The solution enables people to log on to computers and applications. I'm a domain architect.
Domain Architect at a tech services company with 1,001-5,000 employees
Enables the ability for a single sign-on for applications
Pros and Cons
- "The ability for a single sign-on for applications."
- "Could use more structure in the cloud version."
What is our primary use case?
What is most valuable?
The most valuable feature is the ability for a single sign-on for applications.
What needs improvement?
We've found Active Directory difficult to restore. I'd also like to see more structure in the cloud version.
For how long have I used the solution?
We've been using this solution for 15 years.
Buyer's Guide
Microsoft Active Directory
July 2026
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908,800 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Active Directory is scalable, we have around 7,000 users.
How are customer service and support?
We've escalated to technical support many times. They provide good service.
How was the initial setup?
The initial setup is very straightforward but Active Directory is hard to restore. Deployment is just a matter of downloading from Microsoft. There's no maintenance required.
What's my experience with pricing, setup cost, and licensing?
It requires a license but the product is bundled in with other functions, so it doesn't have a separate cost. There's a fixed price per user for the suite.
What other advice do I have?
I think structure and internal guidelines are extremely important and almost never there from the beginning.
I rate this product nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
A scalable solution with good management capability
Pros and Cons
- "The solution’s management capability is very good. The tool is also very scalable. You can add any number of users that you want to operate. Moreover, you can easily organize the solution."
- "I would like to see improvements in the solution’s security filtering feature. It can include machines and filter some users. There is no option to exclude a particular user or system."
What is most valuable?
The solution’s management capability is very good. The tool is also very scalable. You can add any number of users that you want to operate. Moreover, you can easily organize the solution.
What needs improvement?
I would like to see improvements in the solution’s security filtering feature. It can include machines and filter some users. There is no option to exclude a particular user or system.
What do I think about the scalability of the solution?
The solution is very scalable. The solution works from a single server. Hence, the usage is as per company and not per user.
How was the initial setup?
The initial setup is neither too easy nor difficult. You need to have some skills or knowledge in Microsoft Active Directory to implement it.
What other advice do I have?
I would rate the solution a nine out of ten. I recommend this solution to anyone who is willing to use it. I have no knowledge of other alternatives that can do the same job as Microsoft Active Directory.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Active Directory
July 2026
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
IT Chief
It provides us with excellent order to our systems
Pros and Cons
- "It's useful in bringing order to the system."
- "UI is not very user-friendly."
What is our primary use case?
I'm the head of IT and we are users of Active Directory.
What is most valuable?
It brings an order to the system that is very useful.
What needs improvement?
The user interface is not friendly for a regular user. Configuration is more complicated than it needs to be. It normally requires an expert technician and deployment takes two to three weeks.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service is good.
How was the initial setup?
Maybe you can have an app in in one week, but correctly on good configured, you need at least three weeks. Three weeks.
What other advice do I have?
I rate this solution 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
salesmanager at CEW
Everything became easier for us after we started using it in our environment
Pros and Cons
- "Active Directory makes managing user policies easier, like when a user wants to share files. We also use it to create and manage our email accounts."
- "It could be more scalable. We still need another software solution to monitor the network in addition to Active Directory and OpManager, our domain controller. We use SolarWinds."
What is our primary use case?
Active Directory helps you manage users and policies. We have around 400 users, and we plan in the new year to increase the user base so that every employee has their own user account.
What is most valuable?
Active Directory makes managing user policies easier, like when a user wants to share files. We also use it to create and manage our email accounts.
For how long have I used the solution?
I started using Active Directory nine years ago.
What do I think about the stability of the solution?
Active Directory is stable.
What do I think about the scalability of the solution?
I rate Active Directory eight out of 10. It could be more scalable. We still need another software solution to monitor the network in addition to Active Directory and OpManager, our domain controller. We use SolarWinds.
How are customer service and support?
When I have a problem, I contact them via email, and they solve my issue.
How was the initial setup?
Setting up Active Directory isn't complex. It's easy to configure new rules or install new features in Windows Server. It took us three months to deploy and configure Active Directory. After that, we make changes as we go. We started by deploying the operating system and configuring the domain controller. Then, we created group policies and roles for each department.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly license per user for the Microsoft operating system and Office plus costs for other products like Kaspersky antivirus.
What other advice do I have?
I rate Microsoft Active Directory nine out of 10. It helps us manage users and resource usage on the network. Everything became easier for us after we started using it in our environment. I recommend it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Managre at Aligarh Institute of Technology
A solution with a valuable user interface and very user-friendly
Pros and Cons
- "It is very user-friendly."
- "We find the user interface valuable as it is very user-friendly."
- "The security features could be improved."
- "The product could be improved in the area of security."
What is our primary use case?
Our primary use case for this solution is domain creation.
What is most valuable?
We find the user interface valuable as it is very user-friendly.
What needs improvement?
The product could be improved in the area of security. For example, they can release a patch every week or every month and release the security patches.
For how long have I used the solution?
We have been using the solution for 20 years and are currently using Microsoft Active Advance Server 2016.
What do I think about the stability of the solution?
The solution is stable. Approximately 400 people are using the solution in our organization.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have had a good experience with customer service and support.
How was the initial setup?
The initial setup was straightforward and took approximately two hours.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
For the educational sector, we are getting free licenses from Microsoft because it comes in the HEC program for the Pakistani Government and Higher Education Commission. So we get licenses from the HEC and don't pay any license fees for Microsoft products.
What other advice do I have?
I rate the solution an eight out of ten. The solution is good and user-friendly, but the security features could be improved.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Project Lead at a computer software company with 51-200 employees
Useful for for FSMO, policies, and customized user registrations
Pros and Cons
- "We use the tool for FSMO, policies, and customized user registrations."
- "I expect additional features like maximizing user flow, improving the branding of the UI, and enabling non-interactive login. Customizing the login page is limited to changing the background and logo, and adding terms and conditions during registration requires JavaScript."
What is our primary use case?
We use the tool for FSMO, policies, and customized user registrations.
What needs improvement?
I expect additional features like maximizing user flow, improving the branding of the UI, and enabling non-interactive login. Customizing the login page is limited to changing the background and logo, and adding terms and conditions during registration requires JavaScript.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
Microsoft Active Directory is scalable.
How are customer service and support?
The tool's support is good in some areas but not so much in others. It depends on the kind of support we request and the product type. For some things, they are pretty good. For other services, they are responsive but might not provide any solution.
What other advice do I have?
We already have experience integrating Microsoft Active Directory with other Microsoft Azure products, so it doesn't need to be checked. Third-party integrations are mainly for use cases related to external needs.
From my experience, I would rate Microsoft Active Directory around seven or eight out of ten. I never rate anything a ten out of ten, but my experience has been positive overall. I haven't chosen IBM Active Directory or other third-party solutions for core use cases.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
salesmanager at CEW
It's more flexible and feature-rich than competing open-source solutions
Pros and Cons
- "Active Directory is more flexible and feature-rich than Apache."
What is our primary use case?
We use Active Directory in IIS, our fleet management system, for monitoring our fleet of vehicles.
What is most valuable?
Active Directory is more flexible and feature-rich than Apache.
For how long have I used the solution?
I have used Active Directory since 2006.
How was the initial setup?
Setting up Active Directory is easy because there is an installation guide that walks you through every step. It takes about a week to fully deploy and configure it, set roles, etc.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2026
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Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros
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