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Azure Consultant at a tech services company with 11-50 employees
Real User
May 16, 2024
Has a a smooth integration and facilitate easy management and monitoring, but they should add additional features
Pros and Cons
  • "In my experience, Microsoft products have a smooth integration and facilitate easy management and monitoring. Using Azure Application Gateway allows us to efficiently handle the system loads."
  • "I believe that there is room for improvement in terms of additional functionality. It is an advantage to have features readily available for configuration without needing customer-defined rules."

What is our primary use case?

We are regular users of Azure Application Gateway. It is a very cost efficient option for customers and it has its own advantages. However, when there are urgent concerns regarding security I recommend utilising the web application firewall for its enhanced features and configuration options since Azure lacks functionalities and has its own limitations when handling suspicious requests. 

What is most valuable?

Usually, there is a recommendation from Microsoft about integrating Azure Application Gateway with other services like Monitor and Sentinel, so that there is seamless log forwarding and rule management. However, other options involve much more extensive configuration and scripting. In my experience, Microsoft products have a smooth integration and facilitate easy management and monitoring. Using Azure Application Gateway allows us to efficiently handle the system loads.

What needs improvement?

There is a recent feature called Application Policies which has been available. This policy allows us to enable or disable specific security signatures or features related to backend operations. According to the manual provided by Microsoft, this feature is very flexible in managing security and strategies for maintenance. However, in our experience, we have found that modifying these policies has a tremendous impact on the functionality of the application gateway. While it is necessary to adjust the settings, it should be a process of caution since these rules could potentially expose applications to security risks.

Multiple options exist to configure the number of instances and scale responses based on load increases. However, I believe that there is room for improvement in terms of additional functionality. It is an advantage to have features readily available for configuration without needing customer-defined rules. This feature is already available in products like Barracuda and would be great if they are included in the future versions of Application Gateway.

For how long have I used the solution?

I have been working with Microsoft Azure Application Gateway for the past two years. 

Buyer's Guide
Microsoft Azure Application Gateway
May 2026
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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What do I think about the stability of the solution?

I would rate the stability a six out of ten because there are some malicious requests. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten.

How are customer service and support?

Sometimes, technical support may require escalation to higher-level experts, particularly when dealing with complex issues. 

How was the initial setup?

I would rate the initial setup a seven out of ten, since it is simple and does not take a lot of time. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a seven out of ten.

What other advice do I have?

I would rate the integration with other applications a nine out of ten. Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Real User
Feb 7, 2024
Used from warehouse to production
Pros and Cons
  • "The production is a valuable feature."
  • "The working speed of the solution needs improvement."

What is our primary use case?

The solution is being used from warehouse to production. In short, for everything. 

What is most valuable?

The production is a valuable feature. 

What needs improvement?

The working speed of the solution needs improvement. 

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for quite some time. 

What do I think about the stability of the solution?

The solution is mostly stable. 

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

For the initial setup, I would rate it five or six. 

What about the implementation team?

The deployment takes eight months. 

What other advice do I have?

I would rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure Application Gateway
May 2026
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,324 professionals have used our research since 2012.
reviewer1458627 - PeerSpot reviewer
Director & CEO at a tech services company with 1-10 employees
Real User
Sep 18, 2023
A scalable and affordable security product that is easy to maintain
Pros and Cons
  • "It is a scalable solution...The installation phase of Microsoft Azure Application Gateway is very easy."
  • "The support provided for the solution has certain shortcomings that need improvement, especially when it comes to the response time from the support team."

What is our primary use case?

I use Microsoft Azure Application Gateway from a security perspective.

What is most valuable?

The most valuable feature of the solution stems from the fact that it is a comprehensive product, but it doesn't have too many API integrations.

What needs improvement?

The support provided for the solution has certain shortcomings that need improvement, especially when it comes to the response time from the support team.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for around three years. My company has a partnership with Microsoft.

What do I think about the stability of the solution?

My company's clients who use the solution have never reported any stability issues.

What do I think about the scalability of the solution?

It is a scalable solution.

There are around 50 users of the solution in my company. The actual number of users of the solution may vary because we have a lot of our company's customers who use it.

My company deals with medium and enterprise-sized businesses that use Microsoft Azure Application Gateway.

How are customer service and support?

The solution's technical support is good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation phase of Microsoft Azure Application Gateway is very easy.

The solution can be deployed in a couple of hours.

About five people from my company are needed to install and configure the solution.

The solution is deployed on a hybrid cloud.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Application Gateway is a pretty affordable product. My company needs to make yearly payments towards the licensing costs of the solution. The additional costs apart from the licensing costs of the solution vary.

What other advice do I have?

Microsoft Azure Application Gateway is easy to maintain.

I recommend the solution to those who plan to use it since it is an extremely good platform.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Cloud solution architect at a consultancy with 10,001+ employees
Real User
Top 20
Jul 20, 2023
Helps to do load balancing of applications but needs to improve performance and support
Pros and Cons
  • "We use the product in front-end and back-end applications to do the load balancing smartly."
  • "The product's performance should be better."

What is our primary use case?

We use the product in front-end and back-end applications to do the load balancing smartly. 

What needs improvement?

The product's performance should be better. 

For how long have I used the solution?

I have been using the solution for one year. 

What do I think about the stability of the solution?

I would rate Microsoft Azure Application Gateway's stability an eight out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good. My company has 500 users for the solution. 

How are customer service and support?

Microsoft Azure Application Gateway's support could be faster. 

How was the initial setup?

Microsoft Azure Application Gateway's setup is neither complex nor easy. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Application Gateway is expensive. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Thabani Dongo - PeerSpot reviewer
Network Engineer at Cloud Direct
MSP
Apr 21, 2023
A stable solution with good performance
Pros and Cons
  • "I like the tool's stability and performance."
  • "I want the solution's support to improve. The tool is also expensive."

What is most valuable?

I like the tool's stability and performance. 

What needs improvement?

I want the solution's support to improve. The tool is also expensive. 

What do I think about the stability of the solution?

I don't find the solution to be stable. 

How are customer service and support?

I have had issues with the customer service's responses. I want the support to be more quicker. 

How was the initial setup?

The tool's setup is straightforward.  

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1822842 - PeerSpot reviewer
Technical Lead at a tech services company with 1-10 employees
Real User
May 1, 2022
Reasonably priced, reliable, and easy to install
Pros and Cons
  • "It does an excellent job of load balancing."
  • "The increased security that we are considering is because of some of the things that the security team has brought to our attention. They have pointed out that we would most likely require a better web application firewall than Azure Application Gateway."

What is our primary use case?

We use Microsoft Azure Application Gateway for web applications and APIs.

What is most valuable?

So far, so good, but there are some capabilities we would like to investigate further, such as distributed denial of service (DDoS) and other similar features.

It does an excellent job of load balancing. The Application Gateway is performing load balancing, but we must decide whether to continue using the Gateway's firewall or to use another firewall. That's what we're looking at.

What needs improvement?

The increased security that we are considering is because of some of the things that the security team has brought to our attention. They have pointed out that we would most likely require a better web application firewall than Azure Application Gateway. That's the issue, that we are looking into.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for two years.

We are working with version two.

What do I think about the stability of the solution?

We have no issues with the stability of Microsoft Azure Application Gateway, so far it has been good.

What do I think about the scalability of the solution?

Microsoft Azure Application Gateway is a scalable solution. We have not had any issues with scalability.

It's an external customer base.

How was the initial setup?

The initial setup is straightforward. We do not have any issues with that, we are completely in control of Microsoft Azure Application Gateway.

What about the implementation team?

We completed the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

The cost is not an issue. It's not about finding a less expensive solution. It's about the additional costs we might incur if we with Cloudflare or another similar service provider.

We are not facing any additional costs. We must consider the additional costs that will be incurred if we choose a more advanced firewall.

Which other solutions did I evaluate?

I'm looking into web application firewalls and comparing Cloudflare with Azure's firewall. We are currently using Microsoft Azure Application Gateway and were considering the benefits and costs of upgrading to Cloudflare.

What other advice do I have?

I would rate Microsoft Azure Application Gateway an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1759527 - PeerSpot reviewer
Cloud Security Officer at cloudnow
Real User
Jan 14, 2022
Beneficial policies, useful data store, but security could improve
Pros and Cons
  • "The most valuable features of Microsoft Azure Application Gateway are the policies, the data store they are using, and the cloud platform it operates on."
  • "In the next release, the solution could improve the integration with Service Mesh and other Azure Security Services."
  • "The support that they provide could be faster."

What is our primary use case?

Microsoft Azure Application Gateway is used mainly for data transformation from on-premise to cloud or from cloud to on-premise. We are only using this solution extensively for web applications.

What is most valuable?

The most valuable features of Microsoft Azure Application Gateway are the policies, the data store they are using, and the cloud platform it operates on.

What needs improvement?

The solution could improve security.

In the next release, the solution could improve the integration with Service Mesh and other Azure Security Services.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for approximately two months.

What do I think about the scalability of the solution?

We have approximately 50 users using this solution in my organization. They are developers and VDAs.

How are customer service and support?

The support that they provide could be faster.

What about the implementation team?

The implementation was done by our IT team of engineers and administrators.

What's my experience with pricing, setup cost, and licensing?

There is some additional cost, such as extended support.

What other advice do I have?

If you are a native Azure user, I would recommend this solution as long as you don't have any other security solution options.

I rate Microsoft Azure Application Gateway a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1584987 - PeerSpot reviewer
System Administrator at a comms service provider with 11-50 employees
Real User
Sep 9, 2021
A web traffic load balancer with a useful WAF feature, but it could be more stable
Pros and Cons
  • "The most valuable feature is WAF."
  • "It could be more stable, and support could be better. It would also be better if they offered more features. For example, it lacks security features. Before we used another English solution, and we realized that some of the rules were not set up correctly and passed through the Application Gateway's English controllers. But the problem, in this case, is if you send ten rules, for example, six rules hit some issues. IP address blocking could be better. The rules, for example, don't work properly. If you have one issue, one rule or another rule will not work. This sounds like total madness to me."
  • "We got the feeling that this product wasn't stable or good enough for us."

What is our primary use case?

We tried to integrate Microsoft Azure Application Gateway into our technology stack, but we realized that our service solution didn't see it at all during the integration. But I was played around with it for about two weeks to one month.

We were searching for a WAF solution which we could integrate into our stack and were using the management provided by the agent. We tried to integrate a vacation gateway controller, but we realized that the integration wasn't very good.

What is most valuable?

The most valuable feature is WAF.

What needs improvement?

It could be more stable, and support could be better. It would also be better if they offered more features. For example, it lacks security features. Before we used another English solution, and we realized that some of the rules were not set up correctly and passed through the Application Gateway's English controllers. But the problem, in this case, is if you send ten rules, for example, six rules hit some issues. 

IP address blocking could be better. The rules, for example, don't work properly. If you have one issue, one rule or another rule will not work. This sounds like total madness to me.

For how long have I used the solution?

I used Microsoft Azure Application Gateway for about two weeks to a month.

What do I think about the stability of the solution?

We got the feeling that this product wasn't stable or good enough for us.

How are customer service and technical support?

Microsoft technical support could be better. For example, when some rules were disabled and other rules couldn't be disabled, I contacted Microsoft Support. But I didn't get an answer until the next day.

How was the initial setup?

The initial setup was very complex. I spent a lot of time just troubleshooting the backend and figuring out how to connect it correctly. It can take just minutes or hours to sort it by hand using the agent portal. But it took me several days to realize how to set up it using Terraform.

What about the implementation team?

I installed and deployed this solution by myself.

What other advice do I have?

On a scale from one to ten, I would give Microsoft Azure Application Gateway a five.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.