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Consultant at NETI
Real User
A stable and flexible product that integrates with other solutions
Pros and Cons
  • "The product is very stable and flexible. You can also integrate the solution with other products like mail solutions."
  • "I did not have a good experience with the product's tech support. First-level support takes a lot of time since they ask many questions."

What is most valuable?

The product is very stable and flexible. You can also integrate the solution with other products like mail solutions. 

What needs improvement?

I did not have a good experience with the product's tech support. First-level support takes a lot of time since they ask many questions. 

For how long have I used the solution?

I have been working with the product for more than 15 years. 

What do I think about the stability of the solution?

The tool is stable. 

Buyer's Guide
Microsoft Active Directory
June 2025
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The tool's last level of support is good since they resolve queries in 15-30 minutes. Support will help you but it takes a lot of time to find the right person. I have 10 tickets per year. Every ticket after the 10th one will cost extra. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's deployment is not easy but not complex either. You need to understand what you need to implement. Also, you need to understand the needs of the customer. If you understand their needs, then the deployment is straightforward. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
salesmanager at CEW
Real User
It's more flexible and feature-rich than competing open-source solutions
Pros and Cons
  • "Active Directory is more flexible and feature-rich than Apache."

    What is our primary use case?

    We use Active Directory in IIS, our fleet management system, for monitoring our fleet of vehicles. 

    What is most valuable?

    Active Directory is more flexible and feature-rich than Apache.

    For how long have I used the solution?

    I have used Active Directory since 2006.

    How was the initial setup?

    Setting up Active Directory is easy because there is an installation guide that walks you through every step. It takes about a week to fully deploy and configure it, set roles, etc. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Microsoft Active Directory
    June 2025
    Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    860,592 professionals have used our research since 2012.
    reviewer2499312 - PeerSpot reviewer
    Senior Technical Project Lead at a computer software company with 51-200 employees
    Real User
    Top 20
    Useful for for FSMO, policies, and customized user registrations
    Pros and Cons
    • "We use the tool for FSMO, policies, and customized user registrations."
    • "I expect additional features like maximizing user flow, improving the branding of the UI, and enabling non-interactive login. Customizing the login page is limited to changing the background and logo, and adding terms and conditions during registration requires JavaScript."

    What is our primary use case?

    We use the tool for FSMO, policies, and customized user registrations. 

    What needs improvement?

    I expect additional features like maximizing user flow, improving the branding of the UI, and enabling non-interactive login. Customizing the login page is limited to changing the background and logo, and adding terms and conditions during registration requires JavaScript.

    What do I think about the stability of the solution?

    The tool is stable. 

    What do I think about the scalability of the solution?

    Microsoft Active Directory is scalable.

    How are customer service and support?

    The tool's support is good in some areas but not so much in others. It depends on the kind of support we request and the product type. For some things, they are pretty good. For other services, they are responsive but might not provide any solution.

    What other advice do I have?

    We already have experience integrating Microsoft Active Directory with other Microsoft Azure products, so it doesn't need to be checked. Third-party integrations are mainly for use cases related to external needs.

    From my experience, I would rate Microsoft Active Directory around seven or eight out of ten. I never rate anything a ten out of ten, but my experience has been positive overall. I haven't chosen IBM Active Directory or other third-party solutions for core use cases.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Active Directory Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Microsoft Active Directory Report and get advice and tips from experienced pros sharing their opinions.