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Herb Heltzel - PeerSpot reviewer
Data Solutions Architect at King County Gov
Real User
Aug 25, 2022
Simple, powerful, and infinitely scalable
Pros and Cons
  • "Its scalability and ease of use are valuable. It is fairly simple for a tool that's that powerful. If you have a background in Microsoft SQL Server, it is a very easy-to-transition path."
  • "Its scalability and ease of use are valuable; it is fairly simple for a tool that's that powerful, and if you have a background in Microsoft SQL Server, it is a very easy-to-transition path."
  • "They should automate some of the features. There are some things, such as the creation of external tables, that you have to do manually. They should be automated."
  • "They should automate some of the features. There are some things, such as the creation of external tables, that you have to do manually."

What is our primary use case?

Dealing with big data is the primary use case.

What is most valuable?

Its scalability and ease of use are valuable. It is fairly simple for a tool that's that powerful. If you have a background in Microsoft SQL Server, it is a very easy-to-transition path.

What needs improvement?

They should automate some of the features. There are some things, such as the creation of external tables, that you have to do manually. They should be automated.

In terms of additional features, they're adding new features all the time. They have new features faster than I can figure out what to do with them.

For how long have I used the solution?

I have been using this solution for five years.

Buyer's Guide
Microsoft Azure Synapse Analytics
March 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

So far, it has been pretty good. In five years, it has had two failures, which is pretty acceptable from my standpoint. Those were more environmental failures.

What do I think about the scalability of the solution?

It is pretty much infinitely scalable if you got the money to pay for it.

Currently, we probably have 600 or 700 users in the county. They are mostly data analysts and data scientists. As far as developers go, we probably have 15 developers working with it right now.

How was the initial setup?

It is fairly simple. It is a fairly simple tool to set up. It is all just clicking buttons. There is nothing overly complex to the initial setup process.

In terms of maintenance, it is a cloud product. So, the updates happen behind the scenes.

What's my experience with pricing, setup cost, and licensing?

It just depends on how big your instance is. It could be anywhere from 1,000 to 50,000 per year depending on how big your instance is. You pay based on how big you make your database. Essentially, they charge you per hour of usage.

What other advice do I have?

I am generally very satisfied with it. So, I would definitely recommend it.

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunil Gidwani - PeerSpot reviewer
Cloud Solution Development Manager at Stryker Corporation
Real User
Jun 16, 2022
No competitors provide the entire solution to one place
Pros and Cons
  • "I like SQL post, which is for storage and distributed computing. Another good feature is the copy activity."
  • "Scalability is built in; if you're working with a terabyte of data on one day, you can go up to a petabyte the next day, so there's no need to worry about scalability in terms of performance."
  • "Synapse Analytics needs to develop an automation framework because now you have to build a cache yourself. You have to build a pipeline in WhereScape, which does end-to-end pipeline automation well. Microsoft should come up with a framework to save people time. If they developed a tool like WhereScape, it would dramatically reduce development time."
  • "Synapse Analytics needs to develop an automation framework because now you have to build a cache yourself."

What is our primary use case?

Our data is available on-premises, so we are extracting the data from our private on-premises servers and Azure databases.

What is most valuable?

I like SQL post, which is for storage and distributed computing. Another good feature is the copy activity.

What needs improvement?

Synapse Analytics needs to develop an automation framework because now you have to build a cache yourself. You have to build a pipeline in WhereScape, which does end-to-end pipeline automation well. 

Microsoft should come up with a framework to save people time. If they developed a tool like WhereScape, it would dramatically reduce development time.

I'm waiting for Microsoft to implement a feature that automatically detects and processes the copy activity. That feature is available in Databricks, but I hope they will add it to Synapse Analytics' data factory integration run-time.

For how long have I used the solution?

I've been using Synapse Analytics for two or three years.

What do I think about the stability of the solution?

Synapse Analytics is stable because the scope is so broad. Anything you do in it is like 1 percent of the total solution.

What do I think about the scalability of the solution?

Scalability is built in. You don't need to do anything. If you're working with a terabyte of data on one day, you can go up to a petabyte the next day. There's no need to worry about scalability in terms of performance.

How are customer service and support?

Azure support is excellent.

How was the initial setup?

Installation is simple. I handled the installation alone, and we performed the entire deployment in DevOps. You need at least a five-person team to manage and maintain the solution 

What about the implementation team?

There's no consultant involved in this as far as the platform architecture is concerned because I own that architecture end to end.

What's my experience with pricing, setup cost, and licensing?

Our license is about $5,000 per month, but it's $5,000 to $10,000 per month when you factor in services and everything else. 

What other advice do I have?

I rate Azure Synapse Analytics eight out of 10. No competitors provide the entire solution to one place like Synapse. For example, a database just focuses moving and manipulating data, etc. But Synapse is like an all-inclusive workspace. 

I advise other people to go with Databricks Notebook if you need a computation engine. It has a solid SQL storage procedure. 

Suppose you are dealing with complex transformation logic and manipulation of run-time data flows. In that case, it's better to use Databricks than any Microsoft ADF. DataBricks looks more promising in terms of computing in memory, so we integrated Databricks in Synapse.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Azure Synapse Analytics
March 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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General Manager at itcinfotech
MSP
May 20, 2022
Flexible and simple to set up but the cost is a bit high
Pros and Cons
  • "The initial setup is very simple."
  • "The solution offers great flexibility and the resource availability is quite good."
  • "The only concern for us is the cost part. When it comes to the implementation and the support and maintenance, we see high-cost implications."
  • "The only concern for us is the cost part. When it comes to the implementation and the support and maintenance, we see high-cost implications."

What is most valuable?

The solution offers great flexibility and the resource availability is quite good. It's abundant in the market. 

The initial setup is very simple.

What needs improvement?

The only concern for us is the cost part. When it comes to the implementation and the support and maintenance, we see high-cost implications.

Of course, it varies from use case to use case. Before we get into the implementation part, we have to validate the pros and cons of the architectural components as part of the design and development. Once that's clear, then we'll go for implementation. We might get into technical glitches, however, there are multiple ways to work around them by putting in the right architectural component, which can solve the problem. There is always a workaround.

We've had a couple of interactive sessions with Microsoft already. We have already recommended that they need to strengthen their presence in the data governance part, the data quality part, and then the metadata management, for example, data lineage. We need more data governance to give the flexibility to handle these data quality issues.

It would be great if they update their data features. 

For how long have I used the solution?

We have been working with the solution for the past one and a half years.

What do I think about the stability of the solution?

The solution is mostly stable, however, we do experience glitches here and there. We do have solutions that ultimately correct the issue.

What do I think about the scalability of the solution?

Azure cloud is very scalable and allows this product to scale as well. We can scale horizontally and vertically.

How are customer service and support?

Technical support is so far, pretty good. It's solving the problem now. Some other clouds are coming in, such as AWS or Google Cloud. They'll eventually be much more competitive in terms of comparatively.

Which solution did I use previously and why did I switch?

We have used hybrid architecture also. We used the storage part and we have used Snowflake also. Everything is available in one place so that the connectivity issues are solved and you get one component talking to everything. 

How was the initial setup?

It's a very simple setup. it's not overly difficult at all. 

In terms of maintenance, it depends on the scope of coverage and other things. If it is a 24 by 7, we need a set of 14. Depending upon the service coverage and scope coverage, you'll need a certain amount of people. Even that depends upon the scope of the work also. Does the setup require monitoring, for example, or enhancements? Basically, it depends upon the type of contact, and what we get into the AMS projects in terms of the team composition.

What other advice do I have?

While we do not have a business relationship with Azure, we are trying to become partners. 

Most of our implementations happen on Azure itself. Wherever we go, we take the solutions and we go to the other customers and we propose them. We tend to recommend this solution.

I'd rate the solution seven out of ten. There is a scope for improvement. Eventually, as they come across different case by case, they'll enhance things. Currently, what I see here is the data governance part is missing here from a development life cycle point of view.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Matthew Spieth - PeerSpot reviewer
Senior Database Administrator at Summa Health System
Real User
Apr 3, 2022
Beneficial real-time analytics, simple setup, and useful tutorials
Pros and Cons
  • "I have not used the technical support from Microsoft Azure Synapse Analytics, but I worked with the developers at Microsoft who were top-notch."
  • "Microsoft Azure Synapse Analytics will scale automatically behind the scenes, which is one of its main powerful features."
  • "Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio. One of the challenges for people moving from an on-premise to a cloud solution, such as Microsoft Azure Synapse Analytics, is that you're constantly working in a browser. There are people that have been working for decades on desktop applications. For them to start working in a browser, it's quite a change. Allowing people to work and do their work inside Visual Studio than in the browser, would be a large advantage."
  • "Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio."

What is our primary use case?

Microsoft Azure Synapse Analytics differs from the old traditional on-premise business intelligence operations, where it's set up to do real-time analytics. For example, with IoT devices. Instead of having patients come to the hospital and do their operations, the hospitals will give patients an IoT device and you can monitor the patients in real-time using Microsoft Azure Synapse Analytics.

The point of the solution is to integrate the business into the analytics or vice versa. In the hospital example above, traditionally analytics is to tell us what happened. We look at reports to see what has happened. Microsoft Azure Synapse Analytics puts us more on the spot by telling us what's going to happen. Rather than what did just happen.

What needs improvement?

Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio. One of the challenges for people moving from an on-premise to a cloud solution, such as Microsoft Azure Synapse Analytics, is that you're constantly working in a browser. There are people that have been working for decades on desktop applications. For them to start working in a browser, it's quite a change. Allowing people to work and do their work inside Visual Studio than in the browser, would be a large advantage.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately one year.

What do I think about the scalability of the solution?

Microsoft Azure Synapse Analytics is created out-of-the-box to be scalable. That was always the struggle of Analytics and BI Teams you had to spend $2 million to receive the server with RAM and disk space needed to use this type of solution. Microsoft Azure Synapse Analytics will scale automatically behind the scenes. Which is one of its main powerful features.

We have many people using the solution. The data engineer, who is moving data around and brings data in. The data scientist and the IoT developer. There are different areas in Microsoft Azure Synapse Analytics for each role.

How are customer service and support?

I have not used the technical support from Microsoft Azure Synapse Analytics, but I worked with the developers at Microsoft who were top-notch. 

In my proof of concept project, I would simply email Microsoft directly and they were really responsive. The ticketing system on the Azure platform is very good. You just click open ticket, and they will get back to you quickly.

There are not many books on Microsoft Azure Synapse Analytics but there are tutorials and all that information online. However, the tutorials on Microsoft's site are enough to get you started.

How was the initial setup?

The setup of Microsoft Azure Synapse Analytics is different than anything we've used on-site. It is different from the Analysis Services five years ago. However, even though it's different, the setup is easy.

What about the implementation team?

One of the benefits of Microsoft Azure Synapse Analytics is that you shouldn't have to do any maintenance. It's all done behind the scenes. There is a serverless feature, where it'll expand and add RAM and add resources as needed. You have to be careful with the cost.

What's my experience with pricing, setup cost, and licensing?

There's no license required for Microsoft Azure Synapse Analytics. the model is more of a use-based system. You got to pay for computing power and disk storage. Everything has different units and is kept backed up. Microsoft Azure Synapse Analytics uses storage units(SU). This is how everything's computed for cost.

What other advice do I have?

My advice to those wanting to use this solution is to start small to get an understanding of how it operates.

I rate Microsoft Azure Synapse Analytics a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rey Vazquez - PeerSpot reviewer
Vice President of Technology at Park Avenue Finance
Real User
Top 5Leaderboard
Aug 19, 2024
Helps users manage analytical tasks but needs to improve in the area of data management
Pros and Cons
  • "I love the way all the application resources from Microsoft can synchronize, help me with a lot of stuff, and reduce the time or hour of having maybe a resource for an hour a day while also being able to use artificial intelligence."
  • "In our company, we always want to improve our data management, including how to manage structured and unstructured data."

What is our primary use case?

I use the solution in my company for graphs. We need graphs for some resources on Office 365. We also do a lot of stuff with other applications, specifically third-party applications. In Microsoft Azure Synapse Analytics, we use pipelines to manage the data from third-party applications.

What is most valuable?

I love the way Microsoft Azure Synapse Analytics works, and I can also manage Microsoft Fabric. I can gather all the information using Microsoft Azure Synapse Analytics on Microsoft Fabric, including areas revolving around reporting using Microsoft Power BI. I love the way all the application resources from Microsoft can synchronize, help me with a lot of stuff, and reduce the time or hour of having maybe a resource for an hour a day while also being able to use artificial intelligence.

What needs improvement?

In our company, we always want to improve our data management, including how to manage structured and unstructured data. Every day, we need to do a lot of stuff because we are a bank. We have reports from user accounts and client accounts. Eventually, I want to use machine learning bots, maybe since they can help our company.

For how long have I used the solution?

I have experience with Microsoft Azure Synapse Analytics.

What do I think about the stability of the solution?

I am good with the tool's stability part. For stability, I would prefer Microsoft Azure Synapse Analytics over other tools. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a seven to eight out of ten.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

To be able to manage the product's initial setup phase, I believe that you have to know a little bit of networking. On a scale of one to ten, if ten is the easiest, I rate the setup phase as a five or six.

Three people can deploy the solution. A developer, an administrator, and I, the vice president of technology, can deploy the tool.

What's my experience with pricing, setup cost, and licensing?

 

What other advice do I have?

The tool's on-demand query capabilities help enhance our analytical tasks. I like the way the tool works, as I have people doing queries and an analyst doing a lot of stuff in the product. I love the way that we can manage Microsoft Azure Synapse Analytics.

One person can maintain the tool.

I rate the tool a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeshagiriSriram - PeerSpot reviewer
Head IT Architecture at a tech vendor with 11-50 employees
Real User
May 10, 2023
Simplified data transformation process, easier to build, and stable
Pros and Cons
  • "The most advantageous aspect of Microsoft Azure Synapse Analytics is its simplified data transformation process compared to traditional databases. This makes data cleansing and transformation more manageable and straightforward, which we appreciate. It is much easier to build as well."
  • "The support and price could improve."

What is our primary use case?

The intention is for the company to utilize Microsoft Azure Synapse Analytics for analytics purposes. The team manages numerous databases and utilizes them to handle multiple tasks.

What is most valuable?

The most advantageous aspect of Microsoft Azure Synapse Analytics is its simplified data transformation process compared to traditional databases. This makes data cleansing and transformation more manageable and straightforward, which we appreciate. It is much easier to build as well.

What needs improvement?

The support and price could improve.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately six months.

What do I think about the stability of the solution?

The stability is great.

I rate the stability of Microsoft Azure Synapse Analytics a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

We use the solution intermittently, approximately 50 percent of the time.

We have approximately 1,500 users using the solution.

I rate the scalability of Microsoft Azure Synapse Analytics a ten out of ten.

How are customer service and support?

The level of support from Microsoft Azure Synapse Analytics is average because it takes some time to reach the appropriate person, causing delays. Although we eventually connect with the right person, the initial representative assigned to the call is often unqualified to provide the necessary assistance. They simply repeat what is already available on the website, which we are capable of accessing ourselves. Our goal is to obtain a reliable technical solution, and the turnaround time from the point of contact to receiving a response is longer than ideal. This delay applies to both L1 and L2 support.

I rate the support of Microsoft Azure Synapse Analytics a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup took us two weeks at the beginning and now we can do it in less than one week.

The initial setup of Microsoft Azure Synapse Analytics is straightforward.

What about the implementation team?

We accomplished the deployment of the solution by ourselves with the assistance of two architects and four DevOps professionals.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Synapse Analytics is an expensive solution and there is a license needed to use it. My company has an enterprise license.

I rate the price of Microsoft Azure Synapse Analytics

What other advice do I have?

We have four DevOp engineers that do the maintenance of the solution.

If your data models are not accurate, and if you are not well-versed in data transformation and model security, the process will be extremely challenging. Thorough planning is essential for the data to be properly managed. You cannot simply execute or implement the process by reading about it. A significant amount of planning is required, including how the data flows will access the data, data security measures, data flow processes, and transformation requirements. All of these aspects must be carefully examined and planned beforehand to avoid complications later on.

I rate Microsoft Azure Synapse Analytics a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Architect at a hospitality company with 1,001-5,000 employees
Real User
Apr 27, 2023
Efficiently integrates at multiple places
Pros and Cons
  • "The best thing about it is that it has integration at multiple places. It can talk to more than 90 types of data sources, which is one good thing about it."
  • "From an infrastructure standpoint, I believe it can be more secure in terms of availability."

What is our primary use case?

We have implemented it for two solutions - data warehousing and BI Synapse (Business Intelligence). We also use it for merchandising, where based on our booking patterns, Synapse is used to analyze and target customers with more products. We use it for virtualizing, and BI is for analyzing business strategies.

What is most valuable?

The best thing about it is that it has integration at multiple places. It can talk to more than 90 types of data sources, which is one good thing about it.

What needs improvement?

There are some limitations based on the fact that it is a new platform. Some of our users have recommended switching to a different platform they are more familiar with. However, from an infrastructure standpoint, I believe it can be more secure in terms of availability.

Currently, even though we have locked down public access, the Synapse can still be viewed with the URL without VPN access. It only allows viewing the configuration and not any sensitive data or pipelines. We are working with Microsoft to address this issue, but it seems like they have recommended that it be open, and there is currently no solution. Perhaps there will be improvements in other aspects in the future.

For how long have I used the solution?

We have been implementing and working with it for about a year now.

What do I think about the stability of the solution?

It's quite stable. So far, we haven't experienced any failures. If any failures occur, it will be due to the type of data or changes in it. But apart from that, the pipeline runs fine. We are getting our data reports that the team runs from Power BI. So everything seems to be stable so far.

How are customer service and support?

We are premium customers. So, we have access to their top-tier team. I can say it's pretty good.

How would you rate customer service and support?

Positive

How was the initial setup?

It was very complex, but we have grown out of it now. We have at least six environments only on Synapse.

What other advice do I have?

This is the first solution that we are trying out. But if we plan to compare it with another solution called Snowflake, it will open up more dimensions for our thoughts to work. 

However, based on what we have achieved so far, I can rate it as an eight out of ten overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ShubhamSharma2 - PeerSpot reviewer
Project Trainee at Neal Analytics
Real User
Dec 16, 2022
Very good synapses that can deal with petabytes of data in seconds
Pros and Cons
  • "The solution handles single or complex items within a second."
  • "The solution does not support oriented scaling in the synapse."

What is our primary use case?

Our company uses the solution to mine generous amounts of data for customers. We are partners with Microsoft and are totally dependent on the solution. 

What is most valuable?

Synapses are very good and can deal with petabytes of data. 

The solution has far better synapse analytics than Redshift. 

The solution handles single or complex items within a second. 

Power BI is a great management tool that has email in the synapse itself so you can move regulations. 

What needs improvement?

The solution does not support oriented scaling in the synapse. 

For how long have I used the solution?

I have been using the solution for seven months. 

What do I think about the stability of the solution?

The solution is stable and properly distributes all kinds of data including symmetric multiprocessing. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I have not needed technical support. If I have an issue, there is always another staff member who can assist. The staff can solve complexities within seconds. 

How was the initial setup?

The setup is quite easy and similar to Jira. 

What about the implementation team?

We implement the solution for customers. 

Deployment can take some time because you first have to collect and develop the data through client relations. This can cause lags. 

What's my experience with pricing, setup cost, and licensing?

The computer and storage costs are totally separate which allows you to work independently or manage costs. 

In contrast, Redshift combines both costs. 

Which other solutions did I evaluate?

The solution is far better than Redshift in terms of secondary indexing and the level of international support.

What other advice do I have?

It is easy to migrate data to the solution from other clouds, even for big organizations. A complete migration can be done in less than ten hours.  

The solution is better than other cloud platforms so I recommend it. 

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.