Try our new research platform with insights from 80,000+ expert users
Benjamin Mpolokoso - PeerSpot reviewer
Manager ICT at a educational organization with 1,001-5,000 employees
Real User
Aug 13, 2023
A scalable solution with excellent features that enable easy integration into other directories
Pros and Cons
  • "It's quite easy to integrate into other directories."
  • "The product must provide remote password reset features."

What is our primary use case?

We use the solution for Wi-Fi and logging in students and staff on the network.

What is most valuable?

It's quite easy to integrate into other directories. It allows us to avoid creating other databases. We just replicate the SAM database into other applications requiring users to log in.

What needs improvement?

The product must provide remote password reset features. Users would want to reset their passwords wherever they are. We've never really had a simple solution where resets could be done remotely other than using third-party applications. We've had to create a third-party application for password resets.

The cloud-based solution was not so easy to deploy. The product should improve Active Directory replication into the cloud. The setup is not seamless. If we set up an AD on-prem and want to deploy it in the cloud, the synchronization setup is not very easy. The product should improve the synchronization between on-prem and cloud servers. The setup is quite complex. It would be helpful to set up a cloud server and link it to the same domain.

The active directory synchronization must be instant. It would be a great improvement if the process were automated. If I go into the cloud and set up a new Active Directory server, and link it to a specific domain, the synchronization should be the way it is on-prem. When I set up a new server on-prem and connect it to the domain, all the users move immediately.

For how long have I used the solution?

I have been using the solution for ten years.

Buyer's Guide
Microsoft Active Directory
January 2026
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The tool is very scalable. Around 3000 people are using the solution in our organization. It is extensively used in our organization.

How was the initial setup?

The initial setup is straightforward. The deployment took less than two days.

What about the implementation team?

We did the deployment in-house. The process to deploy comes built into the Windows Server setup. It's one of the easiest services to set up. We need a manager, a systems engineer, and two developers to deploy and maintain the product.

What's my experience with pricing, setup cost, and licensing?

The license per user can probably be reduced. However, the server license is okay. The license fee is paid based on the new release of Windows Server.

What other advice do I have?

We integrated the product into LDAP, which is Lightweight Directory Access Protocol. I would recommend the solution to others. It is easy to deploy the tool on-prem. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Engineer at a international affairs institute with 10,001+ employees
Real User
Aug 9, 2023
Is easy to use, but can be restricted to the specific local area networks
Pros and Cons
  • "It is easy to handle, and it gives a hundred percent results with the group policies."
  • "If you are using the Active Directory, the main concern is that the policy is restricted to the specific local area network."

What is our primary use case?

We use Microsoft Active Directory as an identity provider. Active Directory checks users and accounts.

How has it helped my organization?

It is extremely easy to use compared to the other identity providers. It also allows us to have group policies for all sorts of authentication. It also supports Cisco's 802.1X authentication. Moreover, it’s easy to integrate with any kind of product that will support Active Directory authentication.

What is most valuable?

It is mostly useful for its group policies. We can achieve everything with it, including some kind of restrictions on the users or servers. It is easy to handle, and it gives a hundred percent results with the group policies. Also, there has been significant improvement with the newer version, especially for Active Directory 2016.

What needs improvement?

Most of the features which are required for the active directory are already introduced into the Azure Active Directory. If you are using the Active Directory, the main concern is that the policy is restricted to the specific local area network. The users may not be in that specific local area network, like the office network, and won't get the updates and new policies.

However, upgrading is not easy because it has to come in a hierarchy from top to bottom. If you are a global administrator and have limited rights, it might be difficult as you are responsible for the whole entity. 

For how long have I used the solution?

I have been using Microsoft Active Directory for seven years.

What do I think about the stability of the solution?

It is a stable solution. Azure Active Directory has a very high SLA, but the local active directories face update issues. Those issues need configuring and that is the reason I am giving it a seven out of ten. 

What do I think about the scalability of the solution?

It's easy to scale and in my organization, almost 7,000 users are using this solution. Currently, we are downsizing in Africa and might shift to Azure Active Directory. However, the data is on the cloud, so it won’t affect the processing. I would rate the scalability a ten out of ten. 

How was the initial setup?

My overall experience with the initial setup is satisfactory. My job role and use of Active Directory is very limited to using it as an identity source. At the moment, it is a hybrid model. We have on-premises and private cloud solutions internally. Currently, we are doing an assessment with Azure and AWS and might go with Azure. 

It takes two days maximum to deploy. In our case, we already had the solutions in place. We need to give the Wi-Fi authentication to either a VIP user or a standard user. We define the active directory groups, and out of those specific groups, we ground the access accordingly. I rate the initial setup a seven out of ten.

What other advice do I have?

If the data is not that confidential, a company can choose a cloud solution like Active Directory. I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Active Directory
January 2026
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Artem  Ponomarenko - PeerSpot reviewer
Head of IT department at a consultancy with 501-1,000 employees
Real User
Mar 10, 2023
Useful group policy management, scales well, and high availability
Pros and Cons
  • "The most valuable features of Microsoft Active Directory are the management of user and group policies."
  • "The DNS services could improve in Microsoft Active Directory."

What is our primary use case?

I use Microsoft Active Directory for user and computer management.

How has it helped my organization?

Microsoft Active Directory implementation allows us to save time for user management. Single sign-on with enterprise applications improves our security.

What is most valuable?

The most valuable features of Microsoft Active Directory are the management of user and group policies.

What needs improvement?

The DNS services could improve in Microsoft Active Directory.

For how long have I used the solution?

I have been using Microsoft Active Directory for approximately 18 years.

What do I think about the stability of the solution?

Microsoft Active Directory is highly stable.

I rate the scalability of Microsoft Active Directory a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 700 people in 90 countries using the solution in my company.

We create user accounts and policies using the solution. We do not touch it often.

I rate the scalability of Microsoft Active Directory a ten out of ten.

How are customer service and support?

We have our own expertise and did not communicate with customer service about this solution.

Which solution did I use previously and why did I switch?

I did not use another similar solution to Microsoft Active Directory.

How was the initial setup?

The initial setup of the solution is easy but needs good planning, sometimes the environment can cause challenges. The full process takes a few hours. 

The migration from workgroups to the current infrastructure took approximately six months.

The number of steps taken to implement the solution depends on the environment of the deployment. For example, how the users work, and how many offices can determine the difficulty and steps taken for the implementation.

I rate the initial setup of Microsoft Active Directory a nine out of ten.

What about the implementation team?

We did the implementation of the solution in-house with three administrators.

What was our ROI?

We do not calculate the ROI but think it is worth the money.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Active Directory could improve. We pay annually for the solution.

I rate the price of Microsoft Active Directory a seven out of ten.

Which other solutions did I evaluate?

We evaluated other options before choosing Microsoft Active Directory, such as Linux-based solutions. I was familiar with Microsoft Active Directory and comfortable and this is why we are using it.

What other advice do I have?

We use three administrators for the maintenance of all infrastructure including the solution.

I rate Microsoft Active Directory an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Desktop Support Technician at a healthcare company with 10,001+ employees
Real User
Top 10
Jan 22, 2023
Useful search options, useful graphical user interface, and high availability
Pros and Cons
  • "The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes."
  • "There has been a change in the layout of the user information. Previously, I had to go to properties to view the information, but now it is displayed directly below the search results. It takes some time to get used to."

What is our primary use case?

I am using Microsoft Active Directory for tracking PCs on the domain, enabling them when they drop off, changing the PCs, and moving them into the organizational unit depending on the department and location.

What is most valuable?

The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes.

What needs improvement?

There has been a change in the layout of the user information. Previously, I had to go to properties to view the information, but now it is displayed directly below the search results. It takes some time to get used to.

For how long have I used the solution?

I have been using Microsoft Active Directory for approximately four years.

What do I think about the stability of the solution?

The solution is highly scalable.

I rate the stability of Microsoft Active Directory a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. You install it on any regular PC. It doesn't have to be a server, it can be a client. As I downloaded it or added it as a feature, I can use it right away.

I use the solution often.

How are customer service and support?

I have not needed to use the support from Microsoft Active Directory.

How was the initial setup?

The initial setup of Microsoft Active Directory is straightforward. I appreciate the graphical user interface (GUI) that is provided. There are two methods for setting it up, one is downloading it from the Microsoft website, and the other is adding it as a feature through the "Programs and Features" menu. I prefer the GUI as it is more visually appealing and easy to navigate, compared to the other method which is more text-based.

What's my experience with pricing, setup cost, and licensing?

Active Directory is built-in into Microsoft Windows 10. I'm not an administrator and would not be involved in purchasing decisions for new versions of the software. I have only used the client portion of it, I do not know if there is a cost to using the solution.

What other advice do I have?

My suggestion to others is they should learn what they need to use Active Directory for. I have experience in creating users in the past, but my role here is different and I don't handle that task. However, I still use Active Directory to communicate with other groups about what a user requires. It is a versatile tool and you can accomplish many tasks with it. It is best to figure out what you need and proceed accordingly.

I rate Microsoft Active Directory a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Devops consultant at a healthcare company with 10,001+ employees
Real User
Aug 14, 2023
Highly customizable installation and good stability and performance, minimal downtime
Pros and Cons
  • "Stability and performance are good. So far, we have not observed any major downtime or performance issues since we deployed it."
  • "There is room for improvement in the support."

What is our primary use case?

We use it to manage the users to start with and to add on security and networks. Whatnot, you can do is authentication, multifactor authentication, enabling user access externally is also possible. We also use it for federation service. So far, we are using all the features of AD. 

What is most valuable?

We are using most of the features because we are a large organization. So we need those kinds of services or features coming for enterprise versions, and we use most of it because we are 20,000+ people.

What needs improvement?

There is room for improvement in the support. For many use cases, we get good support; for some, we don't.

For how long have I used the solution?

I have been using this solution for 20 years. 

I'm using the latest version, which is Active Directory, in the cloud.

What do I think about the stability of the solution?

Stability and performance are good. So far, we have not observed any major downtime or performance issues since we deployed it.

What do I think about the scalability of the solution?

It is highly scalable. There are around 20,000+ users using AD in our organization. The number of users keeps increasing according to our requirements. 

How are customer service and support?

We use the support frequently whenever we find a problem with the given feature or the used feature.

The response is good. Sometimes they slip the SLA or whatever, so we discuss it.

How was the initial setup?

The initial setup is pretty straightforward. It is very customizable as well as very easy to install or leverage the features of AD.

What about the implementation team?

To deploy AD, it took not more than two days because we needed to extend from AD to AD. So we just wanted to figure out which power start domain to choose from and then do it.

Moreover, there is a separate team involved in the deployment and maintenance of the solution.We have a combination of managers, engineers, developers, etc.

Which other solutions did I evaluate?

We used Bamboo Tableau charts, but we are not using it anymore. We moved to Azure DevOps, so we use the entire suite of DevOps tools. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I would definitely recommend using the solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2223639 - PeerSpot reviewer
Identity and Access Management Manager at a retailer with 10,001+ employees
Real User
Jul 31, 2023
User-friendly solution with essential access control features
Pros and Cons
  • "It is a stable solution."
  • "The solution's price could be better."

What is our primary use case?

We use the solution as a user repository for window servers and platforms. Also, we have Line App platforms, actively using Line Asset Align to host our account and claim access based on active directory code.

What is most valuable?

The solution's most valuable feature is its ability to plan and manage different policies and functionalities.

What needs improvement?

The solution's price could be better.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

The solution is relatively stable. There are no issues of stability right now.

What do I think about the scalability of the solution?

The solution is easy to scale. Our entire enterprise uses it.

How are customer service and support?

The solution's technical support is good if you purchase the premium service.

How would you rate customer service and support?

Positive

How was the initial setup?

Microsoft Active Directory is quick and easy to install. As for the deployment, it is a matter of a few hours. It takes about one or two engineers to deploy. Also, as for maintenance, one person is enough. The patching can be configured automatically.

What's my experience with pricing, setup cost, and licensing?

We purchase the license for the solution on a yearly basis. However, they have converted the licensing model into a subscription. But it is worth the money.

What other advice do I have?

There are no issues in terms of the performance and configuration of the solution. It is user-friendly and has a lot of UI features. Also, they are about to deploy new AI-based features.

Microsoft offers higher licenses as well. Thus, I advise others to select the licenses that fit their company's requirements. Otherwise, they will end up paying more.

I rate the solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Imtiyaj Jamadar - PeerSpot reviewer
Information Technology Executive at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 10
Jul 26, 2023
A scalable solution with high stability and multiple features
Pros and Cons
  • "The most valuable feature is the configured appliance system in Hypervisor."
  • "The technical support team does not give prompt responses."

What is our primary use case?

We only use Active Directory in my location for login purposes. We give permissions to file servers.

What is most valuable?

The most valuable feature is the configured appliance system in Hypervisor. We find Active Directory to be simple and effective. We mainly use it for file servers and user security. We don't utilize many advanced features.

What needs improvement?

The initial setup should be easier. It's complex and has replication and synchronization issues.

The technical support team does not give prompt responses.

For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

It is a stable solution as there are no crashes or downtime. I rate it a ten out of ten. It is very good performance-wise.

What do I think about the scalability of the solution?

It is a scalable solution. In my location, we have a total of 46 users. I rate it a ten out of ten.

How are customer service and support?

The technical support team is not good as they do not provide prompt support. I rate them a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

Active Directory's initial setup is complex because, for some parts, like replications or synchronization, there are some problems that need to be verified. 

There is an expert-level requirement, and we are not experts. So we speak to Microsoft's support, but they are also not capable. 

Role deployments will take two to three hours. But fresh installation, if we are installing and configuring it, takes one to two hours.

What about the implementation team?

Our team configured it and performed the installation and configuration.

What's my experience with pricing, setup cost, and licensing?

The pricing model differs for India and other countries. Our procurement was based in India for a Microsoft license. The branch in our location is responsible for providing us with the software and licenses. They have an IT team that takes care of all the software-related matters.

What other advice do I have?

Since we started to use it and configured it with our server, we haven't experienced any downtime, instability, or crashes. I have had a good experience with this solution and with Microsoft.

I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amjad Ali - PeerSpot reviewer
Enterprise Technical Support at a government with 10,001+ employees
Real User
Top 10
Dec 30, 2022
A solution with great audit, authentication and authorization features
Pros and Cons
  • "Audit, authentication and authorization are the best features."
  • "There is room for improvement."

What is our primary use case?

We use Active Directory as a single sign-on when integrating it into applications.

What is most valuable?

Audit, authentication and authorization are the best features.

What needs improvement?

There is room for improvement. Microsoft is always working to improve their solutions and features.

What do I think about the stability of the solution?

It is a stable solution. Microsoft Active Directory is the bread and butter for Microsoft, so they're always working on improvements.

What do I think about the scalability of the solution?

It is a scalable solution. Our organization has more than 45,000 users and nearly 300 users in our IT sector. We have a dedicated team for maintenance and segregate responsibilities into different departments.

How are customer service and support?

We always use tech support from Microsoft. If we can solve it internally by ourselves, we do, but if there are other issues related to Active Directory, we create a ticker and reach out to them. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not complex but depends on the organization's policies.

What other advice do I have?

I rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros sharing their opinions.