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Microsoft Active Directory vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.8
Microsoft Active Directory offers value by streamlining user management, justifying investment despite limited direct financial calculations.
Sentiment score
7.5
Microsoft Entra ID improves efficiency and security, reduces costs, and enhances performance with integrated security and automated identity management.
The solution is really time-saving since I don't need to create users in each server or system manually, and user access control is streamlined.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
The return on investment comes from not needing as many IT staff to manage and verify user identity and ensuring seamless device connection without needing to administer device compliance manually.
 

Customer Service

Sentiment score
5.9
Active Directory support receives mixed reviews, with delays and quality varying; premium service improves assistance but adds cost.
Sentiment score
6.7
Microsoft Entra ID support is generally positive but quality varies; premium options offer faster and more expert assistance.
Support documents are available on the internet in every language.
Sometimes support takes long to engage and resolve, extending over weeks or even months.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
 

Scalability Issues

Sentiment score
6.7
Microsoft Active Directory is scalable for thousands but faces challenges in large infrastructures, with cloud migration as a solution.
Sentiment score
7.9
Microsoft Entra ID offers seamless scalability and integration, effectively supporting diverse and large-scale enterprise operations globally.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
7.5
Microsoft Active Directory is stable and reliable, highly rated by users, effectively scalable, with minimal downtime or performance issues.
Sentiment score
7.9
Microsoft Entra ID is praised for its stability and reliability, despite minor MFA issues and occasional sluggish response times.
With multiple domain controllers, stability is ensured.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

Microsoft Active Directory needs interface, security, integration, and scalability improvements, focusing on user experience, migration, and reporting features.
Microsoft Entra ID requires better documentation, integration, user interfaces, pricing clarity, support, stability, and enhanced features for improved functionality.
Exporting and verifying group memberships require command line scripts, which isn't simple.
There are some features that need improvements in terms of ease of use and frequency of updates.
AI is offering solutions.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

Microsoft Active Directory offers moderate pricing, often packaged with Windows OS, with cloud services like Azure being more cost-effective.
Microsoft Entra ID offers flexible user-based pricing and licensing tiers, with discounts for educational and nonprofit organizations.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

Microsoft Active Directory offers robust user management, security, and seamless integration with Microsoft products, ideal for large network management.
Microsoft Entra ID enhances security and efficiency with features like single sign-on, multi-factor authentication, and seamless third-party integration.
One valuable feature is the centralized creation of IDs.
I can control all the devices in my domain by just changing the group policies in one place.
Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

Microsoft Active Directory
Ranking in Single Sign-On (SSO)
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Active Directory Management (5th)
Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
234
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of May 2025, in the Single Sign-On (SSO) category, the mindshare of Microsoft Active Directory is 3.0%, up from 2.3% compared to the previous year. The mindshare of Microsoft Entra ID is 27.2%, up from 25.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Rajitha Abhisheka - PeerSpot reviewer
A solution that easily merges with cloud-based ADs and provides superior data security
The interface for logs should be user-friendly and allow for enhanced filtering to drill down to incidents. It is time consuming to get a clear picture and review deviations in conditional policies because you have to check each and every log to find information on malicious attacks, a compromised end-user's account, or phishing emails. The logs for sign-ins and auditing should be available for more than a 30-90 day window. Most logs are displayed in UTC but it would be helpful to include time conversions for tenant regions. Currently, we must do time conversions manually before we contact users to share information and troubleshoot issues.
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
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851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Educational Organization
7%
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Active Directory?
The solution is easy to install and has good reliability.
What needs improvement with Microsoft Active Directory?
Technology is evolving. AI is offering solutions. However, short-term fixes are like band-aids.
What is your primary use case for Microsoft Active Directory?
I utilize it in almost every scenario. I use the Hazer database and meet daily needs across every industry, every time.
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Regarding pricing, for the services we receive, it seems within the market range and about average.
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Microsoft Active Directory vs. Microsoft Entra ID and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.