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Shaik Fareed - PeerSpot reviewer
Senior Network Engineer at Eyegear
Real User
Top 5
Has custom domain features which helps to create short URLs but pricing can be improved
Pros and Cons
  • "The tool helps manage microservices by providing developers with a platform to conduct tests and assessments on the web application. The custom domain option is one of the most valuable features I've found. This feature is incredibly helpful for the end-users of the web application. With the custom domain feature, you can change the lengthy link to a shorter, more memorable one. For example, instead of using a lengthy default link, you can customize it to something like imail.com, which is much easier to remember and share."
  • "The tool's pricing could be improved."

What is most valuable?

The tool helps manage microservices by providing developers with a platform to conduct tests and assessments on the web application. The custom domain option is one of the most valuable features I've found. This feature is incredibly helpful for the end-users of the web application. With the custom domain feature, you can change the lengthy link to a shorter, more memorable one. For example, instead of using a lengthy default link, you can customize it to something like imail.com, which is much easier to remember and share.

It also comes with a DNS feature. The tool is easy to integrate with other platforms. 

What needs improvement?

The tool's pricing could be improved. 

For how long have I used the solution?

I have been using the tool for a year. 

What do I think about the stability of the solution?

Microsoft Azure Application Gateway is stable. 

Buyer's Guide
Microsoft Azure Application Gateway
May 2025
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the scalability of the solution?

The tool is scalable. My company has two users. 

How are customer service and support?

I haven't contacted technical support yet. 

What's my experience with pricing, setup cost, and licensing?

We use the tool's basic subscription. Its licensing costs are monthly. 

What other advice do I have?

In our setup, we host our web application on Azure. Our developer team manages the development and maintenance of the application. When it comes to resource management and scalability features, there can be noticeable impacts on website performance based on the subscription level. For instance, with the basic subscription, the response time of your website may be slower compared to higher-tier subscriptions like premium. I rate the overall product a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Project Manager at a tech services company with 10,001+ employees
Real User
The web application firewall feature has proven most beneficial for our security and load-balancing needs.
Pros and Cons
  • "The most valuable feature of the solution is the web application firewall (WAF)."
  • "Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful."

What is our primary use case?

I use Microsoft Azure Application Gateway for publishing.

What is most valuable?

The most valuable feature of the solution is the web application firewall (WAF).

What needs improvement?

We got other additional application delivery controllers. Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful. Some websites are published through an application delivery controller, which is not Azure or Microsoft. Having a standard implementation across the IT landscape is what we're trying to address at the moment.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for three years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

Which solution did I use previously and why did I switch?

We previously used Citrix NetScaler.

How was the initial setup?

The solution’s initial setup was straightforward.

What about the implementation team?

The solution can be implemented in a couple of hours.

What other advice do I have?

We've implemented Microsoft Azure Application Gateway for web traffic management in our organization for inbound HTTPS access.

We use a standard app service plan on the back end. We're talking about some 6,000 to 7,000 concurrent connections, and we haven't faced any scaling issues so far.

The web application firewall feature has proven most beneficial for our security and load-balancing needs. There was a compliance and security requirement to enable OWASP. That's why we enabled SQL injection and other features on WAF.

I rate the solution an eight out of ten for its ease of configuration and management. Microsoft Azure Application Gateway is a great product, and I would encourage everyone to use it if they have a presence in Azure.

Overall, I rate the solution an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure Application Gateway
May 2025
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
SayedAbdelrhman - PeerSpot reviewer
Cloud Solution Architect at MentorMate
Reseller
Top 5
Allows you to route traffic to different backend services based on the specific URLs requested from the load balancer
Pros and Cons
  • "Using policies to link and manage these URL-based routing configurations is also valuable."
  • "The product could be easier to use and implement."

What is our primary use case?

We use the product as an application firewall for Layer 7 security instead of directly exposing applications on any computing platform to the internet. It has enhanced security compliance for our environment.

What is most valuable?

The product's most important feature is WAF. Using policies to link and manage these URL-based routing configurations is also valuable. It allows you to route traffic to different backend services based on the specific URLs requested from the load balancer.

What needs improvement?

The product could be easier to use and implement.

For how long have I used the solution?

We have been using Microsoft Azure Application Gateway for a year and a half.

What do I think about the stability of the solution?

I rate the software's stability a seven out of ten.

What do I think about the scalability of the solution?

The product works well in terms of scalability. It is suitable for small and medium businesses. However, it costs extra to increase the number of instances. I rate the scalability as eight or nine.

How are customer service and support?

I encounter technical issues related to tunning. I resolve them myself with helpful documentation.

How was the initial setup?

The complexity of the initial setup process and the deployment time depend on different scenarios. I rate the process a six for complex projects and seven for straightforward projects. It includes configuring rules using infrastructure records. It takes approximately two days to two weeks to complete. It requires a lot of time in case of extensive debugging and fine-tuning.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the pricing a seven out of ten.

What other advice do I have?

The product is good to use, integrating with a DDoS attack prevention tool. It would be good to compare it with CentOs as it is easy to use with an efficient setup combining CDN rules and DDoS protection.

I rate Microsoft Azure Application Gateway a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Roopesh P - PeerSpot reviewer
IT Manager at Nivaata System Pvt ltd
Real User
Support and stability could improve, but useful for traffic management
Pros and Cons
  • "The most valuable feature of the solution is traffic management."
  • "The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem."

What is our primary use case?

We are using Microsoft Azure Application Gateway which hosted our domain as a load balancer. We have an application visible to the public and the traffic passes through this solution.

What is most valuable?

The most valuable feature of the solution is traffic management.

What needs improvement?

The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for approximately three years.

What do I think about the stability of the solution?

We have had some issues with the stability.

I rate the stability of Microsoft Azure Application Gateway a three out of ten.

What do I think about the scalability of the solution?

We have approximately 600 requests from one balancer and a total of 3,000 requests.

I rate the scalability of Microsoft Azure Application Gateway a three out of ten.

How are customer service and support?

I rate support from Microsoft Azure Application Gateway a four out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used a solution prior to  Microsoft Azure Application Gateway.

How was the initial setup?

The implementation of the solution was complex, it took a few hours to complete.

I rate the initial setup of  Microsoft Azure Application Gateway a three out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is paid monthly. The solution is highly expensive.

What other advice do I have?

I would not recommend this solution.

I rate Microsoft Azure Application Gateway a four out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solution Architecture at a computer software company with 201-500 employees
Real User
Top 5
It's really useful, and I have used it for API applications as well as web applications
Pros and Cons
  • "The solution's integration is very good."
  • "Microsoft needs to work on their documentation."

What is our primary use case?

It's really useful, and I have used it for API applications as well as web applications. Apart from that, you can write your custom rules. 

I have widely used it for applications. It's good if you have a single application, as well as a number of applications. You can have one application and configure everything in one application gateway. 

Microsoft can work on it as the pooling size as the max pool size is two hundred. Sometimes, when there's heavy traffic, it gives a bad gateway error. 

What is most valuable?

If you are using a third party application and have network constraints, you can use the API in your network and then create a proxy out of it. It is URL-based. 

The solution's integration is very good.

The troubleshooting feature is also good, as it gives you a fair amount of permission.

What needs improvement?

Microsoft needs to work on their documentation.

The scalability needs improvement.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for almost four years. 

What do I think about the stability of the solution?

It is a highly stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution can be made more scalable. 

How are customer service and support?

The technical support team is quick in their responses.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complex at the beginner level due to lack of documents. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced. 

What other advice do I have?

Overall, I rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cloud solution architect at Ernst & Young
Real User
Top 5
Helps to do load balancing of applications but needs to improve performance and support
Pros and Cons
  • "We use the product in front-end and back-end applications to do the load balancing smartly."
  • "The product's performance should be better."

What is our primary use case?

We use the product in front-end and back-end applications to do the load balancing smartly. 

What needs improvement?

The product's performance should be better. 

For how long have I used the solution?

I have been using the solution for one year. 

What do I think about the stability of the solution?

I would rate Microsoft Azure Application Gateway's stability an eight out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good. My company has 500 users for the solution. 

How are customer service and support?

Microsoft Azure Application Gateway's support could be faster. 

How was the initial setup?

Microsoft Azure Application Gateway's setup is neither complex nor easy. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Application Gateway is expensive. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior DevOps Engineer at Optum
Real User
Top 5
A Stable and Scalable Web Traffic Load Balancer which is Easy- to- Setup and is Secure
Pros and Cons
  • "The security feature in all the layers of the application is the most valuable."
  • "The support can be improved when you are configuring the system rules. The Disaster Recovery feature can be added in the next release. The price of the solution can be reduced a bit."

What is our primary use case?

We're using it to expose our application but the main purpose is to make use of the web in a location.

How has it helped my organization?

We have increased the security so now our infrastructure is more secure. And  all the inbound traffic is passing through the WAF and not our application because we have some APIs,  based on the encryption apps. So we are changing on the previous load balancer with this application gateway.

What is most valuable?

The security feature in all the layers of the application is the most valuable.

What needs improvement?

The support can be improved when you are configuring the system rules.

The Disaster Recovery feature can be added in the next release. 

The price of the solution can be reduced a bit.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It is a stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate the scalability a nine out of ten.

How are customer service and support?

The customer support team is not very good. I rate them six out of ten.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be reduced a bit. 

What other advice do I have?

We are migrating to the application gateway, not to the reduce the cost. We are migrating because we want to reduce the latency to the user.

I recommend the solution if you want to review the response time. So you need to understand why did you want to use it and if your application matches with the other source.

I rate the overall solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2226693 - PeerSpot reviewer
Architect at a computer software company with 1,001-5,000 employees
Vendor
Top 5
The solution comes with a strong WAF module but needs more features added to it
Pros and Cons
  • "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
  • "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
  • "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
  • "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."

What is our primary use case?

Our client is using three to four applications. One use case is with the integration layer, which has the website running on the web app. It interacts with different applications and with their on-premise SAP solution as well. This app service works as an integration layer between the SAP solution and other different applications. The solution also has its patient application running, which is the patient appointment system, since our client is a healthcare organization. That separate application also runs on App Service and is deployed on Application Gateway.

What is most valuable?

I find its Application Gateway's WAF module valuable because it helps prevent layer 7 attacks.

What needs improvement?

Application Gateway’s limitation is that the private and the public endpoint cannot use the same port. But I believe they are working on it.

Another shortcoming is that the maximum permissive size for the request body size is two MB, and it needs to be increased up to five MB or more. Some other third-party solutions or even AWS provides better request body size in this regard.

I would like to see some more features in WAF with the next release to make it more competitive with leading web solution providers. When we compare the WAF with other solutions like F5’s WAF, Application Gateway’s WAF has fewer features.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten. It took us four or five months to optimize the solution.

What do I think about the scalability of the solution?

I rate Application Gateway's scalability a ten out of ten because it is very good. It has an autoscale feature. The solution is being used on close to 200 endpoints. My client is a medium-sized healthcare business.

How are customer service and support?

Sometimes customer support puts issues in loops, where they take us through L1 and L2, and it takes some time to get to the right person who can address the issue.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup an eight-point-five out of ten because it is easy. Deploying the solution takes a day or so, but all the configurations, working with the application team, and optimizations take time. Usually, it takes three to four days.

While deploying the solution, we gathered application data first, such as the URLs which we needed to run the app services, health probe ports, the certificates from the customer, and any custom flash rules which may need to be created. We gathered all the information from the customer and the customer's development teams.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing seven out of ten because some third-party solutions are even costlier than this. The product's price is good considering the set of features it provides. There is no cost in licensing, but they charge us based on the size of the application gateway, the data being transferred, and the gateway's scalability.

What other advice do I have?

The solution's app service and application gateway took us eight months to implement. It's a huge infrastructure.

If you are considering using Application Gateway, you have to understand the application flow thoroughly. If it will be an integration layer where you might face a lot of issues, counseling with the developers and the customer's teams is very important. The solution requires optimization from the WAF perspective as well as timeouts and other settings. It may take some time to stabilize. The product is stable, but I rate it a seven out of ten based on the features I've seen in competitors, like third-party dedicated WAF solutions, which provide a lot more flexibility and features to their customers. However, they are more costly. And when you have to design scalable solutions, they cost a lot more.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.