I'm a senior consultant.
Senior Consultant at Dynamic Elements AS
Captures a company's transactional data and provides great reporting
Pros and Cons
- "Can capture all the transactional data throughout a company."
- "For those working in the retail sector, this product can capture all the transactional data throughout a company's stores, process them, and put them into the Azure Synapses."
- "Non-structured data is unavailable with this product."
- "Non-structured data is unavailable with this product."
What is our primary use case?
What is most valuable?
For those working in the retail sector, this product can capture all the transactional data throughout a company's stores, process them, and put them into the Azure Synapses. Once you have the data, you can clean and aggregate it. On top of that, it has a reporting tool so you can connect to those Data Warehouse Synapses and pull up your reports which can then be used to prepare the dashboards and enable more insight.
What needs improvement?
Non-structured data is unavailable with this product.
What do I think about the stability of the solution?
The solution is stable.
Buyer's Guide
Microsoft Azure Synapse Analytics
March 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?
Azure Synapse is serverless architecture, so you can scale as and when required. It makes no difference if there are 100 users or 1,000 users. We have around 50,000 end users.
How are customer service and support?
The customer support is generally quite good. They follow up relatively quickly although it can sometimes take more time if it requires an SOP to follow up.
How was the initial setup?
The initial setup is straightforward. It's a matter of connecting to your visual studio or management studio.
What other advice do I have?
It's important to understand your business needs and choose an appropriate solution based on the industry you work in and what needs to be achieved. There are a lot of tools available on the market, it's important to get the right one.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI Development & Validation Manager at JT International SA
Good technical database with many functionalities but we would like to see stronger performance and faster support response times
Pros and Cons
- "This is a stable solution with many functionalities."
- "This is a stable solution with many functionalities."
- "The only issue that we have run into with the solutions performance is with regards to concurrency."
- "The only issue that we have run into with the solution's performance is with regard to concurrency."
What is our primary use case?
We use this solution as a data warehouse. Power BI allows us to visualize the data while analyzing data from the data lake through Serverless. We have not used too much of the pipelines within the Data Factory because we have an isolated Data Factory for that.
What is most valuable?
This is a stable solution with many functionalities.
What needs improvement?
The only issue that we have run into with the solution's performance is with regard to concurrency.
We would also like to see faster response times from support.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
The solution is scalable. We currently have fifty to sixty people working within it and, now that we are using Serverless more often, we are planning to have more people working with it.
How are customer service and support?
Support is good but they could be a bit faster replying to our tickets.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We had one admin complete the initial setup in ten to twenty minutes.
What's my experience with pricing, setup cost, and licensing?
Price varies by use-case. You pay for the database itself in addition to any consumed data within Serverless plus other fees if you use the Data Factory that is inside.
What other advice do I have?
I would recommend others to use this product but urge them to understand that it is more of a technical database used to prepare data as opposed to serving it.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure Synapse Analytics
March 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Database Administration at Avantica
Easy-to-use product with a straightforward setup process
Pros and Cons
- "The initial setup process is straightforward."
- "One potential area for improvement could be the availability of an on-premises data lake implementation, as the product is currently only implemented in a cloud environment."
What is most valuable?
The product is easy to use.
What needs improvement?
One potential area for improvement could be the availability of an on-premises data lake implementation, as the product is currently only implemented in a cloud environment.
Additionally, the possibility of integrating data from multiple sources could be beneficial.
For how long have I used the solution?
We have used Microsoft Azure Synapse Analytics for approximately three months.
What do I think about the scalability of the solution?
The platform's scalability is similar to that of SQL databases. It requires developing components, implementing services, and performing other related tasks.
How was the initial setup?
The initial setup process is straightforward.
What other advice do I have?
My advice would be to remain open to learning new things, particularly because working with Synapse Analytics requires a shift in mindset from traditional tools like SQL Management Studio to newer tools and approaches.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Architect at a financial services firm with 10,001+ employees
Works efficiently for data monitoring purposes, but its error messaging process needs improvement
Pros and Cons
- "It is a fantastic product; we are satisfied with its features and performance."
- "We encountered data processing and transformation issues while working with Apache Spark languages for the product."
What needs improvement?
We encountered data processing and transformation issues while working with Apache Spark languages for the product. This particular area needs improvement.
The product's error messaging could be friendlier. Additionally, the monitoring process using Azure ML SDK and Python should depend on the data for the results. Along with the documentation, they should provide essential training for proficiency in CLI. It will help in better monitoring.
For how long have I used the solution?
We have been using Microsoft Azure Synapse Analytics for two years.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate Microsoft Azure Synapse Analytics a seven out of ten. It is a fantastic product; we are satisfied with its features and performance. However, there could be more information available about the platform.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager, Global Network Development at a comms service provider with 10,001+ employees
Scales well, has a wide range of features, and is easy to set up
Pros and Cons
- "It's feature-rich. It has a wide range of features."
- "It's stable, but its stability could be better. However, we understand that it's in production, and new features are getting added and upgraded, so you do get hiccups sometimes."
What is our primary use case?
It's used for business case analysis and bandwidth utilization, etc.
We are using its latest version.
What is most valuable?
It's feature-rich. It has a wide range of features.
What needs improvement?
It's stable, but its stability could be better. However, we understand that it's in production, and new features are getting added and upgraded, so you do get hiccups sometimes.
For how long have I used the solution?
I've been using this solution for more than four years.
What do I think about the stability of the solution?
It's quite stable. I'd rate it an eight out of ten in terms of stability. There are very few outages or errors during the configuration.
What do I think about the scalability of the solution?
It's scalable. I'd rate it an eight out of ten in terms of scalability. Our clients are enterprises.
How are customer service and support?
I haven't contacted them, but it should be fairly good. I haven't had many issues with it.
How was the initial setup?
I'd rate it a nine out of ten in terms of the setup. It has a GUI, which is awesome. Its deployment duration varies based on the case to case. We have quite a few SMEs for deployment.
It doesn't require many people for maintenance.
What other advice do I have?
It has been good so far. I'd recommend it to others. I'd rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Linux Platform System Administrator at a healthcare company with 10,001+ employees
Useful for large data, scalable, and high availability
Pros and Cons
- "The most valuable aspect of this Microsoft Azure Synapse Analytics is its consolidation of technical support from Microsoft, and its ability to securely host large quantities of data within the cloud environment. The overall ability to manage and maintain Big Data within the cloud provides a heightened level of efficiency, reliability, and support from Microsoft. This results in a superior user experience and an increased level of value for the end user."
- "There may be some challenges in terms of connecting with Virtual Networks (VNETs) to Microsoft Azure Synapse Analytics."
What is most valuable?
The most valuable aspect of this Microsoft Azure Synapse Analytics is its consolidation of technical support from Microsoft, and its ability to securely host large quantities of data within the cloud environment. The overall ability to manage and maintain Big Data within the cloud provides a heightened level of efficiency, reliability, and support from Microsoft. This results in a superior user experience and an increased level of value for the end user.
What needs improvement?
There may be some challenges in terms of connecting with Virtual Networks (VNETs) to Microsoft Azure Synapse Analytics.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately one year.
What do I think about the stability of the solution?
The stability of Microsoft Azure Synapse Analytics is great. It offers a high level of performance.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure Synapse Analytics is good.
How are customer service and support?
The support from Microsoft Azure Synapse Analytics is excellent.
How was the initial setup?
There is a steep learning curve to do the implementation.
I rate the initial setup of Microsoft Azure Synapse Analytics a seven out of ten.
What other advice do I have?
The entire Microsoft Azure ecosystem is well connected and Microsoft has done well with the features.
My advice to others is to try out the solution, do your homework and research, and set up a POC environment.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Architect at YASH Technologies
Low level maintenance, useful legacy system integration, and simple deployment
Pros and Cons
- "The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud."
- "The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems, where whatever application we want to integrate, we receive the reports based on the objects and the solution is easy to purchase from the cloud."
- "Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial."
- "Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial."
What is our primary use case?
We are using Microsoft Azure Synapse Analytics with multiple customers for data integration, data migration, and data analytics. I offer these services to my customers as part of my service organization called Edge Technologies.
Customers use the solution for analytics, such as forecasting reports. There are a lot of business cases, we customized them based on the customer.
What is most valuable?
The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud.
What needs improvement?
Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately nine months in production.
What do I think about the stability of the solution?
The stability of Microsoft Azure Synapse Analytics is good. However, there is a global transformation and consolidation happening.
What do I think about the scalability of the solution?
Microsoft Azure Synapse Analytics is able to scale to the needs of our requirements.
How was the initial setup?
The initial setup of Microsoft Azure Synapse Analytics is easy.
What's my experience with pricing, setup cost, and licensing?
We only have to pay for what we use in the solution. It's easy for the customers. It's not more than some companies, not more than 300 to 400 users. They do not need to buy other license products, such as SAP B1, or analytics tools in the market, such as Tableau.
What other advice do I have?
There is going to be competition in the market with the release of SAP Cloud Analytics.
The solution does not require maintenance because it is sized-based.
I would recommend this solution to others. I have evaluated the fact sheet on the solution.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Founder and Managing Director at a tech services company with 1-10 employees
Plenty of features, integrates well, and straightforward implementation
Pros and Cons
- "The most valuable feature of Microsoft Azure Synapse Analytics is the capabilities, and the integration with other Azure resources, such as Data Factory, Databricks, and Spark for data processing. The overall ability to compose the solution with other Azure resources is valuable."
- "The most valuable feature of Microsoft Azure Synapse Analytics is the capabilities, and the integration with other Azure resources, such as Data Factory, Databricks, and Spark for data processing."
- "Microsoft Azure Synapse Analytics could improve in usability. I have found the same issue with all Microsoft solutions."
- "Microsoft Azure Synapse Analytics could improve in usability. I have found the same issue with all Microsoft solutions."
What is our primary use case?
We use Microsoft Azure Synapse Analytics for a combination of a data warehouse with some advanced capabilities, to allow us to run some machine learning models on top of it.
What is most valuable?
The most valuable feature of Microsoft Azure Synapse Analytics is the capabilities, and the integration with other Azure resources, such as Data Factory, Databricks, and Spark for data processing. The overall ability to compose the solution with other Azure resources is valuable.
What needs improvement?
Microsoft Azure Synapse Analytics could improve in usability. I have found the same issue with all Microsoft solutions.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately 10 months.
What do I think about the stability of the solution?
Microsoft Azure Synapse Analytics is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure Synapse Analytics is very good.
We have approximately 40 people using the solution. We have plans to increase our usage in the future.
How are customer service and support?
I rate the support from Microsoft Azure Synapse Analytics a three out of five.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use another solution prior to using Microsoft Azure Synapse Analytics.
How was the initial setup?
The initial setup of Microsoft Azure Synapse Analytics is straightforward. The full process took a couple of weeks when we started and finished.
What about the implementation team?
We did the implementation of Microsoft Azure Synapse Analytics in-house.
We have a cloud services team with approximately three or four people and they take care of everything we need to support Microsoft Azure Synapse Analytics.
What was our ROI?
It's difficult to compute a return on investment in data analytics.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft Azure Synapse Analytics can vary. Other solutions are typically fixed prices and a fixed cost regardless of usage, but this solution is based on usage or consumption.
Which other solutions did I evaluate?
The best comparison for Microsoft Azure Synapse Analytics would be with or against Snowflake. The only difference is that Microsoft Azure Synapse Analytics is more modular. If you want to build something very complex, you can. However, if you want to do something simple, you could stick with easy-to-use, more integrated platforms, such as Snowflake.
What other advice do I have?
My advice to others is they should leverage other Azure components if they can. If they are looking for an integrated solution that's easy to use, they should look at competitors.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros
sharing their opinions.
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Learn More: Questions:
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