We have implemented it for two solutions - data warehousing and BI Synapse (Business Intelligence). We also use it for merchandising, where based on our booking patterns, Synapse is used to analyze and target customers with more products. We use it for virtualizing, and BI is for analyzing business strategies.
The best thing about it is that it has integration at multiple places. It can talk to more than 90 types of data sources, which is one good thing about it.
There are some limitations based on the fact that it is a new platform. Some of our users have recommended switching to a different platform they are more familiar with. However, from an infrastructure standpoint, I believe it can be more secure in terms of availability.
Currently, even though we have locked down public access, the Synapse can still be viewed with the URL without VPN access. It only allows viewing the configuration and not any sensitive data or pipelines. We are working with Microsoft to address this issue, but it seems like they have recommended that it be open, and there is currently no solution. Perhaps there will be improvements in other aspects in the future.
We have been implementing and working with it for about a year now.
It's quite stable. So far, we haven't experienced any failures. If any failures occur, it will be due to the type of data or changes in it. But apart from that, the pipeline runs fine. We are getting our data reports that the team runs from Power BI. So everything seems to be stable so far.
We are premium customers. So, we have access to their top-tier team. I can say it's pretty good.
It was very complex, but we have grown out of it now. We have at least six environments only on Synapse.
This is the first solution that we are trying out. But if we plan to compare it with another solution called Snowflake, it will open up more dimensions for our thoughts to work.
However, based on what we have achieved so far, I can rate it as an eight out of ten overall.