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Ashutosh Naik  - PeerSpot reviewer
Technical Analyst at a computer software company with 10,001+ employees
Vendor
A cost-efficient tool which is a must for those using Windows-based operating systems
Pros and Cons
  • "The scalability of the solution is high...The initial setup of the solution is easy, and I would rate it an eight or nine out of ten on a scale of one to ten, where one being difficult and ten being easy."
  • "In the solution, assigning permissions is complex, making it difficult to grant them at a granular level or to multiple users without templates or alternative tools."

What is our primary use case?

Microsoft Active Directory is used to centrally manage all objects and provide access. It also serves as the authentication mechanism for most of our Windows and non-Windows applications using Kerberos. User and device management are also handled through Active Directory.

What is most valuable?

One of the most valuable features of the solution that I like is that it allows our company to apply GPOs properly to many users.

What needs improvement?

The GUI of Microsoft Active Directory is very basic. At our company, we can go for automation since we don't have many tasks. In the solution, assigning permissions is complex, making it difficult to grant them at a granular level or to multiple users without templates or alternative tools. Although achieving the RBAC or Zero Trust model is challenging due to the same limitations in Microsoft Active Directory, third-party tools are available to assist with this task. Even the Native Azure AD does not have these capabilities.

For how long have I used the solution?

I do have experience with Microsoft Active Directory. Our company is a customer of the solution. Also, I have been using this solution for maybe eight to ten years. I am using the solution's latest version.

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May 2025
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What do I think about the stability of the solution?

For stability, on a scale where one is not stable and ten is very stable, I rate this solution a seven since there are issues. The solution has its own set of issues concerning patches, compatibility issues, and a few more things. The few other issues are something that actually depends, in a sense, that every month, they roll out the patches, and then they try to close the vulnerabilities, creating issues. So, maybe encryption, and also there are many things.

What do I think about the scalability of the solution?

The scalability of the solution is high. Scalability-wise, I rate this solution may be above eight out of ten. There are around 4,00,000 users of this solution.

The solution is used very often, daily, since it serves as a primary tool for various tasks, including authentication and other functions. At present, we do not plan to increase the number of users using the solution, as we are trying to reduce the footprint.

How are customer service and support?

I rate the technical support for the solution between six to seven out of ten. While technical support is proactive, there are times when we cannot get through a call and don't always receive the support we expect from Microsoft's technical support team.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of the solution is easy, and I would rate it an eight or nine out of ten on a scale of one to ten, where one being difficult and ten being easy.

The deployment time of the solution varies depending on the team responsible for it. Since it's not primarily our team's responsibility, I'm unsure of the exact time required for deployment. I don't think more than one person is required for the entire deployment process. The number of people required to maintain the solution depends on the company's size.

What was our ROI?

The solution is worth the money paid for it.

What's my experience with pricing, setup cost, and licensing?

I'm unsure about the cost of the solution, as I was never involved in that aspect. However, I don't think it would be expensive. It might be average, around four or five out of ten. I believe the licensing costs are volume licensing for on-premises, so it shouldn't be monthly. I think it's a one-time purchase for the server, and it comes with the necessary licenses. We don't have to buy any additional licenses.

What other advice do I have?

My advice for those planning to use Microsoft Active Directory as a solution is that it is a scalable and stable platform that has been used for many years. It is a necessary tool for companies using Windows-based operating systems to manage their objects. Overall, I rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Stelios Georgiou - PeerSpot reviewer
Information Technology Specialist at stelios@biolandenergy.com
Real User
Top 5
Manages multiple devices effortlessly with centralized control
Pros and Cons
  • "I can control all the devices in my domain by just changing the group policies in one place."
  • "I find the product makes it easier to enhance various tools with Microsoft Active Directory."
  • "Perhaps the synchronization could be simpler and more controllable."
  • "Perhaps the synchronization could be simpler and more controllable. There are some features that need improvements in terms of ease of use and frequency of updates."

What is our primary use case?

I find the product makes it easier to enhance various tools with Microsoft Active Directory. Active Directory can be either on-premises and can also synchronize with the online version of Microsoft Entra.

What is most valuable?

I find the solution very useful. I can control all the devices in my domain by just changing the group policies in one place.

What needs improvement?

Perhaps the synchronization could be simpler and more controllable. There are some features that need improvements in terms of ease of use and frequency of updates.

For how long have I used the solution?

I have used the solution for ten years.

What do I think about the scalability of the solution?

As I said before, there are some things that can be done to improve the integration, mostly with other solutions.

How are customer service and support?

I have never used technical support. I like to solve my own problems.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have always used Spitterest.

How was the initial setup?

I find the setup straightforward, except if I want to make some customizations, it becomes more complicated.

What about the implementation team?

Implementation is done in-house.

What was our ROI?

I do see a return on investment with this solution.

What other advice do I have?

I'd rate the solution nine out of ten. I find the solution clear.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft Active Directory
May 2025
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Benjamin Mpolokoso - PeerSpot reviewer
Manager ICT at NJIT
Real User
Top 5Leaderboard
A scalable solution with excellent features that enable easy integration into other directories
Pros and Cons
  • "It's quite easy to integrate into other directories."
  • "The product must provide remote password reset features."

What is our primary use case?

We use the solution for Wi-Fi and logging in students and staff on the network.

What is most valuable?

It's quite easy to integrate into other directories. It allows us to avoid creating other databases. We just replicate the SAM database into other applications requiring users to log in.

What needs improvement?

The product must provide remote password reset features. Users would want to reset their passwords wherever they are. We've never really had a simple solution where resets could be done remotely other than using third-party applications. We've had to create a third-party application for password resets.

The cloud-based solution was not so easy to deploy. The product should improve Active Directory replication into the cloud. The setup is not seamless. If we set up an AD on-prem and want to deploy it in the cloud, the synchronization setup is not very easy. The product should improve the synchronization between on-prem and cloud servers. The setup is quite complex. It would be helpful to set up a cloud server and link it to the same domain.

The active directory synchronization must be instant. It would be a great improvement if the process were automated. If I go into the cloud and set up a new Active Directory server, and link it to a specific domain, the synchronization should be the way it is on-prem. When I set up a new server on-prem and connect it to the domain, all the users move immediately.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the scalability of the solution?

The tool is very scalable. Around 3000 people are using the solution in our organization. It is extensively used in our organization.

How was the initial setup?

The initial setup is straightforward. The deployment took less than two days.

What about the implementation team?

We did the deployment in-house. The process to deploy comes built into the Windows Server setup. It's one of the easiest services to set up. We need a manager, a systems engineer, and two developers to deploy and maintain the product.

What's my experience with pricing, setup cost, and licensing?

The license per user can probably be reduced. However, the server license is okay. The license fee is paid based on the new release of Windows Server.

What other advice do I have?

We integrated the product into LDAP, which is Lightweight Directory Access Protocol. I would recommend the solution to others. It is easy to deploy the tool on-prem. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hussein Taha - PeerSpot reviewer
IT Enterprise System Administrator at Nafeza
Real User
We can delegate the administration of Active Directory objects and apply group policies, manage replication between sites, and is straightforward to set up
Pros and Cons
  • "We can also have separate domain controllers in different Active Directory sites based on their location."
  • "If Microsoft is going to add anything to the on-prem solution, it should be an updated GUI."

What is our primary use case?

Active Directory has been a valuable tool throughout my career in IT. We have not found anything that can compete with it in terms of functionality or solutions. With Active Directory, we can manage users, groups, and machines, add domains and forests and create trust relationships between domains. This is just a small sampling of what Active Directory can do. Windows Server is a great platform on which Active Directory is built.

How has it helped my organization?

The solution helped us create and modify objects for each user in our environment. We gave them the delegation and permission they needed based on their function. It was very helpful, especially in managing these users on each site. We were able to implement domain controllers as a primary and additional domain controller as a redundancy for each other. We were also able to create users and additional UUs. It depends on the departments, the business need, and the group policies that we are going to apply.

What is most valuable?

We can delegate the administration of Active Directory objects and apply group policies to groups of OUs. This is the best way to manage Active Directory. We can also have separate domain controllers in different Active Directory sites based on their location. We manage replication between sites through Active Directory sites and services. We can provide insight into what is being done, which will replicate across these domain controllers in just a few seconds. This will ensure that our data or any modifications, any creations have been replicated successfully to the other domain controllers.

What needs improvement?

There is no room for improvement because Microsoft's solutions have moved from on-prem to the cloud. We won't see any improvement or enhancement in these on-prem solutions because, according to the Microsoft websites, all the information related to Active Directory and Windows Server has been retired and there is no more information about it. Microsoft has discontinued the solution and moved on. Microsoft has verified that all on-prem solutions will stop receiving support by 2030. 

The GUI has been the same from 2012 to 2016, and from 2019 to 2022. If Microsoft is going to add anything to the on-prem solution, it should be an updated GUI. 

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

How are customer service and support?

The Microsoft Support team often lacks the ability to provide timely support. Their response time is often slow, which can be frustrating for customers.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. I am very familiar with the solution and the setup is a piece of cake. 

I give the ease of setup a ten out of ten.

What was our ROI?

I have seen a return on investment with the solution.

What other advice do I have?

I give the solution a ten out of ten.

We need to know how many domain controllers we require in our environment in order to create a primary and redundant domain controller. Additionally, we need to follow a naming convention to avoid duplicate users and misspellings. The number and size of RAMs needed for our Active Directory will depend on our workload. We need to design our Active Directory well to ensure a good experience.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Naveed Ashar - PeerSpot reviewer
IT Manager at PSPC
Real User
Easy to use, reliable deployment options, with minimal cost
Pros and Cons
  • "The most valuable features are it is easy to use, manage, create a repository, and create the OM."
  • "I would like to see the integration with Mac and IOS products improved."

What is our primary use case?

Our primary use case is to inform the user of access and single sign-on support to the internet.

What is most valuable?

The most valuable features are it is easy to use, manage, create a repository, and create the OM.

What needs improvement?

I would like to see the integration with Mac and IOS products improved. I would also like to have some similar functionalities in the on-premise solution that they have on the cloud solution.

For how long have I used the solution?

I have been using Microsoft Active Directory for the past six to seven years.

What do I think about the stability of the solution?

Microsoft Active Directory is a stable solution and there are patches available when there are issues.

What do I think about the scalability of the solution?

There is definitely scalability, we currently have around one thousand six hundred users.

How are customer service and support?

Customer support is available however going directly to a technician is not our primary support option. We are able to use online forums and documentation before we involve a customer service technician.

How would you rate customer service and support?

Positive

How was the initial setup?

In most cases the initial setup is straightforward. If you work in a greenfield environment, then it is easy to perform. But if you are using any previous products like the earlier versions of Microsoft Active Directory, then it is actually difficult to take the downtime and then reconfigure the Microsoft Active Directory on the new server and then re-implement the users in it. The initial migration is complex and challenging, but the greenfield implementation is okay.

What's my experience with pricing, setup cost, and licensing?

The license is perpetual and the cost is minimal. If you purchase Microsoft Windows then Microsoft Active Directory comes with the package.

What other advice do I have?

I think it is highly recommended to use Microsoft Active Directory knowing how it operates. I would rate Microsoft Active Directory an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at a computer software company with 1-10 employees
Real User
Top 5Leaderboard
Reliable solution manages large user groups effectively
Pros and Cons
  • "Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users."
  • "I advise consideration of this solution. The overall product rating is ten out of ten."
  • "Short-term fixes are like band-aids."
  • "I have encountered a few stability issues."

What is our primary use case?

I utilize it in almost every scenario. I use the Hazer database and meet daily needs across every industry, every time.

What is most valuable?

Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.

What needs improvement?

Technology is evolving. AI is offering solutions. However, short-term fixes are like band-aids.

For how long have I used the solution?

I have used the solution for a very long time, spanning 25 years.

What do I think about the stability of the solution?

I have encountered a few stability issues.

What do I think about the scalability of the solution?

I have encountered a few scalability issues.

How are customer service and support?

I expect quick responses from Microsoft, however, in general, assistance can be found in English or occasionally in Turkish. Support documents are available on the internet in every language.

How would you rate customer service and support?

Neutral

What other advice do I have?

I advise consideration of this solution. 

The overall product rating is ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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SHUBHAM BHINGARDE - PeerSpot reviewer
Project Engineer at CDAC
Real User
Top 5Leaderboard
Though the tool is easy to use, it may sometimes restrict the use of some of its features
Pros and Cons
  • "The user interface of the product is very easy to use."
  • "Microsoft Active Directory restricts most of the features our company's employees want to use since they are involved in research and development activities."

What is most valuable?

The most valuable feature of the solution stems from the fact that it is very easy to use. The user interface of the product is very easy to use.

What needs improvement?

Most of the features of the product are not implemented in our company because every employee is involved in their own research and development activities. Microsoft Active Directory restricts most of the features our company's employees want to use since they are involved in research and development activities. The tool should not restrict functions or features for users, and it can be considered as an area for improvement.

For how long have I used the solution?

I have been using Microsoft Active Directory since 2013.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Every person in my company, which includes around 800 employees, uses the solution.

The tool is extensively used, and there are plans to increase the use of the solution in the future.

How was the initial setup?

The product's initial setup phase was straightforward.

The solution is deployed on an on-premises model.

There are people working on three or four levels in our company involved in the deployment and maintenance process, which includes a manager, a project leader, a project engineer, and a junior engineer.

What about the implementation team?

The deployment process can be carried out with the help of our company's in-house team.

What's my experience with pricing, setup cost, and licensing?

As per the market standard, I would want the current prices of the product to remain the same.

What other advice do I have?

The solution streamlined our company's user management and authentication since it helps us to monitor user activities.

The solution's ability to support our organization's device and user access control stems from the fact that there is a need for us to manage the hierarchy in our company. My company has different hierarchies, so we have used Microsoft Active Directory to manage the hierarchy level in our organization.

I recommended the product to those who plan to use it to use the tool to monitor and analyze the use of devices and data by employees.

The solution's scalability and maintenance help grow our business environment. Since we are an organization that works five days a week, the maintenance part is taken care of on Saturdays or Sundays, which may fall on the second or fourth week of the month. My company regularly maintains and updates the product.

The benefit from the use of the product stems from the fact that it helps our company to monitor and verify the details of employees.

I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2223639 - PeerSpot reviewer
Identity and Access Management Manager at a retailer with 10,001+ employees
Real User
Top 5
User-friendly solution with essential access control features
Pros and Cons
  • "It is a stable solution."
  • "The solution's price could be better."

What is our primary use case?

We use the solution as a user repository for window servers and platforms. Also, we have Line App platforms, actively using Line Asset Align to host our account and claim access based on active directory code.

What is most valuable?

The solution's most valuable feature is its ability to plan and manage different policies and functionalities.

What needs improvement?

The solution's price could be better.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

The solution is relatively stable. There are no issues of stability right now.

What do I think about the scalability of the solution?

The solution is easy to scale. Our entire enterprise uses it.

How are customer service and support?

The solution's technical support is good if you purchase the premium service.

How would you rate customer service and support?

Positive

How was the initial setup?

Microsoft Active Directory is quick and easy to install. As for the deployment, it is a matter of a few hours. It takes about one or two engineers to deploy. Also, as for maintenance, one person is enough. The patching can be configured automatically.

What's my experience with pricing, setup cost, and licensing?

We purchase the license for the solution on a yearly basis. However, they have converted the licensing model into a subscription. But it is worth the money.

What other advice do I have?

There are no issues in terms of the performance and configuration of the solution. It is user-friendly and has a lot of UI features. Also, they are about to deploy new AI-based features.

Microsoft offers higher licenses as well. Thus, I advise others to select the licenses that fit their company's requirements. Otherwise, they will end up paying more.

I rate the solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros sharing their opinions.