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Matthew Spieth - PeerSpot reviewer
Senior Database Administrator at Summa Health System
Real User
Apr 3, 2022
Beneficial real-time analytics, simple setup, and useful tutorials
Pros and Cons
  • "I have not used the technical support from Microsoft Azure Synapse Analytics, but I worked with the developers at Microsoft who were top-notch."
  • "Microsoft Azure Synapse Analytics will scale automatically behind the scenes, which is one of its main powerful features."
  • "Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio. One of the challenges for people moving from an on-premise to a cloud solution, such as Microsoft Azure Synapse Analytics, is that you're constantly working in a browser. There are people that have been working for decades on desktop applications. For them to start working in a browser, it's quite a change. Allowing people to work and do their work inside Visual Studio than in the browser, would be a large advantage."
  • "Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio."

What is our primary use case?

Microsoft Azure Synapse Analytics differs from the old traditional on-premise business intelligence operations, where it's set up to do real-time analytics. For example, with IoT devices. Instead of having patients come to the hospital and do their operations, the hospitals will give patients an IoT device and you can monitor the patients in real-time using Microsoft Azure Synapse Analytics.

The point of the solution is to integrate the business into the analytics or vice versa. In the hospital example above, traditionally analytics is to tell us what happened. We look at reports to see what has happened. Microsoft Azure Synapse Analytics puts us more on the spot by telling us what's going to happen. Rather than what did just happen.

What needs improvement?

Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio. One of the challenges for people moving from an on-premise to a cloud solution, such as Microsoft Azure Synapse Analytics, is that you're constantly working in a browser. There are people that have been working for decades on desktop applications. For them to start working in a browser, it's quite a change. Allowing people to work and do their work inside Visual Studio than in the browser, would be a large advantage.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately one year.

What do I think about the scalability of the solution?

Microsoft Azure Synapse Analytics is created out-of-the-box to be scalable. That was always the struggle of Analytics and BI Teams you had to spend $2 million to receive the server with RAM and disk space needed to use this type of solution. Microsoft Azure Synapse Analytics will scale automatically behind the scenes. Which is one of its main powerful features.

We have many people using the solution. The data engineer, who is moving data around and brings data in. The data scientist and the IoT developer. There are different areas in Microsoft Azure Synapse Analytics for each role.

Buyer's Guide
Microsoft Azure Synapse Analytics
April 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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How are customer service and support?

I have not used the technical support from Microsoft Azure Synapse Analytics, but I worked with the developers at Microsoft who were top-notch. 

In my proof of concept project, I would simply email Microsoft directly and they were really responsive. The ticketing system on the Azure platform is very good. You just click open ticket, and they will get back to you quickly.

There are not many books on Microsoft Azure Synapse Analytics but there are tutorials and all that information online. However, the tutorials on Microsoft's site are enough to get you started.

How was the initial setup?

The setup of Microsoft Azure Synapse Analytics is different than anything we've used on-site. It is different from the Analysis Services five years ago. However, even though it's different, the setup is easy.

What about the implementation team?

One of the benefits of Microsoft Azure Synapse Analytics is that you shouldn't have to do any maintenance. It's all done behind the scenes. There is a serverless feature, where it'll expand and add RAM and add resources as needed. You have to be careful with the cost.

What's my experience with pricing, setup cost, and licensing?

There's no license required for Microsoft Azure Synapse Analytics. the model is more of a use-based system. You got to pay for computing power and disk storage. Everything has different units and is kept backed up. Microsoft Azure Synapse Analytics uses storage units(SU). This is how everything's computed for cost.

What other advice do I have?

My advice to those wanting to use this solution is to start small to get an understanding of how it operates.

I rate Microsoft Azure Synapse Analytics a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PedroNavarro - PeerSpot reviewer
BI Development & Validation Manager at JT International SA
Real User
Feb 6, 2022
Good technical database with many functionalities but we would like to see stronger performance and faster support response times
Pros and Cons
  • "This is a stable solution with many functionalities."
  • "This is a stable solution with many functionalities."
  • "The only issue that we have run into with the solutions performance is with regards to concurrency."
  • "The only issue that we have run into with the solution's performance is with regard to concurrency."

What is our primary use case?

We use this solution as a data warehouse. Power BI allows us to visualize the data while analyzing data from the data lake through Serverless. We have not used too much of the pipelines within the Data Factory because we have an isolated Data Factory for that.

What is most valuable?

This is a stable solution with many functionalities.

What needs improvement?

The only issue that we have run into with the solution's performance is with regard to concurrency.

We would also like to see faster response times from support.

For how long have I used the solution?

I have used this solution for three years.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

The solution is scalable. We currently have fifty to sixty people working within it and, now that we are using Serverless more often, we are planning to have more people working with it.

How are customer service and support?

Support is good but they could be a bit faster replying to our tickets.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We had one admin complete the initial setup in ten to twenty minutes.

What's my experience with pricing, setup cost, and licensing?

Price varies by use-case. You pay for the database itself in addition to any consumed data within Serverless plus other fees if you use the Data Factory that is inside.

What other advice do I have?

I would recommend others to use this product but urge them to understand that it is more of a technical database used to prepare data as opposed to serving it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure Synapse Analytics
April 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
Database Administration at Avantica
Real User
Top 20
Aug 17, 2024
Easy-to-use product with a straightforward setup process
Pros and Cons
  • "The initial setup process is straightforward."
  • "One potential area for improvement could be the availability of an on-premises data lake implementation, as the product is currently only implemented in a cloud environment."

What is most valuable?

The product is easy to use. 

What needs improvement?

One potential area for improvement could be the availability of an on-premises data lake implementation, as the product is currently only implemented in a cloud environment. 

Additionally, the possibility of integrating data from multiple sources could be beneficial. 

For how long have I used the solution?

We have used Microsoft Azure Synapse Analytics for approximately three months.

What do I think about the scalability of the solution?

The platform's scalability is similar to that of SQL databases. It requires developing components, implementing services, and performing other related tasks.

How was the initial setup?

The initial setup process is straightforward. 

What other advice do I have?

My advice would be to remain open to learning new things, particularly because working with Synapse Analytics requires a shift in mindset from traditional tools like SQL Management Studio to newer tools and approaches.

I rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1848408 - PeerSpot reviewer
Lead Architect at a financial services firm with 10,001+ employees
Real User
Sep 18, 2023
Works efficiently for data monitoring purposes, but its error messaging process needs improvement
Pros and Cons
  • "It is a fantastic product; we are satisfied with its features and performance."
  • "We encountered data processing and transformation issues while working with Apache Spark languages for the product."

What needs improvement?

We encountered data processing and transformation issues while working with Apache Spark languages for the product. This particular area needs improvement. 

The product's error messaging could be friendlier. Additionally, the monitoring process using Azure ML SDK and Python should depend on the data for the results. Along with the documentation, they should provide essential training for proficiency in CLI. It will help in better monitoring.

For how long have I used the solution?

We have been using Microsoft Azure Synapse Analytics for two years.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Microsoft Azure Synapse Analytics a seven out of ten. It is a fantastic product; we are satisfied with its features and performance. However, there could be more information available about the platform.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Architect at a hospitality company with 1,001-5,000 employees
Real User
Apr 27, 2023
Efficiently integrates at multiple places
Pros and Cons
  • "The best thing about it is that it has integration at multiple places. It can talk to more than 90 types of data sources, which is one good thing about it."
  • "From an infrastructure standpoint, I believe it can be more secure in terms of availability."

What is our primary use case?

We have implemented it for two solutions - data warehousing and BI Synapse (Business Intelligence). We also use it for merchandising, where based on our booking patterns, Synapse is used to analyze and target customers with more products. We use it for virtualizing, and BI is for analyzing business strategies.

What is most valuable?

The best thing about it is that it has integration at multiple places. It can talk to more than 90 types of data sources, which is one good thing about it.

What needs improvement?

There are some limitations based on the fact that it is a new platform. Some of our users have recommended switching to a different platform they are more familiar with. However, from an infrastructure standpoint, I believe it can be more secure in terms of availability.

Currently, even though we have locked down public access, the Synapse can still be viewed with the URL without VPN access. It only allows viewing the configuration and not any sensitive data or pipelines. We are working with Microsoft to address this issue, but it seems like they have recommended that it be open, and there is currently no solution. Perhaps there will be improvements in other aspects in the future.

For how long have I used the solution?

We have been implementing and working with it for about a year now.

What do I think about the stability of the solution?

It's quite stable. So far, we haven't experienced any failures. If any failures occur, it will be due to the type of data or changes in it. But apart from that, the pipeline runs fine. We are getting our data reports that the team runs from Power BI. So everything seems to be stable so far.

How are customer service and support?

We are premium customers. So, we have access to their top-tier team. I can say it's pretty good.

How would you rate customer service and support?

Positive

How was the initial setup?

It was very complex, but we have grown out of it now. We have at least six environments only on Synapse.

What other advice do I have?

This is the first solution that we are trying out. But if we plan to compare it with another solution called Snowflake, it will open up more dimensions for our thoughts to work. 

However, based on what we have achieved so far, I can rate it as an eight out of ten overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2125440 - PeerSpot reviewer
Senior Manager, Global Network Development at a comms service provider with 10,001+ employees
Real User
Mar 21, 2023
Scales well, has a wide range of features, and is easy to set up
Pros and Cons
  • "It's feature-rich. It has a wide range of features."
  • "It's stable, but its stability could be better. However, we understand that it's in production, and new features are getting added and upgraded, so you do get hiccups sometimes."

What is our primary use case?

It's used for business case analysis and bandwidth utilization, etc. 

We are using its latest version.

What is most valuable?

It's feature-rich. It has a wide range of features. 

What needs improvement?

It's stable, but its stability could be better. However, we understand that it's in production, and new features are getting added and upgraded, so you do get hiccups sometimes.

For how long have I used the solution?

I've been using this solution for more than four years.

What do I think about the stability of the solution?

It's quite stable. I'd rate it an eight out of ten in terms of stability. There are very few outages or errors during the configuration.

What do I think about the scalability of the solution?

It's scalable. I'd rate it an eight out of ten in terms of scalability. Our clients are enterprises. 

How are customer service and support?

I haven't contacted them, but it should be fairly good. I haven't had many issues with it.

How was the initial setup?

I'd rate it a nine out of ten in terms of the setup. It has a GUI, which is awesome. Its deployment duration varies based on the case to case. We have quite a few SMEs for deployment. 

It doesn't require many people for maintenance.

What other advice do I have?

It has been good so far. I'd recommend it to others. I'd rate it an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1453662 - PeerSpot reviewer
Linux Platform System Administrator at a healthcare company with 10,001+ employees
Real User
Feb 1, 2023
Useful for large data, scalable, and high availability
Pros and Cons
  • "The most valuable aspect of this Microsoft Azure Synapse Analytics is its consolidation of technical support from Microsoft, and its ability to securely host large quantities of data within the cloud environment. The overall ability to manage and maintain Big Data within the cloud provides a heightened level of efficiency, reliability, and support from Microsoft. This results in a superior user experience and an increased level of value for the end user."
  • "There may be some challenges in terms of connecting with Virtual Networks (VNETs) to Microsoft Azure Synapse Analytics."

What is most valuable?

The most valuable aspect of this Microsoft Azure Synapse Analytics is its consolidation of technical support from Microsoft, and its ability to securely host large quantities of data within the cloud environment. The overall ability to manage and maintain Big Data within the cloud provides a heightened level of efficiency, reliability, and support from Microsoft. This results in a superior user experience and an increased level of value for the end user.

What needs improvement?

There may be some challenges in terms of connecting with Virtual Networks (VNETs) to Microsoft Azure Synapse Analytics.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately one year.

What do I think about the stability of the solution?

The stability of Microsoft Azure Synapse Analytics is great. It offers a high level of performance.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure Synapse Analytics is good.

How are customer service and support?

The support from Microsoft Azure Synapse Analytics is excellent.

How was the initial setup?

There is a steep learning curve to do the implementation.

I rate the initial setup of Microsoft Azure Synapse Analytics a seven out of ten.

What other advice do I have?

The entire Microsoft Azure ecosystem is well connected and Microsoft has done well with the features.

My advice to others is to try out the solution, do your homework and research, and set up a POC environment.

I rate Microsoft Azure Synapse Analytics an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Architect at YASH Technologies
Real User
Nov 30, 2022
Low level maintenance, useful legacy system integration, and simple deployment
Pros and Cons
  • "The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud."
  • "The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems, where whatever application we want to integrate, we receive the reports based on the objects and the solution is easy to purchase from the cloud."
  • "Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial."
  • "Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial."

What is our primary use case?

We are using Microsoft Azure Synapse Analytics with multiple customers for data integration, data migration, and data analytics. I offer these services to my customers as part of my service organization called Edge Technologies.

Customers use the solution for analytics, such as forecasting reports. There are a lot of business cases, we customized them based on the customer.

What is most valuable?

The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud.

What needs improvement?

Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately nine months in production.

What do I think about the stability of the solution?

The stability of Microsoft Azure Synapse Analytics is good. However, there is a global transformation and consolidation happening.

What do I think about the scalability of the solution?

Microsoft Azure Synapse Analytics is able to scale to the needs of our requirements.

How was the initial setup?

The initial setup of Microsoft Azure Synapse Analytics is easy.

What's my experience with pricing, setup cost, and licensing?

We only have to pay for what we use in the solution. It's easy for the customers. It's not more than some companies, not more than 300 to 400 users. They do not need to buy other license products, such as SAP B1, or analytics tools in the market, such as Tableau.

What other advice do I have?

There is going to be competition in the market with the release of SAP Cloud Analytics.

The solution does not require maintenance because it is sized-based.

I would recommend this solution to others. I have evaluated the fact sheet on the solution.

I rate Microsoft Azure Synapse Analytics an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
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Buyer's Guide
Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.