Our ISO implementation has simplified to a great extent after we deployed MyEasyISO. We have been certified for last three years and MyEasyISO ensured we were more productive and efficient in our compliance by reducing amount of paper work we were required to maintain.
MyEasyISO was good in terms of the level of automation it offered and also the support we received during initial signup and post-purchase. They also offered us a dedicated ISO consultant to help us get the best out of the system and provide assistance at all stages.
We loved the Non-Conformance Module, Risk Module, Internal Audit Module and Customer Complaints Module. Also, the purchase, sales, quality and operations modules offered a kind of template-free ISO system and ensured we were ready for all of our ISO audits on a real-time basis.
We are going to use MyEasyISO even for our group companies next month as they are offering an attractive pricing plan for our multiple subscriptions and also a free ISO consulting option. Recommended for all companies.
What is most valuable?
How has it helped my organization?
- ISO documentation
- Readiness for audit
- User involvement and value addition
We loved the HR, purchase and non-conformance modules.
What needs improvement?
The Risk Module can be improved with more visual representation.
For how long have I used the solution?
I have used it for five months.
What was my experience with deployment of the solution?
We did not really encounter any deployment issues, except if French language support can be made available.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues. We had four users when we started. Now, there are almost 35 users using it daily.
How are customer service and technical support?
Customer Service:
Customer service is great; always prompt and providing exceptional solutions.
Technical Support:Technical support is great. I was amazed that the technical support team at MyEasyISO are actually ISO consultants themselves.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
Initial setup was quick and easy.
What about the implementation team?
Our ISO consultant helped us implement MyEasyISO. She suggested that we go through this.
