than Cisco Meraki Switches. Cisco should have some switches that are more cost-effective.

Which other solutions did I evaluate?

There are some other competitors nowadays, like Extreme switches. They are cost-effective and have many security features embedded in the switches. We want to see that level of competency for modular capabilities in Meraki switches soon. I still see Cisco as the market leader because no one can compete with Cisco's fast tech support.

What other advice do I have?

To someone considering this solution I would say that compared to other switches, like Arista, Meraki switches are quite robust. In terms of performance, we haven't faced any issues or vulnerabilities in the last two years. 

I would rate this solution as a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Omma Consulting
Real User
Oct 5, 2022
Manageable and easy to set up but there are some security issues
Pros and Cons
  • "The features are great."
  • "The expandability and ease of use are excellent."
  • "Its troubleshooting features need work."
  • "Its troubleshooting features need work. They could adopt a console approach that could be more helpful."

What is our primary use case?

We use this solution as a switch.

What is most valuable?

The features are great.

It's scalable. The expandability and ease of use are excellent. 

We like how easy the manageability is. 

The evolution of the product was also quite good. It's always getting better and better. 

It's very easy to set up.

This product is stable. The reliability is great.

What needs improvement?

Its troubleshooting features need work. They could adopt a console approach that could be more helpful.

If they offered more advanced management features, that would be useful. It is a cloud service; for example, if I were about to buy such a product, I would be very concerned about having cloud management for my switches. Anyone can have access from all over the world, and you can reload the switches from everywhere. That's fine. However, security is a bit of a concern for the cloud.

For how long have I used the solution?

I've used the solution for the last five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product can scale well. It's not a problem at all. I've seen the evolution, and the scalability potential is one of the things that makes it more competitive than other products.

This product can work for both smaller and quite large organizations. 

How are customer service and support?

I've been working with Cisco for years now, so technical support was always something that turned us on to solutions with Cisco. We are pretty satisfied.

Which solution did I use previously and why did I switch?

I've also worked with Fortinet as well as Cisco. 

How was the initial setup?

The solution is quite simple and straightforward. It's not hard to set up.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the pricing. It's not an aspect I deal with directly. 

Which other solutions did I evaluate?

If I compare it with Fortinet switches or HPE switches. Overall, the benefits that you gain with the ease of use and the manageability with Meraki are good. Also, many products from other companies are more unstable. That's one of the reasons why our first choice was Catalyst Switches.

What other advice do I have?

I've worked with various Meraki solutions - not just switches. I've used access points, firewalls, etc. 

I'd recommend the solution is problem-free for the most part. However, the cost needs to be taken into account, and new users should work to calculate costs before agreeing to buy. 

I'd rate the solution seven out of ten.

I'm a customer and end-user. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samir Shah - PeerSpot reviewer
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
Real User
Sep 23, 2022
Easy to set up and good for centralization but there's a lack of hardware availability
Pros and Cons
  • "The initial setup is easy."
  • "We like that it can work on a cloud basis, giving the customer a choice to operate from a central location and control everything from there, providing a proactive approach to networking for IT infrastructure that will bring better uptime and availability to the network."
  • "They need to work on prioritizing different types of data on the network, whether it's voice, data, video, et cetera. Video needs to be prioritized in a much better way, for example."
  • "I'd rate ROI a three out of five as it is costly."

What is our primary use case?

The solution is used for different office locations. The client wanted to have central control from their headquarters on wireless across a number of users, traffic, NMS. It was more of a network and switching type of deployment. They have some applications which they want to track, including how much traffic is going to the user and uptime of devices. For that, they wanted more central management.

What is most valuable?

We like that it can work on a cloud basis. It gives the customer a choice to be operated from a central location and it can be controlled from there. Our customers mostly opted for having a centralized approach.

It's a proactive approach to networking for IT infrastructure. It will bring better uptime and availability to the network.

The initial setup is easy.

What needs improvement?

They need more variety in terms of models to satisfy different customer requirements. There are very limited models right now. The range of models could expand.  

They need to work on prioritizing different types of data on the network, whether it's voice, data, video, et cetera. Video needs to be prioritized in a much better way, for example.

If there are certain search protocols added to these switches that make for better network trafficking, that would be ideal.

The lack of availability of hardware is causing issues and bottlenecks. 

We'd like interoperability to continue to be improved. 

For how long have I used the solution?

We've been dealing with the solution for two years.

What do I think about the stability of the solution?

The stability is okay. 

I understand Cisco has far more stable products. For example, Cisco Catalyst. That is more stable as compared to Cisco Meraki.

I'd rate the stability four out of five overall. 

What do I think about the scalability of the solution?

The scalability is fine. It's not an issue for us. Cisco is always working on scalability.

I'd rate it four out of five in terms of scalability. This is a new product that is still being refined. However, as they are working on the cloud, it's only going to get better. 

We have around 250 to 300 users based on the switches we've deployed. It's in an international organization with many departments and many levels of people working on it. 

How are customer service and support?

Technical support is good. It is good only for certain areas. Their support needs to be improved to level it out for everyone. Even a premier customer may not get answers within the next business day.

Which solution did I use previously and why did I switch?

We use Cisco Meraki Switches and Cisco Meraki Wireless.

How was the initial setup?

Cisco has a big problem right now. Their availability of hardware is delayed due to high demand. A lot of system integrators and companies are opting for different hardware providers as they understand that deploying Cisco will take a long time. Cisco needs to work on faster deployment. The manufacturing side needs to speed up deploying hardware to meet demand or they will lose market share.

That said, once you have the hardware, the initial setup is not hard at all. 

We have two to three engineers that can help set up the solution. It depends on the kind of project. For example, if there are four or five switches, so it doesn't take more than two days to settle that. IN that case, maybe we need to have two different engineers: one physically installing the hardware switching and doing the basic configuration and then maybe an L2 engineer who configures things on the cloud and brings different switches alive. We have certified Cisco people. We don't get any problems in terms of deployment. We can also easily handle maintenance tasks. 

What was our ROI?

I'd rate ROI a three out of five as it is costly. The ROI is not very fast. No doubt they are getting ROI with the cloud-based approach. That said, not everything is on the cloud as of now. The transition is happening very slowly. Some departments and customers are partly on the cloud, not fully. If they're deploying anything like Meraki, they're not getting fast ROI as they're not fully on the cloud. They're not fully utilizing the benefits.

What's my experience with pricing, setup cost, and licensing?

The cost is on the higher side if we are comparing it with Catalyst. It's approximately double the cost. Cisco needs to work on licensing if they want the system to be deployed more. They can have the same set of licensing: standard, premium. Premium customers who don't have any budget issues can buy premium license-based hardware. However, if there are customers who want to deploy good hardware like Cisco yet have budget constraints, they should offer a more affordable tier. 

I'd rate it a three out of five in terms of affordability.

What other advice do I have?

We're resellers. We've been dealing with the 300 and 390 series. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Antra Andrianarivo - PeerSpot reviewer
Technical Manager at Nexthope
Real User
Sep 13, 2022
Fair pricing, good integration, and helpful support
Pros and Cons
  • "Support has been very good."
  • "It's reliable and I advise others to use it."
  • "We aren't missing any features."

What is our primary use case?

We primarily use the solution for switches. 

What is most valuable?

The switches are great. The basic features are sufficient. 

The stability is good.

You can scale the product.

Support has been very good. 

The solution offers very good integration potential.

The pricing is fair and offers good value. 

What needs improvement?

Since 2019, we have not encountered any problems with the switches. On our servers, there are occasionally some bugs or some problems with some features that need Meraki support; however, everything works well with Meraki Switches. 

We aren't missing any features. 

For how long have I used the solution?

We've used the solution since 2019. We've used it for a few years now. 

What do I think about the stability of the solution?

For the most part, the solution is stable. Upgrades are typically great. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

We do not have issues with the scalability. It's very easy to expand. 

There are more than 20 companies using the solution, however, I don't have details about how many individual users are at each company.

How are customer service and support?

As we have Cisco Premier, when we have to call them, Meraki is very fast in solving our tickets and definitely was very fast in their support. It's very, very good. We can call them directly and get immediate help.

What's my experience with pricing, setup cost, and licensing?

We pay for the solution on a yearly basis. We pay a standard fee and there are no additional costs.

While it may not be the cheapest, for the quality you receive, the price is very good. 

What other advice do I have?

We are resellers. 

We are a Cisco Premier Partner, and we're trying to do Meraki certifications. It's in progress.

We provide Meraki to our customers, and it's working well.

Meraki's on the cloud. All solutions that are using SD-WAN is managed on the cloud.

Almost all our customers here in the Madagascar area are 49 or 24FP versions of Meraki MS 210. It's suitable for all our customers here.

We recommend the solution. 

It's reliable and I advise others to use it. If they are using Meraki Switches, I recommend them to use also the firewalls and access points. They work well with everything in one dashboard. It's better to pay and have the firewall, switches, and access points together to get a good view on the dashboard and the management. It's better to use Meraki. It is very, very stable.

I'd rate the switches a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
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Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros sharing their opinions.