The most valuable aspect of this Microsoft Azure Synapse Analytics is its consolidation of technical support from Microsoft, and its ability to securely host large quantities of data within the cloud environment. The overall ability to manage and maintain Big Data within the cloud provides a heightened level of efficiency, reliability, and support from Microsoft. This results in a superior user experience and an increased level of value for the end user.
Linux Platform System Administrator at a healthcare company with 10,001+ employees
Useful for large data, scalable, and high availability
Pros and Cons
- "The most valuable aspect of this Microsoft Azure Synapse Analytics is its consolidation of technical support from Microsoft, and its ability to securely host large quantities of data within the cloud environment. The overall ability to manage and maintain Big Data within the cloud provides a heightened level of efficiency, reliability, and support from Microsoft. This results in a superior user experience and an increased level of value for the end user."
- "There may be some challenges in terms of connecting with Virtual Networks (VNETs) to Microsoft Azure Synapse Analytics."
What is most valuable?
What needs improvement?
There may be some challenges in terms of connecting with Virtual Networks (VNETs) to Microsoft Azure Synapse Analytics.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately one year.
What do I think about the stability of the solution?
The stability of Microsoft Azure Synapse Analytics is great. It offers a high level of performance.
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Microsoft Azure Synapse Analytics
January 2026
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What do I think about the scalability of the solution?
The scalability of Microsoft Azure Synapse Analytics is good.
How are customer service and support?
The support from Microsoft Azure Synapse Analytics is excellent.
How was the initial setup?
There is a steep learning curve to do the implementation.
I rate the initial setup of Microsoft Azure Synapse Analytics a seven out of ten.
What other advice do I have?
The entire Microsoft Azure ecosystem is well connected and Microsoft has done well with the features.
My advice to others is to try out the solution, do your homework and research, and set up a POC environment.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a financial services firm with 1-10 employees
A very fast solution that supports monolayer data storage
Pros and Cons
- "Data can be stored any way you want in the data warehouse."
- "The solution should offer a serverless model like Snowflake."
What is our primary use case?
Our company uses the solution to provide data warehousing for customers. Most of our customers are mid-sized.
What is most valuable?
Data can be stored any way you want in the data warehouse. Some customers want monolayers which we add with no issues.
The solution is very fast.
It is reasonably easy to work within the solution.
What needs improvement?
The solution should offer a serverless model like Snowflake so you don't have to manage the hyper or operating system layers.
There are sometimes problems when connecting to the database. Most issues are solved by the community but Microsoft should act more quickly and participate in the process. They should not wait for the community to build a solution before embracing it.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable to a customer's needs. A few customers have written scripts to scale how they want, but most customers use the out-of-the-box database.
How are customer service and support?
We have not used technical support in awhile but it was okay.
Which solution did I use previously and why did I switch?
I previously used Redshift and Snowflake.
How was the initial setup?
The setup was complex the first few times but we figured out the best way to do it for our mid-sized customers. The setup could be made easier.
What about the implementation team?
We implement the solution for our customers.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite reasonable in comparison to other products. Of course, most companies would like the price to be even cheaper.
Pricing depends on setup but generally ranges from 28,000 to 35,000 Euros per year for a mid-sized company.
Which other solutions did I evaluate?
The solution's speed is better than Redshift and Snowflake.
The solution does take some management. Mid-sized companies would like to work on data instead of hardware or operating system layers.
What other advice do I have?
It is important to have skilled Azure data engineers to manage the solution.
I rate the solution an eight out of ten. The solution could improve its rating with an easier setup and more readily-available data connectors.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure Synapse Analytics
January 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Business Architect at a computer software company with 5,001-10,000 employees
Low level maintenance, useful legacy system integration, and simple deployment
Pros and Cons
- "The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud."
- "Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial."
What is our primary use case?
We are using Microsoft Azure Synapse Analytics with multiple customers for data integration, data migration, and data analytics. I offer these services to my customers as part of my service organization called Edge Technologies.
Customers use the solution for analytics, such as forecasting reports. There are a lot of business cases, we customized them based on the customer.
What is most valuable?
The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud.
What needs improvement?
Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately nine months in production.
What do I think about the stability of the solution?
The stability of Microsoft Azure Synapse Analytics is good. However, there is a global transformation and consolidation happening.
What do I think about the scalability of the solution?
Microsoft Azure Synapse Analytics is able to scale to the needs of our requirements.
How was the initial setup?
The initial setup of Microsoft Azure Synapse Analytics is easy.
What's my experience with pricing, setup cost, and licensing?
We only have to pay for what we use in the solution. It's easy for the customers. It's not more than some companies, not more than 300 to 400 users. They do not need to buy other license products, such as SAP B1, or analytics tools in the market, such as Tableau.
What other advice do I have?
There is going to be competition in the market with the release of SAP Cloud Analytics.
The solution does not require maintenance because it is sized-based.
I would recommend this solution to others. I have evaluated the fact sheet on the solution.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Head of Business Integration and Architecture at a logistics company with 51-200 employees
Well designed pipeline, low maintenance, and beneficial SQL features
Pros and Cons
- "The most valuable feature of Microsoft Azure Synapse Analytics is the pipeline that is the ETL tool. It's very well designed and is overall very good. We usually don't use the ETL tool in Databricks, but we use the ETL tool in this solution."
- "Microsoft Azure Synapse Analytics could improve the section in the solution where you can implement the Python Spark pipelines, it's not the same as in Databricks which would be better."
What is our primary use case?
We are a marketing company so we help our customers with marketing strategies. The marketing is based on the final customers, and we use Microsoft Azure Synapse Analytics for CDP.
What is most valuable?
The most valuable feature of Microsoft Azure Synapse Analytics is the pipeline that is the ETL tool. It's very well designed and is overall very good. We usually don't use the ETL tool in Databricks, but we use the ETL tool in this solution.
The SQL features in the solution are very good.
What needs improvement?
Microsoft Azure Synapse Analytics could improve the section in the solution where you can implement the Python Spark pipelines, it's not the same as in Databricks which would be better.
The data visualization in Microsoft Azure is provided by Power BI, it's not needed to have something in Synapse. The data governance tool is outside Synapse, but there is a data governance tool that is called Purview in Microsoft Azure. They need to improve the Spark part of the solution then it would be complete.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure Synapse Analytics is highly stable because it's based on SQL Server technology. It's a very old technology, which is solid.
What do I think about the scalability of the solution?
Microsoft Azure Synapse Analytics is scalable.
Which solution did I use previously and why did I switch?
I did not use another solution similar to Microsoft Azure Synapse Analytics.
How was the initial setup?
The initial setup of Microsoft Azure Synapse Analytics is simple. It's a managed service in Microsoft Azure, you only need to search for it and install it.
What's my experience with pricing, setup cost, and licensing?
You have to be very careful with one specific service inside Microsoft Azure Synapse Analytics which is called the Sequel Data Warehouse Dedicated. It is very reliable and performs well, but it's expensive. You need to define the tier well because you can choose between several tiers and you have to define which suits your needs and not overperform the tier because it's quite expensive.
What other advice do I have?
Once a service is managed as a service in a cloud platform, the maintenance is very easy. You have to monitor it, but the maintenance infrastructure is extremely easy.
This solution is very easy once you have a Microsoft Azure subscription to go straight to Microsoft Azure Synapse Analytics because it's native. However, there are other kinds of technologies one can use. I would suggest before using this solution, look at other solutions, such as Databricks or Snowflake, and not stop at the first solution that you can receive in Microsoft Azure.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President of Data Practice at a computer software company with 5,001-10,000 employees
Convenient to set up and offers good integration but can be expensive
Pros and Cons
- "The product works well with other Azure products."
- "We'd like the solution to have more analytics capability."
What is our primary use case?
We primarily use the solution for our cloud data warehouse.
What is most valuable?
The usability has been excellent.
It offers good integration.
The product works well with other Azure products.
The initial setup is very convenient.
It is scalable.
We have found the solution to be stable.
The security is fine.
What needs improvement?
We'd like the solution to have more analytics capability.
We would like more detail on reports so that they are easy to understand in terms of usage of data and services. It could be improved.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
It's a stable product. It is reliable. The performance is good. It doesn't crash or freeze. There aren't bugs or glitches.
What do I think about the scalability of the solution?
We can scale the product up and down according to our needs.
We have around 100 people using the solution right now.
My customer uses it on a daily basis.
How are customer service and support?
We are satisfied with technical support. I haven't used them too much.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I've also used Snowflake.
Azure Synapse is a more integrated platform. With Snowflake, you need to buy it separately and run it off Microsoft. Snowflake, however, has better cost control. Snowflake is comparatively cost-efficient.
How was the initial setup?
It is a straightforward setup. It's easy and not overly complex. I have not measured how long it actually takes; however, I can say the implementation is convenient. My administrator handled the setup. I did not handle it directly myself.
What's my experience with pricing, setup cost, and licensing?
The solution can get expensive, and it's hard to monitor the costs. It does depend on how you utilize it. You can configure it in a certain way.
What other advice do I have?
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Solutions Architect at a financial services firm with 10,001+ employees
Useful interface, agile cloud environment, and reliable
Pros and Cons
- "The most valuable features of Microsoft Azure Synapse Analytics are the interface and the agility of the on-cloud platform."
- "Microsoft Azure Synapse Analytics's overall integration within the Azure ecosystem could improve. The native Microsoft solution versus another solution, such as Databricks, there are areas where there could be some improvements."
What is our primary use case?
Microsoft Azure Synapse Analytics is used for analytics.
What is most valuable?
The most valuable features of Microsoft Azure Synapse Analytics are the interface and the agility of the on-cloud platform.
What needs improvement?
Microsoft Azure Synapse Analytics's overall integration within the Azure ecosystem could improve. The native Microsoft solution versus another solution, such as Databricks, there are areas where there could be some improvements.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure Synapse Analytics is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure Synapse Analytics is very good.
We have hundreds of people using this solution.
What about the implementation team?
Compared to the traditional data center approach, the cloud has pushed forward well for maintenance reduction. There is a 60 to 80 percent reduction.
What other advice do I have?
My advice to others is this solution is not meant for small databases.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Specialist at a comms service provider with 10,001+ employees
Superior modeling and predictive analytics that can improve your bottom line
Pros and Cons
- "The solution's best feature is its predictive analytics."
- "Integration with other vendors has limitations and could be improved."
What is our primary use case?
Our company includes 50 analysts who use the solution on a daily basis to predict customer behavior.
What is most valuable?
The solution's best feature is its predictive analytics.
What needs improvement?
Integration with other vendors has limitations and could be improved.
Integration of process analytics would be a nice addition that allows us to analyze efficiency.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is a web data warehousing and analytical platform built for enterprise environments, so it is definitely scalable.
How are customer service and support?
Technical support is very responsive and knowledgeable.
I rate support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We do not use other solutions because we operate in a Microsoft environment that is not expected to go to AWS.
How was the initial setup?
The initial setup is complex and I rate it a four out of ten.
What about the implementation team?
The solution was implemented through a third-party vendor team.
What was our ROI?
The solution has helped to predict sales and focus attention on enhancements that have improved the bottom line.
I rate the ROI a six out of ten.
What's my experience with pricing, setup cost, and licensing?
I don't know specifics about pricing but I hear that it is quite expensive. For example, Power BI is not as expensive as this solution.
Which other solutions did I evaluate?
The solution has superior modeling and predictive analytical abilities in comparison to Power BI. There isn't really an expectation that you would get these superior abilities in Power BI because the solutions have different purposes and use cases.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Architect (Data and AI) at a tech services company with 1,001-5,000 employees
A highly scalable solution with no learning curve to its SQL environment
Pros and Cons
- "The solution operates like a typical SQL Server environment so there is no alienation in terms of technical knowledge."
- "The product needs a tool that allows for work from a laptop instead of a browser."
What is our primary use case?
I work in the financial industry where the most important thing is PII so the solution's data masking feature is very useful for clients.
What is most valuable?
The solution operates like a typical SQL Server environment so there is no alienation in terms of technical knowledge. A developer will feel at home using the solution.
What needs improvement?
The product needs a tool that allows for work from a laptop instead of a browser. When working in on-premises environments, it is important to have all tools installed on a laptop rather than relying on internet connectivity which is a big inconvenience. For example, it would be brilliant to add an integration on Visual Studio to create all pipelines in an offline mode.
The solution cannot store much data and might require purchasing additional storage. For example if you have 1 TB of data, processing it in the solution will cost ten times more than processing it in Databricks.
For how long have I used the solution?
I have been using the solution for seven months.
What do I think about the stability of the solution?
The solution's stability is good.
What do I think about the scalability of the solution?
The solution is highly scalable. For example, if you have 100 DWUs, you can increase up to 20,000 DWUs by letting Microsoft know your requirements. Your needs for DWUs will be satisfied based on how much you are willing to pay.
How are customer service and support?
Support wavers depending on the size of the customer. For example, a Fortune 500 customer will receive tremendous support and quick turnaround time.
Smaller customers might find it challenging to receive support.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive because it often requires the purchase of additional storage. Many customers are willing to pay for something that is available in the open source market. If the price of the solution isn't reduced, it will not sell well in the future. I rate the price an eight out of ten.
Which other solutions did I evaluate?
Our company heavily promotes Databricks because of the solution's cost impact on our clients. Databricks provides a data lake and a warehouse framework that gives the same or better performance when compared to Synapse, but there is a massive learning curve to using it. Most customers are not aware of Databricks so they don't understand it or use it.
Two negatives of Databricks are that it is cloud native with no option for an on-premises server and it does not have good integration with any of the IDs. I provided this feedback while I was in training and their team acknowledged the web browser is an issue to resolve. Most developers do not like to work in a browser environment because accidently hitting F5 will cause complete loss or the internet goes down and all changes are lost. These type of issues do not occur when working in offline mode.
Six months ago, Databricks launched a new product called Databricks SQL that offers multiple platforms such as data engineering with or without a SQL server environment. There is a focus on targeting developers familiar with SQL because the product will only require a different kind of syntax but the SQL environment is still there. Databricks is investing heavily in training developers free of cost and providing certification seminars to increase knowledge of the product as it evolves.
There are use cases for Azure Synapse with customers who do not want to move away from SQL Server or want a similar experience. The solution offers the ability to create an on-premises server with a SQL syntax that is familiar to developers with no learning curve. Most customers prefer Synapse until they realize the high cost and then they switch to Databricks.
What other advice do I have?
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
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Updated: January 2026
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Learn More: Questions:
- What are the benefits of having separate layers or a dedicated schema for each layer in ETL?
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