The social networking features in Microsoft Office SharePoint Server help my team communicate with our global projects. We are currently based in Colombia, but we have projects with Nicaragua and the Dominican Republic. We are using Microsoft Office SharePoint Server internally only, not with our clients.
Talent Acquisition Specialist at APERCE
Centralized information improves team collaboration and productivity
Pros and Cons
- "What I appreciate most about Microsoft Office SharePoint Server is how it centralizes information and collaboration in one place."
- "Making it more intuitive could help teams adopt it faster and use it more effectively by being more user-friendly."
What is our primary use case?
What is most valuable?
What I appreciate most about Microsoft Office SharePoint Server is how it centralizes information and collaboration in one place. It is really easy for us to work because it allows the team to share documents, manage workflows, and access data easily. This improves our productivity and ensures everyone is working with the most up-to-date information.
What needs improvement?
There are areas that could be even better with Microsoft Office SharePoint Server. Making it more intuitive could help teams adopt it faster and use it more effectively by being more user-friendly.
For how long have I used the solution?
I used Microsoft Office SharePoint Server five years ago.
I still use Microsoft Office SharePoint Server today.
Buyer's Guide
Microsoft Office SharePoint Server
June 2026
Learn what your peers think about Microsoft Office SharePoint Server. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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How are customer service and support?
I have never used the support with this product, but I believe the technical person in charge of the hardware has used it. The person who checks that all employees have the tools handles this aspect. I have never had a complaint about support and I always have my tool working properly.
Which solution did I use previously and why did I switch?
I am not aware of what collaboration tools were used before Microsoft as I have been in this company for just three years.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft Office SharePoint Server is affordable for us.
Which other solutions did I evaluate?
I am not familiar with other content collaboration products. Here in Colombia, Microsoft is really popular. In all the companies where I have worked, it has always been Microsoft products.
What other advice do I have?
In the next release, AI agents could be included.
I do not use Microsoft Office SharePoint Server's advanced search functionality.
I also use Microsoft 365 Business and Dynamics.
On a scale of one to ten, I rate Microsoft Office SharePoint Server a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Executive Director at Universidade Federal de Campina Grande
Access control integration and security measures strengthen governance with efficient time-saving features
Pros and Cons
- "The integration with security tools in Microsoft Office SharePoint Server is one of the significant pluses since it alerts the IT team if anyone tries to redirect an email, which is illegal for us."
What is our primary use case?
I personally use Microsoft Office SharePoint Server primarily for storing files, while the people from the IT department utilize other features, but I'm not very aware of that because I operate at a very high level as a CEO of operations, meaning I don't really have details of what the technical team is doing. There are three or four people involved before something even gets to me.
The IT team is using some features of Microsoft Office SharePoint Server, such as business intelligence, to address various business challenges.
What is most valuable?
With Microsoft Office SharePoint Server, we use all the tools integrated with Teams, which has very good tools for governance to support verifying access that is not denied for people trying to access internal financial data, allowing us to verify any unauthorized attempts. In this sense for auditing, it is very good in order to keep the governance strong.
The integration with security tools in Microsoft Office SharePoint Server is one of the significant pluses since it alerts the IT team if anyone tries to redirect an email, which is illegal for us. For instance, if a person attempts to forward a corporate email to their Gmail account, the system notifies the IT people with an alert about the forbidden redirect.
Microsoft Office SharePoint Server is efficient and saves time because we use Active Directory integrated with various access control tools. For example, we have integrated the access system used for physical entry, such as opening doors, with Active Directory. It works effectively, although we had to purchase a tool to facilitate this integration, but overall, it functions as expected.
What needs improvement?
Microsoft Office SharePoint Server is a mega, giga tool, which means there are some cumbersome aspects because it can be complicated at times to migrate a list to a group in Teams. Moreover, the information can sometimes be scattered across different queries, making it challenging to find the right information needed, yet it works. This part is actually the support, not from Microsoft directly, but from the tools available in Microsoft Office SharePoint Server, which can be complicated to use.
The documentation for Microsoft Office SharePoint Server is sometimes very conflicting or complicated. For example, adding a group when you create a Teams site can be a complicated process at times.
If I were to rate the documentation of Microsoft Office SharePoint Server on a scale of one to 10, I would give it a seven.
What do I think about the scalability of the solution?
We have not encountered any scalability issues with Microsoft Office SharePoint Server.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of Microsoft Office SharePoint Server, what we have necessitates payment for the subscription of 365. I don't remember the exact amount, but we pay for access to Word, Excel, and similar tools, and I find the pricing fair.
For us, the pricing is fair, around $10 a month; however, I don't remember the exact value as the financial team handles those details.
What other advice do I have?
Based on my experience, I would rate Microsoft Office SharePoint Server a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Office SharePoint Server
June 2026
Learn what your peers think about Microsoft Office SharePoint Server. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Manager at a consumer goods company with 1,001-5,000 employees
Collaboration has improved with strong document controls but search still needs refinement
Pros and Cons
- "I believe the control and the restrictions, accesses that we can have once we decide to share any document through Microsoft Office SharePoint Server, are the most beneficial aspects for me."
- "Probably because I may not have extensively used the advanced search, the search option can sometimes get a little difficult to find out what exactly you're looking for."
What is our primary use case?
I think mostly for collaboration within the organization is my major use case, any document of any format. For collaborating on it and for sharing any of those documents we have, whether it's a PPT or Excel. If you want to work in the file together, then that's where we generally rely on.
What is most valuable?
I believe the control and the restrictions, accesses that we can have once we decide to share any document through Microsoft Office SharePoint Server, are the most beneficial aspects for me.
Document management does improve collaboration in the organization.
The recent search functionality in Microsoft Office SharePoint Server does the job for me. I don't generally use an advanced search option. The basic search bar works for me.
What needs improvement?
I cannot think of any drawback or area for improvement at the moment. It is quite useful. There are enough things that we can do with it.
Probably because I may not have extensively used the advanced search, the search option can sometimes get a little difficult to find out what exactly you're looking for. It may be because I'm not so familiar or the advanced search option is not so easy to access.
For how long have I used the solution?
We have been using Microsoft Office SharePoint Server for a couple of years.
How are customer service and support?
I cannot provide details regarding dealing with technical support from Microsoft at this time.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We do work with some project management products. We have had some other platforms such as Deltek and Degreed, which are not exactly equivalents, but they are into other HR support services.
How was the initial setup?
I cannot comment on whether the installation process is straightforward or can be quite complicated because I was not part of the setup.
What about the implementation team?
We are just in the process of implementing the same products. I cannot really say anything at the moment about the experience. We have just subscribed to the platform and we are in the course of implementation. We just started the journey.
Because I may not be the right person to comment on any other platform, I think for Darwinbox too, it is only in nascent phases. I don't think it is time that I can give any detailed feedback. We have just started on it and started doing the implementation.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing, so I cannot say if the solution is expensive or quite affordable.
Which other solutions did I evaluate?
I think in the organization, by default, this is what we will have to use regarding solutions similar to Microsoft Office SharePoint Server.
What other advice do I have?
I have never utilized the social networking feature in Microsoft Office SharePoint Server. The access controls of the platform are compliant with organizational policies. My overall review rating for this product is 7.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
Flag as inappropriatePlanning Director at Pontificia Universidad Javeriana Cali
Enables seamless collaboration and information management within university settings
What is our primary use case?
In the university where I work, I use Microsoft Office SharePoint Server, and it is very common for sharing information and sharing files. We can share files and work on them at the same time. It is very useful to save time and to share work, co-working with different units of the university. From Microsoft Office SharePoint Server, I think that you save a lot of mails with files. It is very easy to share files and you do not have to mail or upgrade permanently new files.
You always have the last version of the file. You do not have to interchange many files with other persons, as you have the files in the same place. That is one of the main characteristics of this application.
In the university, each unit has a Microsoft Office SharePoint Server space. Currently, it is the main source of institutional information.
What is most valuable?
It is easy to manage files with Microsoft Office SharePoint Server. There is no other application for file information, as 90% of the university's information is managed through Microsoft Office SharePoint Server. The main feature is that you can manage the institutional information through Microsoft Office SharePoint Server.
It is very easy to share information and maintain the university's information. It has many rules to manage information. Not everyone can access different files as there are many rules and roles. It is easy to track who is reading information and who is not. Sometimes files get free access, which is a problem for us, but that is a human mistake, not a problem with Microsoft Office SharePoint Server.
Two years ago, I did not enjoy using Microsoft Office SharePoint Server because I am from the generation that managed files by email. Now, after learning about it, I understand the advantages that Microsoft Office SharePoint Server has. The way Microsoft teaches and makes it easy for people to understand and manage the tool is very important. Young generations do not have that problem.
What needs improvement?
We use Outlook which has many applications, email and scheduling. Teams and Outlook applications are primarily used. For meetings, Zoom was used during COVID-19, but now it is very expensive, and Teams is cheaper.
For how long have I used the solution?
I use Microsoft Office SharePoint Server in my work.
What other advice do I have?
Microsoft used to have advantages for purchasing Microsoft applications for universities. They are very easy at the beginning, but with the passage of time, they change some conditions and increase prices significantly. At the beginning, they are very cheap and easy to access. However, with time, they raise the price until it becomes somewhat expensive for us.
I would rate Microsoft Office SharePoint Server an eight out of ten, though I do not have other solutions to compare it with.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager of Samsung Knox at Mercurial Minds
Has improved document sharing and collaboration with robust security features
Pros and Cons
- "The Microsoft Office SharePoint Server is a main feature of Microsoft, and I use it for everything I share inside the organization and outside the organization; it's easy to use, easy to share, and easy to manage all SharePoint services."
What is our primary use case?
I utilize the Microsoft Office SharePoint Server in document management workflows, and last month I started the workflow for documents using the workflow two or three times. I have no idea for this feature, but I am using it a little bit for two or three hours, seeing how the workflow works. A workflow is one I have created, and I assign the date, time, and target to the end-user.
My daily operation involves Microsoft Teams, and for Microsoft Office SharePoint Server, we already do this on a daily basis: SharePoint document sharing in our organization and outside the organization. It's a daily basis activity for us.
I have not used the Microsoft Office SharePoint Server in any AI-driven projects or AI-driven processes yet, but I will start the AI project after my remaining, already running project. After I complete the running project, I am starting the AI because our company recently partnered with Anderson for an AI consultant. I have chosen this platform for a knowledge base and working base, and I think I will start with AI within two or three months.
What is most valuable?
The Microsoft Office SharePoint Server is a main feature of Microsoft, and I use it for everything I share inside the organization and outside the organization. It's easy to use, easy to share, and easy to manage all SharePoint services.
I find the Microsoft Office SharePoint Server very beneficial for an organization because all my documentation and other data can be shared through it. I can attach it to SharePoint and easily transfer my suggestions and documentation to any other person outside the organization or inside the office organization.
Security is a very important feature of Microsoft Office SharePoint Server because when I share a document or another file, I first check if I have any policies relevant to the document, such as edit, view only, and cannot download. This feature is very good.
What needs improvement?
At this moment, everything is fine with the Microsoft Office SharePoint Server. For improvement, I think last time I checked about 13 to 15 days ago, I saw new updates for SharePoint and Teams, and it is much better than before. After the improvements and updates, it is very good.
Regarding the first initial setup of the Microsoft Office SharePoint Server, I had no complexities or challenges. However, when I migrate, a tenant-to-tenant migration presents a challenge to move SharePoint files easily to another tenant because we are using a third-party tool for this migration. I think Microsoft doesn't have a tool to easily manage this, just as emails can be easily exchanged and migrated from tenant to tenant. But for SharePoint, I'm using a third-party tool for tenant-to-tenant migration.
For how long have I used the solution?
I have been working with the Microsoft Office SharePoint Server for the last four to five years because we have a Microsoft 365 admin portal and our organization uses hosting for Microsoft 365, also SharePoint and OneDrive.
What do I think about the stability of the solution?
I have not had any performance issues with the Microsoft Office SharePoint Server, and I have found no scalability issues right now; it's working very smoothly.
What do I think about the scalability of the solution?
I have not had any performance issues with the Microsoft Office SharePoint Server, and I have found no scalability issues right now; it's working very smoothly.
How are customer service and support?
The Microsoft tech support and customer service team is very cooperative. I mostly interact with the Microsoft US technical team through emails and calls, and they are very cooperative in resolving issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not worked with any other collaboration platforms apart from Microsoft.
How was the initial setup?
Regarding the first initial setup of the Microsoft Office SharePoint Server, I had no complexities or challenges.
What other advice do I have?
We have the local Microsoft Office SharePoint Server deployed on-sites.
In Pakistan, we are mostly using an older version of Microsoft Office SharePoint Server, not the upgraded one, for cost reasons.
Microsoft Office SharePoint Server is time-saving, and everything is beneficial because I can easily migrate and transfer all data from one site to a second site or from one city office to a second city office, and I can transfer it easily on-site. It's very time-saving.
Everything is working fine right now with the Microsoft Office SharePoint Server.
On a scale of 1-10, I rate Microsoft Office SharePoint Server a 9.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process Design Consultant at a healthcare company with 1-10 employees
Everyone has access and information is effortlessly shared
Pros and Cons
- "Microsoft Office SharePoint Server helps with return on investment as it saves a lot of time and helps clients improve their processes."
What is most valuable?
The most valuable feature of Microsoft Office SharePoint Server is the fact that everyone has access to it. It is similar to OneDrive, and I see them as very interchangeable.
Microsoft Office SharePoint Server helps with return on investment as it saves a lot of time and helps clients improve their processes. It ties everything together efficiently. When we work on a project, we create a SharePoint for clients, and then we can put all the information there. Nothing gets lost in translation or communication. We have full control of the narrative on SharePoint. It is really beneficial to give people access to, especially when there is a lot of information to share.
What needs improvement?
Microsoft Office SharePoint Server could be improved in terms of its user interface. While it is easy to work with, it could be more intuitive and could look more aesthetically pleasing.
The setup for Microsoft Office SharePoint Server is relatively straightforward, but the interface design needs improvement.
What do I think about the scalability of the solution?
We do not encounter any scalability issues with Microsoft Office SharePoint Server for bigger clients.
What about the implementation team?
The team that deploys Microsoft Office SharePoint Server consists of multiple people, approximately six team members.
The job roles for those deploying Microsoft Office SharePoint Server are all in consulting. When a client needs SharePoint, we create it for them and handle the deployment process.
What's my experience with pricing, setup cost, and licensing?
I am not sure about the pricing of Microsoft Office SharePoint Server.
What other advice do I have?
Our team uses Microsoft Office SharePoint Server for collaboration and document management, which was set up before I joined.
I would definitely recommend Microsoft Office SharePoint Server to others without hesitation.
I find Microsoft Office SharePoint Server easy to use and prefer it over alternatives. Despite its interface limitations, it is a superior solution. I am a dedicated user of SharePoint and enjoy working with it.
I am not familiar with whether AI is integrated into Microsoft Office SharePoint Server for some of our clients.
On a scale of 1-10, I rate Microsoft Office SharePoint Server an 8.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Customer Service at a educational organization with 5,001-10,000 employees
Effective file sharing and collaboration improve teamwork
Pros and Cons
- "Microsoft Office SharePoint Server's document management significantly improves collaboration within my organization."
- "The velocity and speed of information retrieval in Microsoft Office SharePoint Server could be improved."
What is our primary use case?
I used Microsoft Office SharePoint Server to share files.
What is most valuable?
I appreciate Microsoft Office SharePoint Server because of the way we can save files and share information with other people quickly.
Microsoft Office SharePoint Server's document management significantly improves collaboration within my organization. For example, we can use the chat feature and save information about companies or users when we need to extract billing information.
The advanced search functionality within Microsoft Office SharePoint Server is beneficial because I can easily find information about a client or locate specific files.
What needs improvement?
The velocity and speed of information retrieval in Microsoft Office SharePoint Server could be improved. For instance, when someone uploads a file, the speed at which you can find it could be enhanced.
For how long have I used the solution?
I have experience working with Microsoft Office SharePoint Server for approximately two years.
What do I think about the stability of the solution?
Microsoft Office SharePoint Server is a stable solution.
What do I think about the scalability of the solution?
Microsoft Office SharePoint Server is an easily scalable solution.
How are customer service and support?
I rate Microsoft Office SharePoint Server customer service nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was complex at the beginning, but now it is easy to set up.
What other advice do I have?
My overall rating for Microsoft Office SharePoint Server is nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Northern Europe IT Business Intelligence Manager at Adecco
Stable, integrates well with Teams, and has flexible and helpful support
Pros and Cons
- "The support from Microsoft is very quick and they are very proactive."
- "Essentially, it is the full suite of Office 365 with the advantage of using the SharePoint database as your list."
- "I would like to see the integration with Teams reinforced."
What is our primary use case?
In SharePoint, you have two functionalities from my perspective. One is from a newsletter perspective and the other is from a team perspective For example; you have the SharePoint Teams and then you have the SharePoint Newsletter.
SharePoint Teams allows you to create a concept as a team, whereas SharePoint you create a workspace in Power BI and also you create a channel in Microsoft Teams. That's the beauty of the full component of Office 365. When you create things, you also can expand the same functionality for the additional applications that are out of there. The SharePoint News is used when you want to create newsletter updates on SharePoint.
On the point of the design is a design capability. They're there for you to put hyperlinks to other pages if it was your HyperText Markup Language or web page, so the idea or the service is to do a little bit in that direction. A good advantage is that you can create lists in SharePoint.
Basically, you have a full list and the beauty of that is that you can have a Power app that works with it. For example; you could develop a Power app that could be connected to that same SharePoint list. Your Power app will be your front end, where you input your data. Then your SharePoint will get that data into that SharePoint list. It means that you could use the Power BI connected to that SharePoint list to develop your front end, including the visualization of your reports.
Then, you could embed that Power BI report inside of the SharePoint for the end-users to consume. Inside of that SharePoint, they could see the report and they could see the information. Essentially, it is the full suite of Office 365 with the advantage of using the SharePoint database as your list. This is an example of one way that you could use it.
What is most valuable?
One of the strongest points for Microsoft applications is that they have a very big community.
What needs improvement?
I would like to see the integration with Teams reinforced. If you could have some SharePoint pages inside of teams, I think it could be useful. If you want to use data as a repository then you can have it there. That is one way, but also it depends on what Microsoft is trying to do. If they are planning to disaggregate SharePoint and just use Teams as the mainframe or they still want to keep it. I think that if they can bring some of the key components of what useful in both products then I think that can help the users.
More and more, people are starting to try to find one unique channel where they can have everything in one place. You can still have a lot of applications that you can use, but you still have one interface. That's what I think Microsoft Teams is trying to do, which is to give you one interface where you can use it for communication, control, to check how is your team behaving, and to have web meetings.
There is more usability from an end-user perspective to continue to use the full scope of Microsoft products. This included integrating products as much as possible.
For how long have I used the solution?
I have been working with Microsoft products for between 25 and 30 years.
Since I started working with Microsoft, one of the tools that we began with was Excel. Then we started with Word and have always been using these tools. Then, I jumped for BI, and after that, we started to use SharePoint for other things.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
SharePoint Server is scalable.
The company has a presence in 60 countries and all of the members of the organization can use it. I don't know how many people are in each country, but I would say it's all of the organization. Whenever we hire somebody, SharePoint is available for them to use.
How are customer service and technical support?
Microsoft has a huge community that provides support and tips to go through the components and how to supply them.
I think that the technical support is good. I've never had issues with SharePoint or raised any tickets related to SharePoint, but I have had contact with Microsoft support for other products such as Power BI.
The support from Microsoft is very quick and they are very proactive. If they cannot solve the problem within your timezone, they will escalate it to another timezone. They are completely flexible in that way.
Another really good point is that even if I open a ticket in Europe, but it's related to someone in Latin America, they will call that person in the Latin American timezone from the Latin American team. It is flexible and promotes collaboration.
How was the initial setup?
I am not a Microsoft Office 365 administrator but I think it's not complex. I think that for certain companies, it may be a little bit complex or difficult for them to understand what the Office 365 package contains.
It is based on the licensing perspective. You can have an E3 license where you have both components and then you can have an E5 license and then you have additional components there. But in some cases, I think it should be more.
I think for the administrators, it will be good for them to have visibility to say, what will be the cost to have Power apps? Or, what will be the cost to have just only Power BI? Or, what is the cost of the full breakdown of all the components? What do the components offer you and give you?
If you are not an IT person and looking at opening your own company and you want to set up some components or Microsoft, you want to make sure that you have all the suites that you need to drive your business. From the perspective of someone that is not an IT person, I think will be useful to have some documentation that could help them in good guidance to, make the best selection and the best choices, because that they will have a better understanding. They would know things like Power Automate would help them to create their own process flow and have their own reports. They would know that they don't need to buy separate applications. It is possible to have everything in one package but sometimes, it's the lack of visibility or lack of communication that prevents this.
On the topic of on-premises versus cloud deployment, we have both because it's not only about a global company. We also have regional countries. On a global aspect, it's on the cloud, whereas on the regional aspect, it's on-premises. In these cases, they are still planning to move to the cloud.
When you look at Office 365, it's on the cloud, fully and independently of the country. However, there are other components that are not Microsoft and those that are on-premises, we are planning to also move to Azure.
What other advice do I have?
This is a product that I can recommend, although I will recommend it depending on what purpose they want it for. SharePoint has two ways it can be used. One is if you want to use it with the full suite of Office 365 with the purpose to create a small database or a small input of data, but also to create some pages, or if you need to store some information, and so on. I think it offers the advantages you need, if you are a small company, or even if you are a big company, but it depends on what you want to use it for. For example, you might want to use it as a communication channel. This works well.
However, it is important to remember that the suite of Microsoft is growing, so it means that more and more, I think that that component is not going to be used. I think it's still going to be used, but I don't think he's going to be fully used. Instead, I think people will focus more on the Power Automate components, such as Power Apps, Power Flow, Power BI, the Robotics component, and then Microsoft Teams.
The reason why Microsoft Teams is so well used at the moment is because of all of this situation with COVID. People had to find a platform where they could connect with others without having to break down. What is really funny about it is that if try to you use Skype, and you try to use My Teams, you will find that My Teams is more stable than Skype. They are still two components, part of the Microsoft suite. But, the way that they built My Teams, I think they got whatever they needed from Skype and then incorporated it into teams. Then they expanded the functionality of Teams to be more secure to be more stable.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Product Manager at a computer software company with 10,001+ employees
Collaboration works, but the product is behind in feature development and its aging GUI
Pros and Cons
- "It is a decent tool for collaboration, especially if you are already using other Office products."
- "I think SharePoint is a good tool, especially if you are in the Microsoft ecosystem — as in being an Office 365 user — then SharePoint is definitely something you should look at as a solution for collaboration and file sharing."
- "The GUI is outdated."
- "The product is behind in development and lacks some features."
- "The UIs are really clunky and Microsoft needs to fix that."
What is our primary use case?
Our primary use case is mostly collaboration. We use it for document sharing and things of that nature.
What is most valuable?
I would say the collaborative part of the product is the most valuable. You can just send a link to to content to other people. You can get stuff done in one place and keep it centralized rather than attaching documents into a emails. Working this way just makes the job function a little bit easier.
What needs improvement?
The product has a lot of room for improvement. A lot. The UIs are really clunky and Microsoft needs to fix that. Their access control is horrible and they need to fix that as well. I think overall that the look-and-feel and usability are really 10 years old. They have not done anything to improve and update it over that time. It is a good product. But updating it is definitely something they should look into. I do not know what their strategy is for lagging with the redesign of that.
It needs better usability and enhanced features. I think SharePoint does allow you to create websites, but if you compare it with the other providers like even Google sites or Google pages, those solutions make it so much easier to create those pages. SharePoint is not up to speed on that functionality. I think that is something they can probably easily do.
For how long have I used the solution?
We have been using SharePoint for a pretty long time. It has been around somewhere between five and ten years.
What do I think about the stability of the solution?
I think the stability of SharePoint is okay and not all too bad. If you compare it to Outlook —which I think is still not as stable as it should be after all this time — SharePoint is fine by comparison. Stability is generally not an issue.
What do I think about the scalability of the solution?
I would not know about scalability directly because I use the product and I am not involved in scaling the usage.
I know that we have about 100,000 people in our company using the solution, and many of those will be using it on a daily basis. Certainly, it can handle high volume.
I do not know if we have any plans on increasing the usage of Office SharePoint Server. I am not an IT person and I am not involved in that area of planning. Somebody else does everything to maintain the product and then I just use it for my document management.
How are customer service and technical support?
I do not really have the type of position where I would be contacting support over any issues I have with SharePoint. I know that Microsoft does not really have impressive support.
How was the initial setup?
When it comes to the installation, Microsoft has made that fast and efficient. You really do not have to do anything special to get going with the product. Everything is browser-based.
What's my experience with pricing, setup cost, and licensing?
I think we have a corporate license for SharePoint. We have a special arrangement with Microsoft because we are a reseller for pretty much most of the Microsoft products. Whatever our pricing is will probably not be like the standard model.
What other advice do I have?
I think SharePoint is a good tool. This is especially true if you are in the Microsoft ecosystem — as in being an Office 365 user — then SharePoint is definitely something you should look at as a solution for collaboration and file sharing. It is well integrated within the Office suite.
They also have a thing called Microsoft Teams. I do not know how they are planning to use both these solutions in the field because Microsoft Teams also does quite a bit of the same stuff that SharePoint does. There is a lot of overlap.
On a scale from one to ten (where one is the worst and ten is the best), I would rate Office SharePoint Server somewhere in the middle of the pack for products like it. It is definitely not the worst, but it is also definitely not the best.
I would only give it only a four-out-of-ten because I really think they need to make a significant effort to bring it up to par.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Management Consultant, Technical Architect at a tech services company with 51-200 employees
A stable solution for document and records management
Pros and Cons
- "Document management and records management features are the most valuable."
- "There is a lot more flexibility in the cloud, especially for mobile development."
- "It is a bit restrictive to develop in the cloud version. A lot of features are in the cloud now, and you have to develop on the outside. As far as the platform and the programming side of things are concerned, it is moving more towards configuration management rather than programming. When we are doing solutions, we are basically just configuring it to make solutions happen rather than actually using the Visual Studio code and developing from scratch in the cloud. It is almost like creating an app. You have created an app for your phone, but the app doesn't really sit on your phone. It sits somewhere on a server, and the database sits on another server. The app is just pulling and pushing information. The whole development has changed. We used to install things directly on the server and then run the application from the server. Now, it is more of a modular architecture."
- "It is a bit restrictive to develop in the cloud version."
What is most valuable?
Document management and records management features are the most valuable.
What needs improvement?
It is a bit restrictive to develop in the cloud version. A lot of features are in the cloud now, and you have to develop on the outside. As far as the platform and the programming side of things are concerned, it is moving more towards configuration management rather than programming. When we are doing solutions, we are basically just configuring it to make solutions happen rather than actually using the Visual Studio code and developing from scratch in the cloud. It is almost like creating an app. You have created an app for your phone, but the app doesn't really sit on your phone. It sits somewhere on a server, and the database sits on another server. The app is just pulling and pushing information. The whole development has changed. We used to install things directly on the server and then run the application from the server. Now, it is more of a modular architecture.
For how long have I used the solution?
I have been using Microsoft Office SharePoint Server for seven years.
What do I think about the stability of the solution?
Its stability is pretty good. It also depends on whether the implementor has configured it right or not. Sticking to the best practice, that is, trying to use what you can out of the box, is always the best way. A lot of companies start selling custom solutions, but when there is a fix, a patch, or an update, it could easily break any of the applications below it.
How are customer service and technical support?
Their technical support is a little different. It could be challenging. The problem with Microsoft is that they have different tiers. Unless you are a premium partner, you are usually dealing with a third party. Microsoft has these third-party companies, and they are basically just reading off a script. In the company I work for, we have to have certain certifications for Microsoft. We are like a gold partner where we get immediate support from an actual Microsoft representative. If you are just a company, you will usually deal with the first-line technical support, which is usually a third party.
How was the initial setup?
It is usually a multi-tier environment where you have more than one computer or server for different parts. You have an application server, a database server, and a web front end.
You install the Windows Server, databases, and SQL Server. There are a lot of pieces. With on-premises deployments, there is a lot more hardware, and you have to worry about everything. In cloud deployments, you don't have that responsibility. Security is taken care of in cloud deployments.
Deployment duration depends on the number of users and the size of your implementation. It could take a year or so for big companies. Generally, everything gets scaled out as you go along, but it all depends on the solution or the project. Deployment is obviously quicker with the cloud version. It goes a lot quicker, and it is a lot more secure.
What's my experience with pricing, setup cost, and licensing?
It can be expensive for on-premises deployments, especially when you have to support SQL Server as your backend database. That's where the cost comes into play. SQL Server has its own licensing, which Microsoft keeps on changing. Therefore, it can become costly.
In the earlier versions of SharePoint, version 2007 or 2010, they had an express version where the SQL Server licensing was free. It wasn't like a full-blown SharePoint. It was only a slimmed-down version. It used to be whatever your hardware costs. You would install the free software and work with it, but you were very limited in what you could do in SharePoint. If you wanted the SharePoint Enterprise Server with all the bells and whistles, then you had to pay more to get the SQL Server license based on the number of users or servers.
The subscription model is different for cloud deployments. Licensing is per user and per month. The cost also depends on the storage required. If you have a lot of sites or documents, then you need to expand it based on your needs.
What other advice do I have?
A majority of enterprises are moving to the cloud now. However, a lot of on-premises deployment companies are still reluctant to go to the cloud because the data centers are all across the world. When you have different privacy laws, as compared to being subjected to the law of just one country, there is always a conflict. The nice thing about the cloud is that you don't have to worry about the hardware and backups etc.
There is a lot more flexibility in the cloud, especially for mobile development. For instance, with an Office 365 subscription, you get access to a lot of apps. One of the apps is called Power Apps, which allows you to connect to any data source. It could be any connector or application. It could be an on-premises database or Salesforce. You just tie it in and then give a mobile front end. It is just so easy, whereas you don't have access to all this in on-premises deployments.
To implement a SharePoint server, it will be helpful to hire a partner who is experienced and can basically help in planning it out rather than straight away jumping to installation.
I would rate Microsoft Office SharePoint Server a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Microsoft Office SharePoint Server Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Microsoft Office SharePoint Server Report and get advice and tips from experienced pros
sharing their opinions.
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