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Microsoft Active Directory vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Microsoft Active Directory enhances productivity by streamlining user management and access control, providing significant time and cost savings.
Sentiment score
7.5
Adopting Microsoft Entra ID boosted ROI by enhancing security, streamlining operations, and reducing infrastructure and service desk costs.
The solution is really time-saving since I don't need to create users in each server or system manually, and user access control is streamlined.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
 

Customer Service

Sentiment score
5.7
Microsoft Active Directory support quality varies; users experience mixed results influenced by representatives' skills and response times.
Sentiment score
6.7
Microsoft Entra ID support receives mixed reviews, with premium support preferred for efficient resolutions and varying response quality.
Support documents are available on the internet in every language.
Sometimes support takes long to engage and resolve, extending over weeks or even months.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
 

Scalability Issues

Sentiment score
6.0
Microsoft Active Directory is scalable, adaptable for diverse users, and effective for organizations of all sizes with Azure integration.
Sentiment score
7.9
Microsoft Entra ID offers scalable, reliable cloud solutions for organizations, effortlessly supporting varied user counts without performance issues.
Microsoft Active Directory scales effectively; I don't foresee any issues with that at all.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
6.2
Microsoft Active Directory is stable and reliable, with high ratings, minor issues, praised scalability, and requires proactive growth planning.
Sentiment score
7.9
Microsoft Entra ID is highly stable and reliable, with minor disruptions, maintaining strong user confidence and high ratings.
With multiple domain controllers, stability is ensured.
I've been working with Microsoft Active Directory for over 3 years, and we've had no problems.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

Microsoft Active Directory requires improved integration, security, synchronization, usability, scalability, and support to better serve organizational needs.
Microsoft Entra ID users seek better documentation, integration, security, cost-effective licensing, intuitive interface, and efficient support service improvements.
Exporting and verifying group memberships require command line scripts, which isn't simple.
There are some features that need improvements in terms of ease of use and frequency of updates.
Sometimes, it can be overly complicated, and when you apply Group Policy in an Active Directory environment, sometimes those settings apply and sometimes they don't.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

Active Directory costs differ by organization, often moderate to high, with cloud solutions like Azure reducing expenses for some.
Microsoft Entra ID provides scalable, cost-effective pricing with features like P1 and P2, competitive rates, and discounts for specific sectors.
For the cloud solution in our region, the pricing of Microsoft Active Directory is very high.
I consider Microsoft Active Directory expensive because if you buy this thing bundled with the Windows Directory Server, you get five user licenses for about a thousand euros, or a little bit less than this.
The pricing, setup cost, and licensing with Microsoft Active Directory is straightforward; you just buy the server and then have to buy the user CALs.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

Microsoft Active Directory provides integration, scalability, access control, and security, making it vital for large organizations seeking efficient management.
Microsoft Entra ID enhances security and user experience with robust identity management, integration, and data protection features.
One valuable feature is the centralized creation of IDs.
I can control all the devices in my domain by just changing the group policies in one place.
Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

Microsoft Active Directory
Ranking in Single Sign-On (SSO)
8th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
46
Ranking in other categories
Active Directory Management (5th)
Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
236
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of October 2025, in the Single Sign-On (SSO) category, the mindshare of Microsoft Active Directory is 3.2%, up from 2.7% compared to the previous year. The mindshare of Microsoft Entra ID is 19.1%, down from 25.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Microsoft Entra ID19.1%
Microsoft Active Directory3.2%
Other77.7%
Single Sign-On (SSO)
 

Featured Reviews

Giovanni Baruzzi - PeerSpot reviewer
Mature technology delivers consistent capability and enhances centralized user management
I think Microsoft Active Directory could be more intuitive. My impression of the integration of Microsoft Active Directory with third-party applications is that it can be made better. It's not the tendency of Microsoft to use a standard, but to modify it to their needs. This is catastrophic if you have to integrate other applications that use the same standard. This creates a major problem, so you have to be very careful and implement step by step, knowing that the partner is Microsoft. I would leave Microsoft Active Directory as it is and build possibly interfaces. For example, there is a provisioning protocol standard named SCIM. It seems that Microsoft Active Directory does not yet have a SCIM interface, which is a problem.
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
11%
Retailer
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise20
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise36
Large Enterprise132
 

Questions from the Community

What do you like most about Microsoft Active Directory?
The solution is easy to install and has good reliability.
What needs improvement with Microsoft Active Directory?
I think Microsoft Active Directory could be more intuitive. My impression of the integration of Microsoft Active Directory with third-party applications is that it can be made better. It's not the ...
What is your primary use case for Microsoft Active Directory?
My usual use case for Microsoft Active Directory is to share groups of authorization among many different applications. The other use case for Microsoft Active Directory is the authentication of us...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Microsoft Active Directory vs. Microsoft Entra ID and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.